Title: Mercure Hotel Kaiserhof Frankfurt City Center - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Kaiserhof Frankfurt City Center Luxury hotel with a bar connected to a rail/subway station in Frankfurt ![Front of property](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/169c8ee7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/d6c3d6a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/b28b5361.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/402c693a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/12c1943f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Frankfurt, Mercure Hotel Kaiserhof offers convenience and comfort with free in-room WiFi, a gym, and a bar. On-site shopping, car and bike rentals make it easy to visit nearby attractions like Main Tower and Alte Oper. 8.0 Very good ## Popular amenities - - Bar - Parking available - Gym - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=541853&PinnedHotelID=541853&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/ee307fb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 258 sq ft - Sleeps 2 - 1 Double Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/ee307fb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/fbac73a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.0 Wonderful 26 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/47161b95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 215 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Privilege, Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/d2068206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Twin Room, Multiple Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 301 sq ft - Sleeps 2 - 2 Twin Beds and 1 Double Sofa Bed ![Privilege, Suite, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/550000/541900/541853/1857a70a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Suite, 1 Double Bed 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2014 - 527 sq ft - City view - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29290000/29287100/29287070/252f0983_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - the niu, Charly Frankfurt City by IHG Bahnhofsviertel - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 837 reviews CA $79 CA $108 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Frankfurt-Hotels-The-Niu-Charly.h29287070.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=179894&destination=Frankfurt (and vicinity)&destType=MARKET&latLong=50.108788,8.665647&searchId=81373dae-5c3d-4778-b925-62fbcfa14082&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/880200/880182/f493874e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Frankfurt Airport by IHG Moerfelden-Walldorf - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFrankfurt-Hotels-Mercure-Hotel-Kaiserhof-Frankfurt-City-Center.h541853.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFrankfurt-Hotels-Mercure-Hotel-Kaiserhof-Frankfurt-City-Center.h541853.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.10813%2C8.66735&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PP4eWxj_Fdev6ULksPIOG0kLthA=) Kaiserstr. 62, Frankfurt, HE, 60329 #### What's nearby - Main Tower - 9 min walk - 0.8 km - Alte Oper - 12 min walk - 1.1 km - Römerberg - 14 min walk - 1.2 km - Frankfurt Christmas Market - 14 min walk - 1.2 km - Frankfurt Trade Fair - 15 min walk - 1.3 km #### Getting around - Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk - Central Station Tram Stop - 3 min walk - Frankfurt Airport (FRA) - 24 min drive #### Restaurants - ‪Der Fette Bulle - ‬1 min walk - ‪Sapôres Sàigòn Street Food - ‬1 min walk - ‪Saravanaa Bhavan - ‬1 min walk - ‪Plank - ‬2 min walk - ‪Moseleck - ‬2 min walk ## About this property ### Mercure Hotel Kaiserhof Frankfurt City Center Luxury hotel near Frankfurt Trade Fair Alte Oper and Frankfurt Christmas Market are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks include: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - Express check-out, express check-in, and multilingual staff - A 24-hour front desk, a gift shop, and luggage storage - Guest reviews give top marks for the helpful staff Room features All 106 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and designer toiletries - 42-inch flat-screen TVs with satellite channels - Free infant beds, tablet computers, and electric kettles ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/7000000/6430000/6421900/6421811/ebd04b3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Frankfurt Museumsufer Bahnhofsviertel - Pet-friendly - Free WiFi - Air conditioning - Gym 9.0 Wonderful 1,065 reviews CA $132 CA $147 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6421811&PinnedHotelID=6421811&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/112000000/111810000/111802300/111802216/3de661ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Frankfurt City Centre Bahnhofsviertel - Free WiFi - Breakfast available - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 837 reviews CA $79 CA $108 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=29287070&PinnedHotelID=29287070&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/57000000/56550000/56548800/56548732/fbd51929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruby Louise Hotel Frankfurt Innenstadt - Free WiFi - Air conditioning - Breakfast available - Bar 8.8 Excellent 782 reviews CA $139 CA $156 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=56548732&PinnedHotelID=56548732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Self parking on site (EUR 22 per day) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person - A bar/lounge - Snack bar/deli ### Restaurants on site - Executive Lounge ### Things to do - Bicycle rentals - Gym - Shopping - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 3,229 square feet of conference space - 8 meeting rooms - Business center - Computer station ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1980 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Toilet with electronic bidet - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels - Tablet computer ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Free weekday newspapers - Heating (climate-controlled) - Iron/ironing board - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 3:00 AM Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 23 per person - Self parking fee: EUR 22 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number DE277083211 ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Kaiserhof Frankfurt City Center Mercure Hotel Frankfurt City Center Mercure Hotel Kaiserhof Mercure Hotel Kaiserhof Frankfurt City Center Mercure Kaiserhof Mercure Kaiserhof Frankfurt City Center Mercure Hotel Kaiserhof Frankfurt City Frankfurt Mercure Hotel Kaiserhof Frankfurt City Center Hotel Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt ## Frequently asked questions ### Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on Nov 23, 2025 start from CA $125.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Frankfurt-Hotels-Mercure-Hotel-Kaiserhof-Frankfurt-City-Center.h541853.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Hotel Kaiserhof Frankfurt City Center? > Self parking is available for EUR 22 per day. Limited spots are available. ### What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center? > Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours. ### What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center? > Check-out is at noon. ### Where is Mercure Hotel Kaiserhof Frankfurt City Center located? > Located in Bahnhofsviertel, this luxury hotel is within a 15-minute walk of Kaiserstrasse, Frankfurt Trade Fair, and Frankfurt Christmas Market. Alte Oper and Römerberg are also within 15 minutes. Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Hotel Kaiserhof Frankfurt City Center Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 347 8 - Good 421 6 - Okay 131 4 - Poor 59 2 - Terrible 42 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Paula Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessible ##### Paula Stayed 3 nights in Jun 2025 ### 8/10 Good #### Moises Nov 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient location to Central Station. Great access to Messe from here. Walking distance to touristic areas like Alte Oper or Zeil. Great staff and rooms are very good comparing with European standards. Located next to a sex shop, many beggars and junkies in the area, specially at night. Not so nice, but somehow in Europe doesn't feel specially unsafe. ##### Moises Stayed 5 nights in Oct 2025 ### 8/10 Good #### Patrick Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Near the main train station. Lots of homelessness and streets dirty. Hotel next to adult shop. ##### Patrick Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Andrei Sep 27, 2025 Liked: Cleanliness The hotel is ok but the area especially after done, seems unsafe full of homeless, prostitutes, wired people making you feel unsafe and unwelcome though no one did anything to us. ##### Andrei Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mark Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros- Lovely, clean hotel, close to the train station. Neg- Very close to red light district with local area run down and dirty. ##### Mark Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Denise Oct 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. The infused water was delicious! ##### Denise Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hong Jian Mar 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly. ##### Hong Jian Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Gerard Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful ##### Gerard Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Michael Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price. ##### Michael Stayed 1 night in Jul 2024 ### 8/10 Good #### Adrian Roger Apr 18, 2025 Liked: Cleanliness, staff & service, amenities The hotel & room was clean & tidy, but the area around the hotel was not that clean also just be careful when walking in & around the area of the main train station ##### Adrian Roger Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Thomas Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home. ##### Thomas Stayed 1 night in Jul 2024 ### 8/10 Good #### Gavin Aug 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good stay. Area around the train station is entertaining and diverse if a bit messy. ##### Gavin Stayed 1 night in Aug 2023 ### 8/10 Good #### Ciarán Feb 11, 2025 Liked: Cleanliness, staff & service, room comfort #### Frankfurt 2025 Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby. ##### Ciarán Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Joseph Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though. ##### Joseph Stayed 1 night in Jan 2025 ### 8/10 Good #### simge Jul 29, 2024 Liked: Cleanliness, staff & service, room comfort Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you. Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay. ##### simge Stayed 1 night in Jul 2024 ### 8/10 Good #### Jay Jun 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and staff very courteous. Good location to the Central train station. Only downside was the area being close to the train station attracted a lot of homeless and vagrant people. They were constantly asking for money. ##### Jay Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Hong Jian Sep 5, 2023 Liked: Cleanliness, amenities, property conditions & facilities One female kitchen staff does NOT understand a single word of English. She yielded at me when I asked her questions. However, all the front desk staffs were very friendly to me. All the front desk staffs speak English very well. All the front desk staffs are very helpful to hotel guests. ##### Hong Jian Stayed 3 nights in Aug 2023 ### 8/10 Good #### Hong Jian Oct 29, 2023 Liked: Staff & service, amenities, property conditions & facilities I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay. ##### Hong Jian Stayed 4 nights in Oct 2023 ### 8/10 Good #### Wahid Aug 24, 2024 Liked: Staff & service, amenities, property conditions & facilities The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience. ##### Wahid Stayed 4 nights in Aug 2024 ### 8/10 Good #### SAVIO Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The body wash in my bathroom wasn’t replenished, causing me to call twice and wait 25 / 20 minutes while someone cape upstairs with another bottle. ##### SAVIO Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Katja Oct 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Hotel liegt im Frankfurter Bahnhofsviertel sehr praktisch zwischen Messe und Innenstadt. Das die Gegend nicht ganz unproblematisch ist, wussten wir vorher und es war auch total ok. Leider liegt die beworbene Garage in der Taunusstraße hinter dem Hotel und ist schwer zu finden. Bei Anreise im Dunkeln in einer potenziell unsicheren Gegend war das etwas schwierig, zumal die Anfahrt trotz Email-Nachfrage auch nicht gut erklärt wurde. Wir hätten uns gewünscht, dass es eine Möglichkeit gäbe, die Öffnung des Garagentors vom Fahrzeug aus zu veranlassen, leider muss man aussteigen. Dazu muss man das Auto zuvor irgendwo abstellen. Für meinen Sohn war das zu bewältigen, eine Frau allein wird sich vermutlich sehr unwohl fühlen. Insgesamt war das Personal an der Rezeption freundlich, aber wenig hilfreich, den CheckIn musste ich trotz Online CheckIn noch weitere zweimal durchlaufen, da nichts wie angekündigt vorbereitet war. Das Zimmer war sehr schön und sauber und wir haben uns insgesamt trotz allem wohlgefühlt. ##### Katja Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Najat Oct 20, 2025 Lage ist super - Nähe Bahnhof- Personal ist sehr nett - komme gerne wieder :) ##### Najat Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Theresa Oct 9, 2025 Liked: Staff & service Sehr hellhörig ##### Theresa Stayed 1 night in Oct 2025 ### 4/10 Poor #### Kim Chin Oct 7, 2025 Disliked: Property conditions & facilities Poor bath design. As room is small, can do without the sofa to free up the space. Should have adjustable office chair to enable it to move inward, again, this help to free up the room space. ##### Kim Chin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Albert Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is lovely but the bar was not open during our time there so couldn’t give any comment The area around the hotel is not great.. if you’re a single traveler I would be very aware of your surroundings ##### Albert Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only](https://www.expedia.ca/Punta-Cana-Hotels-Hideaway-At-Royalton-Punta-Cana-Resort-Spa-Adults-Only-All-Inclusive.h19069027.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.ca/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [Frankfurt Airport Marriott Hotel](https://www.expedia.ca/Frankfurt-Hotels-Frankfurt-Airport-Marriott-Hotel.h42708861.Hotel-Information) > > [Hotels in Honolulu](https://www.expedia.ca/Honolulu-Hotels.d1488.Travel-Guide-Hotels) > > [Delta Hotels by Marriott Saint John](https://www.expedia.ca/Saint-John-Hotels-Delta-Hotels-By-Marriott-Saint-John.h27990.Hotel-Information) > > [Steigenberger Icon Frankfurter Hof](https://www.expedia.ca/Frankfurt-Hotels-Steigenberger-Frankfurter-Hof.h13760.Hotel-Information) > > [Hotels in Downtown Austin](https://www.expedia.ca/Downtown-Austin-Austin-Hotels.0-n6059085-0.Travel-Guide-Filter-Hotels) > > [Hyatt Place Frankfurt Airport](https://www.expedia.ca/Frankfurt-Hotels-Hyatt-Place-Frankfurt-Airport.h19673970.Hotel-Information) > > [IntercityHotel Frankfurt Hauptbahnhof Süd](https://www.expedia.ca/Frankfurt-Hotels-IntercityHotel-Frankfurt-Hauptbahnhof-Sud.h27833451.Hotel-Information) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [ibis Frankfurt Centrum](https://www.expedia.ca/Frankfurt-Hotels-Ibis-Frankfurt-Centrum.h10584.Hotel-Information) > > [Park Inn by Radisson Frankfurt Airport Hotel](https://www.expedia.ca/Frankfurt-Hotels-Park-Inn-By-Radisson-Frankfurt-Airport-Hotel.h3482271.Hotel-Information) > > [Hilton Frankfurt Airport](https://www.expedia.ca/Frankfurt-Hotels-Hilton-Frankfurt-Airport.h4027549.Hotel-Information) > > [Hilton Garden Inn Frankfurt Airport](https://www.expedia.ca/Frankfurt-Hotels-Hilton-Garden-Inn-Frankfurt-Airport.h3104775.Hotel-Information) > > [Address Sky View, Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Address-Sky-View.h33010066.Hotel-Information) > > [Holiday Inn Frankfurt Airport by IHG](https://www.expedia.ca/Frankfurt-Hotels-Holiday-Inn-Frankfurt-Airport.h13520266.Hotel-Information) > > [Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels.d3735.Travel-Guide-Hotels) > > [Ocean Resort](https://www.expedia.ca/Campbell-River-Hotels-Ocean-Resort.h891356.Hotel-Information) > > [Radisson Hotel Winnipeg Downtown](https://www.expedia.ca/Winnipeg-Hotels-Radisson-Hotel-Winnipeg-Downtown.h524375.Hotel-Information) > > [The Westin Grand Frankfurt](https://www.expedia.ca/Frankfurt-Hotels-The-Westin-Grand-Frankfurt.h18966.Hotel-Information) > > [Radisson Blu Hotel, Frankfurt](https://www.expedia.ca/Frankfurt-Hotels-Radisson-Blu-Hotel.h1217016.Hotel-Information) ### Flights > [Flights from Detroit (DTW) to Delhi (DEL)](https://www.expedia.ca/lp/flights/dtw/del/detroit-to-delhi) > > [Flights from Ponta Delgada (PDL) to Porto (OPO)](https://www.expedia.ca/lp/flights/pdl/opo/ponta-delgada-to-porto) > > [Flights from London (YXU) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yxu/ord/london-to-chicago) > > [Flights from Montreal (YUL) to Montego Bay (MBJ)](https://www.expedia.ca/lp/flights/yul/mbj/montreal-to-montego-bay) ### Cars > [Car rentals in Brandon](https://www.expedia.ca/Car-Rentals-In-Brandon.d3902.Car-Rental-Guide) ### Packages > [Universal Studios Hollywood](https://www.expedia.ca/Universal-Studios-Hollywood-Los-Angeles.d501594.Vacation-Attraction) > > [Grand Canyon Vacations](https://www.expedia.ca/Grand-Canyon.d6140738.Destination-Travel-Guides)