[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire chalet # Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park Family-friendly chalet with a water park and a fitness center ![Exterior](https://images.trvl-media.com/lodging/101000000/100290000/100284400/100284395/w906h683x59y0-48103e9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, fireplace, DVD player, table tennis](https://images.trvl-media.com/lodging/101000000/100290000/100284400/100284395/1a62af9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/101000000/100290000/100284400/100284395/c9a0a33d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/101000000/100290000/100284400/100284395/bb39ef15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, fireplace, DVD player, table tennis](https://images.trvl-media.com/lodging/101000000/100290000/100284400/100284395/37780df7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Nestled in the mountains near Gatlinburg, Chalet Zermatt offers a serene escape with 3 pools, pickleball courts, and a private hot tub. Unwind in the rec room with arcade games or relax by the outdoor fire pit. With multiple decks and large windows showcasing scenic views of nature. 9.6 Exceptional ### Entire chalet 5 bedrooms4 bathroomsSleeps 142840 sq ft ## Popular amenities - Gym - Hot tub - Parking available - Pool - Dryer - Washer ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park • 5 Bedrooms (4 Kings & 2 Full Beds) • Mins to Gatlinburg downtown, Nat'l Park • Sleeps up to 16 • 4 Full Bathrooms • Private Hot Tub • 3 Outdoor Pools (open as of MAY 23 through Labor Day) • Large Master Bedroom • Renovated Kitchen • Game Room: Pool Table, Ping Pong, Arcade Games, 75" TV • 7 Smart TVs • Outdoor Swing • Outdoor Firepit • Gas BBQ Grill • Multiple Decks • 3 Sleeper Sofa Beds • Wifi & 2 Desks • Stocked Kitchen • 3 Wood-Burning Fireplaces • Clubhouse Tennis Courts • NEW Pickleball Courts New Listing with experienced vacation rental hosts. We own the home & manage everything ourselves! You'll enjoy a well-thought-out, 5-bedroom chalet in the mountains. Beautiful and private natural surroundings. Seasonal view. Fantastic Gatlinburg location! Our chalet sleeps up to 16 people, with charm & amenities you'll delight in. Featuring 4 king-sized beds, a room with 2 double-sized beds (sleeping up to 4 people), plus 3 queen-sized sleeper sofa beds, and 4 full bathrooms. We welcome families! We have recently upgraded our kitchen with brand new quartz countertops; and also updated the game room to include a ping pong table top and extra games! (As of December 2024.) Guests love our very convenient location to downtown Gatlinburg, Ober Mountain Ski & Amusement Park, and Great Smoky Mountains National Park. All guests must be able to walk up stairs. Our guests enjoy access to 3 outdoor swimming pools (open Memorial weekend through Labor Day) and Chalet Village clubhouses with game rooms, tennis and Pickleball courts, basketball goal, and more. The nearest Clubhouse is only a 2-minute drive! If you get a cool mountain evening, enjoy our outdoor fire pit and 3 real (wood-burning) indoor fireplaces. LAYOUT & FEATURES Chalet Zermatt is a practically laid out cabin for hosting family or friends — cozy, yet with space to spread out with a living area on all 3 floors. Bathroom on each level. Enjoy the outdoors on the porches and fire pit area! • Top level: includes a beautiful master bedroom suite with a living area, stone fireplace, vaulted ceiling, large private deck, and a sleeper sofa bed. In addition to the Master, the top level has two other bedrooms. (Top - 3 bedrooms, 2 bathrooms) • Main level: has two bedrooms, as well as a covered deck that provides great outdoor living space, including a private hot tub, outdoor propane grill and separate outdoor gathering area with swing and fire pit (propane). (Main - 2 bedrooms, 1 bathroom) • Main living area + kitchen: the living room features a stone fireplace and a lounge area and TV. There is a sleeper sofa bed. In the adjacent kitchen, we have both drip coffee maker and a Keurig, and the cookware you should need for prepping meals. • Lowest level: this is the newly updated game/recreation room. It has a large TV, couches (pull-out sofa bed included), pool table, ping-pong table option, NEW multicade offering 50+ arcade games and NFL Blitz arcade, numerous wall games (mini basketball, tic-tac-toe, ring toss), cornhole boards, chess set, board games, mini fridge, DVD player & movie options, and a real fireplace. Unwind and let loose while others sleep upstairs! It also has a sleeper sofa bed. And washer & dryer. (Lower - No bedrooms this level, 1 bathroom) • 7 total smart TVs means a TV in each bedroom, plus the TVs in the living room and rec room. Access all your favorite streaming apps through our Roku TVs and great, reliable WiFi! • 2 dedicated workspaces and Wifi for working remotely. • Families with young kids: we offer a pack n' play, a high chair, and an installed baby gate at the top of the inside stairs. • Parking for 5-6 vehicles. Read Guest Access details below. • This chalet is in Chalet Village, an area with daily black bear visits/ sightings. Black bears are very frequent visitors at the property. It is located less than a mile from the edge of the National Park and is a sought after area of Gatlinburg for getaway trips. Enjoy the incredible chance to see wildlife in the mountains, and always following bear safety guidelines (we will message you & have them posted in our home). LOCATION • 0.5 miles to the closest resort Clubhouse with outdoor swimming pool (open Memorial Weekend to Labor Day), a small workout facility, and game room (2 Mins) • 0.8 miles to Ober Gatlinburg Adventure Park & Ski Area (3 Mins) - with new downhill mountain biking • 2.2 miles to Downtown Gatlinburg (8 Mins) • 2.2 miles to Great Smoky Mountain National Park, Gatlinburg Trail Head (8 Mins) • 3.1 miles to Pickleball Courts at Chalet Village's North Clubhouse (10 Mins) • 3.3 miles to City of Gatlinburg’s Mynatt Park with playground & public Pickleball Courts (14 Mins) • 12.2 miles to Dollywood; Convenient to Pigeon Forge and Sevierville Fantastic location for access to downtown Gatlinburg, yet you will feel nestled in nature and at peace — enjoy both awe-inspiring and scenic mountain stream views as you drive through the Chalet Village area. Just incredible! CHALET VILLAGE AMENITIES Stay cool in summer with our community's swimming pools and 3 exclusive Chalet Village clubs. Our guests can visit the South Baden Clubhouse, a 2-minute drive from the chalet, OR Alpine Clubhouse OR the North Clubhouse. The 3 locations offer guests the pools, and clubhouses with game rooms, tennis courts at some locations, and now Pickleball courts (@ the North Clubhouse)! Plus there's a small workout room at the South Baden Clubhouse near our chalet. For accessing all these exclusive amenities, you'll use an access card we have for you at the cabin. REST, RELAX & PLAY We’re so excited to host you at Chalet Zermatt for an incredible Smoky Mountains getaway. Come enjoy a charming space to chill, connect, and give your brain a break. You will likely see the bears (more info below)! Ask us for any tips about the area. GUEST ACCESS Chalet Village is in the mountains, so expect to drive on a few narrow and steep roads on your way up to Chalet Zermatt. 4-wheel drive is needed in wintry conditions. Approaching from South Baden Dr is the easiest way to access the driveway/parking area for the chalet. Your GPS may take you to North Baden Dr, but go ahead and pass it and re-route to South Baden. You can park right in front of the cabin and enter on the lower level or the second level, up the stairs. Both doors have keyless access. As stated above, all guests must be able to walk up stairs. Parking is free and in our private driveway. There is space for 5-6 vehicles. You will park directly in front of the cabin and walk up the stairs to enter your vacation home. Parking is tandem style, which means vehicles parked last in will need to move out to allow vehicles at the front of the parking area to exit (if parking the max number of vehicles). OTHER DETAILS TO NOTE \- Bears are very prevalent in this area, which is so close to the National Park! You will most likely see black bears on the property while staying at Chalet Zermatt. Please abide by the recommended safety precautions below: • always lock the chalet • do not ever approach or feed bears • do not leave food or trash of any kind outdoors at any time • always lock your cars, and have windows rolled up; the bears can and will open doors including your car door if unlocked (if you do not want a bear inside your vehicle, please be diligent about locking it AT ALL TIMES) • do not leave any food or beverage items in your car • you must put trash bags in bear-proof trash bin at the end of the driveway • stay aware of your surroundings outdoors \- We do not accept cancellations and do not offer refunds due to weather and/or weather-related conditions. We recommend you purchase your own travel insurance. Per our listing, Chalet Village is in the mountains; 4-wheel drive is needed in wintry conditions. Travel at your own risk. \- We provide all towels and linens. For your convenience we supply you with a limited starter kit of toilet paper, bar soap, paper towel roll, trash bags, and dishwasher detergent or pods. This is so that you are all set when you arrive, but the supply won’t last the entire trip. We do not provide toiletries. We don't supply firewood. The “Chalet Village Market" just a few minutes away should have many of the essentials that you may need. \- Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check in as early as 4 pm and must check out by 10 am. Guests who are not out of the chalet by check-out time will incur a non-negotiable $100 per half-hour late checkout fee. \- As we are in the mountains, nature-related elements are inevitable like weather and wildlife. You may lose power if there is a snowstorm/fallen trees, etc. As mentioned, you are very likely to see bears on the property and possibly other wildlife. \- Chalet Zermatt is on a monthly program to prevent insects. However, please remember you are at a cabin in the woods/mountains. It is not possible to keep 100% of insects out all of the time. Please keep doors closed and locked to prevent insects and wildlife from getting in. \- No RV or Trailer parking. \- You must be 25 years old to book. No smoking. No parties. No pets. Please read entire House Rules. ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Pool/Spa - Communal pool - Hot tub - Outdoor pool ### Internet - Available in the accommodation: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen island - Microwave - Oven - Paper towels - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 5 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 4 bathrooms - Bathtub or shower - Hair dryer - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Books - DVD player - Games - Smart TV - Video library ### Outdoor areas - Balcony - Firepit - Gas grill - Outdoor furniture ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In the mountains - Near a hospital - Near an outlet shopping mall ### Things to do - Arcade/game room - Billiards/pool table - Gym - Table tennis - Water park - Casino nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Ice skating nearby - Kayaking nearby - Mountain biking nearby - Rafting nearby - Sledding nearby - Swimming nearby - Theme park nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Reusable tableware - Unit size: 2,840 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/92000000/91810000/91803000/91802927/18c6c8cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alpine Chalet-Location, Views, Theatre Room, Hot tub, Game Room! 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Guests must follow all rules posted. Guests are responsible for their own safety. There are bears/wildlife in the area. Follow bear safety guidelines. Any damage to any items in the cabin or on the property are the responsibility of the renter. No refunds will be issued for weather related issues. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention This property does not have elevators ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.70691%2C-83.54869&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nn4Ii6zMcGMplNOMPLXjLDRC8Jg=) Gatlinburg, TN #### What's nearby - Ober Gatlinburg Ski Resort and Amusement Park - 17 min walk - 1.4 km - Gatlinburg Convention Center - 5 min drive - 4.0 km - SkyPark - 5 min drive - 4.0 km - Ripley's Aquarium of the Smokies - 6 min drive - 4.3 km - Great Smoky Mountains National Park Headquarters - 7 min drive - 5.7 km #### Getting around - McGhee Tyson Airport (TYS) - 74 min drive #### Restaurants - ‪Ole Smoky Distillery - ‬7 min drive - ‪Sugarlands Distilling Co. - ‬7 min drive - ‪Mellow Mushroom - ‬6 min drive - ‪Smith & Son Corner Kitchen - ‬7 min drive - ‪Crockett's Breakfast Camp - ‬6 min drive ## Frequently asked questions ### Does Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park have a pool? > Yes, this property has an outdoor pool. ### Is Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park? > Check-in begins at 4:00 PM. ### What time is check-out at Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park? > Check-out is at 10:00 AM. ### Where is Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park located? > This family-friendly Gatlinburg chalet is located in the mountains, within 3 mi (5 km) of Ober Gatlinburg Ski Resort and Amusement Park, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Anakeesta is 2.9 mi (4.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Family Oasis! 3 Pools, NEW GameRm, Firepit, HotTb, 5 bdrm + Mins to Town & Park Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location 10 - Excellent 13 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Rosalia v. Jul 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Good experience, nice and clean. Very responsive and attentive hosts. We will recommend this to others. ##### Rosalia v. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Mar 4, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! The location was perfect! The beds were comfortable! We loved it! We will definitely stay here again. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Steven L. Jan 21, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome stay everything was great loved the location in the mountains and all the activity's that was available to us in Gatlinburg and pigeon forge ##### Steven L. Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Amy A. Mar 24, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Comfortable and Fun This property offers a beautiful view, comfortable beds and a fun game room. We enjoyed our stay and the host communication was great! Highly recommend. ##### Amy A. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jacob M R. Jan 6, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great experience It was a fun and comfortable stay ##### Jacob M R. Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Brenda F. Nov 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Birthday celebration We had a wonderful time. The home was very comfortable. We enjoyed the fire pit sitting area with the swing to relax and visit. Enjoyed seeing the bears. Would recommend this cabin for your next trip ! ##### Brenda F. Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Amy V. Apr 2, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Relaxing & Enjoyable Stay Our family had a wonderful stay at Chalet Zermatt! The cabin was cozy and well-equipped with super comfortable beds. The game room was a hit with our family, and we thoroughly enjoyed lounging on the master deck each morning with a cup of coffee enjoying the sounds of nature. One of the highlights of our stay was the unexpected encounter with a family of bears passing through. The owners were incredibly friendly and made sure we had everything we needed for our comfortable stay. Thank you so much for your exceptional hospitality! ##### Amy V. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Leigh Ann May 16, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wanted more time! We only stayed for 2 nights but it was perfect. Clean, comfortable and beautiful with plenty of room for all of us. The older (grown) kids liked the downstairs with the pool table, all the games and TV room. Would have loved to have stayed longer - brought food -and spent more time at the house - it was a beautiful area! Perfect Hosts as well! Thank you and hopefully we will make it back! ##### Leigh Ann Stayed 2 nights in May 2025 ### 10/10 Excellent #### David R. Aug 27, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great cabin Terrific property with plenty of room for the entire family. Everyone enjoyed the pool table and game systems. Sitting on the decks watching the bears come by was a highlight for all. Definitely recommend! ##### David R. Stayed 6 nights in Aug 2024 ### 2/10 Terrible #### Masood H. Jul 2, 2025 Disliked: Cleanliness, check-in, communication, location, listing accuracy #### I wish it was the same. It shows on the picture. It’s not the same that it shows on the picture. We were there for three nights, and unfortunately it was not the same. It was shows on the picture or on the videos. The patios, the chairs, the kitchen, the coffee maker. Everything was not in order and dirty. ![](https://a.travel-assets.com/ugc/hotel-reviews/908ddb16-a2b9-47d0-b1bd-c5225ac2702e-1751482589463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99a7df72-15a8-4080-a1eb-6d8a2f3604ed-1751482590878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d904c391-bfa7-4b8b-862a-d7373c3284ca-1751482585224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Masood H. Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### J M. Dec 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect The cabin was perfect, location was perfect, host communication was perfect. Kids left our car door unlocked, and within 30 minutes of being there and getting settled, bear cubs rummaged through our car. Our fault, but the kids loved seeing them and their little bear prints they left. If you are traveling during the winter, will definitely need 4 wheel drive. Already looking at dates to rebook in the summer! ##### J M. Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Genine C. Jun 17, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beary memorable Perfectly located near Gatlinburg 5-10mins driving distance to the attractions. Family loved seeing the bears visit our chalet. We stayed a total amount of f 7 days and we saw bears 5 out of 7days. The kitchen has everything you need to make any meal at home easy. We loved the lower level entrance which made unloading and loading easier. Everyone had their own bedroom and loved the private baths. Would definitely stay again !! ##### Genine C. 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