Everything was very good with the hotel (staff, cleanliness, room, etc). I would definitely stay there again. The only cons I found were that the A/C was a bit noise and you could hear the guests upstairs as they walked in their room.
The hotel is located right off a main thoroughfare. It has ample parking spaces which are well-lit at night. I just had a couple of things to say on the negative side:
When I arrived at the hotel, there was no one at the desk and another guest told me he had been there for quite sometime waiting for someone to help him. After about ten minutes the man we needed appeared from the room behind the counter.
Another down side to the hotel is that there are no eating facilities right by the hotel. There is a small plaza next to it but all it has is an extra-fancy upscale restaurant. To have a bite I had to go to the mall, which is near but you have to cross a busy road -- two traffic lights. The mall is about a six minute walk from the hotel but walking in the dark with the homeless people around is not a pleasant experience.
If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.