Dear Isabelle, Thank you so much for the 10/10 review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

Dear Genevieve, Thank you so much for the 10/10 review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

Dear Guest, Thank you so much for the positive review! I'm delighted you enjoyed everything about our hotel - from the city-central location to the 1520 bar & restaurant and the quality of the rooms was so perfect throughout your stay. The whole team will be delighted to read your comments, and we will all certainly look forward to welcoming you back in the future. Kind regards

Dear Guest, Thank you for posting your review. We appreciate that you took the time to share your experience. I was delighted to read your very positive comments on all aspects of your stay with us. Thank you for choosing to stay with us and I hope that we will have the pleasure of looking after you again on your next visit to Galway. Kindest regards,

Thank you for taking the time to write you're lovely review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us.

Thank you kindly for your lovely review , we are so very please that you have enjoyed your stay here and we do hope to see you again soon .Kind RegardsJasmin DhillonReception Team

Dear Scott, Thank you so much for the lovely review. We are so glad that you enjoyed your stay. Kind Regards, Cara,Reception Team

Dear roman Thank you kindly for your lovely review , we are so very pleased to hear you have enjoyed your stay and hope to see you again soon .Kind RegardsJasmin Dhillon

Dear Lisa,Thank you for your very kind review , we are pleased to see you enjoyed your stay with us, and we do hope to see you again soon .Kind Regards,CaraReception Team

Dear Matthew, Thank you for your very kind review , we are pleased to see you enjoyed your stay with us, and we do hope to see you again soon .Kind Regards,CaraReception Team

Dear Linda Thank you for your very kind review , we are pleased to see you enjoyed your stay with us and we do hope to see you again soon ..Kind RegardsJasmin Dhillon

Dear Brian Thank you kindly for your lovely review , we are so very happy to hear you have enjoyed your stay here and we hope to see you again soon . During the weekends we do have some amazing DJ s playing so yes with a late bar we do advertise some noise . We would like to wish you a very Happy New Year .Kind RegardsJasmin Dhillon

Dear GuestThank you for your very kind review , we are pleased to see you enjoyed your stay with us again and we do hope to see you again soon .Wishing you a Very Merry Christmas .Kind RegardsJasmin Dhillon

Dear Carey We would like to thank you kindly for your lovely review and we are so very pleased to hear you enjoyed your stay here with us . We do hope to see you again soon .Wishing you a Very Merry Christmas kind regards Jasmin Dhillon

Dear Tom We would like to thank you kindly for your lovely review and we are so very pleased to hear you enjoyed your stay here with us . We do hope to see you again soon .Wishing you a Very Merry Christmas kind regards Jasmin Dhillon

Dear Mark Thank you kindly for your lovely review , we are so very happy you enjoyed your stay here and hope to see you again .Kind RegardsJasmin Dhillon

Dear Nancy Thank you kindly for your lovely review , we are so very pleased you enjoyed your stay here and we do hope to see you again soon .Kind RegardsJasmin Dhillon

Dear William Thank you kindly for your lovely review .We are very happy to hear you enjoyed your stay here and we hope to see you again soon .Kind RegardsJasmin Dhillon Reception Team

Dear Tami Thank you for the helpful review, it is vital to the advancement of this establishment. We will take note of your detailed comments. We apologize if it was not mentioned on check in regarding our late night venue , We do mention this on our website and also on our key cards, also in our rooms we provide a bar code to scan for all guest information .We do hope you enjoyed beautiful Galway and if you choose to visit the city again please contact us directly where we could accommodate you to a high floor.Thank you kindly for your review .

Dear Trisha Thank you kindly for your lovely feedback , it was a pleasure meeting you .We are so very happy you enjoyed your stay here.I am sorry to hear about this damp smell ? as i have not had this complaint before , thank you kindly for bringing this to my attention .We hope to see you again in the near future.Kind RegardsJasmin dhillonReception Team

Dear Jennifer thank you kindly for your lovely review , we are so happy you enjoyed your stay and we hope to see you again in the near future .kind regardsjasmin dhillonReception Team

Dear Rose Thank you kindly for taking the time to leave us a review.We are so very happy you enjoyed your stay and hope to see you in the near future .Kind RegardsJasmin DhillonReception Team

Dear Shaughnthank you kindly for your lovely review , we are so happy you enjoyed your stay here and we hope to see you again in the near future .Kind RegardsJasmin Dhillon Reception Team

Dear Sean thank you kindly for your feedback, we are very happy you enjoyed your stay .thank you kindlyjasmin dhillon

thank you kindly for your lovely feedback, we hope to see you again in the near future.very kind regards jasmin dhillon

Dear Melvin Thank you so much for the lovely feedback. It was a pleasure meeting you ,we are very happy you enjoyed your stay and your time in beautiful Galway.We hope to see you again in the near future!Kind RegardsJasmin DhillonReception Team

Dear Rosemary thank you kindly for taking the time to leave a review .We hope to see you again in the near future .Very kind regardsJasmin Dhillon

Thank you so much for the lovely feedback. It was a pleasure meeting you , we are very happy you enjoyed your stay and your time in beautiful Galway.We hope to see you again in the near future!Kind Regards,Jasmin DhillonReception Team

Dear Aaron Thank you so much for the lovely feedback. It was a pleasure meeting you , we are very happy you enjoyed your stay. I am very sorry We hope to see you again in the near future!Kind Regards,Jasmin DhillonReception Team

Dear Jessica,Thank you for your feedback. We hope you enjoyed your stay with us.While being located in a mostly pedestrianised area of the city can cause issues in some cases with parking, we are fortunate enough to be located right next to the Spanish Arch car park which is roughly a 30 second walk away from our door.Should you choose to stay with us again, feel free to contact us here at the reception and we will gladly assist you in locating best parking option for you.Kind Regards,AmyReception

Hi Geraldine,Your so kind it was lovely to meet you & Ross.I'm glad you enjoyed everything and hopefully we get to welcome you back again in the futureWarm RegardsErin

Hi Catherine,Thank you so much for your review Hopefully we get to see you again in the future Warm RegardsErin

Thanks Gerald! Hope Galway matched Dundalk :D Hope to see you again next year

Hey JanineThank you so much for your lovely feedback, it was great to meet you & Richard and hope you celebrate your birthday in style on Friday Look forward to hopefully welcoming you back next yearWarm RegardsErin

Hi Sara, Thank you very much for your feedback, I'm glad the customer service side of things and location worked out well for you. My apologies on the room being dusty - this definitely should not have been an issue, I hope this hasn't deterred you from staying with us in the future and hopefully we get to welcome you back again Warm RegardsErin

Hi Mary,Thank you so much for your lovely feedback.Hopefully we will see you again in the futureWarm RegardsErin

Hi Teal,Thank you for your feedback. I'm sorry to hear that you and your group didn't have a good time. We do advertise on our website that we are on a very busy street in The Latin Quarter so noise can be an issue but it is unfortunate it affected so much of your stay. I hope you still got to enjoy Galway city and all it has to offer. Warm RegardsErin

HI Patrick,Thank you for your lovely feedback Hopefully we will see you again in the futureWarm RegardsErin

Hi Caroline, Thank you so much for your review, I'm delighted you had a great time Hopefully see you in the future Erin

Dear Guest, Thank you for taking the time to give your feedback We do provide Dyson fans in all of our rooms and these are normally very effective. Our lift was out of order for essential maintenance we did have a porter available to carry luggage. That said I'm very sorry that you did not enjoy your stay with us and please accept our sincere apologies for any inconvenience that this may have caused to you. Warm Regards Erin

Dear Guest, Thank you so much for your rating. Hopefully we will see you again in the future Warm Regards Erin

Dear Robert, Thank you for taking the time to post your rating. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us.

Dear Julie. Thanks for the candid review - we are genuinely sorry that you did enjoy your recent visit to The Residence Hotel. We're certainly in a lively part of town and understand that that may not suit every guest that's travelling with us. We prefer to be as honest with guests as possible to ensure they're aware of the nature of our location. We did refund 50% of your stay and provided complimentary brunch on check out by way of apology. I'm sure on your next visit to Galway that you will find a hotel to better suit your needs Regards

Dear Thomas, Thank you so much for the 10/10 rating.I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warm regards

Dear Renee, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

Dear Lauren, Thank you so much for the great 10/10 rating. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

Dear James, Thank you so much for the 5* review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

Dear Donald, The Residence Hotel is located on the famous Quay Street in the centre of Galway City. Quay Street and the surrounding areas are lively spots and although we’ve done our best to keep the noise to a minimum, there’s always going to be a party atmosphere around here at night. Please accept our sincere apologies for the noise issues at night. Please reach out to us direct the time you're in Galway and we'll try our best to ensure you're in one of our quieter options!

Dear Shawn, Thank you so much for the 10/10 rating. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

Dear Simon, Thank you so much for the great 10/10 review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.