2 outdoor pools, sun loungers

Reviews of Phakalane Golf Estate Hotel Resort

4 out of 5
Phakalane Golf Estate Hotel Resort
Plot 61238, Phakalane Golf Estate, Gaborone

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Peter

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
temporary works resulted in a less than satisfacto
The hotel foyer/reception was like a building site. Whilst I was informed beforehand that work was being undertaken, I didn’t expect it to be so major. The reception (when we found it) was a small office room in which staff were eating their meals. We were directed to chalet accommodation which quite frankly was shabby ( stained carpets and linen). Absolutely no signposts were put up to advise arriving guests as to where to check- in. I dined at a temporary restaurant that was set up in a tent ( remote from the main hotel building) but her the food was ok in spite of the surroundings.
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning venue
Stunning venue with great service as always. Upgrades to dining area proved challenging during breakfast time as there is not enough space for all inside the reception during winter. Other than this the stay was fantastic and I will certainly be back.
Stayed 1 night in Jul 2019

8/10 Good

GeorgeThomas, Perth, Australia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and relaxing accommodation with good service. Unfortunately, due to the upgrades taking place, the limited restaurant services were not good.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property sits in the middle of a golf course. The property is in need of a renovation and breakfasts could be better. rooms are spacious and clean and the staff were very friendly and attentive.
Stayed 2 nights in Jan 2019

4/10 Poor

Karen

Disliked: Property conditions & facilities
Not what is excpected of a 4 star hotel
TV in room did not work on arrival, had to get somebody to fix it. Breakfast was a disgrace for a 4 star hotel. Food were cold and dry. amount quoted by Hotels.com was BWP3,914.98 but the hotel charged us BWP5,290.00, still waiting on a reply to my email.
Stayed 2 nights in Oct 2018

8/10 Good

TODD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with great vuew
Fantastic room, terrace and view. Only negative was tee of point just by our terrace.

8/10 Good

Jeff, ottawa

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel if you have spare time
Great hotel, a little out of town, but has a golf course. Breakfast buffet could be a little more diverse, but otherwise fantastic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Room was very comfortable and location bang on the golf course amazing.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Sisa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Leisure Hotel on Golf Estate
Located on a picturesque golf estate makes this an ideal leisure hotel however overpriced for what it has to offer, not a genuine 4-star......no room service after 10pm. Hotel exterior also needs some maintenance..painting.

10/10 Excellent

brian, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel found not far away from the city centre
Fantastic experience

10/10 Excellent

Esra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Gerardus

Liked: Cleanliness
Mediokert boende!!
Tyvärr, vi upplevde stället i dåligt skik. Trots enbart 12 år på nacken, har man knappast tagit möda att utföra behövligt underhåll - gäller både själva hotellet och närliggande området. För att inte tala om golfbanans beskaffenhet! Aldrig mer!

6/10 Okay

Christian, London

Liked: Cleanliness, staff & service, room comfort
Nice enough hotel!
When we arrived we were greeted by friendly staff who took good care of us throughout our stay. The hotel is located in a fantastic tranquil location and works well for those who just want to relax or play golf, however for a 4 star it is lacking a good breakfast which was somewhat disappointing and its lack of good food in the restaurants. On the pictures shown on Hotels website it is shown a grand pool, however this does not exist and is misleading and our swim gear was not used! Even though there were faults with our stay the fantastic staff made our stay very relaxed and worthwhile as a base in Gaborone!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modernes Hotel in schöner Lage
4 Stern Einstufung ist gerechtfertigt. Unverständlich ist allerdings, warum der Vorteil der ruhigen Lage durch die relativ laute Klimaanlage (konnte nur mit Ohropax schlafen) wieder aufgehoben wird