Minibar, in-room safe, desk, laptop workspace

Reviews of Townhouse Hotel

Townhouse Hotel
Münchener Strasse 42, Frankfurt, HE

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1008 reviews" "
Rating 8 - Good. 393 out of 1008 reviews" "
Rating 6 - Okay. 74 out of 1008 reviews" "
Rating 4 - Poor. 17 out of 1008 reviews" "
Rating 2 - Terrible. 12 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hernan Patricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Main train station. The area is very multicultural. It's safe even it doesn't look like being so. Nice room, good beds. Gorgeous breakfast. Staff was really kind.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brendon

Stayed 1 night in Mar 2024

10/10 Excellent

Sungmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally kind and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Ying

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very conveniently located, 4 minutes walk from the train station, and close to the museum stretch along the river. The staff at the front desk is very courteous and helpful, and the room and the common areas in the hotel are sparklingly clean. I was really happy to find many affordable restaurants on the street, offering diverse food from South Asian to middle eastern cuisines. A really nice continental breakfast is included. I will book again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very decent room, only a short walk from/to the Hauptbahnhof.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dilip, SAANICHTON

Liked: Cleanliness, staff & service, property conditions & facilities
A haven in an area that is otherwise shady, around Frankfurt‘s dirty Main trainstation
Stayed 1 night in Jan 2024

8/10 Good

Ichin

ok
Stayed 1 night in Jan 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the hotel we liked everything except the translucent partition of the bathroom and the lack of a suitcase stand. Sorroundings made somewhat messy and unsafe impression.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maximo, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff & good food
Stayed 1 night in Oct 2023

10/10 Excellent

zhenhua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super hotel and great staff, breakfast was very good. Unfortunately the hotel was not in a good area
Stayed 3 nights in Dec 2023

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skier
The hotel itself is wonderful. Yet getting to it from the bahnhof is VERY sketchy. Alot of garbage, loud noises, rough looking crowds. Just stay away from the shop fronts. Muslim men very disrespectful of women.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

Kathy Lyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Nothing was too much trou. Breakfast was plentiful and staff very attentive.check in and check out quick and easy. Rooms were compact but functional and warm and spotlessly clean.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Townhouse Hotel is an absolute gem. It is close to Frankfurt Hbf and an easy walk to Frankfurt's main tourist attractions. The area around to hotel is quite cosmopolitan with various good dining options and convenience stores. We found the hotel quiet and comfortable. The staff were professional, friendly and very accommodating. The free breakfast was also wonderful.
Stayed 2 nights in Dec 2023

2/10 Terrible

Emilee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Soner

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel is on the street where Turks are concentrated. The best part is the affordable price and breakfast. The room is small.
Stayed 1 night in Nov 2023

8/10 Good

Matt

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice for the money
Hotel was clean, relatively cheap and well located for the main station and transport links. The local area has a couple of good bars but is a bit scruffy, which is not the hotels fault but you should know before booking.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - I will be back.
Clean, modern, tidy and great staff service. Smallish well run hotel. Will us again when next in Frankfurt for sure. Hotel is perfectly placed for logistics near the main train station and all trams and underground services. As you expect now a days these areas in most cites are an attraction for the less desirable of society,. Care needed.
Stayed 3 nights in Nov 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be so close to the station. Great breakfast. Lovely attentive staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exemplary. Staff were attentive, helpful, and did everything they could for you. My room was interior facing and nice and quiet of a night. I did hear from another guest staying streetside that there was a lot of noise. Convenient short walk to the train station. Be aware the regiion this is in; it borders on the dicey area of the Frankfurt train station.
Stayed 2 nights in Oct 2023

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the station and good transport links
Stayed 1 night in Oct 2023

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the bahnhof. We arrived at 12midnight. Front desk polite, neat. Room nice, But...going to the Bathroom you are front and center. Glass wall with slats! You can see everything and everyone sees you. We missed breakfast,but front desk was able to find a croissant and coffee for me. Very polite! Unfortunately the neighborhood is very sketchy. Dirty, loud . If you have small children active during daylight! I was entertained watch the trams go by! There was also a movie being made. I will go back because the hotel made you feel safe. Room was very nice. Fridge,micro. Bed was perfect! Duvets fluffy!
Stayed 1 night in Oct 2023

4/10 Poor

Meg

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We encountered some issues during our stay, and I want to be fair and upfront and say that hotel staff addressed our issues quickly and they were great, but it was disappointing that we encountered these things at all. The lobby and breakfast area are sleek and clean and the staff all seemed great. But my room was on the first floor (one above ground), facing the street, and it was SO noisy. Between people partying, shouting at each other, trams going by, etc. it was impossible to sleep even with the windows shut. The room was also very outdated, with the carpet pulling away from the walls, stained faux leather bedframe, and a strange grate-type square carved out of the ceiling. On the first day I went to take a shower, the shower didn't work. I was visiting for business so I didn't have time to spare. The shower was fixed quickly and the concierge found me an empty room I could use to shower in in the meantime but this was aggravating. A few days into my stay, I used the last bit of toilet paper right before I left for the day. When I got back, housekeeping had tidied up my room but not left any toilet paper so I had to get some from the concierge. And on my last day, housekeeping didn't provide any fresh towels. Some days I got one fresh hand towel, one fresh bath towel, and a fresh bath mat (having showered every day), some days I got two of each except the bath mat, then the last day I got none. All in all, I was grateful that the staff was friendly and helpful.
Stayed 6 nights in Oct 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be put off by the location!
Yes, it’s in a dodgy part of town (true of all hotels near the Hbf) but the hotel itself is fine. The rooms are clean, the bed was comfortable, the WiFi was fine, and the breakfast choices (and staff) were very good. Would happily stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and value
Delightful stay and excellent service.
Stayed 1 night in Oct 2023

4/10 Poor

YOON SUK

Stayed 1 night in Oct 2023

8/10 Good

Joel, Double Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there at the start of my germany trip and at the end. Close to train station which is great. Better to get a higher floor because the 1st floor rooms got a lot of noise from the bar at the corner which seems to never close. Definitely slept more soundly on the 4th floor. Breakfast was a bonus.
Stayed 1 night in Sep 2023

8/10 Good

Yuk Pang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy during weekend
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. The staff were really helpful. Our room was very neat and quiet. It is just on the edge of a sketchy area. Great value. I would stay there again
Stayed 1 night in Oct 2023

8/10 Good

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in walking distance of the central train station and there are lots of homeless people in the area. When I arrived around 6pm, the front door had to be unlocked by the receptionist, so I assume there is a problem with non-guests trying to enter the lobby.
Stayed 1 night in Oct 2023

6/10 Okay

Dorothea

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little gem, in a mixed neighborhood close to Frankfurt Main Station.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went well and our time in/at the hotel was great. The property is in a sketchy area but is is right next to the train station so it is to be expected. We were walking distance to so many things and had a really good time.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark, Cherrybrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

LILIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Townhouse Hotel was simply the best. Reception was so kind and generous and helpful. Our rooms were clean and well appointed. the shower was amazing. Our breakfast was the icing on the cake! Thank you Townhouse.
Stayed 1 night in Sep 2023

10/10 Excellent

Drucilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a busy traveler.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia, san jose

Stayed 1 night in Sep 2023

8/10 Good

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a really nice hotel
The room was small but comfy. It was a bit hard to catch a good night's sleep because the pillow was enormous and during sleep not so comfortable. Due to this fact, I slept pretty badly, especially the last night. But overall I liked the hotel, the staff was super friendly and helpful. The breakfast that was included in the price was delicious and the hotel offered a wide range of choices. The location is pretty good, a lot of the sightseeing are reachable within 15-20min. The train station is just 5 minutes away. The surroundings in the early hours and very late hours doesn't feel really safe, a lot of drunk people of no fixed abode could be met on the nearby streets. But if you keep yourself on Münchener Straße or head toward Main River bank, it will feel safe and it will look beautiful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff were great, very clean, small but very convenient. You can easily avoid busy thoroughfare to/ from main station. 3 mins to riverside and very convenient for central area. Very small room, but all I needed for 2 nights. Perfectly good breakfast and very good rate. Enjoyed my trip to Frankfurt.
Stayed 1 night in Sep 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. They serve a wonder, healthy breakfast. The staff is kind, helpful and friendly. They take safety seriously, which was much appreciated. A very clean, and quiet charming hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Joel, Double Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was like an oasis in the chaos of the frankfurt hbf. I stayed a night at the start of my Germany trip and will stay another night on the return trip. The breakfast was awesome. Didn’t think it was safe to go out to do a walk/run until after 630am. The bar at the corner was still going at it with patrons when I checked out. When I explored a bit, the area north looked dodgy, so be careful walking around. To the river or to the cathedral directions are the safer bets.
Stayed 1 night in Sep 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in not very good surroundings.
Very good, clean, friendly hotel. Surroundings are not very clean and friendly. But its not hotel's fault. It's a trade for closeness to the main station.
Stayed 4 nights in Sep 2023