Ratings based on 1,352 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromVan Alstyne, Tx

Nice.Close to restaurants and beach

Posted 1-Dec-2016
Pros: Close to beach with good views.
Location: Close to good restaurants and beach
Enjoyable. Will stay here again on next visit. Clean
3out of 5
by A verified traveller fromUS

Posted 30-Nov-2016
Over all the hotel was OK, just needs attention (cleanliness,indoor pool mode in all areas of pool, smell of rooms)
3out of 5
by A verified traveller fromUS

Thanksgiving Family Trip

Posted 28-Nov-2016
Cons: The Cleanness of the room needs to be improved , when we entered room the floor was still needed vacuumed and in bathroom behind door had not cleaned.
We took our elder Mother to Galveston for Thanksgiving and Family all came , we loved the closeness of the hotel to the Beach . The Staff was Great they let us use the Breakfast room as our Thanksgiving Dinner Room and we decorated it all up. Thank You to Ben the front desk gentleman he was so helpful in whatever we needed . The indoor pool was great as well .
3out of 5
by A verified traveller fromUS

Posted 27-Nov-2016
Cons: the pool.
we wanted a nice indoor pool, and that was poorly kept up and very disappointing. the breakfast was good an room was neat.
5out of 5
by A verified traveller fromCypress, TX

Nice Hotel

Posted 27-Nov-2016
The Hotel is across the street from the beach and Pleasure Pier. Plenty of restaurants and shops within walking distance. The room was great for me and my 5 kids.
3out of 5
by A verified traveller

Neighborhood was a little sketchy.

Posted 19-Nov-2016
The neighborhood was a little sketchy looking and our room had bite marks in the furniture.
4out of 5
by A verified traveller fromTX

Posted 7-Nov-2016
good service, friendly staff, nice room and we stayed here during Lone Star Rally... so one would think it would be hectic. but it wasn't. very nice... ran into a few that said they stay there every year for LSR.
3out of 5
by A verified traveller fromaustin

There are better places to stay.

Posted 30-Oct-2016
Pros: It didn't have that nasty hotel smell.
Cons: Cost for quality.
Location: Galveston and surrounding area very nice.
The best thing I could say is that it didn't smell but really could use an upgrade.
2out of 5
by A verified traveller fromUS

Expedia has failures

Posted 27-Oct-2016
Pros: Good location. Good location. Good location. Good location. Good location.
Cons: Lack of cleanliness. Lack of cleanliness. Lack of cleanliness.
Comment from Hotel Management
31-Oct-2016 by debra, Hotel Management
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely
4out of 5
by A verified traveller fromSalem, United States of America

Hotel Stay

Posted 24-Oct-2016
Pros: Hotel was nice and close to water. Next door to the boardwalk.
Cons: The breakfast wasn't much. Needed more food for people on a low carb diet.
Location: Lots to do nearby.