Sports bar

Reviews of Leonardo Royal Hotel Frankfurt

Leonardo Royal Hotel Frankfurt
Mailaender Str. 1, Frankfurt, HE

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 1000 reviews" "
Rating 8 - Good. 414 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed every bit of my stay here in Leonardo Royal hotel, and I wouldn't mind coming back here during my next holiday.
Stayed 6 nights in Apr 2024
Response from Leonardo Royal Frankfurt on Apr 15, 2024
Dear Guest,It brings us immense pleasure to know that you enjoyed your stay at Leonardo Royal Frankfurt. Your positive experience is certainly a source of joy for us. It's our mission to make every guest's stay memorable and it's wonderful to hear that we have achieved this with you.We are truly delighted at the prospect of welcoming you back on your next holiday. Until then, we wish you safe travels and memorable experiences. Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Paula, London

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious rooms
Stayed 2 nights in Apr 2024
Response from Leonardo Royal Frankfurt on Apr 15, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Fiori

Stayed 3 nights in Mar 2024
Response from Leonardo Royal Frankfurt on Mar 18, 2024
Dear Fiori,Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Sawtantar

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to make special mention of front desk employee Aswin. He was very supportive in making our stay a memorable one. Thank you Aswin for going all out in making me and my family comfortable.
Stayed 1 night in Feb 2024
Response from Leonardo Royal Frankfurt on Mar 5, 2024
Dear Guest,We appreciate hearing about your recent stay at Leonardo Royal Frankfurt. It's wonderful to learn that Aswin at our front desk made a significant difference in your experience, and we will be sure to pass on your kind words. We always strive to provide memorable experiences for our guests, and your comments validate our efforts. We look forward to welcoming you and your family back soon.Best regards,Team Leonardo Royal Frankfurt

2/10 Terrible

Halil ibrahim

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We experienced a dreadful situation as the radiators in the hotel kept turning on and off throughout the night. On cold nights, we and our children felt cold. Our four nights were ruined, and I don't understand the logic behind shutting down the radiators, especially considering they are already small. Despite informing the reception about our discomfort, this is the first time I've encountered such a situation in a hotel
Stayed 4 nights in Jan 2024
Response from Leonardo Royal Frankfurt on Jan 25, 2024
Dear Guest,We are sorry that you had inconvenience with the heating during your stay at the "Leonardo Royal Frankfurt". Your experience did not meet the standard we strive to provide our guests. Your feedback is very important to us so that we can constantly improve our service. Due to a technical defect, we had problems with the heating in some rooms. However, our technicians are always working tirelessly to fix all faults as quickly as possible. We are sorry that this has affected your stay. In such cases, please do not hesitate to contact our team on site so that we can offer you a solution or another room.We hope to welcome you back in the future despite this experience.With kind regards,Your team from the Leonardo Royal Frankfurt

10/10 Excellent

Garry

Stayed 9 nights in Dec 2023
Response from Leonardo Royal Frankfurt on Jan 12, 2024
Dear Garry,Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leonardo Royal Frankfurt on Jan 8, 2024
Herzlichen Dank für Ihre tolle Bewertung. Es freut uns, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
The property seems to be on the outskirts with limited access to shopping;cafés, food stores, restaurants, etc.
Stayed 1 night in Dec 2023
Response from Leonardo Royal Frankfurt on Dec 28, 2023
Dear Maria,Thank you for taking the time to write a review. We are sorry that you were not satisfied with everything. Our local team would have been happy to help you with information about restaurants, cafes and shopping facilities within walking distance of the hotel. Our hotel is located in the well-known district of Sachsenhausen, which is famous for its old "Apfelweinlokalen" and the old town with its bars and clubs. We hope you otherwise had a pleasant stay.

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed and happy with Leonardo RH and all the staff kind and helpful specially the syrian guy I forgot his name
Stayed 2 nights in Dec 2023
Response from Leonardo Royal Frankfurt on Dec 28, 2023
Dear Guest,It brings us great joy to hear that your stay at Leonardo Royal Frankfurt was enjoyable. We strive to offer all our guests a warm and welcoming atmosphere, and it is heartening to know that our dedicated staff contributed to your positive experience.We hope to have the pleasure of welcoming you back in the near future. Kind regards.

6/10 Okay

Bobbie

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Leonardo Royal Frankfurt on Jan 8, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Ava

Stayed 1 night in Dec 2023
Response from Leonardo Royal Frankfurt on Jan 8, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Team Leonardo Royal Frankfurt

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, room comfort
Renovation work going on . No information when I booked about this .
Stayed 3 nights in Nov 2023
Response from Leonardo Royal Frankfurt on Nov 10, 2023
Dear David,We regret the inconvenience caused by the ongoing renovation work during your stay at the Hotel Leonardo Royal Frankfurt. We greatly appreciate your feedback and will endeavor to avoid such situations in the future.Thank you for choosing the Hotel Leonardo Royal Frankfurt. We hope to welcome you again in the future.With kind regards,The Leonardo Royal Frankfurt Team

6/10 Okay

Premkrishna

Travelled with family
Disliked: Property conditions & facilities
Needs improvement with cleanliness & maintenance
Leonardo Royal is a centrally located hotel in a beautiful locality. It has the potential to be a great hotel, but it is not well-maintained. The wash basin in my room was clogged, and the overall cleanliness of the hotel was not up to par. The hotel has a lot of potential. It is located in a great location, and it has all the necessary amenities. However, the hotel needs to be better maintained. The rooms and common areas should be cleaned more thoroughly, and the staff should be more attentive to the needs of the guests. Despite the cleanliness issues, we had a pleasant stay, the bed was comfortable.
Stayed 3 nights in Oct 2023
Response from Leonardo Royal Frankfurt on Oct 30, 2023
Dear Guest,It's heartening to hear that you found our location convenient and our amenities satisfactory. We're sorry to learn that your experience was less than perfect due to the concerns you highlighted. Leonardo Royal Frankfurt holds cleanliness and maintenance as a high priority, and we aim for our guests to experience nothing short of an immaculate and well-maintained environment.Your feedback provides valuable insight, helping us to continue striving for excellence. We hope that, despite the issues you faced, you were able to enjoy your time with us and take advantage of the comfortable beds and other amenities our hotel has to offer.We truly value your patronage and look forward to the opportunity to provide a more seamless stay in the future.Best Regards,The Leonardo Royal Frankfurt Team

8/10 Good

Amir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was an old property that was maintained OK but not in the best condition. Shared areas were clean and with updated equipment. Rooms equipment were old. Room cleaning services were on time and fine.
Stayed 4 nights in Oct 2023
Response from Leonardo Royal Frankfurt on Oct 30, 2023
Dear Guest,Your feedback is greatly appreciated. It's wonderful to hear that you found our shared areas clean and equipped to your satisfaction and that our timely room cleaning services met your expectations. However, we acknowledge your remarks about the room equipment. At Hotel Leonardo Royal Frankfurt, we strive to ensure a comfortable and enjoyable stay for our guests, and we constantly work on maintaining the charm of our property. Your observations provide us with valuable insights to focus our improvement efforts.Once again, thank you for your valuable feedback. We look forward to the opportunity of serving you again in the future.Best Regards,Hotel Leonardo Royal Frankfurt Team

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Average area, rooms are clearly remodeled, but for the price, availability, and amenities; good value. Breakfast was fantastic.
Stayed 1 night in Sep 2023
Response from Leonardo Royal Frankfurt on Oct 16, 2023
Dear Christopher,Thank you very much for your good review. We are pleased that you enjoyed your stay with us and would be happy to see you again here in Frankfurt.

10/10 Excellent

kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel. Easy to get to dwntwn and river pathways for walking and jogging. Close to shopping. The only dwn fall- was the restaurant menu is extremely limited. Best to go out for dinners
Stayed 3 nights in Sep 2023
Response from Leonardo Royal Frankfurt on Sep 27, 2023
Dear Kimberly,Thank you very much for this wonderful review. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon.

6/10 Okay

Syed

Liked: Cleanliness, staff & service
The hotel is located in quite area so there was no noises at all just peaceful. The earlier described that the has facility of indoor swimming and air conditioning but difficult to find these. It was very hot to manage without air conditioning. They need upgrade themselves. The staff was really helpful in total.
Stayed 3 nights in Sep 2023
Response from Leonardo Royal Frankfurt on Sep 21, 2023
Daer Syed,Thank you for taking the time to share your opinion about your stay with us. We are sorry to hear that not everything was to your satisfaction during your stay. We are pleased to inform you that we already started a major renovation.We hope you otherwise had a pleasant stay and would be pleased to see you again in Frankfurt.

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Leonardo Royal Frankfurt on Sep 14, 2023
Lieber Rudolf,vielen Dank, dass Sie sich die Zeit genommen haben, uns dieses tolle Feedback zu senden. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns im Hotel hatten und würden uns freuen, Sie bald wieder in Frankfurt begrüßen zu dürfen.

10/10 Excellent

YINKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Leonardo Royal Frankfurt on Sep 5, 2023
Dear Guest,Thank you for your positive feedback about your stay in our house.

10/10 Excellent

Almir

Stayed 1 night in Sep 2023
Response from Leonardo Royal Frankfurt on Sep 26, 2023
Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Harriet

Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 29, 2023
Dear Harriet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Team Leonardo Royal Frankfurt

10/10 Excellent

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again! Thank you, it was lovely
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.

10/10 Excellent

Naser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
thank you for the great review of our hotel! We are pleased that we were able to make your stay a pleasant one and we are looking forward to welcome you again very soon.Kind regards,

10/10 Excellent

Aleena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay great breakfast
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Thank you very much for your great review. we are very pleased that you had a nice stay with us. We are happy to inform you that we will be starting a major renovation very soon. We would be happy to welcome you back soon.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Haus.

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, clean, rooms are spacious and the breakfast was delicious! :)
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the high floor and great views from the balcony. Bus stop right at the door and a short ride to the town centre.
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.

10/10 Excellent

WOLFGANG

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much.
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 15, 2023
Wir danken Ihnen vielmals für Ihre gute Bewertung. Es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat und würden uns über ein Wiedersehen hier in Frankfurt freuen.

10/10 Excellent

Florin Marius

Travelled with family
Perfect hotel
Very nice hotel, high level
Stayed 1 night in Aug 2023
Response from Leonardo Royal Frankfurt on Aug 16, 2023
Thank you very much for this wonderful review. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon.

6/10 Okay

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked two rooms, one was great, the other one the A/C was leaking water so two trash cans had to be placed on the floor. We got in very late after a little NG day, so too tired to say anything that night. Breakfast was great, beds and pillows very comfortable
Stayed 1 night in Jul 2023
Response from Leonardo Royal Frankfurt on Aug 15, 2023
Thank you for taking the time to share your feedback. We are sorry for the inconvinience during your stay. We will forward your feedback directly to our maintanance team.

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a nice hotel. Great breakfast and views. Rooms could use some dusting, but overall clean. Close to Frankfurt Airport. I would recommend.
Stayed 1 night in Jul 2023
Response from Leonardo Royal Frankfurt on Aug 14, 2023
Dear Chad,Thank you very much for this great feedback. We are pleased that you enjoyed your stay with us and are already looking forward to your next visit.

6/10 Okay

Ramiro Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Leonardo Royal Frankfurt on Aug 14, 2023
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Anil

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Team Leonardo Royal Frankfurt on Jul 13, 2023
Dear Anil,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4/10 Poor

jean pierre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast is nice as is the staff. Conversely there was NO ventilation in one of our rooms, thus turning it in a sauna at times. In both rooms, the rug is dirty and the curtains have holes if not tears! The hotel is definitely due for some maintenance and upgrading.
Stayed 2 nights in Jul 2023
Response from Team Leonardo Royal Frankfurt on Jul 10, 2023
Dear Jean Pierre,Thank you for taking the time to share your feedback. We would like to apologize for the carelessness in checking the room. Of course, that shouldnt happen.We hope to welcome you back to our hotel very soon!Best regards,

8/10 Good

Arpad I

Stayed 1 night in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jul 4, 2023
Dear Arpad I,Thank you for the goos review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards

10/10 Excellent

Loraine

Stayed 1 night in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jul 4, 2023
Liebe Lorraine,vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Haus.Viele Grüße aus Frankfurt

2/10 Terrible

Glenya Rezende Silva de

Travelled with family
Disliked: Property conditions & facilities
Horrible experience. The room was too hot and the air conditioner was not working. After my complain, they sent a technician to solve the problem, but he was not able to fix it. So, after some time, the receptionist admitted the air air conditioner had broken couple of weeks before and it was not solved yet. They arranged a new bedroom which was less hot. But the bed was broken and the internet was not working inside the bedroom. At the end, I had to sleep on floor.
Response from Team Leonardo Royal Frankfurt on Jul 3, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Our air-condition is working, unfortunately we sometimes have some technical problems in some rooms., but our teams work constantly to ensure our guests a pleasant stay. Best regards,Team Leonardo Royal Frankfurt

8/10 Good

SANDEEP

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is a bit dated. But rooms sizes were very good. Staff was very friendly and location was very good.
Stayed 1 night in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 26, 2023
Dear Sandeep,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Team Leonardo Royal Frankfurt

10/10 Excellent

Maritza, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, we were able to check in early too. They helped us with trains and transportation
Stayed 1 night in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jun 26, 2023
Dear Maritza,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Kathryn

Travelled with family
The property is large. They advertise air conditioning but there is none. It’s a vent that blows out air and not cool. Rooms were okay but all dated. Elevators are small. Room slide lock did not work. You get what you pay for. Staff were nice.
Stayed 1 night in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jun 19, 2023
Dear Kathryn,Thank you for taking the time to leave a review.We are sorry to hear that your stay was not to your complete satisfaction. We would like to formally apologize to you for this. In any case, you may always contact our staff on site so that we can find a solution for you.We hope you otherwise had a pleasant stay and would be happy to see you again in Frankfurt.Yours sincerely,Team Leonardo Royal Frankfurt

2/10 Terrible

Fikreyesus

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning and internet not functioning.
Stayed 7 nights in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jun 19, 2023
Dear Fikreyesus,Thank you for taking the time to share your feedback about your stay. We are sorry to hear that not everything was to your complete satisfaction. We have already forwarded the defects in your room to our technician for inspection. We would like to formally apologize for this inconvenience.Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jun 12, 2023
Dear Khurram,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Iryna, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Team Leonardo Royal Frankfurt on Jun 12, 2023
Dear Iryna,thank you very much for this great feedback. We are glad that you enjoyed your stay with us and are already looking forward to your next visit. With kind regards, Your Team from the Leonardo Royal Frankfurt

10/10 Excellent

Douglas

Stayed 1 night in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 6, 2023
Dear Douglas,thank you for the great review of our hotel! We are pleased that we were able to make your stay a pleasant one and we are looking forward to welcome you again very soon.Kind regards,Team Leonardo Royal Frankfurt

6/10 Okay

Jesus

Stayed 1 night in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 19, 2023
Dear Jesus,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Team Leonardo Royal Frankfurt

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Our room, the locks did not work and dead bolt was broken off the door. Pillows were terrible, they look fluffy, and then once you lay your head down, they start to deflate slowly until you’re laying on a tissue. It was quiet, but I noticed that our room was also mixed in with people who live there, and there was piles of trash on peoples porches that you could smell from your balcony. The restaurant was great, the food was pretty good and the breakfast was pre-paid for our family and I did enjoy the breakfast. Parking I thought it was a little ridiculous because you had to pay extra to park with the hotel even though you already paid for the hotel. And that is an additional €25 otherwise you have to park Somewhere in town and walk to your hotel. There really isn’t much to eat around there. Especially for a large family, so we just ate at the hotel because that was the most easiest but they don’t offer a lot for smaller children when it comes to the menu.
Stayed 1 night in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 6, 2023
Dear Amanda,Thank you for taking the time to leave a review. We are sorry that you were not completely satisfied with your stay.Our garage is rented, therefore we cannot provide the parking spaces free of charge. Alternatively, you will find various free parking options around the hotel.Also around the hotel there are many opportunities to go out to eat also in walking distance. Our team on site would have been happy to help you with information. We hope you otherwise had a pleasant stay and would be happy to see you again in Frankfurt.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 6, 2023
Liebe Marie,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Leonardo Royal Frankfurt Team

10/10 Excellent

Paul C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff and extremely helpful
Stayed 1 night in May 2023
Response from Team Leonardo Royal Frankfurt on Jun 6, 2023
Dear Paul,Thank you very much for this wonderful review. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Team Leonardo Royal Frankfurt on Jun 6, 2023
Dear Guest,thank you for taking the time to share your feedback.Best regards,Team Leonardo Royal Frankfurt

10/10 Excellent

Rudolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Team Leonardo Royal Frankfurt on Apr 18, 2023
Lieber Rudolf,wir freuen uns, dass Sie rundum zufrieden waren und möchten uns für die schöne Bewertung bedanke. Wir hoffen Sie bald wieder bei uns begrüßen dürfen.Team Leonardo Royal Frankfurt