Ratings based on 849 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location to our sporting eveny

Posted 21-Aug-2017
great weekend away. Staff helpful with answers to close by amenities food and activities.
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Ottawa vacation

Posted 19-Aug-2017
Great location hotel, nice staff and good size size rooms I liked it overall. Not much of dinning options though
5 out of 5
Recommended
for Everyone
by A verified traveller from millet alberta

One night

Posted 19-Aug-2017
Good hotel underground parking not the greatest
3 out of 5
by A verified traveller

Posted 11-Aug-2017
Location is good, but everything seemed too out-dated.. although we check in at 5pm, the room is still not available. And in the morning on 9am, the room-cleaner knocked the door and would like to enter and clean....
Comment from Hotel Management
11-Aug-2017 by Jean-Francois, Hotel Management
Thank you for your feedback. I glad to see that you appreciation our great location near all touristic activities. We will follow up with housekeeping regarding the room availability and the morning service. In the hopes of welcoming you again shortly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for tourists

Posted 30-Jul-2017
Right accoss the street from the main museum. Parliment, the mint, the art museum all within easy walking distance. Great staff.
Comment from Hotel Management
4-Aug-2017 by Jean-Francois, Hotel Management
Thank you for reaching to us with your feedback. We are glad that you enjoyed your stay with us and were able walk to all those very close by attraction. In the hopes of welcoming you again shortly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary Canada

Great stay!

Posted 17-Jul-2017
Pros: This hotel is nicely located to enjoy all of the surrounding sites,and attractions.The hotel staff were wonderful.
Cons: Not much to improve on...relax and enjoy.
Location: The hotel is located close to many visitor attractions. It is a short walk or a short drive to many amenities.
Great hotel,great food,and great hospitality. A pleasure to stay at this hotel.
Comment from Hotel Management
21-Jul-2017 by Jean-Francois Belanger, Hotel Management
Thank you for your feedback. We always appreciate comments from our guest and we are glad to hear that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean, Friendly and close to everything

Posted 14-Jul-2017
The hotel was spotless, the staff was extremely friendly and personable. Quick and easy access to everything.
Comment from Hotel Management
14-Jul-2017 by Jean-Francois , Hotel Management
Thank you for taking the time to share your feedback. I'll share you comment with the staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Jul-2017
Nicely located hotel just across river from Ottawa.
Comment from Hotel Management
7-Jul-2017 by Jean-Francois Belanger, Hotel Management
Thank you for your response. In the hope of welcoming you again next time you visit the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, Convenient & Comfortable

Posted 3-Jun-2017
My preferred hotel when staying in Ottawa. 15 minute walk across bridge takes you to Government offices, Parliament, Byward Market and Downtown. On quiet side of river for the rest of your day. Rooms are clean, well equipped and comfortable. The restaurant is just okay - not bad, not great - but the staff are friendly and helpful. This is not a luxury hotel, but a practical easy pleasant place to stay when in Ottawa for work. If it's important to you, it adds some walking to each day and time outside before and after work. Otherwise it's a quick cab ride across the bridge.
Comment from Hotel Management
30-Jun-2017 by Jean-Francois Belanger, Hotel Management
Thank you for your feedback. We appreciate your loyalty. In the hopes to welcome you again shortly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff , great location

Posted 17-May-2017 on Orbitz
Pros: Location and staff
Cons: Breakfast options
Location: A lot to explore downtown specially Parlamient hill
I absolutely will come back being in Otawa to this hotel , also parking is a plus