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LCD TV, pay-per-view films
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4/5 Excellent
1,514 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCanal City Hakata19 min walk
Popular LocationFukuoka Mitsukoshi Department Store20 min walk
Popular LocationTenjin Underground Mall4 min drive
AirportFukuoka (FUK)14 min drive

Choose dates to view prices

  • Executive Twin Room, Smoking

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    More detailsExecutive Twin Room, Smoking
  • Moderate Single or Moderate Twin (Single Use), Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Single or Moderate Twin (Single Use), Non Smoking
  • Moderate Twin, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    More detailsModerate Twin, Non Smoking
  • Japanese Room, Non Smoking

    Room amenities

    • 850 sq ft
    • Sleeps 8
    More detailsJapanese Room, Non Smoking
  • Connecting Room, Non Smoking

    Room amenities

    • 646 sq ft
    • Sleeps 8
    More detailsConnecting Room, Non Smoking
  • Moderate Twin with Extra Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 6
    More detailsModerate Twin with Extra Bed, Non Smoking
  • Compact Double Room Non Smoking

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsCompact Double Room Non Smoking
  • Deluxe Twin Room

    Room amenities

    • 570 sq ft
    • Sleeps 4
    More detailsDeluxe Twin Room
  • Deluxe Double Room, Non Smoking

    Room amenities

    • 570 sq ft
    • Sleeps 3
    More detailsDeluxe Double Room, Non Smoking
  • Moderate Double Room, Smoking

    4.7/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 3
    More detailsModerate Double Room, Smoking
  • Run of House

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 6
    More detailsRun of House
  • Corner Suite Double Room

    Room amenities

    • 646 sq ft
    • Sleeps 3
    More detailsCorner Suite Double Room
  • Executive Double Room, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 3
    More detailsExecutive Double Room, Non Smoking
  • Executive Double Room, Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 3
    More detailsExecutive Double Room, Smoking
  • Executive Twin Room, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 4
    More detailsExecutive Twin Room, Non Smoking
  • Moderate Single or Moderate Twin (Single Use), Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Single or Moderate Twin (Single Use), Smoking
  • Moderate Double Room, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 3
    More detailsModerate Double Room, Non Smoking
  • Moderate Twin, Smoking

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    More detailsModerate Twin, Smoking
  • Executive Double Room, Non Smoking - Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Double Room, Non Smoking - Breakfast Included
  • Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

    Room amenities

    • 280 sq ft
    • Sleeps 1
    More detailsModerate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included
  • Executive Double Room, Smoking - Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Double Room, Smoking - Breakfast Included
  • Executive Twin Room Smoking - Breakfast included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Twin Room Smoking - Breakfast included
  • Executive Twin Room Non Smoking - Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Twin Room Non Smoking - Breakfast Included
  • Connecting Room Non Smoking - Breakfast Included

    Room amenities

    • 646 sq ft
    • Sleeps 4
    More detailsConnecting Room Non Smoking - Breakfast Included
  • Compact Double Room Non Smoking - Breakfast Included

    Room amenities

    • 279 sq ft
    • Sleeps 2
    More detailsCompact Double Room Non Smoking - Breakfast Included
  • Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 1
    More detailsModerate Single or Moderate Twin (Single Use) Smoking- Breakfast Included
  • Moderate Double Room Non Smoking - Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Double Room Non Smoking - Breakfast Included
  • Japanese Room Non Smoking - Breakfast Included

    Room amenities

    • 850 sq ft
    • Sleeps 4
    More detailsJapanese Room Non Smoking - Breakfast Included
  • Moderate Double Room Smoking - Breakfast Included

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Double Room Smoking - Breakfast Included
  • Moderate Twin (Breakfast) Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Twin (Breakfast) Smoking
  • Moderate Twin Triple Use (Breakfast) Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    More detailsModerate Twin Triple Use (Breakfast) Non Smoking
  • Moderate Twin (Breakfast) Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsModerate Twin (Breakfast) Non Smoking
  • Deluxe Twin Room (Breakfast Included)

    Room amenities

    • 570 sq ft
    • Sleeps 2
    More detailsDeluxe Twin Room (Breakfast Included)
  • Deluxe Double Room, Non Smoking (Breakfast Included)

    Room amenities

    • 570 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room, Non Smoking (Breakfast Included)

About this area

Fukuoka

Located in Fukuoka, Hotel New Otani Hakata is in the city centre and near the airport. Fukuoka Tower and Dazaifu Tenmangu are notable landmarks, and the area's natural beauty can be seen at Ohori Park and Momochi Beach. Check out an event or a game at Marine Messe Fukuoka, and consider making time for Fukuoka Marine World, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Visit our Fukuoka travel guide
Map
Popular Location

What's nearby

  • Canal City Hakata - 19 min walk
  • Fukuoka Mitsukoshi Department Store - 20 min walk
  • Tenjin Underground Mall - 4 min drive
  • Kushida Shrine - 6 min drive
  • Fukuoka Anpanman Children's Museum - 6 min drive

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka (FUK) - 14 min drive

Restaurants

  • Sembazuru — 1 min walk
  • Green house — 1 min walk
  • Goya Ramen Tenjin - 9 min walk
  • Freshness Burger - 9 min walk
  • 天神 Wappa定食堂 - 9 min walk

About this property

Hotel New Otani Hakata

4-star Fukuoka hotel in Chuo-ku, near Canal City Hakata
5 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 392 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and electric kettles. Other amenities available to guests include room service (during limited hours), in-room massages and hairdryers.
Hotel New Otani Hakata offers 392 forms of accommodation with a safe and complimentary bathrobes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1500 per day
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2900 for adults and JPY 1900 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
As of April 1, 2020, guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property, effective from 1 April 2020. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 500 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2900 for adults and JPY 1900 for children (approximately)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Hakata and receive a full refund?
Yes, Hotel New Otani Hakata offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Hakata cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel New Otani Hakata?
As of Aug 8, 2020, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on Aug 17, 2020 start from CA $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel New Otani Hakata pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel New Otani Hakata?
Self-parking is available for JPY 1500 per day.
What time is check-in at Hotel New Otani Hakata?
Check-in is from 2 PM to 2 AM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Chuo-ku, this hotel is within 1 mile (2 km) of Yanagibashi Rengo Market, Canal City Hakata and Fukuoka Anpanman Children's Museum. Tenjin Underground Mall and Port of Hakata are also within 1 mile (2 km). Watanabe-dori Station is only a 2-minute walk and Yakuin Station is 6 minutes.

Guest reviews

Overall score and ratings for Hotel New Otani Hakata

4.4
Excellent
5 - Excellent
800
4 - Good
566
3 - Okay
114
2 - Mediocre
26
1 - Poor
8
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and the staff is friendly

Stayed 5 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at the New Otani Hakata

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff service very good,the location of the hotel very good

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole a pleasant stay

Nice hotel, good and pretty big rooms by japanese standards, but a little dated in terms of decoration and furnishings. Also a little far from the main tenjin shopping district, requiring one stop on the metro. But value for money. And the service is good during check in and check out. Wanted to try the crab buffet at green house but it was fully booked. Requested for rooms with double beds but the rooms were full as well.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the location. Walking distance of super market, restaurants and places of tourist interest.

Stayed 3 nights in Feb 2020