Reception

Reviews of Skyline Motel & Campus Inn

2.5 out of 5
Skyline Motel & Campus Inn
502 Forest Hill Road, Fredericton, NB

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 154 reviews" "
Rating 8 - Good. 61 out of 154 reviews" "
Rating 6 - Okay. 43 out of 154 reviews" "
Rating 4 - Poor. 16 out of 154 reviews" "
Rating 2 - Terrible. 10 out of 154 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
It was fair value for the cost
Stayed 6 nights in Aug 2023

6/10 Okay

Richard

Liked: Staff & service
Very small and did not look very clean. Noisy lots of young folks
Stayed 1 night in Aug 2023
Response from A on Aug 24, 2023
Hi Richard, Thank you for your review! We shall look into the matterBest Regards

6/10 Okay

Jobin

Stayed 2 nights in Aug 2023

4/10 Poor

Charles

Travelled with family
Disliked: Amenities
This place is kind of a dive, no upkeep on the property.
Stayed 1 night in Aug 2023
Response from A on Aug 14, 2023
Thank you for your feedback.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Aug 2023
Response from Diana on Aug 10, 2023
Thank you so much for staying with us at the Skyline Motel. Thank you for your kind review. Please stay with us again!warmlyManagementSkyline Motel

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from A on Aug 2, 2023
Thank you for your review!

8/10 Good

james

Stayed 1 night in Jul 2023
Response from A on Aug 13, 2023
Thank you for your review

8/10 Good

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and huge.. but there was a lm emergency number provided but nobody even picked up my call when I called.. I am just wondering how would someone manage if there was a real emergency like you are stuck outside the room or lossy keys at night..
Stayed 1 night in Jul 2023
Response from A on Jul 19, 2023
Hi, Thank you so much for your review! I am extremely sorry to know that you could not reach the number. However, the room number of the proctor/ Night Security is also mentioned alongside the number so that you can directly knock on the door and get help during an emergency in case you can't reach the emergency number. Sorry for the inconvenience.

8/10 Good

Chung Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Jul 2023
Response from Arpita on Jul 8, 2023
Thank you so much for your review ! Hope to see you again.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seasonal hotel, clean , easy to get to everything in Fredericton. Very economical and lovely rooms for the price. Would stay again.
Stayed 1 night in Jul 2023
Response from Arpita on Jul 7, 2023
Thank you so much for the wonderful review! Hope to see you again!

8/10 Good

Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2022

8/10 Good

Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2022

4/10 Poor

zenon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not much not to clean and no coffee no telephone and air condition was poor
Stayed 1 night in Aug 2022
Response from Diana on Sep 12, 2022
SORRYH YOU WERE DISAPPOINTED STAYING WITH US! WE DO NOT HVE PHONES IN OUR BUUILDINHG BECAUSE THE CITY OF FRCOFFEE WAS IN OUR UPSTAIRSESDERUCTON AUTHORIZED THEY WRE NOT NEEDED AND QUESTS USUASLLY 99% OF THE TIME HAVE A CELL PHONE AND USE IT. SO SORRY NEVER HEAERD OF AFIAR CONDITIONING PROBLEM WITH YOUR ROOM OR WE COULD HAVEA DEFINITELY MOVED YOU. THIRDLY WE HAVE A COMMON KITCHEFN AREA IN THE UPSTAIRS LEVEL WIH COFFEEE, ICE ETC. HOPRE YOU PLAN TO STAY WITH US AGAIN!WARMLY,FRONT DESK STAFFSKYLINE MOTEL,

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and comfortable. Very Friendly staff. Will stop again....certainly added to my list of affordable places :)
Stayed 1 night in Aug 2022
Response from Arpita on Aug 28, 2022
Thank you so much for the wonderful review! We are happy to know that you liked your stay here. Hope to see you again at Skyline.

6/10 Okay

Ernest, Etobicoke

Travelled with partner
Liked: Cleanliness
This is an ok older motel used as student residence during the school year. It was not noisy when I was there. Ample parking, a pizza store and a Japanese fast food store next door. No smell of cooking in my room (#38). There is a community kitchen and a laundry room which I did not use. All these would provide basic convenience for summer travelers.
Stayed 2 nights in Aug 2022
Response from A on Aug 23, 2022
Thank you so much for the detailed review. Hope to see you again at Skyline!

8/10 Good

Dr C L

Stayed 1 night in Aug 2022
Response from A on Aug 20, 2022
Thank you for your review!

6/10 Okay

Stephen

Liked: Staff & service
Overall I got what I expected and paid for. This is a 3 star property.
Stayed 1 night in Aug 2022
Response from A on Aug 17, 2022
Thank you so much for your review, Stephen! Hope to see you again Skyline.

8/10 Good

Daruosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally it was ok!
Stayed 1 night in Aug 2022
Response from A on Aug 13, 2022
Thank you for the wonderful review, Daruosh! Hope to see you again at Skyline!

8/10 Good

Ricardo, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in Jul 2022
Response from Arpita on Jul 29, 2022
Thank you for your review, Ricardo!

6/10 Okay

Michael

Disliked: Property conditions & facilities
The room was OK for the money but has details that need to be looked after. Exhaust fan needs to run independently of light so fresh air can be drawn into room at night, shower needs curved rod, clean deposit on shower head, sheets had spots, bed creaky with little movement. Hire a professional to caulk the shower.
Stayed 1 night in Jul 2022
Response from Arpita on Jul 26, 2022
Hi Michael, I am so sorry you had a bad experience at our motel. However, we haven't had such complains before. So, we shall definitely look into it, talk to other guests and try to get the problems fixed. Thanks for letting us know!

6/10 Okay

Pat

Stayed 1 night in Jul 2022
Response from Diana on Jul 24, 2022
Hello Pat, Thank you for your review!

8/10 Good

Aime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very friendly. Beautiful view.
Stayed 1 night in Jul 2022
Response from S on Jul 23, 2022
Thank you for your review, Aime!

6/10 Okay

Marie-Claude

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
There were carpet in the room that smell humidity. The blankets were spotted. The thing that was great was the price.
Stayed 1 night in Aug 2021
Response from Diana on Sep 7, 2021
Hello Marie Claud, thank you so much for your review. Sorry, sometimes it can be so humid in Fredericton! we are in the process of replacing carpets with our renos. We usually have a dehumidifier in the downstairs level. Very sorry! Please come again!! Diana Proprietor

6/10 Okay

QIUSHI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good and kind service except for poor internet connection
Stayed 9 nights in Aug 2021
Response from Diana on Aug 21, 2021
Hello Qiushi, so sorry you had a bad experience with our WiFI connection. I have never heard a complaint before over that issue. Very sorry. I will ask other guests if there is a problem and fix the problem. Thank you for your information. Thank you for staying with us! warmly Diana Front Desk Skyline Motel warmly

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021
Response from Diana on Aug 15, 2021
Hello Mustafa, great to hear from you. Thank you for all of your business our way. It was very nice to have met you! Wishing you the best during the upcoming academic year! Diana

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly and accommodating upon our arrival. The room was simple, clean, and comfortable. Nothing fancy, but pretty much what you would expect from an inexpensive motel.
Stayed 1 night in Aug 2021
Response from Diana on Aug 9, 2021
Hello Anonymous, thank you for your very pleasant review .We try very hard here at the Skyline Motel. We are very thankful to have wonderful honest guests who stay here. We have many renovation plans for this business in the near future. warmly Diana Proprietor Skyline Motel warmly Diana Front Desk Skyline Motel

6/10 Okay

Verified traveller

Liked: Staff & service
Good price, but you get what you pay for. Excellent TV with lots of channels. The room was clean, but it could have used an extra cleaning with some painting. Great friendly staff!
Stayed 2 nights in Jul 2021
Response from Diana on Aug 7, 2021
Hello Anonymous, thank you for your review! Really appreciate you staying with us at the Skyline. We are trying to make changes everyday! Yes, there are a couple of rooms that need a few touch ups I agree. We are working hard to get things totally complete. warmly Diana Front Desk Skyline Motel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and her staff were especially helpful from the moment I arrived. I like the location because it is on a bus route. The room was clean and the bed was firm and comfortable. I'll definitely book here on my return next trip.
Stayed 4 nights in Jul 2021
Response from Diana on Aug 4, 2021
Hello Anonymous, thank you for the great review! We at the Skyline take reviews very seriously. We truly would love to see you come stay with us again! Have a wonderful day! Diana Front Desk Skyline Motel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner and the staff were very friendly. Room was clean and comfortable.
Stayed 1 night in Jul 2021
Response from Diana on Aug 2, 2021
Thank you anonymous for a lovely rating for us. We are so pleased to see tourism pick up this summer. We are happy to hear from people on how they feel about our property. Thank you for your business and please come visit us again. Diana Thompson Proprietor

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skyline motel was very clean with very helpful staff. New rooms with a cool tv definitely will be staying there again.The host there was very friendly and helpful 5 stars!!
Stayed 1 night in Jul 2021
Response from Di on Jul 18, 2021
Thank you very much anonymous! We are so happy that you enjoyed your stay with us! Diana Proprietor

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly hotel.
We really enjoyed the stay. Clean spacious room. The front desk was not manned full time on Saturday, but a call and the receptionist was there in Iess than 5 mins. Since we knew this ahead of time we called on our way and the receptionist was there waiting for us. Friendly easy check-in. Convenient location, close to everything.
Stayed 1 night in Jul 2020
Response from Manager on Jul 22, 2020
Good day Kevin, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We are very happy to hear that you had a wonderful stay at Skyline Motel!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Spartan in features but very clean recently refurbished room. Quite quiet as not downtown but only a few minutes away. City hall gives free parking pass to visitors so no problems & a good deal.
Stayed 2 nights in Aug 2019
Response from Nellie, Front Desk Manager on Sep 13, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Skyline Motel, best decision ever.
We had a good stay at the Skyline Motel. The room was comfortable and very clean. The Motel was close to everything we chose to see. There is also a Chinese restaurant and convenience store, which houses a pizza take out. Perfect for lighter meals. I recommend this motel.
Stayed 3 nights in Aug 2019
Response from Nellie, Front Desk Manager on Sep 13, 2019
Good day Kathy, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We are very happy to hear that you had a wonderful stay at Skyline Motel!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 25, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

6/10 Okay

Chris

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. Clean but dated! Friendly staff. Room doesn’t look like in the photos .
Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 19, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We pride ourselves on being a budget friendly stop over for guests exploring the area or guests travelling through. We operate in an old building, but try our best every year to budget for small renovations. We recently took new promotional photos for some of our rooms, which are similar but not all uniform which is why your room may not be EXACTLY like the photos. We apologize for any inconveniences and hope you had a wonderful stay at Skyline Motel!

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
It had a homey feeling about it. I liked the fact that some people make this their actual home. Room was large and comfortable, but smelled musty.
Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 15, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We are currently going under renovations for the exterior and interior of the building. This will allow us to update our building as it is very old, and some of our key focus areas is improving the air quality of our facility. We hope you had a wonderful stay at Skyline Motel!

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 14, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The service was excellent! The rooms, however, are in need of renovation, as you can tell the rooms are old and deteriorating, which gives the place an air of uncleanliness.
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Aug 13, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. Each year, we renovate our rooms by purchasing new furniture and updating our fixtures for example. This year, we decided to update our exterior to give the old building a face lift and bring new clients to the Motel. We do our best each year to update our rooms, but the building itself sometimes requires expensive maintenance, such as this year. We hope you had a wonderful stay at Skyline Motel, and that you visit us in the future after our modern exterior is finished!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Motel section looked a bit run-down but the room itself was clean and the A/C worked well.
Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 13, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We do our best to renovate the rooms each year as the building is old and requires constant maintenance. We are currently renovating our exterior and hope to bring a modern look to the street we operate on! We hope you had a wonderful stay at Skyline Motel!

4/10 Poor

brian

Disliked: Cleanliness, property conditions & facilities
Not great, but the price is right.
The place was not great, but ok for an overnight stop on the road. The microwave in the room was filthy and had to be cleaned before use. The toilet rim was dirty, a bulb was out in one of the lamps, and one of the bed spreads was stained. The one good thing was you could get something to eat at the pizza spot on the same location.
Stayed 1 night in Aug 2019
Response from Nellie, Front Desk Manager on Aug 9, 2019
Good day Brian, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. Our goal is to provide a comfortable stop-over for tourists passing through, or those visiting the capital of New Brunswick. We pride ourselves on always doing our best to make the guests' experience most comfortable, and will do our best to take action from the comments you left us. We hope you had a wonderful stay at Skyline Motel!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
There was supposed to be security on the property to let people in upon late arrival, but they were no way to be found. The property owner was pleasant, but the staff at the check was very cold. The room was not clean
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 29, 2019
Good day, we greatly appreciate the time you took to write us a review. By letting us know how your stay went, we are able to assess how to improve the services we provide our guests. We assure you that our security guard is only at the motel until 1am as stated in our hours of operation. Since you did not arrive until 2:20am, the owner was forced to come to the motel and let you in. If you had called prior to midnight, the staff at the motel could have made arrangements for you prior to your arrival. Thank you, we hope you enjoyed your stay at Skyline Motel!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Nellie, Front Desk Manager on Jul 23, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 20, 2019
Good day Dustin, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 19, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 11, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really nice and is nice that there is a convient store and two restaurant attached to it and also a kitchen to cook
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 10, 2019
Sam, thank you for taking the time to write us a review. Guest feedback is extremely important to us, and we are happy to hear that you enjoyed your stay at Skyline Motel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Nellie, Front Desk Manager on Jul 10, 2019
Good day, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

8/10 Good

Sam, Halifax

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Its old, it could use some updates, but its great for the price or for a low key weekend.
Stayed 2 nights in Jun 2019
Response from Nellie, Front Desk Manager on Jul 8, 2019
Good day Sam, thank you for taking the time to write us a review! Guest feedback is extremely important to us as it allows us to provide a better experience to our guests. We hope you had a wonderful stay at Skyline Motel!

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Need to do more cleaning. Organize their products
Stayed 1 night in Jun 2019
Response from Nellie, Front Desk Manager on Jul 10, 2019
Good day, we greatly appreciate the time you took to write us a review. By letting us know how your stay went, we are able to assess how to improve the services we provide our guests. We assure you that we will start to remedy the situation immediately by relaying this information to housekeeping in order to better accommodate our future guests. Again, guest feedback is extremely important to us, so thank you for letting us know. Thank you for choosing Skyline Motel!