Title: *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # \*Dreamy 3BDR Lodge! Fireplace + Close to TOWN!\* Cabin with kitchen, near Ripley's Aquarium of the Smokies ## Photo gallery for \*Dreamy 3BDR Lodge! Fireplace + Close to TOWN!\* ![Exterior - *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* (Gatlinburg)](https://images.trvl-media.com/lodging/100000000/99500000/99499200/99499111/569be585.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop - *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* (Gatlinburg)](https://images.trvl-media.com/lodging/100000000/99500000/99499200/99499111/676767f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace - *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* (Gatlinburg)](https://images.trvl-media.com/lodging/100000000/99500000/99499200/99499111/1f4d6961.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* (Gatlinburg)](https://images.trvl-media.com/lodging/100000000/99500000/99499200/99499111/7c6da6c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace - *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* (Gatlinburg)](https://images.trvl-media.com/lodging/100000000/99500000/99499200/99499111/b64c1365.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to Deer Ridge Retreat, nestled near TOWN, where a symphony of rustling leaves and the warmth of a stone fireplace await. Unwind in the spacious living room with large windows framing panoramic views or enjoy outdoor relaxation on the deck amidst nature's beauty. ## Reviews 9.8 Exceptional ### Entire cabin 3 bedrooms3 bathroomsSleeps 81728 sq ft ## Popular amenities - Parking available - Dryer - Air conditioning - Washer - Fireplace - Barbecue grill ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### \*Dreamy 3BDR Lodge! Fireplace + Close to TOWN!\* Welcome to “Deer Ridge Retreat”, where the symphony of rustling leaves serenades your senses, and every corner unveils a new adventure! Whether you're seeking a peaceful escape or an action-packed getaway near TOWN, our 3BD cabin (sleeps 8) provides the perfect base for your Smoky Mountain vacation. ★Newly-renovated ★Fireplace ★Nearby Stream ★WiFi ★Close to TOWN!!! “Deer Ridge Retreat” gives you and your family a perfect blend of seclusion and convenience, providing you with a tranquil escape while keeping you close to all the exciting attractions and action of downtown Gatlinburg. As you embark on this enchanting journey, rest assured that your first stay won't be the last – for every departure is merely a precursor to the joyful anticipation of your return. Our floorplan is ideal for both families and couples alike and is the perfect get-a-way. So, pack your bags – because the mountains are calling! ✔ 3 Spacious Bedrooms + 2.5 Baths ✔ Newly renovated, gorgeous property! ✔ Stone Fireplace ✔ Modern, Fully Equipped Kitchen ✔ Large Decks with Lounge Areas ✔ Minutes away from Downtown Gatlinburg ✔ Free Wi-Fi & Free Parking ✔Close to both Pigeon Forge and Downtown Gatlinburg and close to Great Smoky Mountains National Park, hiking, mountain biking, fishing, horseback riding, shopping, restaurants, museums, downtown Gatlinburg, Ober Gatlinburg, Ripley's Aquarium of the Smokies, Hollywood Star Cars Museum, Ole Smoky Moonshine, Pigeon Forge, The Island, the Comedy Barn, Dollywood, and more. ★ INDOOR LIVING★ Step inside to discover a world of coziness and relaxation. Large windows frame panoramic views of the lush trees, allowing nature's beauty to seamlessly become a part of your stay. A warm fireplace stands as the living room centerpiece, offering not only warmth but also a touch of rustic charm to the inviting space. You can also snuggle up on the comfy sofa and enjoy a movie night on the flat-screen TV. Fully equipped modern kitchen and adjacent dining area and breakfast bar - share memorable meals together at the dining table, where stories and laughter flow freely; WiFi. ★ SLEEPING ARRANGEMENTS ★ ✔ Bedroom #1: Spacious bedroom with King-sized bed; Attached full bathroom with stand-up shower ✔ Bedroom #2: Comfortable bedroom with King-sized bed; Attached full bathroom with stand-up shower ✔ Bedroom #3: Comfortable bedroom with a full-over-full bunk bed ✔ Additional Half Bathroom ★KITCHEN★ The fully equipped kitchen is a haven for culinary enthusiasts. Prepare delicious home-cooked meals using modern appliances and find all the necessary cookware and utensils at your disposal. Complete with a full-sized refrigerator, dishwasher, stove, microwave, and other kitchen appliances perfect for making breakfast, lunch, or dinner throughout your stay! All pots, pans, glasses, plates, silverware, etc. are also there for you. There is a large wooden dining room table right off the kitchen, perfect for gathering to enjoy a meal while gazing out at the enchanting wooded views. ★ENTERTAINMENT★ Venture outside onto the spacious deck and immerse yourself in the beauty of nature. Kick back in one of the outdoor seating areas and take in the gorgeous views while you sip your morning cup of coffee or evening glass of wine. The peaceful ambiance of the surrounding woods creates the perfect setting for outdoor relaxation. Also within a short drive or leisurely stroll, you'll find yourself amidst the vibrant streets of Gatlinburg, filled with charming shops, delicious restaurants, and exciting attractions. Whether you're seeking adventure in the Great Smoky Mountains National Park, exploring local arts and crafts, or indulging in delectable southern cuisine, the convenience of being near downtown Gatlinburg ensures there's something for everyone to enjoy. ★ GENERAL★ Complimentary starter toiletries, linens/towels, free WiFi, air conditioning & central heat, full-sized washer and dryer Bears are indigenous to the area and are often seen near or on our properties. Please do not leave food or trash outside. ★PARKING★ Free parking on premises ★COUPONS AND DISCOUNTS★ Shortly before you arrive I'll send you a coupon book with dozens and dozens of discounts for all of the top attractions in the area. This includes the best dinner shows, pancake restaurants, adventure parks, museums, and even an exotic animal park. If you want inspiration for your vacation activities, this will definitely give you enough for your visit! ★COOL THINGS TO DO IN THE AREA★ Pigeon Forge, Gatlinburg, and Sevierville are the three main cities that comprise the area. Everything is spread out a bit and there are amazing things to keep you busy... \- World-class hiking trails of all types and skill levels \- Dollywood theme park (of course!) \- Putt putt, go-karts, and pancake restaurants on every corner \- Amazing dinner shows to entertain kids of all ages \- Museums of all types: classic cars, Alcatraz, Titanic, and several children's museums \- Restaurants of all types... Always come hungry because serving sizes are HUGE! We provide support generally via the app/this web site and phone support is there for emergencies. Expect a prompt response. Here are some of the popular spots nearby: ★ OUTDOOR RECREATION ★ ✔ Ober Gatlinburg (5.0 miles) ✔ CLIMB Works Smoky Mountains - Zipline Tour (12.1 miles) ✔ Bent Creek Golf Course (12.7 miles) ✔ Mt. Le Conte (12.4 miles) ✔ Clingmans Dome (24.9 miles) ★ SHOPPING & DINING ★ ✔ Dolly Parton's Stampede (7.1 miles) ✔ The Old Mill Restaurant (7.8 miles) ✔ Pigeon Forge Factory Outlet Mall (8.7 miles) ✔ Frizzle Chicken Farmhouse Cafe (9.0 miles) ✔ Tanger Outlets Sevierville (11.5 miles) ★ FAMILY FUN ★ ✔ Ripley's Believe It or Not! (1.5 miles) ✔ The Island in Pigeon Forge (9.2 miles) ✔ Dollywood (9.8 miles) ✔ Titanic Museum (10.6 miles) ✔ WonderWorks (11.0 miles) ✔ Smoky Mountain Alpine Coaster (10.8 miles) ★ AIRPORTS ★ ✔ Gatlinburg Pigeon Forge Airport (14.1 miles) ✔ McGhee Tyson Airport (41.5 miles) ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Internet - Available in the cabin: Free WiFi ### Parking and transportation - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2.5 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - TV ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping mall ### Things to do - Birdwatching nearby - Cycling nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Snowmobiling nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Unit size: 1,728 square feet ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21700000/21698100/21698080/b18d0db4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wet Bear Paws: Have a Paw-sitively Great Smoky Mountain Getaway! 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ### Property is also known as 246 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71530%2C-83.49358&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k2LUzyqb9hQcQ2SwfpnH1FGzAXU=) Gatlinburg, TN #### What's nearby - Roaring Fork \- 8 min walk \- 0.7 km - Historic Ogle Log Cabin \- 2 min drive \- 1.7 km - Anakeesta \- 3 min drive \- 2.0 km - Ripley's Aquarium of the Smokies \- 3 min drive \- 2.0 km - Gatlinburg SkyPark \- 4 min drive \- 3.0 km #### Getting around - McGhee Tyson Airport (TYS) - 70 min drive #### Restaurants - ‪Cliff Top Bar & Grill - ‬5 min drive - ‪Ole Red - ‬3 min drive - ‪Subway - ‬4 min drive - ‪Tennessee Cider Company - ‬4 min drive - ‪Kephart cafe - ‬5 min drive ## Frequently asked questions ### Is *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* pet-friendly? ### How much is parking? ### What time is check-in at *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!*? ### What time is check-out at *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!*? ### Where is *Dreamy 3BDR Lodge! Fireplace + Close to TOWN!* located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## \*Dreamy 3BDR Lodge! Fireplace + Close to TOWN!\* Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.8 Location ### 10 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 26 8 - Good 4 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Manish P. Jul 21, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great House. ##### Manish P. Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Fernando D. Apr 24, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! We enjoyed our stay. House was clean and equipped with everything we needed. Great location too. ##### Fernando D. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Sarah B. May 21, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Mountain Getaway We had a lovely stay at your cabin. It was beautifully and comfortably decorated. We even saw a few bears and wild turkeys! We would definitely stay here again! ##### Sarah B. Stayed 4 nights in May 2025 ### 10/10 Excellent #### Leah B. May 26, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! The listing was as pictured, communication was great, and it’s in a great location! Having the pack and play and high chair already there was a lifesaver! ##### Leah B. Stayed 3 nights in May 2025 ### 10/10 Excellent #### Lindsay T. Jul 29, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Property was easy to access in my Expedition- very well-equipped/stocked, clean, nice, and was decorated beautifully. Lots of large windows with natural light, beautiful deck and views. Beds slept well. House is located close to town but far enough away from the crowded streets of Gatlinburg- views were beautiful from upper deck and you didn't feel too close to any other homes, in my opinion. Would definitely recommend and would stay here again for future trips to the area!! ![](https://a.travel-assets.com/ugc/hotel-reviews/8bfb3c3e-55ca-4eb3-9b1c-a893fbbe378e-1753808908256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lindsay T. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Sandy G. Jun 27, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Piece of paradise My mom and I visited and enjoyed every bit of it! It felt like we were out in the middle of nowhere while only being a few minutes from town. We even saw a bear off the front porch nearly everyday! Totally recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/d849f532-5c7f-476d-9950-31f563efe4f0-1751054826198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da1a4619-92e7-4255-9cce-2e03f5258905-1751054826221.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandy G. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Kristina B. Apr 25, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great experience The rooms and beds were extremely comfortable. We loved the convenient location. Everything was exceptional. I look forward to returning and staying here again. ##### Kristina B. Stayed 5 nights in Apr 2025 ### 8/10 Good #### Brittany W. Jul 3, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice stay Very nice property, wish there was a few more TVs just for night time with the littles but nice over all. Make sure you bring all of your extras as the cabin isn’t stock with anything past the minimum.Lots of bear sightings so make sure to keep your car doors locked ##### Brittany W. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### NEAL P. Jan 27, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful home Wonderful home!!! View of the golf course. Highly recommend when staying in Hot Springs Village ##### NEAL P. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Julie T. Oct 20, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and great home Very clean and great views! Very close to downtown! ##### Julie T. Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Charles J. Oct 15, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family fall break Great price! Great location! ##### Charles J. Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Elizabeth R. Dec 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome! Close to downtown Gatlinburg, but still in the woods! Beautiful views, comfortable and beautiful home, we absolutely loved this place! Awesome!!! ##### Elizabeth R. Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Zack K. Mar 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great family property This house is a great space for families. Spacious open floor plan on the main floor is great for hanging out and being together. ##### Zack K. Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Jennifer Y. Aug 16, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Beautiful house in an excellent location just outside of the Main Street in Gatlinburg. Be wary of bears — you are in their backyard. We saw bears and even cubs from the property (including ON the upper porch) nearly every day. They were not aggressive, but give them space and respect. The owners/property managers were very responsive to address any and all needs during our stay.The house is well appointed for a family with kids— has kids’ books, plates/cups, highchair, pack n play, though we did not need/use them. There were also books for us adults to read up on the area — helpful since there was a landslide cutting off newfound gap road, and changing our vacation plans. Kitchen is excellent — plenty of room to prepare food at home. Would have liked some Pyrex baking dishes, but really can’t complain overall. Note that there is no hot tub as mentioned in the guidebook. All in all, we loved our stay and would definitely consider renting this property in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/ba317833-1072-4737-b99c-35aabbe26ace-1755364391767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Y. Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Monica J. Jun 22, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation The grandkids and the adults love seeing the bears that come up in the yard and even the front door. ##### Monica J. Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### April S. Dec 30, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Place to Stay! We spent Christmas at this house as a family group of six- four adults and two kids. Everyone was comfy and loved it! The bunk room was great for the kids and the two king beds were so comfortable. We used the kitchen a lot and it was very well appointed. The host even put up a small Christmas tree! One of the best things about the house is how it has great views and is not in a high traffic/crowded area, but downtown Gatlinburg is less than five minutes away. We would definitely stay here again! ##### April S. Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Erin F. Jan 2, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Outstanding Location & Beautiful Property Out first visit to the Smokies was lovely due in large part to the outstanding location and well equipped rental we secured. The house was immaculately clean, with sweeping views of the mountain and town on both sides. The kitchen was well equipped, but offered plenty of space for stashing snacks. The bedrooms were quiet and beds were very comfortable. The hosts were informative and responsive and the check-in/check-out process was exceedingly simple. Highly recommend!! ##### Erin F. Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Billie-lynn May 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities We booked this cabin for a sisters weekend!!! There was more room than we ever expected. The pictures do not do enough justice for the rental. The hosts were very willing to make sure everything was perfect!!! What a beautiful place to stay! Definitely plan on telling friends and family about this gem. You will not be disappointed!!!! ##### Billie-lynn Stayed 2 nights in May 2024 ### 10/10 Excellent #### Melissa G. Aug 12, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Hope to Stay Again - Thank you! We had a great experience staying in this cabin! The owner communicated quickly and answered our questions in a timely fashion. The cabin was close to town, yet, we felt like we were secluded. Contactless check-in was easy. The cabin was one of the cleanest we've ever stayed in. The wall of windows across two sides of the main living space allowed us to see the beautiful surroundings, as well as plenty of bears...mamas & cubs Out of five days, we had bear sightings at the cabin, on all but one day. The bears came up on the deck and we were able to get plenty of pictures and video. Make sure to follow the owners suggestion to lock your cars. We did come out the first day to find paw prints on three of our four car doors. Our kids are older and understand bear safety,.so the bears were an added perk for our family.We used the gas grill three out of five evenings and the kitchen was fully stocked with everything we needed, even some things that cabin owners sometimes don't consider. There were grilling necessities, plenty of dishes, serving pieces, cookware, a Keurig, and even a crockpot available. The long table allowed us all to eat together and was a place where we played games as a family most evenings. There were plenty of towels/wash-clothes and extra blankets. The beds were very comfortable. Our family came here for some calm, quiet, together time and we were not disappointed with our choice to stay here. We really hope to come back! Thank you! ##### Melissa G. Stayed 5 nights in Aug 2025 ### 8/10 Good #### Vivian S. Jul 16, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cute place Overall it was close to town and enough space for us. We had our kids 2 friends with us so we needed 3 bedrooms. There was a note about the neighborhood bear Nellie (which my kids were excited about) but maybe a note to leave the outside porch lights on might be helpful as we left early in the morning to go to Dollywood and came back late at night to find the bear with her 2 cubs right outside the house. That was pretty scary for someone who is not used to seeing bears…we waited until she left but it’s nerve wracking to say the least to have to enter a 10 digit door code to get in (and being dark out). My suggestion if possible would be to make a 4 digit code as it was quite annoying to look up this long 10 digit door code to lock and unlock the door each time we left. Other than that we had a great time! The ice machine wasn’t working..we texted the number and they said someone would come fix it the next day but they never came. It was a short stay for us so it was fine but would’ve been nice to know so we could go buy ice the first night we got in. ##### Vivian S. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ROB E. Aug 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A gem in the hills First of all, the property is even better in person - the pictures do not do it justice. This was such a great spot from booking to checkout. It was extremely clean and had everything we needed from a standpoint of kitchen appliances/utensils to towels and sheets. The beds were very comfortable and clean. You can sleep 10 with 2 in each of the 4 beds and 2 on the couch. We had 6 and that is probably the best number - considering the eating and living area. There was the daily bear and her cub to look at as well. This place is just far enough from downtown not to hear the traffic, but close enough to be anywhere in 5 minutes. When we come back to Gatlinburg, I will not have to spend time looking for a place to stay. ##### ROB E. Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Susan D. Jun 9, 2025 Liked: Communication #### Not able to use our reservation We were unable to use our reservation as my MIL ended up in the hospital. I texted and asked if our adult children could still come and was told "Yes" they could. A few hours later, I was told they could not b/c I was the one who booked the rental but we would get a full refund. A few hours later, I got a text that said we would not get a a refund at all. We did not purchase the trip insurance - my bad and lesson learned. I asked if we could get credit to use our reservation in the off season and got no reply. I totally understand the no refund rule as it is clearly stated in the rules. But I do not understand why our 23 year old son and his girlfriend could not use the reservation. Or why would couldn't get credit to use the home in the off season? I was trying to be honest and let the owner know what was going on. In retrospect, I should have just sent my son down there and the owner would have likely been none the wiser. My bad for being transparent and honest. So sadly, I have no way of truthfully rating this property. ##### Susan D. Stayed 4 nights in Jun 2025 ### 8/10 Good #### Melinda B. Jul 1, 2025 Liked: Cleanliness, check-in, location, listing accuracy #### Bears It is in a nice area. We enjoyed the view. The kids had a blast. Seeing wildlife was thrilling and scared. Bear poop on porch made it obvious they were near. We went to dinner to come back and discover bears had tried to break in vehicle. No problem, as it comes with the area. Strongly suggest reminders be posted to double check no food left in vehicles. Ever. Our problem was trying to get in touch with property management. We wanted to tell them bears had broken the bear proof garbage cans and had trash dragged everywhere. In that several houses use those cans, I didn’t feel it was my responsibility to clean it, but to report the damage. I had to leave messages every attempt. I received a notification the day before our planned departure, wrapping up final steps. Confused they wanted us to leave early, again I tried to contact. At the same time, we were headed out to explore and the combination on the door failed. It was very uncomfortable leaving the property with the door unlocked with food inside, and no protection from bears getting inside. It appears bears have checked the door in the past. I was mortified the noise the floor makes, being an early riser. There was no silent walking to make coffee above my family sleeping. There were no floor mats for the showers and the towel count was as tight as it could be for 7 people. We were delighted with Gatlinburg, as always. ![](https://a.travel-assets.com/ugc/hotel-reviews/d20125e6-c128-4521-a90d-bb15a3d75bdf-1751406469601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eca968d6-84ad-41bd-bbea-89942d25704b-1751406471591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bce5ae30-d28b-4106-bcbc-57b90c9d877a-1751406469424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e02c7f19-7cd7-44ae-9b15-62755927b612-1751406469545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melinda B. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Vernon A. Jun 24, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### great spot ##### Vernon A. 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