Interior entrance

Reviews of Hotel City am Bahnhof

3 out of 5
Hotel City am Bahnhof
Bubenbergplatz 7, Bern, BE

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 563 reviews" "
Rating 8 - Good. 263 out of 563 reviews" "
Rating 6 - Okay. 142 out of 563 reviews" "
Rating 4 - Poor. 32 out of 563 reviews" "
Rating 2 - Terrible. 14 out of 563 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Merlin

Stayed 1 night in Aug 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

qiao

Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Stayed 1 night in Jun 2023

10/10 Excellent

SALLY

Stayed 1 night in May 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Stayed 2 nights in May 2023

10/10 Excellent

Brian

Stayed 1 night in May 2023

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ern Kiang, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is near the main train station. Basic amenities for the price.
Stayed 4 nights in Apr 2023

10/10 Excellent

LING FUNG JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Melvin

Stayed 2 nights in Aug 2022

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room looked out on the bus and train terminals. Noises at all hours, not AC. HORRIBLE night
Stayed 1 night in Aug 2022

10/10 Excellent

tomoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so close to the train station. It only takes 2,3 minutes by walking. The room is kind of small but its reasonable.
Stayed 1 night in Jul 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers
Really helpful receptionist. Lovely continental breakfast from 6:30. Perfect for my business trip.
Stayed 5 nights in Jul 2022

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very nice and professional. They offered free public transportation pass for 3 days. It is on a great location. With tons of shopping and food. They also have nice park on the river with three bears in an enclosure.
Stayed 1 night in Jul 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. We highly recommend it. The location is perfect—across the street from the train station, and near the national government buildings and the historic part of the city. The staff couldn’t have been nicer or more helpful. The windows could be easily opened for fresh air or closed for completely blocking any occasional noise outside.
Stayed 2 nights in May 2022

8/10 Good

Thomas

Stayed 6 nights in May 2022

10/10 Excellent

Dean

Stayed 2 nights in May 2022

10/10 Excellent

Alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
if you want to visit Bern, this hotel is a perfect place to start your journey. It's located right in the center of Bern. Don't expect luxury furniture, but a clean hotel !
Stayed 2 nights in Dec 2021

10/10 Excellent

Keaton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Right in the middle of the city right by the train station.
Stayed 2 nights in Dec 2021

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Great Location but a bit noisy
Nice spacious place and centrally located. There was a lot of noise from above, it sounded like people working out maybe… but other than that, it’s a great value place to stay in Bern.
Stayed 2 nights in Dec 2021

10/10 Excellent

ugrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Easy access to train station and friendly staff
Stayed 1 night in Oct 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location.
Hotel was a good location, right across the street from the train station and right on the main street of old town. Was just a little noisy especially the night there was a protest at the train station. Having said that, if I go to Bern again, I would stay there again.
Stayed 3 nights in Oct 2021

6/10 Okay

M.

Disliked: Property conditions & facilities
Wouldn't go back.
The hotel is just in front of the train station, which is good. However, nothing else was good about it. It is more like a cheap hostel with hotel prices. Very old building (but not the charming type), old furniture and carpets... I wouldnt stay there again, its probably best to pay an extra 20 or 30 chf per night and stay at another hotel.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Convenient hotel in Bern
The hotel is right across the street from the main station and close to the shopping area and sights in Bern. The rooms facing the station were noisy at night due to traffic and late night revellers.
Stayed 3 nights in Jul 2020

10/10 Excellent

Landroverman, Olten

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right in front of the main train station, in the middle of lots of restaurants, shops, etc.
Stayed 1 night in Jul 2020

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Across street from station, and the main team station
Stayed 2 nights in Dec 2019

8/10 Good

Lelfatri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I picked this location due to the close proximity to the train station. That part was great. It never occured to me to ask if the rooms had air conditioning. This one did not. The only way to cool the room down was to open the window. The street noise was so loud that we couldn't sleep, and the noise continued well past midnight. We also like ice in any soft drinks we have and the hotel had none. I asked the front desk if he could check the restaurant and was given a bit of an attitude. The rooms were clean and comfortable, but I won't stay there again.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

PrecisionBass, Long Island

Disliked: Property conditions & facilities
No A/C at all! No fans at all! This is an 'el-cheapo' that caused me to leave and go somewhere else as soon as I found out that the room temperature was in excess of 100-degrees. The place also looked run-down, more like a 2-star hotel.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel sits on a busy street across from the train station. Because the property does not have air conditioning, we had to make a choice: try to sleep with a lot of noise (which didn’t ever stop-even late in the night) or try to sleep in a hot room. I honestly would not recommend this hotel because of that issue. The hotel was also extremely outdated. It’s time for the owners to put a little bit of money into the place (start with new mattresses and faucets for the sinks).
Stayed 1 night in Jun 2019

8/10 Good

KL, Zurich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pro:close to Bern train and bus station. con:a bit noisy during the night.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the train. Nice breakfast, staff and room
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Evangeline

Liked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Ricardo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business trip
Conveniente place but expensive like anything in Bern
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was pretty basic. The rooms were clean but the carpet had several stain marks. Not all of the lights were functioning so it was a bit dark. There is no parking so we had to park a few blocks away. The location is right next to a major train station and in the heart of the city with all major sites within walking distance. The staff was amazing. They were very friendly and professional. They seemed to speak multiple languages (including English which was very helpful to us). When they found out it was our first time visiting the city, they gave us tips and a suggestions on where to go, which made our trip go extra smooth and easy.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at a good price. Staff very helpful. The hotel is close to the train station and very clean. We would stay there again
Stayed 2 nights in Apr 2019

6/10 Okay

Christof

Disliked: Property conditions & facilities, room comfort
Cheap but it also feels cheap
It's ok if you stay a night or two in a very central location but it is not as comfortable and cosy as one might wish. Also it smelled strongly of something like bleach or another cleaning fluid.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very convenient to train station and easy walking distance to old part of Bern Helpful staff at reception Good breakfast
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店鄰近火車站
酒店鄰近Bern火車站和電車站,去觀光景點又可以乘搭電車,交通非常方便。
Stayed 1 night in Feb 2019