Pestana Promenade Ocean Resort Hotel

Star Rating
4 out of 5
Photo gallery


4.6 / 5Wonderful
541 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Madeira Casino
    3 min drive
  • Popular Location
    CR7 Museum
    3 min drive
  • Popular Location
    Santa Catarina Park
    4 min drive
  • Airport
    Funchal (FNC-Cristiano Ronaldo)
    24 min drive

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    About this area


    Pestana Promenade Ocean Resort Hotel is located on the boardwalk and in a walkable area with good airport proximity. Those looking for an activity can check out Funchal Marina, while everyone can enjoy the natural beauty of Lido and Madeira Botanical Garden. Funchal Municipal Garden and Funchal-Monte Teleferico are also worth visiting. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Madeira Casino - 3 min drive
    • Popular Location
      CR7 Museum - 3 min drive
    • Popular Location
      Santa Catarina Park - 4 min drive
    • Popular Location
      Funchal Marina - 4 min drive
    • Popular Location
      Funchal Tourist Office - 6 min drive

    Getting around

    • Funchal (FNC-Cristiano Ronaldo) - 24 min drive

    About this property

    Pestana Promenade Ocean Resort Hotel

    Eco-friendly Funchal hotel in São Martinho, walk to Lido
    Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 110 rooms offer free WiFi, balconies and LCD TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
    Pestana Promenade Ocean Resort Hotel offers 110 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels.
    Bathrooms include a combined bath/shower unit, a bidet, complimentary toiletries and a hairdryer. This Funchal hotel provides complimentary wireless Internet access.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.



    Check-in between 3 PM - 11:30 PM
    Minimum check-in age - 18


    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.


    • Pets not allowed

    Payment types at the property

    Diners ClubMastercardAmerican ExpressVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Self-parking fee: EUR 4.50 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Pestana Promenade Ocean Resort Hotel Funchal
    • Pestana Promenade Ocean Resort Hotel
    • Pestana Promenade Ocean Funchal
    • Pestana Promenade Ocean
    • Pestana Promenade Ocean Hotel Funchal
    • Pestana Promenade Ocean Resort Hotel Madeira/Funchal

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: EUR 4.50 per day

    Food and drink

    • 2 restaurants
    • 1 bar
    • Room service available

    Things to do

    • Billiards/pool table
    • Fitness centre
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Spa services

    Family friendly

    • Dry-cleaning service
    • Indoor pool
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry-cleaning service
    • Laundry facilities
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Portuguese
    • Spanish

    Business services

    • Business centre
    • Meeting rooms


    • Garden
    • Terrace


    • Body treatments
    • Facials
    • Massage/treatment rooms


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Wheelchair-accessible parking


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Linens


    • Bidet
    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels


    • TV channels
    • LCD TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony


    • Phone
    • Safe

    Nearby things to do


    • Parasailing
    • Scuba diving
    • Snorkelling
    • Waterskiing
    • Windsurfing


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Aug. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We had a great time at this hotel. The pools are wonderful with views of the ocean and close access to the promenade. The restaurants are delicious and the staff are very friendly and accommodating. My only complaint is that the pool chairs need to be updated. The rooms are a little dated as well, but very nice and clean. We enjoyed the entertainment at night- karaoke and a spanish guitar player.

      Stayed 4 nights in Jul. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jun. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 7 nights in Jun. 2019


      • Liked: Cleanliness, amenities, property conditions & facilities

      Check-in was underwhelming. It was late evening and the staff seemed uninterested. The layout is odd, and finding my room was weird: the ground floor is Level 0 and the reception hall is Level 5; unless you've been there before it's not immediately obvious that Level 5 represents street level and Level 0 is where most of the 'facilities' are located (i.e. the pool, bars, dining room …..). Having said that, my room on Level 0 had a 'balcony' which allowed direct entry to the pool area - very nice indeed. The 'Maitre D' was a bit grumpy, but in his job I'd be grumpy too !

      Stayed 7 nights in May 2019

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