Title: Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown Condo with kitchen, near Ripley's Aquarium of the Smokies ## Photo gallery for Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown ![Property grounds - Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown (Gatlinburg)](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492359/7ec94221.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bedrooms, iron/ironing board, free WiFi, bed sheets - Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown (Gatlinburg)](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492359/5b7c8abb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown (Gatlinburg)](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492359/46c75eb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, coffee/tea maker - Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown (Gatlinburg)](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492359/c8bcca12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown (Gatlinburg)](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492359/0340f0c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies In the heart of Gatlinburg, Laurel Inn Condos offers a warm retreat with a heated outdoor seasonal pool and free wireless internet. Take advantage of the convenient location and walk to downtown or use the wooden stairwell for easy access to Ripley's Believe or Not Museum. ## Reviews 9.0 Wonderful ### Entire condo 2 bedrooms2 bathroomsSleeps 4742 sq ft ## Popular amenities - Pool - Kitchen - Washer - Dryer - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown Laurel Inn Condos is located just 4 blocks from the main street of Gatlinburg. The property has a heated outdoor seasonal pool for your enjoyment. There is also free wireless internet. You have two ways to get back to the downtown area. If you take the sidewalk down Cherokee Orchard Road, then you will come out at Traffic light #6 near the Mountain Mall and Ripley's Aquarium of the Smokies. There is also a wooden stairwell that is off the back of our complex that will connect you to Reagan Drive which will bring you out near Ripley's Believe or Not Museum. This unit is a two bedroom with a King bed in the master and a queen bed in the second bedroom. The kitchenette consists of a full size refrigerator, microwave, Coffee Maker, and a 2 burner range stove ## Property amenities ### Pool/Spa - Heated pool ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Living spaces - Fireplace - Living room ### Entertainment - Cable/satellite channels ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Things to do - Heated pool ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Unit size: 742 square feet ## Similar properties ![Smart TV, fireplace](https://images.trvl-media.com/lodging/118000000/117580000/117574800/117574770/843e60fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holly Ridge 102 | Cozy, Near Gatlinburg + Privacy Gatlinburg - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=117574770&PinnedHotelID=117574770&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492360/7949656d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laurel Inn 602 is a spacious 2BR condo with private balcony close to downtown Gatlinburg - Kitchen - Washer - Dryer - Free WiFi 9.6 Exceptional 44 reviews CA $191 CA $426 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=39492360&PinnedHotelID=39492360&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, DVD player](https://images.trvl-media.com/lodging/23000000/22250000/22249100/22249009/83cdaf50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### two bedroom condo sleeps 6 persons Gatlinburg - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=22249009&PinnedHotelID=22249009&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bedrooms, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/97000000/96150000/96148000/96147914/0970396b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Snowbird Sanctuary - Center of Gatlinburg! 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Vrbo Property Two Bedroom Nestled in the Heart of Gatlinburg Two Bedroom Nestled in the Heart of Gatlinburg (LI 401) 23 ## About the area Gatlinburg is home to this condo. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Gatlinburg Space Needle are not to be missed. [Visit our Gatlinburg travel guide](https://www.expedia.ca/Gatlinburg.dx7474) [View more Condo rentals in Gatlinburg](https://www.expedia.ca/Gatlinburg-Condos.d7474-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.70816%2C-83.51421&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KfeLMdS3kq2v_2sLwHwvqFAFrVo=) Gatlinburg, TN ### What's nearby - ![Gatlinburg_ConventionCenter_6127398)02](https://images.trvl-media.com/place/6127398/b2a45645-d7f6-4bb0-84e0-3ab6c4df1674.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Convention Center 5 min walk \- 0.4 km - ![Gatlinburg Space Needle which includes a small town or village and a park](https://images.trvl-media.com/place/6249553/313a9efc-58bd-4b69-ad81-b2479a9e283a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Space Needle 6 min walk \- 0.6 km - ![Gatlinburg Sky Lift which includes autumn leaves and mountains](https://images.trvl-media.com/place/6249553/4a6c39da-8409-4eee-83bf-c50b80e85e85.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg SkyPark 8 min walk \- 0.7 km - ![Tree Bridge ](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anakeesta 9 min walk \- 0.8 km - ![Gatlinburg](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Aquarium of the Smokies 9 min walk \- 0.8 km ### Getting around - McGhee Tyson Airport (TYS) 70 min drive ### Restaurants - Puckers Sports Bar 11 min walk - Loco Burro Fresh Mex Cantina 12 min walk - Subway 11 min walk - Smith & Son Corner Kitchen 11 min walk - Jason Aldean’s Kitchen & Rooftop Bar 13 min walk ## Frequently asked questions ### Does Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown have a pool? ### How much does it cost to stay at Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown? ### Is Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown pet-friendly? ### How much is parking? ### What time is check-in at Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown? ### What time is check-out at Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown? ### Where is Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Laurel Inn 401 is a spacious 2BR condo with private balcony close to downtown Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 3 6 - Okay 1 4 - Poor 4 2 - Terrible 1 ### 8.6 Cleanliness ### 9.0 Location ## Reviews ### 10/10 Excellent #### Bob W. Oct 3, 2023 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Comfortable condo. Yes, the property is older, but very clean and well-maintained. It is a few blocks from downtown Gatlinburg, but being in our 70s, the walk uphill would’ve been too much. we would definitely stay here again. Wonderful value for the money. Thank you for having us. ##### Bob W. Stayed 4 nights in Sep 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Bob L. May 18, 2023 #### Great Time! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It's always a wonderful stay at the Laurel Inn! ##### Bob L. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Joseph P. Mar 10, 2023 #### Super condo within walking distance of the Gatlinburg Strip Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect 2 BR condo, with nice beds, a great kitchen, strong wi-fi. Most importantly, within one mile of the Gatlinburg Strip, so you can park and leave your car while you're exploring the Pancake Pantry, Fanny Farkles, the Space Needle, etc. A+++ ##### Joseph P. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### benny h. Jun 21, 2023 #### Gatlinburg vacation Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed five nights. Did Dollywood and it was great. Worked the water park in too. All the food was great prices reasonable. The condo we stayed in was in a safe area. We could walk to mai n street, shops etc. maybe a 1/4 mile walk. ##### benny h. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Lauren M. Dec 20, 2022 #### Mayes family visit Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I was very unsatisfied with our stay here. We checked out a day early due to uncleanliness, out dated showers, uncomfortable mattress, and bugs while I was in the shower crawling on the shower curtain. Management was very nice and made it right by refunding us for one night. We will not be back. ##### Lauren M. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### A guest from NA, NOTAVAIL Oct 20, 2022 #### Would not recommend Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Location was great, however had roaches ##### A guest from NA, NOTAVAIL This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Laura S. Oct 3, 2022 #### Relaxing & cozy Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed here after hurricane in Charleston, SC changed our plans. Have looked into this place many a time, yet when going back to book, unit I checked into was rented. This was only unit available at short notice & we loved it. Perfect for 2, relaxing & cozy. Large porch to enjoy (always a fav for me), corner unit with amazing views. Neat, clean, dated decor (reminded me of my grandma’s home), yet comfy furniture. Friendly & very helpful staff. Will definitely return to Laurel Inn!! ##### Laura S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Suzanne B. Sep 26, 2022 #### Weekend trip to Gatlinbury Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay at Laurel Inn (401) was very nice. The condo was clean, set-up well, and conviently located. We were able to walk everywhere we went. We got to see a bear while sitting on the balcony one morning! Very nice setting. ##### Suzanne B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Katie W. Aug 11, 2022 #### Close to downtown Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place to stay and walking distance to downtown. ##### Katie W. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Marion V., Middletown, Ohio USA Jul 27, 2022 #### Laurel Inn #401 Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: While not as big as a cabin, this fit all of our needs. The unit was very clean. It's just a short walk from the main streets of Gatlinburg. Spacious balcony. Easy off-street parking. We will be back. ##### Marion V. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Mark M. Jul 26, 2022 #### Disappointing Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Laurel Inn Condominiums is in a good location, far enough from Parkway to be quiet but with easy access to restaurants and attractions. We also liked the pool. Laurel Inn 401, however, had a serious roach problem. We called the office after the second night of finding roaches on our food and they said they would send someone to spray, but there were still live roaches the following morning. Until they can ensure that the condo is roach free, we can't recommend it. ##### Mark M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Robert S. Jan 4, 2022 #### New Years weekend getaway! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Always a great place to stay! ##### Robert S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kristen S. Dec 28, 2021 #### Repeat Visitor Approved Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We always stay at Laurel Inn. It’s consistently a great experience. ##### Kristen S. ### 10/10 Excellent #### Joe H. Dec 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### I was only there for a short stay but everything was nice It was very easy to rent this property. ##### Joe H. Stayed 1 night in Dec 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kelly T. Dec 7, 2021 #### Condo 401 - This is the way to go! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: (We were in Gatlinburg for the Christmas Parade) This is the first time I’ve ever made reservations to stay in a condo, but I wanted something a little more than 2 hotel rooms...besides, the cost for 2 rooms for 2 days was about the same cost...so I made them. We started out with reservations at Olde Gatlinburg, but two days before they called and said they had to move us to Laurel Inn due to maintenance issues. I looked up the unit and felt good about it. WOW! It was very nice. Now, it’s a little smaller than what I expected, but for our group of 4 it still was perfect. The condo has a corner porch that has a view of Anakeesta, the SkyBridge, the Space Needle and even the Tram. We even got to see a bear below us on Saturday! We even got to see a bear below us on Saturday! There were plenty of towels, albeit they were a little thin like a hotel, but they did the job. They have blackout curtains so the room was dark at night. And luckily they had coffee filters because I forgot mine! I hope to reserve this condo again! There was such a comfort in having a “home” instead of a “room”...and I got to spend more time with the step-son and daughter-in-law. The walk to downtown is a little longer, but I didn’t mind, maybe 8 minutes. Really depends on how fast you walk. It was quiet in the morning and beautiful to see at night with all of the Christmas lights. The only negative is that they need a new wireless router because the internet was down, but luckily I had my hotspot on my phone. Water pressure is great, master bedroom’s bed was comfy to us. Daughter-in-law said their bed was a little soft, but they are used to a tempurpedic, so everything seems soft to them. All in all...it was a wonderful stay at Laurel Inn. Everyone is SO nice there! Take a chance on 401 and Laurel Inn Condos! You WON’T regret it!! ##### Kelly T. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kenneth W. Nov 26, 2021 #### Comfortable, Clean and Convenient Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was my 4th stay at Laurel Inn Condos, 2nd stay in 401 which has been updated since 1st time there. All 4 visits were completely satisfactory. Condos are clean and well kept. Beds are comfortable, and location is convenient to the center of downtown. The kitchen of 401 was pretty well stocked with most any accessories needed, though small for more than one person at a time preparing meals. The chair in LR was a little uncomfortable however, being too straight backed. An ottoman or footstool would have helped. I definitely look forward to staying in a Laurel Inn Condo again. ##### Kenneth W. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### SUE P. Nov 16, 2021 #### Beautiful Laurel Inn Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I love spending my time at Laurel Inn. It is a beautiful place. I have been staying there for 6 years. ##### SUE P. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Donna G., Louisville Oct 13, 2021 #### 2 bedroom condo near strip Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was clean. I wish I knew about those wooden steps. I'm glad I excersise because if u dont. Dont rent here. It's a good walk to strip..about 10 15 min. It was fun for me but my friend had a hard time with steps. ##### Donna G. ### 4/10 Poor #### Tammy T. Sep 29, 2021 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### DOES NOT HAVE PULL OUT SLEEPER SOFA BED Room was nice and clean but NO SLEEPER SOFA. Will only sleep 4 people max. I tried to contact the manager/owner 3 times and still have not gotten a response from them. ##### Tammy T. Stayed 1 night in Sep 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Chambersburg, PA S. Jul 27, 2021 #### Nice location to Parkway Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Quiet and close to downtown, the village. ##### A guest from Chambersburg, PA S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jim A., 248 rosewood dr. 16105 Jul 18, 2021 #### Was great , clean and everything i was looking for . Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was great , clean and everything i was looking for . ##### Jim A. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Carol S. May 23, 2021 #### Wonderful Stay in Gatlinburg Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed in this unit for the second time and had anothe8r great experience. We love the location... peaceful yet close to so many things to do! We especially enjoy eating meals on the balcony. All was clean and our only problem was with one of the toilets which was repaired within 8 hours while we were enjoying the Smoky Mountain National Park. We will return in the future. ##### Carol S. ### 10/10 Excellent #### Rita E. Apr 8, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location The property is quiet, yet within walking distance of the Strip. My only negative was the 2nd bed- it was supremely uncomfortable. Fortunately, I was too tired to care. ##### Rita E. Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### Rick N. Dec 18, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fun! Great location for walking downtown. No need to drive and park. Very clean and inviting rooms. Would definitely stay here again! ##### Rick N. Stayed 2 nights in Nov 2020 ### 4/10 Poor #### Juli L. Dec 13, 2020 Liked: Cleanliness, check-in, location Disliked: Listing accuracy #### disappointed Category of condo was misleading. Basically a motel look which we did not want with an efficiency. However, clean and cozy once inside but the big disapointment was we lost hot water after one day. No one answered after hours number had to all take cold showers till fixed later next day. When I asked about a discount never got back to me! Way overpriced for the place and experience ##### Juli L. 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