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Overview of Crowne Plaza Gatineau-Ottawa

Photo gallery

Exterior
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCanadian Museum of History19 min walk
    Popular LocationCanadian War Museum19 min walk
    Popular LocationJacques Cartier Park2 min drive
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive
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About this area

Gatineau

Located in Gatineau's Hull neighborhood, Crowne Plaza Gatineau-Ottawa is in the business district and on a river. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Museum of Nature and Canada Aviation and Space Museum are not to be missed. Enjoy the area's slopes with cross-country skiing, downhill skiing, and a ski area, and don't miss out on the snowshoeing.
Visit our Gatineau travel guide
Popular Location

What's nearby

  • Canadian Museum of History - 19 min walk
  • Canadian War Museum - 19 min walk
  • Jacques Cartier Park - 2 min drive
  • Parliament Hill - 3 min drive
  • Peace Tower - 3 min drive

Getting around

  • Bayview Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • AirportMacdonald-Cartier Intl. Airport (YOW) - 16 min drive

Restaurants

  • Les deux Bistro — 1 min walk
  • Bar des Chutes — 1 min walk
  • Soif — 4 min walk
  • Le Pub Du Bon Vivant — 5 min walk
  • Restaurant Lotus Royal Thai — 5 min walk

About this property

Crowne Plaza Gatineau-Ottawa

Eco-friendly Gatineau hotel in Hull, near Canadian Museum of History
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 225 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Gatineau-Ottawa offers 225 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CAD 21.95 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 14.95-16.95 for adults and CAD 9.95-14.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • 11 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 4:00 PM - 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 1 2020 to December 12 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14.95 and CAD 16.95 for adults, CAD 9.95 and CAD 14.95 for children (approximately)
  • Self parking fee: CAD 21.95 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:30 PM
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau-Ottawa Gatineau
Crowne Plaza Gatineau-Ottawa Hotel Gatineau

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Gatineau-Ottawa and receive a full refund?
Yes, Crowne Plaza Gatineau-Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Gatineau-Ottawa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Gatineau-Ottawa?
As of Nov 29, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Gatineau-Ottawa on Dec 13, 2020 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Gatineau-Ottawa have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:30 PM.
Is Crowne Plaza Gatineau-Ottawa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Gatineau-Ottawa?
Self parking is available for CAD 21.95 per night. Limited spots are available.
What time is check-in at Crowne Plaza Gatineau-Ottawa?
Check-in is from 4:00 PM - 4:00 PM.
What time is check-out at Crowne Plaza Gatineau-Ottawa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Crowne Plaza Gatineau-Ottawa located?
Located in Hull, this eco-friendly hotel is within 1 mi (2 km) of Canadian Museum of History and Canadian War Museum. Supreme Court of Canada and Parliament Hill are also within 2 mi (3 km).
3.9
Good
5 - Excellent
291
4 - Good
424
3 - Okay
171
2 - Poor
76
1 - Terrible
37

4.1/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020

1/5 Terrible

Travelled with family and small children, Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Stayed 2 nights in Mar 2020

1/5 Terrible

Travelled with family and small children, Business traveller
Sad face IconDisliked: Amenities, property conditions & facilities
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Stayed 1 night in Mar 2020

2/5 Poor

Sad face IconDisliked: Amenities, property conditions & facilities
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
Stayed 2 nights in Feb 2020

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