Title: Margaritaville Resort Gatlinburg - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Margaritaville Resort Gatlinburg Hotel with free breakfast, steps from Ripley's Aquarium of the Smokies ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/fa9c108f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/d90133b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/f98d298e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/345ad960.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/13200/13185/f7a43511.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Margaritaville Resort Gatlinburg blends Smoky Mountain charm with a tropical atmosphere. Guests praise the helpful staff, free breakfast buffet, spa tub, and seasonal outdoor pool. Rooms offer garden views, and visitors can read newspapers in the lobby. 8.0 Very good ## Popular amenities - 24/7 front desk - Spa - Housekeeping - Breakfast included - Hot tub - Pool ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13185&PinnedHotelID=13185&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/103000000/102340000/102334800/102334741/9d54a277.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,041 reviews CA $106 CA $134 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Gatlinburg-Hotels-Comfort-Suites.h102334741.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![In-room safe, desk, blackout drapes, iron/ironing board](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/85000/84921/36b5be1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quality Inn Creekside - Downtown Gatlinburg Downtown Gatlinburg - Pool - Breakfast included - Pet-friendly - Free WiFi 6.4 1,048 reviews CA $82 CA $108 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Gatlinburg-Hotels-Quality-Inn-Creekside-Downtown-Gatlinburg.h84921.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11450000/11440100/11440075/54e0cc95_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Gatlinburg Downtown Gatlinburg - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,004 reviews CA $165 CA $186 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Gatlinburg-Hotels-Courtyard-By-Marriott-Gatlinburg-Downtown.h11440075.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![Suite, 2 Queen Beds, Balcony, River View (with Sofabed)](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/f89a443e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SureStay Plus Hotel by Best Western Gatlinburg Downtown Gatlinburg - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,013 reviews CA $99 CA $112 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Gatlinburg-Hotels-SureStay-Plus-Hotel-By-Best-Western-Gatlinburg.h472423.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/120000000/119740000/119739400/119739309/4ff288f5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Gatlinburg Downtown by IHG Downtown Gatlinburg - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 26 reviews CA $213 CA $240 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Gatlinburg-Hotels-Hotel-Indigo-Gatlinburg-Downtown-By-Ihg.h119739309.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![Interior](https://images.trvl-media.com/lodging/15000000/15000000/14997600/14997569/bfb44a9a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,001 reviews CA $195 CA $241 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Gatlinburg-Hotels-Holiday-Inn-Express-Gatlinburg-Downtown.h14997569.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) Ad ![Resort view](https://images.trvl-media.com/lodging/3000000/2610000/2602400/2602367/64ec7697.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Club Vacations Smoky Mountain Resort by IHG Gatlinburg - Pool - Hot tub - Kids pool - Waterslide 9.0 Wonderful 471 reviews CA $475 CA $555 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Gatlinburg-Hotels-Holiday-Inn-Club-Vacations-Smoky-Mountain-Resort.h2602367.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=b809ee0d-e940-4fb1-a7ee-8e90b158bd24&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Margaritaville-Resort-Gatlinburg.h13185.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Margaritaville-Resort-Gatlinburg.h13185.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71386%2C-83.51152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Yu_kEKI-0kMgkIdwNPPwfiQFEw=) 539 Parkway, Gatlinburg, TN, 37738 #### What's nearby - Anakeesta - 1 min walk - 0.0 km - Ripley's Aquarium of the Smokies - 1 min walk - 0.2 km - SkyPark - 9 min walk - 0.8 km - Gatlinburg Space Needle - 9 min walk - 0.8 km - Gatlinburg Convention Center - 10 min walk - 0.9 km #### Getting around - McGhee Tyson Airport (TYS) - 68 min drive #### Restaurants - ‪Ole Red - ‬2 min walk - ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk - ‪Tennessee Cider Company - ‬3 min walk - ‪Pancake Pantry - ‬4 min walk - ‪Subway - ‬3 min walk ## About this property ### Margaritaville Resort Gatlinburg Hotel near Anakeesta Near Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, Margaritaville Resort Gatlinburg provides a free breakfast buffet, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi. You'll also find perks like: - A seasonal outdoor pool - Free self parking - An elevator, a front-desk safe, and free newspapers - A 24-hour front desk, coffee/tea in the lobby, and meeting rooms Room features All 112 rooms have comforts such as air conditioning, in addition to perks like free WiFi and minibars. Extra conveniences in all rooms include: - Free toiletries and hair dryers - Balconies, refrigerators, and microwaves ## Similar properties ![Condo, Balcony, Mountain View | Terrace/patio](https://images.trvl-media.com/lodging/106000000/105140000/105134300/105134234/984f52b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deer Ridge Mountain Resort Gatlinburg - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 113 reviews CA $119 CA $284 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=105134234&PinnedHotelID=105134234&HadPinnedHotel=true®ionId=-1&adults=2) ![King Suite, 2 Bedrooms, 2 King Beds with Sofa Bed | Living area](https://images.trvl-media.com/lodging/23000000/22170000/22169900/22169881/9c0a7ac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Resort Gatlinburg Downtown Gatlinburg - Pool - Hot tub - Spa - Kids pool 9.8 Exceptional 1,970 reviews CA $225 CA $254 total includes taxes & fees Nov 9 - 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Pet-friendly - Parking included 7.2 Good 1,117 reviews CA $61 CA $69 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15901&PinnedHotelID=15901&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8770000/8765900/8765885/bc0d0f70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Island Hotel Downtown Pigeon Forge - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 1,210 reviews CA $251 CA $312 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8765885&PinnedHotelID=8765885&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/70000/61800/61757/9429b0a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crossroads Inn & Suites Downtown Gatlinburg - Pool - Breakfast included - Kids pool - Parking included 8.6 Excellent 1,421 reviews CA $101 CA $128 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=61757&PinnedHotelID=61757&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee service](https://images.trvl-media.com/lodging/1000000/800000/793000/792948/cc219da8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Gatlinburg On The River Gatlinburg - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,430 reviews CA $100 CA $113 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=792948&PinnedHotelID=792948&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast - Coffee and tea in common areas ### Things to do - Hot tub - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Picnic area ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 10 buildings - 2 floors - Fireplace in lobby ## Room amenities ### Bedroom - Crib ### Bathroom - Free toiletries - Hair dryer ### Entertainment - Cable/satellite channels ### Food and drink - Coffee/tea maker - Microwave - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Twin Best Western Twin Islands Best Western Twin Islands Gatlinburg Best Western Twin Islands Motel Best Western Twin Islands Motel Gatlinburg Twin Islands Twin Islands Best Western Best Western Gatlinburg Best Western Hotel Gatlinburg Best Western Twin Islands Hotel Gatlinburg Gatlinburg Best Western Margaritaville Gatlinburg Margaritaville Resort Gatlinburg Hotel Margaritaville Resort Gatlinburg Gatlinburg Margaritaville Resort Gatlinburg Hotel Gatlinburg ## Frequently asked questions ### Does Margaritaville Resort Gatlinburg have a pool? > Yes, this property has a seasonal outdoor pool. ### Is Margaritaville Resort Gatlinburg pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Margaritaville Resort Gatlinburg? > Self parking is free at this property. ### What time is check-in at Margaritaville Resort Gatlinburg? > Check-in begins at 2 PM. ### What time is check-out at Margaritaville Resort Gatlinburg? > Check-out is at 11 AM. ### Where is Margaritaville Resort Gatlinburg located? > Located in Downtown Gatlinburg, this hotel is steps from Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Margaritaville Resort Gatlinburg Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 333 8 - Good 415 6 - Okay 160 4 - Poor 55 2 - Terrible 29 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Property conditions & facilities ### 10/10 Excellent #### kim, Sylacauga, AL Dec 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, clean, convenient hotel We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone! ##### kim ### 10/10 Excellent #### Pam Nov 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge ##### Pam ### 4/10 Poor #### GEORGE Nov 29, 2016 Disliked: Staff & service, property conditions & facilities 2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced! ##### GEORGE ### 2/10 Terrible #### Terrance Nov 29, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Convenient to downtown but very small room. This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there. ##### Terrance ### 8/10 Good #### Hector Nov 27, 2016 Liked: Room comfort Disliked: Property conditions & facilities #### Family get-a-way For the price we paid, I was expecting more. ##### Hector ### 8/10 Good #### Joey, Hattiesburg, USA Nov 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, walking distance to everything! We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent! ##### Joey ### 10/10 Excellent #### Muffin Nov 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful place to stay Great place we always stay here when we go to gatlinburg ##### Muffin ### 6/10 Okay #### Soreback, SC Nov 19, 2016 Liked: Cleanliness, staff & service Disliked: Room comfort #### Convenient to shops and staff friendly Convenient to the shops and staff friendly. The bed was hard as a rock though. ##### Soreback ### 10/10 Excellent #### joe Nov 17, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great office staff Close to all food places and shopping and water view ##### joe ### 8/10 Good #### Bill, illinois Nov 16, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice facility Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks. ##### Bill ### 8/10 Good #### Jamie, Knoxville TN Nov 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Right in middle of downtown but quiet We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean. ##### Jamie ### 10/10 Excellent #### Donna, US Nov 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun in Gatlinburg Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast. ##### Donna ### 10/10 Excellent #### L, US Nov 13, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. Close to all shops in Gatlinburg. Everything was great. Sad to hear closing the end of November. ##### L ### 8/10 Good #### David William, US Nov 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning. ##### David William ### 10/10 Excellent #### Brenda, Lexington, SC, United States of America Nov 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location ! When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again. ##### Brenda ### 10/10 Excellent #### Harry, Ohio Nov 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### the room was convient and noise free very relaxing food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go ##### Harry ### 6/10 Okay #### Bob, Fishers, IN Nov 6, 2016 Liked: Cleanliness, staff & service #### Throwback room Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate. ##### Bob ### 10/10 Excellent #### Kathy Nov 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at Best Western-Wonderful Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that. ##### Kathy ### 6/10 Okay #### Patricia, US Nov 3, 2016 #### Convenient location Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast. ##### Patricia ### 6/10 Okay #### Margot, US Nov 2, 2016 Liked: Staff & service #### Expected a nice view, but got trash cans instead. Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you. ##### Margot ### 6/10 Okay #### Verified traveller Nov 1, 2016 Liked: Staff & service Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places. ##### Verified traveller ### 10/10 Excellent #### Christy Oct 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenience and cleanliness Room was clean. Great location to walk to the strip. ##### Christy ### 6/10 Okay #### Kathryn Oct 24, 2016 Average for area. The Park Grill--excellent ##### Kathryn ### 8/10 Good #### Verified traveller Oct 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to be Our rooms were very clean and comfortable. The Breakfast goes above and beyond. Not just your standard continental breakfast. Saved us a lot of money and was a major plus. The locality is great just steps from the aquarium so you can hop a Trolly to anywhere in town. ##### Verified traveller ### 8/10 Good #### Cynthia Oct 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only dislike was scald protection on tub made it impossible to get a hot shower. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1129-pcd3a39c0-97ec-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia ## Expedia's Latest Trends ### Hotels > [Holston House Nashville, in The Unbound Collection by Hyatt](https://www.expedia.ca/Nashville-Hotels-Holston-House-Nashville.h20366826.Hotel-Information) > > [Hyatt Place Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Hyatt-Place-Nashville-Downtown.h6330958.Hotel-Information) > > [Hilton Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Hilton-Nashville-Downtown.h519732.Hotel-Information) > > [JW Marriott Nashville](https://www.expedia.ca/Nashville-Hotels-JW-Marriott-Nashville.h23972534.Hotel-Information) > > [Cambria Hotel Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Cambria-Hotel-Nashville-Downtown.h19949835.Hotel-Information) > > [Holiday Inn & Suites Nashville Downtown - Broadway by IHG](https://www.expedia.ca/Nashville-Hotels-Holiday-Inn-Suites-Nashville-Downtown-Broadway.h29380969.Hotel-Information) > > [Residence Inn by Marriott Nashville Downtown/Convention Center](https://www.expedia.ca/Nashville-Hotels-Residence-Inn-By-Marriott-Nashville-DowntownConvention-Center.h23533737.Hotel-Information) > > [Bobby Hotel](https://www.expedia.ca/Nashville-Hotels-Bobby-Hotel.h21962809.Hotel-Information) > > [Hyatt House Nashville Downtown/Convention Center](https://www.expedia.ca/Nashville-Hotels-Hyatt-House-Nashville-Downtown-Sobro.h42641289.Hotel-Information) > > [Sentral Sobro](https://www.expedia.ca/Nashville-Hotels-Sentral-Sobro.h81214704.Hotel-Information) > > [W Nashville](https://www.expedia.ca/Nashville-Hotels-W-Nashville.h66415875.Hotel-Information) > > [Big Cypress Lodge](https://www.expedia.ca/Memphis-Hotels-Big-Cypress-Lodge.h12993388.Hotel-Information) > > [Placemakr Music Row - Vanderbilt](https://www.expedia.ca/Nashville-Hotels-Cadence-Nashville-Operated-By-WhyHotel.h71745026.Hotel-Information) > > [The Westin Nashville](https://www.expedia.ca/Nashville-Hotels-The-Westin-Nashville.h15662581.Hotel-Information) > > [Comfort Inn Downtown Nashville - Music City Center](https://www.expedia.ca/Nashville-Hotels-Comfort-Inn-Downtown-Nashville-Vanderbilt.h973675.Hotel-Information) > > [Drury Plaza Hotel Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Drury-Plaza-Hotel-Nashville-Downtown.h35146945.Hotel-Information) > > [Holiday Inn Express Nashville Downtown - Broadway by IHG](https://www.expedia.ca/Nashville-Hotels-Holiday-Inn-Express-Nashville-Downtown-Conf-Ctr.h14282.Hotel-Information) > > [Sheraton Grand Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Sheraton-Grand-Nashville-Downtown.h7548.Hotel-Information) > > [Dream Nashville, by Hyatt](https://www.expedia.ca/Nashville-Hotels-Dream-Nashville.h32504282.Hotel-Information) > > [Best Western Downtown Plus Music Row](https://www.expedia.ca/Nashville-Hotels-Best-Western-Plus-Music-Row.h2951.Hotel-Information) > > [Hyatt Centric Downtown Nashville](https://www.expedia.ca/Nashville-Hotels-Hyatt-Centric-Downtown-Nashville.h68014246.Hotel-Information) > > [Hyatt House Nashville at Vanderbilt](https://www.expedia.ca/Nashville-Hotels-Hyatt-House-Nashville-At-Vanderbilt.h31330086.Hotel-Information) > > [Hotel Fraye Nashville, Curio Collection By Hilton](https://www.expedia.ca/Nashville-Hotels-Hotel-Fraye-Nashville-Midtown.h82673868.Hotel-Information) > > [Club Wyndham Nashville](https://www.expedia.ca/Nashville-Hotels-Club-Wyndham-Nashville.h558781.Hotel-Information) > > [Gaylord Opryland Resort & Convention Center](https://www.expedia.ca/Nashville-Hotels-Gaylord-Opryland-Resort-Convention-Center.h21317.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Nashville Downtown / Stadium](https://www.expedia.ca/Nashville-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Nashville-Downtown-Stadium.h65358433.Hotel-Information) > > [Virgin Hotels Nashville](https://www.expedia.ca/Nashville-Hotels-Virgin-Hotels-Nashville.h45181047.Hotel-Information) > > [Margaritaville Hotel Nashville](https://www.expedia.ca/Nashville-Hotels-Margaritaville-Hotel-Nashville.h33793279.Hotel-Information) > > [Grand Hyatt Nashville](https://www.expedia.ca/Nashville-Hotels-Grand-Hyatt-Nashville.h50707431.Hotel-Information) > > [The Guest House at Graceland](https://www.expedia.ca/Memphis-Hotels-The-Guest-House-At-Graceland.h14873603.Hotel-Information)