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Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCanal City Hakata5 min walk
    Popular LocationZenshoji Temple6 min walk
    Popular LocationSumiyoshi Shrine7 min walk
    AirportFukuoka (FUK)14 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    4.8/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 4
    More detailsRoom, 2 Single Beds
  • Grand, Executive Room, 2 Single Beds

    Room amenities

    • Sleeps 5
    More detailsGrand, Executive Room, 2 Single Beds
  • Club Room, 2 Double Beds (Deluxe)

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsClub Room, 2 Double Beds (Deluxe)
  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club Access)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed (Club Access)
  • Grand, Suite, 1 King Bed

    Room amenities

    • Sleeps 4
    More detailsGrand, Suite, 1 King Bed
  • Club Room, 1 Queen Bed

    3.8/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsClub Room, 1 Queen Bed
  • Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    More detailsRoom, 1 Queen Bed
  • Deluxe Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 5
    More detailsDeluxe Room, 2 Single Beds
  • Club Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsClub Room, 2 Single Beds
  • Club Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Club Room, 2 Single Beds (Deluxe)

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 5
    More detailsClub Room, 2 Single Beds (Deluxe)

About this area

Fukuoka

Located on a river, Grand Hyatt Fukuoka is in Hakata-ku neighbourhood and is connected to a shopping centre. Port of Hakata and Fukuoka Ferry Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ohori Park and Momochi Beach. Consider Marine Messe Fukuoka for a night out, and don't miss Fukuoka Anpanman Children's Museum if you're travelling with kids.
Visit our Fukuoka travel guide
View in a map
Popular Location

What's nearby

  • Canal City Hakata - 5 min walk
  • Zenshoji Temple - 6 min walk
  • Sumiyoshi Shrine - 7 min walk
  • Fukuoka Anpanman Children's Museum - 12 min walk
  • Tenjin Underground Mall - 20 min walk

Getting around

  • Gion Station - 9 min walk
  • Nishitetsu-Fukuoka Station - 13 min walk
  • AirportFukuoka (FUK) - 14 min drive

Restaurants

  • THE MARKET F — 1 min walk
  • Cafe the launch - 4 min walk
  • Ichiran - 6 min walk
  • Dosanko - 6 min walk
  • Soba restaurant - 6 min walk

About this property

Grand Hyatt Fukuoka

Luxury hotel connected to a shopping centre in Fukuoka with restaurant
Along with a restaurant, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, massage/treatment rooms and conference space are on-site. All 372 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, minibars and room service (during limited hours).
Grand Hyatt Fukuoka offers 372 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1980 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: JPY 3872 for adults and JPY 1936 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Computer station
  • Meeting rooms
  • Conference space (11453 square feet)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from January 05 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 14 July 2020 to 14 July 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property, effective from 1 April 2020. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 500 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: JPY 3872 for adults and JPY 1936 for children (approximately)
  • Self-parking fee: JPY 1980 per night
  • Facilities fee: JPY 2000 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Fukuoka and receive a full refund?
Yes, Grand Hyatt Fukuoka offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Fukuoka cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Fukuoka have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Fukuoka pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Fukuoka?
Self-parking is available for JPY 1980 per night.
What time is check-in at Grand Hyatt Fukuoka?
Check-in is from 3 PM to noon. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Fukuoka?
Checkout is at noon.
Where is Grand Hyatt Fukuoka located?
This family-friendly Fukuoka hotel is located on the riverfront, within a 5-minute walk of Kawabatadori Shopping Street and Canal City Hakata. Fukuoka Anpanman Children's Museum and Port of Hakata are also within 1 mile (2 km). Gion Station is 9 minutes by foot and Nakasu-Kawabata Station is 11 minutes.
4.4
Excellent
970 reviews
5 - Excellent
561
4 - Good
274
3 - Okay
82
2 - Poor
35
1 - Terrible
18

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
Everything about this hotel is excellent except one major thing. The room temp. Although the hotel states that each room can control its own temp and each room has its own thermostat it’s indeed a hoax. We stayed for 4 nights each morning we would tell them the room was like a sauna and uncomfortable and that we had not been able to sleep. Each morning they apologized and said they would fix. On the third morning I lost it with the desk. The manager came to our room. He made a call and said he had called maintenance to turn on AC. He stated that they indeed controlled the room temp and that they turned the hotel AC off at night. His solution was to supply us with an electric fan. I still cannot believe a 5 star hotel part of the Hyatt group operates like this. Even when we checked out they still had the audacity to apologize for the room Temp. One word describes this Unbelievable.
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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