Reception

Reviews of Nox Hotel

3 out of 5
Nox Hotel
Headford Rd., Galway, Galway

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Rooms kind of dark, only one hard to find usb port, and couldn’t get the nespresso machine to work.
Stayed 1 night in Apr 2024

8/10 Good

Travers

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gloria on Apr 6, 2024
Hi,Thank you for your feedback. We appreciate it.Kind regards,Nox ReceptionTeam

10/10 Excellent

Susan

We enjoyed our two day stay very much a lovely hotel lovely staff and very helpful and friendly the food was great highly recommend the Nox hotel we will go back there 😍😍😍😁
Stayed 2 nights in Mar 2024
Response from Gloria on Apr 6, 2024
Dear Susan,Thank you for your feedback. I am delighted to hear you enjoyed your stay with us.Looking forward to meeting you again soon!Kind regards,Nox Reception Team

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gloria on Apr 6, 2024
Dear Madeline,Thank you for your feedback. We appreciate it.Kind regards,Nox Hotel Team

10/10 Excellent

jaquelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall
Stayed 2 nights in Mar 2024
Response from Gloria on Apr 6, 2024
Hi Jaquelina,Thank you for taking the time to write this nice review, we appreciate it.Kind regards,Nox Reception Team

10/10 Excellent

KATIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel! Very modern and staff was great. Will definitely keep this one in mind when traveling again!
Stayed 1 night in Mar 2024
Response from Gloria on Apr 6, 2024
Dear Katie, Many thanks for such lovely review. We look forward to welcoming you again soon!Kind regards,Reception Team

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gloria on Apr 6, 2024
Hi Sarah,Thank you for your feedback, we appreciate it.Kind regards,Nox Reception Team

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy parking and breakfast
Stayed 1 night in Mar 2024
Response from Nox Hotel on Mar 23, 2024
Hi Steve,Thank you for your feedback. We appreciate it

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful, the staff and food were amazing
Stayed 1 night in Mar 2024
Response from Nox Hotel on Mar 23, 2024
Hi Siobhan,Thank you for taking the time to leave such good feedback. We appreciate it.Kind regards,Gloria

8/10 Good

David, Chicago

Liked: Cleanliness, staff & service
Roadside motel that is showing its age Premises are average Breakfast was good Busy motel with parking relatively close to downtown
Stayed 1 night in Mar 2024
Response from Nox Hotel on Mar 23, 2024
Hi David,Thank you for your feedback. It is appreciated.Kind regards,Gloria

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff.
Stayed 2 nights in Mar 2024
Response from Gloria on Mar 10, 2024
Dear Patrick,Thank you for your feedback, we appreciate it!Kind regards,Reception Team

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food!
Stayed 1 night in Feb 2024
Response from Nox Hotel on Feb 20, 2024
Hi Darren thank you so much for taking the time to rate and review Nox Hotel. We are delighted to see that you had a wonderful stay with us and thank you for highlighting our happy staff and food at Fork Restaurant. We hope we get the chance to welcome you back again in the near future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Anica

Stayed 1 night in Jan 2024
Response from Nox Hotel on Feb 20, 2024
Hi Anica thank you so much for taking the time to rate Nox Hotel. We are delighted to see that you had a wonderful stay with us and we hope we get the chance to welcome you back again in the near future. Kind regards, Reservations @ Nox Hotel

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice lobby/restaurant areas, our room was spacious and clean… we just found it had no personality. But, it does the job for sure. There was no coffee machine in room so, upon leaving in the morning, we asked if it would be possible to have a couple of coffees to go, we were told, “yes of course”- then, we were asked to pay 13£ for them… if you don’t have a coffee machine in the rooms, at least have complimentary coffee in the lobby. It’s a small thing that goes a long way.
Stayed 1 night in Jan 2024
Response from Nox Hotel on Feb 20, 2024
Hi Justine, thank you so much for taking the time to rate and review your stay with us. We truly appreciate your detailed feedback. Each one of our rooms has a kettle with tea & coffee facilities. We're sorry to hear you may have missed the one in your room. We thank you for choosing Nox Hotel and hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

8/10 Good

Apurva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing, though it was just a one day trip. But in my opinion the hotel and the service of the hotel is absolutely brilliant. The location is also very near by the city. Highly recommend.
Stayed 1 night in Jan 2024
Response from Gloria on Jan 29, 2024
Dear Apurva,Thank you for your feedback. I am glad you had a great stay. We hope to welcome you again soon.

8/10 Good

Andreas

Stayed 2 nights in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Andreas, thank you so much for taking the time to rate your stay with us. We're delighted to see you had a great stay and hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Laura

Liked: Property conditions & facilities, room comfort
Bed very high I’m so short
Stayed 2 nights in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Laura thank you so much for taking the time to rate your stay with us. We're sorry the bed was too high for you. Here at Nox, we are all about the sleep and we hope you had a good nights' sleep none the less. We hope to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

8/10 Good

Sylwia

Stayed 1 night in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Sylwia, thank you so much for taking the time to rate your stay with us. We're delighted to see you had a great stay and hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Olasupo

Stayed 3 nights in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Olasupo, thank you so much for taking the time to rate your stay with us. We're delighted to see you had a great stay and hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Nox Hotel on Feb 20, 2024
Hi Lawrence, thank you so much for taking the time to rate your stay with us. We're delighted to see you had a great stay and hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Lawrence thank you so much for taking the time to rate your stay with us. We are delighted to see you had a great stay and hope to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

6/10 Okay

Philip

Stayed 1 night in Dec 2023
Response from Nox Hotel on Feb 20, 2024
Hi Philip thank you so much for taking the time to rate your stay with us. We hope we get the opportunity to welcome you back again in the near future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Kush

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing, the staff is very helpful. Would definitely book my stay at this place whenever I’m in Galway again
Stayed 1 night in Dec 2023
Response from Reservations on Jan 3, 2024
Hi Kush, thank you so much for taking the time to rate and review your stay with us. We're delighted to see you appreciated our happy team and we look forward to welcoming you back again in the near future. Kind regards, Reservations @ Nox Hotel

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Alok

Stayed 2 nights in Dec 2023
Response from Reservations on Dec 18, 2023
Hi Alok thank you for taking the time to rate your stay with us. We hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Mary-Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Reservations on Dec 18, 2023
Hi Mary-Kate thank you for taking the time to rate your stay with us. We hope we get the opportunity to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Paudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on Dec 15, 2023
Hi Paudie thank you so much for taking the time to rate your stay with us. We hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on Dec 15, 2023
Dear guest thank you so much for rating your stay with us. We hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and Staff.
Excellent all round, Hotel was lovely and very festive, food fantastic, the staff, all we met were so pleasant, could not do enough for us, very helpful, friendly and time to say hello. we had a lovely stay, we come for longer next time.
Stayed 1 night in Nov 2023
Response from Reservations on Dec 15, 2023
Hi Patricia thank you so much for showering us with such a lovely review. We are delighted to see you had a wonderful stay in our trendy hotel and we are looking forward to your next stay with us. Kind regards, Reservations @ Nox Hotel

6/10 Okay

Marie

Stayed 1 night in Dec 2023

6/10 Okay

Sophia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Reservations on Dec 18, 2023
Hi Sophie thank you for taking the time to rate your stay with us. We hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Marie

Stayed 1 night in Nov 2023
Response from Reservations on Dec 18, 2023
Hi Marie thank you for taking the time to rate your stay with us. We hope we get the chance to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Lauren, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable, the breakfast was yummy and staff was friendly. One employee at breakfast gave me an excellent suggestion for a cafe to get tea at later (bonus points was the cafe also had a cat and the employee didn’t even know I’m a cat lady lol)
Response from Gloria on Nov 27, 2023
Dear Lauren,Many thanks for your lovely feedback. We are delighted to hear that you enjoyed your stay.We hope to welcome again in the future.

4/10 Poor

Ellen

Stayed 1 night in Nov 2023
Response from Reservations on Dec 1, 2023
Hi thank you so much for taking the time to rate Nox Hotel. We hope we get the chance to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

JAMIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was very friendly , especially Jesus in the restaurant.
Stayed 4 nights in Nov 2023
Response from Reservations on Dec 1, 2023
Hi Jamie thank you so much for taking the time to rate and review Nox Hotel. We're delighted to see you had a wonderful stay in our trendy hotel and so glad to see Jesus left a good impression on you. We hope we get the chance to welcome you back again soon. Kind regards Reservations @ Nox Hotel

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Beautiful friendly, clean hotel
Stayed 1 night in Nov 2023
Response from Reservations on Dec 1, 2023
Hi Margaret thank you so much for taking the time to rate Nox Hotel. We're delighted to see you had a great stay with us in our trendy hotel and hope we get the chance to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Ken

Stayed 1 night in Nov 2023
Response from Reservations on Dec 15, 2023
Hi Ken, thank you so much for taking the time to rate your stay with us. We hope we get the opportunity to welcome you back again soon. Kind regards, Reservations @ Nox Hotel

8/10 Good

Billie

Stayed 1 night in Oct 2023
Response from Reservations on Dec 1, 2023
Hi Billie thank you so much for taking the time to rate Nox Hotel. We're delighted to see you had a great stay with us and hope we get the chance to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

6/10 Okay

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Stayed 1 night in Nov 2023
Response from Reservations on Nov 14, 2023
Hi Sandra, thank you for taking the time to rate your stay at Nox Hotel. We hope we get the opportunity to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on Dec 1, 2023
Hi Mary thank you so much for taking the time to rate Nox Hotel. We're delighted to see you had a great stay with us and hope we get the chance to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

6/10 Okay

Negar

Stayed 2 nights in Oct 2023
Response from Reservations on Dec 5, 2023
Hi Negar, thank you so much for taking the time to rate your stay at our trendy hotel. Kind regards, Reservations @ Nox Hotel

8/10 Good

Emma

Travelled with partner
Liked: Staff & service
The staff were very friendly and helpful. It’s nice that the bar stays open very late and it’s a good distance from the city
Stayed 2 nights in Oct 2023
Response from Reservations on Nov 14, 2023
Hi Emma, thank you so much for taking the time to rate and review Nox Hotel. we're delighted to see you had a wonderful stay in our trendy hotel and appreciated pour happy staff. We hope we get the chance to welcome you back again in the near future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations on Nov 14, 2023
Hi Matthew thank you so much for taking the time to rate Nox Hotel. We hope we get the opportunity to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reservations on Nov 14, 2023
Hi Bernadine, thank you so much for taking the time to rate Nox Hotel. We hope we get the opportunity to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so great. The welcome was great and we were told where to go for dinner and directions and things to see in the area.
Stayed 2 nights in Oct 2023
Response from Reservations on Dec 1, 2023
Hi Cami thank you so much for taking the time to rate Nox Hotel. We're delighted to see you had a great stay with us and felt our warm hospitality. We hope we get the chance to welcome you back again in the future. Kind regards, Reservations @ Nox Hotel

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were superb. Receptionists were really knowledegable and helpful about local area/night life and we were VERY specfic in our demands ("QUIET music pub, not too crowded etc" ;-) ). Room was good size and bed large and comfortable, firm mattress. Wifi signal very good (no drop out). Nice powerful hot shower although hot water from taps was too cold for a safe wet-shave and had to boil a couple of kettles. "Greenwashing" with the eco credentials though. Had the customary "use your towels sparingly" signs and the communal shampoos/soap etc but then no separate sorting of waste for recycling so obviously just a ploy to save them money rather than any real environmental concerns. Food was good quality but vegetarian choice was poor. The staff were AGIN very accommodating and happy to kept us just order sides as a main course. One issue was that we paid for our evening meal at the bar but then it was also on the bill at check-out. Quickly resolved however as we had the evidence but probably best to ensure you get a receipt when buying food/drinks. Breakfast was not great. The orange juice was vile and probably the worst I have ever tasted. Poor choice for veggies again with no "options" and no porridge. They had Barry's Tea at breakfast though - a bit of a shame they did not provide the same brand in the rooms.
Response from Reservations on Dec 1, 2023
Hi Peter thank you so much for taking the time to rate and review Nox Hotel. We are delighted to see you had a great stay with us and truly appreciate your in depth feedback. We would love to have you stay with us again and hope to see you again in the future. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

Anoop

Stayed 1 night in Oct 2023
Response from Reservations on Nov 1, 2023
Hi Anoop, thank you so much for taking the time to rate us. We are so glad to see you had a wonderful stay with us and hope we get the chance to see you again soon. Kind regards, Reservations @ Nox Hotel

10/10 Excellent

trisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel and the staff were all so lovely and friendly
Stayed 1 night in Oct 2023
Response from Gloria on Oct 22, 2023
Hi Trisha,Many thanks for your lovely review.

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff were great. A little outside downtown but that is also reflected in the price. So not really a negative.
Stayed 1 night in Oct 2023
Response from Gloria on Oct 22, 2023
Hi Grant,Many thanks for your feedback. We appreciate it.