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Reviews of Flemings Selection Hotel Frankfurt-City

Flemings Selection Hotel Frankfurt-City
Eschenheimer Tor 2, Frankfurt, HE

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 911 reviews" "
Rating 8 - Good. 318 out of 911 reviews" "
Rating 6 - Okay. 112 out of 911 reviews" "
Rating 4 - Poor. 50 out of 911 reviews" "
Rating 2 - Terrible. 40 out of 911 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thayna, Peachtree City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I would definitely recommend it to anyone!
Stayed 3 nights in Apr 2024

8/10 Good

Anthony, London

Stayed 1 night in Jan 2024

10/10 Excellent

Alison, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place for a Christmas holiday in downtown Frankfurt. Shopping and metro right there!
Stayed 2 nights in Dec 2023
Response from Manuela Mühldorfer on Jan 23, 2024
Dear Alison,Thank you so much for sharing your positive experience! We are delighted to hear that you found our hotel to be a great place for a Christmas holiday in downtown Frankfurt. It's wonderful that you enjoyed the convenient location, with shopping and the metro right at your doorstep.If there were specific aspects of your stay that you particularly enjoyed or any staff members who went above and beyond, we would love to hear more about it. Your feedback is valuable to us, and it helps us maintain and enhance the quality of our services.We hope that you had a memorable Christmas holiday, and we look forward to welcoming you back in the future. If you have any additional comments or suggestions, please feel free to share them. Thank you for choosing our hotel for your stay in Frankfurt!Kind regards

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay here. The room was big, modern, and looked out on the city. It was really far from the main train station, but I would stay here again..

10/10 Excellent

Rebecca

Stayed 9 nights in Dec 2023
Response from Manuela Mühldorfer on Jan 6, 2024
Liebe Rebecca,Herzlichen Dank für die perfekte Bewertung! Es freut uns sehr, dass Sie mit Ihrem Aufenthalt so zufrieden waren und unser Service Ihren Erwartungen voll und ganz entsprochen hat. Wenn Sie in Zukunft wieder unsere Gäste sein möchten, stehen wir Ihnen gerne zur Verfügung.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Falls Sie weitere Anregungen oder Wünsche haben, zögern Sie bitte nicht, uns mitzuteilen.Mit herzlichen Grüßen,

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manuela Mühldorfer on Dec 25, 2023
Lieber Thomas,vielen Dank für Ihre Bewertung und die großzügige Bewertung von 8 von 10. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Ihr Feedback ist uns wichtig, und wir nehmen Ihre Anregungen ernst.Falls Sie spezifische Punkte haben, die wir verbessern können, lassen Sie es uns bitte wissen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen für weitere Fragen oder Wünsche zur Verfügung.Mit freundlichen Grüßen,

10/10 Excellent

Pranee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manuela Mühldorfer on Jan 6, 2024
Dear Pranee,Thank you very much for the perfect rating! We are delighted that you were so satisfied with your stay and that our service fully met your expectations. If you wish to be our guests again in the future, we are at your disposal.We hope to welcome you back soon. If you have any further suggestions or wishes, please do not hesitate to let us know.With warm regards,

10/10 Excellent

MIN SEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being my first time in Frankfurt, the Flemings selection hotel was a great choice. The staff were very helpful to foreign travelers.
Stayed 4 nights in Nov 2023

8/10 Good

Sarmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ihr Flemings Selection Frankfurt-City Team on Nov 6, 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Bei Fragen oder Wünschen, zögern Sie bitte nicht uns zu kontaktieren, wir stehen ihnen gerne zur Verfügung. Wir würden uns freuen, Sie bald wieder als Gast bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Flemings Selection Frankfurt-City Team

10/10 Excellent

marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spaciousness of the room, very convenient location right in the centre to dining and shopping and the staff was always polite, friendly and ready to help!
Stayed 2 nights in Oct 2023
Response from Flemings Selection Frankfurt-City on Oct 13, 2023
Dear Marina,Thank you for sharing your positive feedback about your recent hotel stay. It's wonderful to hear that you loved the spaciousness of the room and found the location convenient for dining and shopping in the city center.Additionally, it's great to know that the staff made a positive impression on you by being polite, friendly, and helpful.Your review provides valuable information for other travelers considering this hotel, and it's clear that you had a pleasant stay. We hope to welcome you back in the future.warm regards,your flemings Secection Frankfurt-City team

8/10 Good

Tom

Stayed 1 night in Oct 2023
Response from Flemings Selection Frankfurt-City on Oct 13, 2023
Lieber Tom,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Falls wir noch etwas für Sie tun dürfen oder Sie noch etwas auf dem Herzen haben, kontaktieren Sie uns immer gerne.Mit freundlichen Grüßen,Ihr Flemings Selection Frankfurt-City Team

10/10 Excellent

Towhid Alam

Stayed 1 night in Sep 2023
Response from your Flemings Selection Frankfurt-City team on Oct 12, 2023
Dear Towhid Alam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Your feedback is valuable to us as it helps us in our continuous efforts to enhance our services. We look forward to having the opportunity to welcome you back in the future. Thank you for choosing our hotel!warm regards,your Flemings Selection Frankfurt-City team

8/10 Good

Elham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Flemings Selection Frankfurt-City on Oct 6, 2023
Dear Elham,Thank you for your positive review. We're delighted to hear that you were satisfied with your stay. If you have any further comments or requests, please feel free to reach out to us. We hope to have the pleasure of welcoming you back soon.best regards,your Flemings Selection Frankfurt-City team

6/10 Okay

Ricky

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from your Flemings Selection Frankfurt-City team on Oct 12, 2023
Dear Ricky,Thank you for your rating. If you have any specific comments or feedback about your stay that you'd like to share, please feel free to provide more details. Your input is valuable and helps us enhance our services.best regards,your Flemings Selection Frankfurt-City team

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location was the only good thing going for it, oh and the funky lift inside. Other then that the service was some of the worst I've ever experienced at a hotel. Don't recommend and I won't be staying and a Fleming's hotel ever again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rimon

Liked: Property conditions & facilities
Amazing location and amazing hosts
Stayed 1 night in Sep 2023
Response from Manuela Mühldorfer on Sep 6, 2023
Dear Rimon,Thank you very much for your fantastic 5-star review! We are thrilled to hear that you enjoyed your stay at our hotel.Our top priority is to provide our guests with an unforgettable experience, and it's delightful to know that we were able to meet that goal. Our team works hard to ensure top-notch service and a pleasant atmosphere, and your positive feedback motivates us to continue giving our best.We hope to welcome you back to our hotel soon so that you can once again enjoy the amenities and comfort of our establishment. If you have any further suggestions or requests, please do not hesitate to contact us.Once again, thank you for your outstanding review, and we look forward to seeing you again!Warm regards,

4/10 Poor

Ahmed

Disliked: Amenities
Room smells so bad from dirty carpets
Stayed 3 nights in Aug 2023
Response from Manuela Mühldorfer on Sep 6, 2023
Dear Ahmed,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your honesty.We're genuinely sorry to hear about the unpleasant odor in your room due to dirty carpets. Maintaining a clean and fresh environment is of the utmost importance to us, and we take your comments seriously. We will immediately address this issue with our housekeeping team and ensure that thorough cleaning procedures are in place to prevent such experiences in the future.Your comfort is our top priority, and we regret that we fell short during your stay. We sincerely apologize for any inconvenience this may have caused you.If you choose to stay with us again, we can assure you that we will make every effort to provide you with an enjoyable and odor-free experience. Your feedback helps us improve, and we thank you for bringing this matter to our attention.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 Excellent

SAGAIN

Stayed 7 nights in Aug 2023

8/10 Good

Iman

Stayed 1 night in Jul 2023
Response from Manuela Mühldorfer on Aug 6, 2023
Dear Iman,thank you very much for your review.We are glad to see that you felt comfortable with us.We are looking forward to welcoming you again soon in our house.Best regards from Frankfurt

10/10 Excellent

ABDULATIF

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Jun 2023
Response from Manuela Mühldorfer on Aug 6, 2023
Dear Abdulatif,Thank you very much for your feedback.We are glad that you felt comfortable.We are looking forward to welcoming you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Frankfurt
Great location near beautiful park and cafes, quiet, and very large rooms.
Stayed 4 nights in Jun 2023
Response from Manuela Mühldorfer on Aug 6, 2023
Dear Daniel,Thank you very much for your feedback.We are glad that you felt comfortable.We are looking forward to welcoming you again soon.

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except one thing. The room was too hot. Even with the AC at minimum, it was too hot.
Stayed 2 nights in Jun 2023
Response from Flemings Selection Hotel Frankfurt City Team on Jun 12, 2023
Dear Alexandre,Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that everything was perfect during your visit. However, we apologize for the inconvenience caused by the temperature in your room. We understand that a comfortable room temperature is essential for a pleasant stay.Our team strives to provide a comfortable environment for our guests, and we regret that the AC did not meet your expectations in cooling the room adequately. We will promptly address this issue with our maintenance team to ensure that our guests' comfort is prioritized and that the AC systems are functioning optimally.We appreciate your understanding and bringing this matter to our attention. Your feedback is valuable to us as it helps us identify areas for improvement. We hope that you will consider staying with us again in the future, and we assure you that we will take the necessary steps to ensure a more enjoyable and comfortable experience.Thank you once again for your feedback, and we look forward to welcoming you back to our hotel.With kind regardsYour Flemings Selection hotel Frankfurt City Team

8/10 Good

Sigurjona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, the reception is a bit slow, at times...but it is central, clean - room is good, bed is great - breakfast is very good and the rooftop bar is fantastic
Stayed 4 nights in May 2023
Response from Flemings Selection Hotel Frankfurt City Team on Jun 3, 2023
Dear Sigurjona,Thank you for your feedback! We're glad to hear that overall you had a good experience during your stay. We apologize for any delays you experienced at the reception and we appreciate your patience. It's great to know that you found the location central, the room clean and comfortable, the bed great, and the breakfast very good. We're also pleased to hear that you enjoyed our fantastic rooftop bar. We'll take your feedback into consideration to further improve our services. We hope to have the opportunity to welcome you back in the future!With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Amr, Cairo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 4 nits and here is the detailed overview; Location wise; you can’t complain, the hotel is just a minute walking distance from everything; shopping, ATM, restaurants, undergrounds, taxi slots, simply prime location. Dining options; they have a fabulous restaurant and roof bar on the 7th floor overlooking Frankfurt, good food, good service and excellent view. Another restaurant at the lobby level also serves proper dinner and you can sit indoor or outdoor. Staff; Jang is my hero .. this gentleman works at the front office and he will do whatever it takes to make you feel comfortable and happy during your stay .. he has answers and solutions to all your questions, really he is a great asset to the hotel. The only negative issue I had during my stay was related to the AC at the room, it was hot and AC is not cooling properly, had to open my window to get some fresh air but this comes with too much noise from the street .. u better check AC immediately after check in.
Stayed 4 nights in May 2023
Response from Flemings Selection Hotel Frankfurt City Team on Jun 3, 2023
Dear Amr,Thank you for sharing your detailed overview of your stay with us. We're delighted to hear that you found our hotel's location to be convenient and central to everything you needed, including shopping, dining, and transportation options. It's great to know that you enjoyed the dining experience at our fabulous restaurant and roof bar on the 7th floor, with its excellent view and good food and service. We're especially thrilled to hear about your positive experience with our staff, particularly Jang at the front office. We'll be sure to recognize him for his exceptional service. We apologize for the issue with the aircondition in your room and the inconvenience it caused. We appreciate your feedback and will address this with our maintenance team to ensure it is resolved promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another enjoyable experience.Your Flemings Selection Hotel Frankfurt City Team

4/10 Poor

Aimee

Liked: Cleanliness
Disliked: Room comfort
Very disappointing
Unfortunately this was not a pleasant stay, we stayed for two nights. The bed is extremely uncomfortable, our room looked out over the reception and conference room where there was loud noise most of the time. The shower is literally open in the middle of the room and if the curtain is the slightest bit open people from the conference room can see in. Very small and overall hugely disappointing compared to photos.
Stayed 2 nights in May 2023
Response from Your Flemings Selection Hotel FRankfurt City Team on May 28, 2023
Dear Aimee,We're sorry to hear that your stay with us was disappointing. We apologize for any inconvenience caused by the uncomfortable bed and the noise from the reception and conference room. We understand that a peaceful and comfortable environment is important for a pleasant stay, and we apologize for falling short of your expectations in this regard. We appreciate your feedback regarding the shower setup and the room size. We will take your comments into consideration as we continuously strive to improve our guests' experience. If there's anything specific we can do to address your concerns or make it right, please let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Your Flemings Selection Hotel FRankfurt City Team

6/10 Okay

Carole

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Great location, close to museums and cultural activities.
Stayed 2 nights in May 2023
Response from Flemings Selection Hotel Frankfurt City on May 14, 2023
Dear David,Thank you for your feedback! We're delighted to hear that you found our staff to be helpful and that you appreciated our great location near museums and cultural activities. We aim to provide excellent service and convenient access to attractions, so it's wonderful to know that we met your expectations. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back in the future!With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023
Response from Your Flemings Selection Hotel Frankfurt City Team on Apr 23, 2023
Dear Elizabeth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

matteo

Business traveller
Liked: Cleanliness, staff & service
Ok but not if you expect a near five start
An ok hotel but not meeting 4.5 stars level for sure. Rather old facilities, no room service for food, out of use gym though complementary entry to the one across the street. Rooms are spacious and nice but without any view outside. The bathroom in the bedroom model is questionable.
Stayed 1 night in Mar 2023
Response from Flemings Selection Hotel Frankfurt City on Mar 31, 2023
Dear matteo,thank you very much for your review.Our hotel is not classified with any stars but we do have a certain standart.As a boutique hotel our style is mixed with old and new facilities. We do not offer room service for food but you can order as a take away in our restaurant and simply pick it up. The open shower offers our guets a special experience and it is one of our company signatures.It is nice to see that you overall liked your experience with us and we are looking forward to welcome you again.With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by metro was great. Definitely would return
Stayed 1 night in Mar 2023
Response from Flemings Selection Hotel Frankfurt City on Mar 8, 2023
Dear Ashley,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Rashed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق قريب من السوق وهادئ ونظيف
Stayed 2 nights in Feb 2023
Response from Your Flemings Selection Hotel Frankfurt City Team on Feb 14, 2023
Dear Rashed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and that you liked our location and the cleanliness. We hope to see you again very soon.

4/10 Poor

Mutasem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Poor service, bed linings are poor, no room cleaning !!
Stayed 2 nights in Jan 2023
Response from Flemings Selection Hotel Frankfurt City Team on Feb 3, 2023
Dear Mutasem,thank you very much for taking the time to share your feedback with us.We recently started with our new cleaning concept wich is more enviromental and you can choose yourself how often the room get cleaned during your stay.We hope that you give us a second chance and we are able to earn back your trust.With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Kurt

Stayed 4 nights in Jan 2023
Response from Ihr Flemings Selection Hotel Frankfurt City Team on Jan 29, 2023
Lieber Kurt,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Flemings Selection Hotel Frankfurt City Team

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2023
Response from Flemings Selction Hotel Frankfurt City Team on Jan 16, 2023
Dear Philipp,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Flemings Selction Hotel Frankfurt City Team

10/10 Excellent

EMAD

6/10 Okay

Ellen Joy

Travelled with family
There was complimentary water on our first stay only. Hotel slippers got wet so we ask if we could have another one, the hotel housekeeping said they run out of hotel slippers? 🤔 Front desk personnel was charming and handsome. Very helpful when checking in
Stayed 2 nights in Dec 2022

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Etienne

Stayed 1 night in Dec 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large well appointed room. Good view of Frankfurt. Windows open. Main attraction interior decor and paternoster elevator

10/10 Excellent

Chawky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience at Flemings Selection Hotel was incredible. The staff was accomodating all our requests. Such a friendly staff at the Front Desk who made us feel very welcomed. Special thanks to Soreya!!! Rooms were very clean, also liked the Fitness center and sauna with the complimentary snacks, fruits and water bottles. We will definitely come back if we ever come back to Germany. I would probably correct your website where it mentions free airport shuttles. Thank you so much :)
Response from Flemings Selection Hotel Frankfurt City Team on Nov 13, 2022
Dear Chawky,thank you very much for your wonderful review.Is is great to see that you had a perfect stay with us.We really appreciate the comment about our wonderful team and will give a special thank to Seraja. We are happy that also the rooms and the other facilities in our hotel made you feel in the right place.Also thank you for the hint with the free airport shuttles. We will adjust it.We are looking forward for your next stay with us.With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in downtown Frankfurt
Needed a quick room for a night in the center of Frankfurt . Beautiful hotel and great location . Can highly recommend
Stayed 1 night in Oct 2022
Response from Your Flemings Selection Hotel Frankurt City Team on Oct 31, 2022
Dear Susanne,thank you very much for your review.It is great to see that you enjoyed your stay with us and that you liked our location and our wonderful hotel.We would love to welcome you again whenever you come to Frankfurt again.With kind regards

10/10 Excellent

Renate, Zephyrhills

Liked: Staff & service, amenities, property conditions & facilities
It is an ultra-modern hotel in the heart of everything. Great staff and totally secure
Stayed 5 nights in Oct 2022
Response from Your Flemings Selection Hotel Frankfurt City Team on Oct 31, 2022
Dear Renate,thank you very much for your wonderful review.We are very proud of our wonderful team and are happy that you felt safe with us.We will also start a renovation pretty soon to get even more modern.We hope to welcome you again very soon.

8/10 Good

Marcus

Stayed 1 night in Oct 2022
Response from Your Flemings Selection Hotel Frankfurt City Team on Oct 31, 2022
Dear Marcus,thank you very much for your review.We are happy that you had a good stay with us.If there is any more feedback you would like to provide we are happy to receive an e-mail.We are looking forward to welcome you again.With kind regards

2/10 Terrible

Karl

Stayed 2 nights in Oct 2022
Response from Ihr Flemings Selection Hotel Frankfurt City Team on Oct 31, 2022
Lieber Karl,vielen Dank für die Bewertung Ihres Aufenthalts.Es tut uns sehr Leid, dass Ihr Aufenthalt Ihnen nicht gefallen hat oder etwas während Ihres Aufenthalts Sie zu dieser Bewertung bewegte.Wir würden uns sehr über ein detailliertes Feedback freuen. Gerne per E-mail.Sollten Sie uns noch eine zweite Chance geben bin ich mir sicher, dass Sie einen schönen Aufenthalt bei uns haben werden.Herzliche Grüße

10/10 Excellent

Ali, Springfield Gardens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with immediate access to old center and pedestrian area.
Stayed 3 nights in Oct 2022
Response from Your Flemings Selection Hotel Frankfurt City Team on Oct 31, 2022
Dear Ali,thank you very much for your wonderful review.We are very happy that our wonderful location made you stay memorable.We are looking forward for your next stay with us.With kind regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good for early risers
Nice hotel with an old paternoster elevator in the lobby. My room (121) was right above the goods entrance for the hotel which meant that sleeping beyond 6am was not possible. If you rise early, ask for this room specifically because you won't need to set your alarm.
Stayed 2 nights in Sep 2022
Response from Flemings Selection Hotel Frankfurt City Team on Nov 13, 2022
Dear Guest,thank you very much for your review and the feedback you provided us.We are very sorry that you got disturbed by the good entrance that early. This is a valuable notice that we have to handle.We are happy that you overall liked your stay and we will make sure to give you a more quiet room if you return to Frankfurt.With kind regardsYour Flemings Selection Hotel Frankfurt City Team

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Location; The Paternoster is Awesome!
Very nice hotel in a great location, within walking distance of the Aldstadt, and many bars and restaurants. Riding the paternoster was definitely the highlight, although they only run it at certain times a day (we had asked when we arrived just before dinner and they turned it on). The rooms were very comfy and well stocked with a nespresso machine, minibar (about €3 per drink), and free bottle of water.
Stayed 1 night in Sep 2022
Response from Flemings Selection Hotel Frankfurt City Team on Sep 28, 2022
Dear Jordan,thank you very much for your great review.Our perfect location near the city centre and close to many restaurants and bars offers all our guests exactely what they are looking for.Your highlight the Paternoster is really fun and beside that also a great relic from the past.We are happy that you had a wonderful stay with us and we are looking forward to welcome you again.With kind regardsYour Flemings Selection Hotel Frankfurt City Team

4/10 Poor

liora

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was quite old, not very clean, smelly and with stained rugs
Stayed 3 nights in Sep 2022
Response from Flemings Selection Hotel Frankfurt City Team on Sep 28, 2022
Dear Liora,thank you very much for taking the time to write a review regarding your stay.We are sorry that we missed your expectations. Please be assured that this is not our standard.We are also planning a renovation for end of this year.I was able to see a sneak peak of the new rooms they look beautiful.I hope to see you again in the Flemings Selection.WIth kind regardsyour Flemings Selection Hotel Frankfurt City Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, some things to know
Foyer and restaurant were beautiful, excellent buffet breakfast. Spa was very small and in basement of the hotel, we didn’t use it after seeing it. Note- amenities say that there is free shuttle to train station- this is wrong, no shuttles available. Gym is okay, very small and also in basement. Room was good other than a stained carpet. Note that showers offer no privacy as they are part of the bedroom. Restaraunt staff were very friendly and great at remembering guests. They charged us for minibar use even though we didn’t take anything. Overall good but not excellent
Stayed 1 night in Aug 2022