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Best Western Plus Gatineau-Ottawa Downtown

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

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Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters

Overview of Best Western Plus Gatineau-Ottawa Downtown

Best Western Plus Gatineau-Ottawa Downtown

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
131 Rue Laurier, Gatineau, QC, J8X3W3

Explore the area

  • Popular LocationJacques Cartier Park1 min walk
  • Popular LocationCanadian Museum of History6 min walk
  • Popular LocationNational Gallery of Canada17 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)22 min drive

Choose dates to view prices

About this area

Gatineau

Located in Gatineau's Hull neighborhood, Best Western Plus Gatineau-Ottawa Downtown is in the city center and on the waterfront. Canadian Museum of History and National Gallery of Canada are cultural highlights, and some of the area's notable landmarks include Maison du velo and Notre-Dame Cathedral Basilica. Museum of Nature and Canada Aviation and Space Museum are not to be missed. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Jacques Cartier Park - 1 min walk
  • Canadian Museum of History - 6 min walk
  • Maison du velo - 13 min walk
  • National Gallery of Canada - 17 min walk
  • Royal Canadian Mint - 3 min drive

Getting around

  • Bayview Station - 7 min drive
  • Ottawa Station - 13 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • Papaye Verte — 5 min walk
  • La p'tite épicerie — 5 min walk
  • Rotisserie St-Hubert - Hull — 6 min walk
  • Bistro Boreal — 6 min walk
  • Cazza Pizza — 10 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-friendly Gatineau hotel in Hull, walk to Jacques Cartier Park
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space. All 133 rooms feature comforts like Select Comfort beds and Frette Italian sheets, while conveniences include refrigerators and coffee makers. Free WiFi and MP3 docks are standard, as are LCD TVs with digital channels.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Hiking/biking trails
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference center (4155 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - February 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from October 28 2020 to September 30 2022 (dates subject to change):
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 264 out of 984 reviews
5 - Excellent 27%
Rating 4 - Good. 384 out of 984 reviews
4 - Good 39%
Rating 3 - Okay. 191 out of 984 reviews
3 - Okay 19%
Rating 2 - Poor. 87 out of 984 reviews
2 - Poor 9%
Rating 1 - Terrible. 58 out of 984 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The views were great of Ottawa.
Stayed 3 nights in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend, me and my family came for check in at 17:00, the women behind the desk had no mask, and was coighing and sneezing non stop,as i remember with Covid-19 protocol she needs the keep the environment safe from Covid. But now, is it safe. she had no respect to us, she was against of us. We felt un pleasent, she had not explained anything to us, nor about the breakfast , nor about anything around the hotel. were treated like animals, the rooms were bad, the air condition is really loud, we had our Ac in the room and the next room on our balcony anwell, the beding was usual, before i noticed stains on the beding.. parking is awfull, i drive a Huyndai Palisade. She Women behind the desk did not warn me, the parking is really narrow and i might not fit. I would not recommend, i usually do go after the hotel, and show respect. And understanding, but this time. I really did feel like i am not welcomed. This is second review. I booked 2 rooms with them
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend, me and my family came for check in at 17:00, the women behind the desk had no mask, and was coighing and sneezing non stop,as i remember with Covid-19 protocol she needs the keep the environment safe from Covid. But now, is it safe. she had no respect to us, she was against of us. We felt un pleasent, she had not explained anything to us, nor about the breakfast , nor about anything around the hotel. were treated like animals, the rooms were bad, the air condition is really loud, we had our Ac in the room and the next room on our balcony anwell, the beding was usual, before i noticed stains on the beding.. parking is awfull, i drive a Huyndai Palisade. She Women behind the desk did not warn me, the parking is really narrow and i might not fit. I would not recommend, i usually do go after the hotel, and show respect. And understanding, but this time. I really did feel like i am not welcomed.
Stayed 1 night in Jul 2021

4/5 Good

Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Everything was okay I appreciated my rest there
Stayed 3 nights in Jul 2021