Place to sleep.
First I would like to say that I very rarely leave reviews. When I do it is because of an exceptional experience or one that we were less than satisfied with. There was a large stain as we walked into our room that looked like blood. Both beds had dirty sheets that obviously had not been changed from previous guests stay. Spoke to the gentleman at the desk & he apologized & offered to change us to a different room. We decided on clean sheets & change them ourselves. Breakfast on a scale of 1 to 10 would be a 3. Both toasters were broken, warm items were not tasty & empty pastry areas. The parking is VERY limited. You have to park on the street if you don't get a spot in the small lot. Keys would not work at the pool. One of the two elevators made horrible screeching sounds. After breakfast we went to our room to find none of our keys worked. Went to front desk, she rekeyed our keys. Went back to our room only to find that still none of our keys worked. Another trip to the front desk and she finally got them to work. The fire alarm went off 3 times during the night. There were no fires. The morning girl at the front desk wasn't customer oriented, she was very slow and didn't seem to know what she was doing. The gentleman the night before was the exact opposite, the hotels inside appearence is clean, location is across from the seawall & a short walk to pleasure pier.
Comment from Hotel Management
15-Feb-2017 by email@example.com, Hotel Management
Thank you for your feedback regarding your recent stay with us. We like to utilize opportunities like this to improve upon. I have passed your comments onto the Management team and we are working to ensure our guests have a better experience. I do apologize for your inconvenience that you experienced. We hope you will come back to see the difference in the future. Sincerely