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Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony

Guest reviews

4.6 out of 5 Wonderful
559 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationComplexo Balnear do Lido6 min walk
Popular LocationFormosa Beach2 min drive
Popular LocationMadeira Casino3 min drive
AirportFunchal (FNC-Cristiano Ronaldo)21 min drive

Choose dates to view prices

  • Twin Room, Sea View

    Room amenities

    • 194 sq ft
    • Sea view
    • Sleeps 3
    More detailsTwin Room, Sea View
  • Standard Twin Room, Partial Sea View

    Room amenities

    • 237 sq ft
    • Partial sea view
    • Sleeps 3
    More detailsStandard Twin Room, Partial Sea View
  • Superior Room, Sea View

    Room amenities

    • 248 sq ft
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View
  • Twin Promenade Room

    Room amenities

    • Sleeps 2
    More detailsTwin Promenade Room

About this area

Funchal

Located in Funchal, Pestana Promenade Ocean Resort Hotel is on the boardwalk. Complexo Balnear do Lido and Funchal Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Madeira Botanical Garden and Santa Cruz Beach. Looking to enjoy an event or a game while in town? See what's happening at Barreiros Stadium or Madeira Stadium. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

Visit our Funchal travel guide
Map
Popular Location

What's nearby

  • Complexo Balnear do Lido - 6 min walk
  • Formosa Beach - 2 min drive
  • Madeira Casino - 3 min drive
  • CR7 Museum - 3 min drive
  • Funchal Marina - 4 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • Deep-Blue and Breezes — 1 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Eco-friendly Funchal hotel in São Martinho, walk to Complexo Balnear do Lido
2 restaurants, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 110 rooms offer free WiFi, balconies and LCD TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Pestana Promenade Ocean Resort Hotel offers 110 forms of accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 6 per day

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in between 4:00 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 April 2020 to 31 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
Property Registration Number 3982

Property is also known as

Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Can I cancel my reservation for free at Pestana Promenade Ocean Resort Hotel and receive a full refund?
Yes, Pestana Promenade Ocean Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Pestana Promenade Ocean Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pestana Promenade Ocean Resort Hotel?
As of Aug 15, 2020, prices found for a 1-night stay for 2 adults at Pestana Promenade Ocean Resort Hotel on Sep 14, 2020 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pestana Promenade Ocean Resort Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Pestana Promenade Ocean Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pestana Promenade Ocean Resort Hotel?
Self-parking is available for EUR 6 per day.
What time is check-in at Pestana Promenade Ocean Resort Hotel?
Check-in is from 4:00 PM to 11:30 PM.
What time is check-out at Pestana Promenade Ocean Resort Hotel?
Checkout is at 11:00 AM.
Where is Pestana Promenade Ocean Resort Hotel located?
Located in São Martinho, this eco-friendly hotel is within 1 mile (2 km) of Barreiros Stadium and Complexo Balnear do Lido. CR7 Museum and Funchal Marina are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Pestana Promenade Ocean Resort Hotel

4.6
Wonderful
559 reviews
5 - Excellent
352
4 - Good
175
3 - Okay
26
2 - Mediocre
5
1 - Poor
1
4.5
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Property conditions & facilities

The property is ageing and very tired have stay there before a number of years ago and still same furniture and fittments

Stayed 4 nights in Mar 2020
2.0 out of 5 Poor
  • Disliked: Cleanliness, amenities

The dining room staff were very friendly and the breakfast acceptable. Often there appeared to be a shortage of essentials that lasted for days (jams certainly). The bedroom service was poor although the staff were friendly. We bought our own soap as this never seemed to be replaced when necessary, disposal bags for sanitary product were there on arrival but not replaced. We had a late pick up on leaving and we asked if we could keep the room, we were told it was to be occupied, this makes sense, but no alternative offered. There is no left luggage room, this is a first for us, we had our luggage placed near the front door for the whole day, this gave us a day of concern. The reception staff dismissed our concerns. Pestana are going to suffer with a lack of business due to Coronavirus, we certainly won’t return to a Pestana hotel and we are snow birds who like to winter in Madeira for long periods. A poor review will be going on trip advisor, a poorly run hotel in our view and Pestana have a problem.

Stayed 21 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property! Fabulous breakfast.Great location!

Stayed 14 nights in Feb 2020
2.0 out of 5 Poor
  • Liked: Cleanliness, staff & service, amenities

Superb location. Breakfast good but never better than warm. Hotel markets lower end of tourist market. Standards have fallen since opening

Stayed 11 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Staff & service, amenities

A bit dated and the beds not too comfortable. Could use a good sprucing up.

Stayed 9 nights in Jan 2020