"Very welcoming staff and would definitely return."
We had a lovely time in Madeira. The hotel has a family atmosphere and the man in charge was very hospitable and was keen to ensure there were no problems and we had everything we needed. The building in places is a bit tired however for what we paid is good value for money. Rooms are basic but additional items such kettles, irons, etc are provided free of charge upon request. We didn't feel that we needed to request a safe as the area and the hotel feels safe, Madeira has a low crime rate.
There were some language barriers however these were overcome through the use of signs and an online translator, at times using this was very amusing. After using the online translator one day, I thanked the man by typing in that he was a very nice man. He gave a big smile and I think he was very happy with the compliment. It appears to us that he is happy in his work and that he likes to make others happy.
Some of the evenings we returned to the hotel early from the town and enjoyed spending this time sat on the patio terrace, which was quiet and relaxed. The man in charge would often bring us as part of his hospitality small dishes of cooked foods and snacks. The drinks were very reasonably priced.
The hotel is set on a steep hill and therefore you need to be prepared for this but if your hiring a car during your stay this is less of a worry. The hotel has available parking nearby.
This hotel was very impressive. It is big. There are four pools (two indoor and two outdoor) and ocean access. There are more amenities that I have time to mention. One thing that I would like to say though is that the breakfast was magnificent. The buffet even included free champagne. While I refrained for most of my stay, I did indulge on my last morning at the hotel (as all I had to do that day was sit on a plane).
This is our second visit and we were pleased it had not changed much. The design of the hotel has stood the test of time. Excellent service from the staff, great food especially the breakfast and excellent views from the roof top bar over Funchal. This hotel is well located for easy access to the town and amenities. There are some lovely restaurants and bars around the hotel. It is within a shopping centre complex which is very useful although some people might find that a little strange. There's a great coffee shop near the entrance and we like the ability to use the gym next door. It's hard to fault this hotel especially if you get a good price for it. It's a quality establishment.
Hotel had almost everything needed for a quiet break, lots of lounging space inside and outside, good selection of books and games. Rooms big enough to relax in, quiet at this time of year. Entertainment most nights in large bar area.
Spacious studio with very comfortable beds.Small kitchenette but adequate as breakfast buffet is excellent.The accomadation and resort are spotlessly clean and well maintained. The staff are friendly,helpful and professional.Lovely pool area set in extensive gardens.We will definitely return.
Perfect for a relaxing break in a charming and authentic setting around 15 minutes walk from the harbour.
Arrived in advance of the New Year fireworks and resided for a week with my wife and daughter.
Staff were friendly, helpful, courteous and knowledgeable.
Building and grounds had a colonial feel and offered something different to the usual chain experience.
Rooms were spacious,clean and well appointed.
Funchal, capital of the Madeira Islands, curves along a harbor and rises up verdant mountain slopes. At the Mercado dos Lavradores market, vendors display basketry, produce, fresh fish, and profusions of flowers. The Madeira Wine Lodge, housed in a 17th-century monastery building, offers tastings and tours. A ride in a wicker toboggan down steep, narrow streets is a uniquely Funchal experience.