Fraser Vacation Packages

Well, we had a little issue on our first day at the next morning. The staff management were awesome. We appreciate everything they did and do and we will be back for another step. Thank you guys.

The staff was friendly and the location is great for seeing concerts at the Sphere.

The overall property was okay. The bathroom could have been cleaner. The floor looked like it had not been washed after the last guests. The last night we were there around 1:00 AM there was someone doing drilling or construction work on our side of the building. It woke us and several people up. When we called down to the desk they said they would send someone up. They never came up. The noise continued another hour and a half. I will not stay there again.

Escalators to the self parking area regularly stop working. The optional elevator for use doesn’t work either. The pool which they advertise as the highlight of their facility isn’t operational. It’s full of water, everything looks great but it’s not open. The highly touted “advanced air filtration system “ to remove cigarette, cigar and pot smoke is next to useless. Everything smells like tobacco smoke. You can’t get to the registration desk, or to your rooms, or any other access without passing through the casino floor. The escalator to the restaurants off Flamingo don’t work either. They routinely put barricades blocking them off. If you can’t use the elevator, or the escalator then they are in violation of the ADA laws. I’m disabled and had to use the stairs up 35 steep steps three times. I reported it to the front desk and nobody cared. There are no drinking fountains in the entire building so they expect you to pay outrageous prices for a bottle of water. I purchased a bacon/cheeseburger and a strawberry milkshake for $43.99. It’s owned by Caesars, which owns Horseshoe, Flamingo and the Cromwell. However, only the Horseshoe is smoky. I went into the Flamingo and the Cromwell and you could feel a vacuum in the ceiling sucking out the smoke. I walked past someone smoking and as soon as he exhaled it was sucked up into the ceiling. Not over at the Horseshoe. It was working marginally at best. Then there is the $20 per day for parking, and another $20 room Fee.