Title: Margaritaville Resort Gatlinburg - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Margaritaville Resort Gatlinburg Travelers start their mornings with a complimentary ocean-inspired breakfast buffet before unwinding with island ambiance by the fireplace or in the spa tub ## Photo gallery for Margaritaville Resort Gatlinburg ![Lobby - Margaritaville Resort Gatlinburg (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/f7a43511.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Margaritaville Resort Gatlinburg (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/fa9c108f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Margaritaville Resort Gatlinburg (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/f7d297f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Margaritaville Resort Gatlinburg (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/d90133b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Margaritaville Resort Gatlinburg (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/e51520ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Margaritaville Resort Gatlinburg blends Smoky Mountain charm with a tropical atmosphere. Guests praise the helpful staff, free breakfast buffet, spa tub, and seasonal outdoor pool. Rooms offer garden views, and visitors can read newspapers in the lobby. ## Reviews 8.0 Very good ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/97000000/96020000/96011400/96011359/w3837h2557x3y3-5b34851e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites By Hilton Gatlinburg Resort Gatlinburg - Pool - Breakfast included - Pet friendly - Waterslide 9.4 Exceptional 650 reviews CA $156 CA $176 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Gatlinburg-Hotels-Embassy-Suites-By-Hilton-Gatlinburg-Resort.h96011359.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=0e325688-68d4-4b93-a99a-b9bc13b91009&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1250000/1240200/1240118/683cf207.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Historic Rocky Waters Inn, A Small Luxury Hotel Gatlinburg - Breakfast included - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 326 reviews CA $108 CA $145 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Gatlinburg-Hotels-Rocky-Waters-Motor-Inn.h1240118.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=0e325688-68d4-4b93-a99a-b9bc13b91009&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9900/9897/97d6dec5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Gatlinburg - Pool - Hot tub - Pet friendly - Kids pool 9.0 Wonderful 2,044 reviews CA $111 CA $125 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Gatlinburg-Hotels-The-Park-Vista-A-DoubleTree-By-Hilton-Hotel-Gatlinburg.h9897.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=0e325688-68d4-4b93-a99a-b9bc13b91009&top_cur=CAD) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/85000/84921/36b5be1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quality Inn Creekside - 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Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 1,394 reviews CA $73 CA $82 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Gatlinburg-Hotels-Hampton-Inn-Gatlinburg-Historic-Nature-Trail.h11275.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=0e325688-68d4-4b93-a99a-b9bc13b91009&top_cur=CAD) Ad ![3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE | Private kitchen](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/43000/42902/fa287594_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vacation Club MountainLoft Gatlinburg Gatlinburg - Pool - Hot tub - Parking included - Free WiFi 7.4 Good 93 reviews CA $155 CA $175 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Gatlinburg-Hotels-Hilton-Vacation-Club-MountainLoft-Gatlinburg.h42902.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=0e325688-68d4-4b93-a99a-b9bc13b91009&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Margaritaville-Resort-Gatlinburg.h13185.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Margaritaville-Resort-Gatlinburg.h13185.Hotel-Information) ## About the area Downtown Gatlinburg, a neighborhood in Gatlinburg, is home to Margaritaville Resort Gatlinburg. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed. Spend some time exploring the area's activities, including skiing. [Visit our Gatlinburg travel guide](https://www.expedia.ca/Gatlinburg.dx7474) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71386%2C-83.51152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Yu_kEKI-0kMgkIdwNPPwfiQFEw=) 539 Parkway, Gatlinburg, TN, 37738 ### What's nearby - ![Tree Bridge ](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anakeesta 1 min walk \- 0.0 km - ![Gatlinburg](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Aquarium of the Smokies 1 min walk \- 0.2 km - ![Gatlinburg Sky Lift which includes autumn leaves and mountains](https://images.trvl-media.com/place/6249553/4a6c39da-8409-4eee-83bf-c50b80e85e85.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg SkyPark 9 min walk \- 0.8 km - ![Gatlinburg Space Needle which includes a small town or village and a park](https://images.trvl-media.com/place/6249553/313a9efc-58bd-4b69-ad81-b2479a9e283a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Space Needle 9 min walk \- 0.8 km - ![Gatlinburg_ConventionCenter_6127398)02](https://images.trvl-media.com/place/6127398/b2a45645-d7f6-4bb0-84e0-3ab6c4df1674.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Convention Center 10 min walk \- 0.9 km ### Getting around - McGhee Tyson Airport (TYS) 68 min drive ### Restaurants - Loco Burro Fresh Mex Cantina 7 min walk - Ole Red 2 min walk - Tennessee Cider Company 3 min walk - Subway 3 min walk - Jason Aldean’s Kitchen & Rooftop Bar 5 min walk ## About this property ### Margaritaville Resort Gatlinburg Hotel near Ripley's Aquarium of the Smokies Near Anakeesta and Gatlinburg SkyPark, Margaritaville Resort Gatlinburg provides a free breakfast buffet, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi. You'll also find perks like: - A seasonal outdoor pool - Free self parking - Coffee/tea in the lobby, an elevator, and a TV in the lobby - A 24-hour front desk, free newspapers, and a front-desk safe Room features All 112 rooms have comforts such as air conditioning, in addition to perks like free WiFi and minibars. Extra conveniences in all rooms include: - Free toiletries and hair dryers - Balconies, refrigerators, and microwaves ## Similar properties ![Smart TV, fireplace, DVD player, foosball](https://images.trvl-media.com/lodging/79000000/78070000/78061000/78060933/a06ed897.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Winter Specials, Honeymoon Cabin with view, Hot Tub, close to Dollywood Sevierville - Pool - Hot tub - Kitchen - Washer 10 Exceptional 5 reviews CA $123 CA $431 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=78060933&PinnedHotelID=78060933&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/92000000/91140000/91133100/91133037/a06d07c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Sugarloaf Pool Cabin Hot Tub/Game Room/Min. from Smokys & Arts Center Gatlinburg - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 55 reviews CA $261 CA $715 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=91133037&PinnedHotelID=91133037&HadPinnedHotel=true®ionId=-1&adults=2) ![Cabin, 1 Bedroom | Interior](https://images.trvl-media.com/lodging/91000000/90780000/90776600/90776570/67b7a31e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Views A Unique Cabin Mountain Views Expansive Decks Adjacent To Gatlinburg & Ski Lodge 1 Bedroom Cabin by RedAwning Chalet Village - Washer - Dryer - Free WiFi - Barbecue grill 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=90776570&PinnedHotelID=90776570&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/31000000/30300000/30298000/30297981/f4c3f00e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westover Park Condo 101 - A Quiet Getaway Near the Great Smoky Mountains Sevierville - Pool - Kitchen - Washer - Dryer 9.4 Exceptional 125 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=30297981&PinnedHotelID=30297981&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/58000000/57450000/57444100/57444083/d5756959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Couple's Mtn Retreat;Borders GSMNP;Great Mtn views; 2 Fireplaces; Allergen-Free Chalet Village - Pool - Hot tub - Kitchen - Washer 10 Exceptional 93 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=57444083&PinnedHotelID=57444083&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92070000/92060200/92060166/cf68b853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relaxing Retreat! Spacious Villa Gatlinburg - Pool - Hot tub - Kitchen - Washer CA $631 CA $825 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=92060166&PinnedHotelID=92060166&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/108000000/107760000/107750300/107750237/12d53727.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dog-friendly • walk to town, skip in-town prkng • GIANT hottub (A Stone's Throw) Gatlinburg - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=107750237&PinnedHotelID=107750237&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, WiFi, bed sheets](https://images.trvl-media.com/lodging/88000000/87650000/87644100/87644027/36c1d887.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabins in Gatlinburg 1 Bedroom - Majestic View | Poplar Ridge Gatlinburg - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 49 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=87644027&PinnedHotelID=87644027&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/58000000/57110000/57101700/57101606/c575c29a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 14 on the Ridge @ Sterling Ridge Pigeon Forge - Kitchen - Washer - Dryer - Pet friendly 9.2 Wonderful 120 reviews CA $75 CA $211 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=57101606&PinnedHotelID=57101606&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/24000000/23260000/23251300/23251247/56f548c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Pigeon Forge Pigeon Forge - Pool - Breakfast included - Parking included - Free WiFi 5.2 241 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=23251247&PinnedHotelID=23251247&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13185,78060933,91133037,90776570,30297981) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast - Coffee and tea in common areas ### Things to do - Hot tub - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Picnic area ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 10 buildings - 2 floors - Fireplace in lobby ## Room amenities ### Bedroom - Crib ### Bathroom - Free toiletries - Hair dryer ### Entertainment - Cable/satellite channels ### Food and drink - Coffee/tea maker - Microwave - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Twin Best Western Twin Islands Best Western Twin Islands Gatlinburg Best Western Twin Islands Motel Best Western Twin Islands Motel Gatlinburg Twin Islands Twin Islands Best Western Best Western Gatlinburg Best Western Hotel Gatlinburg Best Western Twin Islands Hotel Gatlinburg Gatlinburg Best Western Margaritaville Gatlinburg Margaritaville Resort Gatlinburg Hotel Margaritaville Resort Gatlinburg Gatlinburg Margaritaville Resort Gatlinburg Hotel Gatlinburg ## Frequently asked questions ### Does Margaritaville Resort Gatlinburg have a pool? ### Is Margaritaville Resort Gatlinburg pet-friendly? ### How much is parking? ### What time is check-in at Margaritaville Resort Gatlinburg? ### What time is check-out at Margaritaville Resort Gatlinburg? ### Where is Margaritaville Resort Gatlinburg located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Margaritaville Resort Gatlinburg Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 333 8 - Good 415 6 - Okay 160 4 - Poor 55 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### kim, Sylacauga, AL Dec 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, clean, convenient hotel We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone! ##### kim ### 10/10 Excellent #### Pam Nov 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge ##### Pam ### 4/10 Poor #### GEORGE Nov 29, 2016 Disliked: Staff & service, property conditions & facilities 2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced! ##### GEORGE ### 2/10 Terrible #### Terrance Nov 29, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Convenient to downtown but very small room. This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there. ##### Terrance ### 8/10 Good #### Hector Nov 27, 2016 Liked: Room comfort Disliked: Property conditions & facilities #### Family get-a-way For the price we paid, I was expecting more. ##### Hector ### 8/10 Good #### Joey, Hattiesburg, USA Nov 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, walking distance to everything! We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent! ##### Joey ### 10/10 Excellent #### Muffin Nov 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful place to stay Great place we always stay here when we go to gatlinburg ##### Muffin ### 6/10 Okay #### Soreback, SC Nov 19, 2016 Liked: Cleanliness, staff & service Disliked: Room comfort #### Convenient to shops and staff friendly Convenient to the shops and staff friendly. The bed was hard as a rock though. ##### Soreback ### 10/10 Excellent #### joe Nov 17, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great office staff Close to all food places and shopping and water view ##### joe ### 8/10 Good #### Bill, illinois Nov 16, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice facility Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks. ##### Bill ### 8/10 Good #### Jamie, Knoxville TN Nov 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Right in middle of downtown but quiet We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean. ##### Jamie ### 10/10 Excellent #### Donna, US Nov 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun in Gatlinburg Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast. ##### Donna ### 10/10 Excellent #### L, US Nov 13, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. Close to all shops in Gatlinburg. Everything was great. Sad to hear closing the end of November. ##### L ### 8/10 Good #### David William, US Nov 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning. ##### David William ### 10/10 Excellent #### Brenda, Lexington, SC, United States of America Nov 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location ! When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again. ##### Brenda ### 10/10 Excellent #### Harry, Ohio Nov 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### the room was convient and noise free very relaxing food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go ##### Harry ### 6/10 Okay #### Bob, Fishers, IN Nov 6, 2016 Liked: Cleanliness, staff & service #### Throwback room Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate. ##### Bob ### 10/10 Excellent #### Kathy Nov 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at Best Western-Wonderful Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that. ##### Kathy ### 6/10 Okay #### Patricia, US Nov 3, 2016 #### Convenient location Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast. ##### Patricia ### 6/10 Okay #### Margot, US Nov 2, 2016 Liked: Staff & service #### Expected a nice view, but got trash cans instead. Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you. ##### Margot ### 6/10 Okay #### Verified traveller Nov 1, 2016 Liked: Staff & service Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places. ##### Verified traveller ### 10/10 Excellent #### Christy Oct 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenience and cleanliness Room was clean. Great location to walk to the strip. ##### Christy ### 6/10 Okay #### Kathryn Oct 24, 2016 Average for area. The Park Grill--excellent ##### Kathryn ### 8/10 Good #### Verified traveller Oct 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to be Our rooms were very clean and comfortable. The Breakfast goes above and beyond. Not just your standard continental breakfast. Saved us a lot of money and was a major plus. The locality is great just steps from the aquarium so you can hop a Trolly to anywhere in town. ##### Verified traveller ### 8/10 Good #### Cynthia Oct 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only dislike was scald protection on tub made it impossible to get a hot shower. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1129-pcd3a39c0-97ec-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia ## Expedia's Latest Trends ### Hotels > [The Dolly House on Music Row - 7BR - Sleeps 22](https://www.expedia.ca/Nashville-Hotels-The-Dolly-House-On-Music-Row-7BR-Sleeps-22.h100777244.Hotel-Information) > > [Free Ticket to Dollywood, Anakeesta, and other area Attractions!](https://www.expedia.ca/Gatlinburg-Hotels-Free-Ticket-To-Dollywood.h107396787.Hotel-Information) > > [Jolene\`s Rooftop - Amazing views of downtown](https://www.expedia.ca/Nashville-Hotels-1150-Harmony-Jolenes-Rooftop-Brand-New-Nashville-Hang-Out.h75849200.Hotel-Information) > > [Mountain Therapy 1123 - Ask About Free Attraction Tickets!](https://www.expedia.ca/Gatlinburg-Hotels-Mountain-Therapy-1123.h63868351.Hotel-Information) > > [Can't Wait to Hibernate](https://www.expedia.ca/Sevierville-Hotels-Cant-Wait-To-Hibernate.h28830758.Hotel-Information) > > [Graceland is a 2 minute drive away! 🔥Hot Tub🔥](https://www.expedia.ca/Memphis-Hotels-Graceland-Is-A-2-Minute-Drive-Away-Hot-Tub.h48602101.Hotel-Information) > > [DoubleTree by Hilton Hotel Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-DoubleTree-By-Hilton-Nashville-Downtown.h26631.Hotel-Information) > > [The Camellia & The Bluestem - 2 homes, 8 bedrooms](https://www.expedia.ca/Nashville-Hotels-The-Camellia-The-Bluestem-2-Homes.h113364211.Hotel-Information) > > [LUXURY CABIN-HEATED POOL-HOT TUB-SAUNA-GREAT VIEWS-BBQ-LOCATION-GREAT REVIEWS](https://www.expedia.ca/Gatlinburg-Hotels-LUXURY-CABIN-HEATED-POOL-HOT-TUB-SAUNA-GREAT-VIEWS-BBQ-LOCATION-GREAT-REVIEWS.h55995235.Hotel-Information) > > [Right beside pool](https://www.expedia.ca/Gatlinburg-Hotels-Tangled-Up-In-Blue.h34322405.Hotel-Information) > > [Home2 Suites by Hilton Knoxville West](https://www.expedia.ca/Knoxville-Hotels-Home2-Suites-By-Hilton-Knoxville-West.h10634571.Hotel-Information) > > [All Shook Up](https://www.expedia.ca/Nashville-Hotels-All-Shook-Up.h91432328.Hotel-Information) > > [IT'S 5 O'CLOCK SOMEWHERE IN NASHVILLE!](https://www.expedia.ca/Nashville-Hotels-Vrbo-Property.h46320897.Hotel-Information) > > [PHENOMENAL Luxury View Cabin! 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