Exterior

Reviews of Concorde Hotel

4 out of 5
Concorde Hotel
Karlstr. 9, Frankfurt, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1007 reviews" "
Rating 8 - Good. 382 out of 1007 reviews" "
Rating 6 - Okay. 106 out of 1007 reviews" "
Rating 4 - Poor. 29 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

yustina

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting rug, foreign hairs in bathroom, I am a size 0 and was very difficult to shower / maneuver to put the soap on. The hotel is on Karlstrasse am bahnhofviertel, which is extremely dirty and unsafe. The beds were so uncomfortable and, the pillows? They seemed to be made out of wood. Will never EVER stay here again. I booked this hotel trusting the "excellent, 4 star" rating from this app and others. It seems that AI has taken over and nothing can be trusted so, back to good old city data research before booking another hotel. This hotel is a 2.7 star at best!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Ghaith

Stayed 3 nights in Dec 2023

8/10 Good

Caroline

Stayed 2 nights in Dec 2023

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not bad bit dirty and old
Stayed 4 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff are fabulous and friendly. Location of hotel is brilliant less than 5 minutes from Train Station. And thats where problem start, beggars, gangs of lads on corners, fighting amongst themselves. The constant sirens, the traffic, building work. I went away for a break, come home more tired than I went. Frankfurt is lovely but does have alot of problems most of them near this hotel.
Stayed 4 nights in Dec 2023

6/10 Okay

Ryan Angelo

Liked: Staff & service
Disliked: Room comfort
Not recommended.
Stay at this hotel was just ok! It did its job of having a place to sleep and shower but other than these aspects of the hotel, I do not recommend it. It is situated near Frankfurt’s red light district with druggies and homeless are around.
Stayed 4 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

BEHDAD

Stayed 2 nights in Oct 2023

6/10 Okay

Werner

Business traveller
Liked: Cleanliness, staff & service
Terrible WiFi in my room.
Stayed 1 night in Sep 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be walking through an area where drugs are sold but it is heavily policed and everyone leaves you alone. You will soon ignore it easily enough.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay and good value for the price I paid.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; good room; excellent service. My room would have benefited from having a chair rather than an ottoman to sit on.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Leah

Travelled with family
Liked: Cleanliness, staff & service
The Hotel's all-round quality and value was fine - and its proximity to main station is very convenient. But the area's known street life issues make leaving and getting to the property after dark unappealing - to say the least. Also in this case: an intense street illumination around the property, should have made a set of proper black-out curtains or blinds a no-brainer. The provided sheer curtains were insufficient for a good night's sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
Very clean hotel and hotel room. Value for money. The only thing is the WiFi was very slow.
Stayed 7 nights in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Breakfast was inexpensive and delicious. Beds comfy
Stayed 2 nights in Aug 2023

10/10 Excellent

Vivianne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Receptionist who checked me in was extremely helpful, room was tidy, but so close to everything
Stayed 1 night in Aug 2023

6/10 Okay

Peggy

Stayed 2 nights in Jul 2023

6/10 Okay

Brian

Stayed 2 nights in Jul 2023

10/10 Excellent

Jamie

Stayed 1 night in Jul 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023

2/10 Terrible

Cristina

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
One night stay in Frankfurt on the way to Dusseldorf, my first time in the city. I didn't realize that the main station area is the worst place to stay, junkies etc. The hotel: small ugly room, tiny ancient TV screen, poorest breakfast, certainly NOT a 4 stars hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Stayed 3 nights in Jun 2023

10/10 Excellent

Cesar, Lawton

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and well kept property. Great value with generous checkin/out times. Super location next to a supermarket. Only downside was the bad wifi.
Stayed 1 night in Jun 2023

8/10 Good

Radames, Briarwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine
Stayed 1 night in Jun 2023

10/10 Excellent

Kevin

Stayed 1 night in May 2023

8/10 Good

Nigel John

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff friendly. The location near the main station is excellent. Unfortunately umdesirable elements are attracted to the immediate vicinity of the station. Once you get past this area it is fine. I was disappointed with the breakfsst buffet and expected more choice. However the food was good.
Stayed 2 nights in Apr 2023

10/10 Excellent

AJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous Staff
Stayed 1 night in Apr 2023

10/10 Excellent

Bilquis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

10/10 Excellent

Yuan Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really convenient to get to the center of the city. Sometimes, it can be loud around the area.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ample room.
Stayed 1 night in Dec 2022

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very clean. Super friendly staff. Just be careful which way you head when you leave the hotel. One side is the pretty run down.
Stayed 2 nights in Oct 2022

10/10 Excellent

William Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice updated hotel, great breakfast und fruhstuck… near the Hauptbahnhof but not embedded in the sleazy area. Short walk to old west Frankfurt and city center.
Stayed 2 nights in Oct 2022

4/10 Poor

ZHIHLI

Travelled with family
The hotel is near the Frankfurt central station, in an old building. The room is very small, the bathroom is tiny. It gives a uncomfortable feeling to stay. It advertised as 4 star hotel. I think it is 2 to 3 star hotel at most. It is not worth 265 EUR per night even in an expensive city as Frankfurt.
Stayed 1 night in Oct 2022

6/10 Okay

Scott, Washington

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is a very practical place but the area is quite scary and didn’t feel comfortable at all. Many drug addicts and strange people around the hotel.
Stayed 5 nights in Jul 2022

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Close to central transportation but lots of street people. Drug addicts all around but didn’t feel threatened
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and practical for solo travelers.
Clean place and practical for solo travelers. Rooms are a little small but for short stays this isn't a problem.
Stayed 1 night in Jul 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself, staff, cleanliness, convenient location, especially for a short stay, was great. 2 blocks away were many delicious restaurants! Unfortunately, getting from the hotel TO those great restaurants was very sketchy! Many homeless/druggies, doing their own thing... but at one point they thought my husband was filming them and one of them followed us to our hotel. The hotel staff took care of/protected us. This was our first time to Germany. Hind sight, I would have chosen a different location, closer to the Römer, where there are many attractions but less sketchy people/streets. The hotel and staff were excellent! It is just the location we wish we would have known more about.
Stayed 3 nights in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Got to Frankfurt train station, and walked past druggies, drug dealers, and people actually doing the drugs on the street across from Concorde Hotel. Street people would approach us for money. We ignored them, but we never felt safe. Once inside the hotel, you’re ok. But, it’s really disconcerting every time you leave the hotel. Breakfast was surprisingly nice, but again, it’s stressful to leave the hotel. We’ve been many countries in Europe, and this was the only time we’ve felt unsafe. Stayed two nights. Wished we would have stayed elsewhere.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Hannah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Did not enjoy our stay here one bit. The first room we were given was on floor 6, with the elevator only going up to floor 5 and then a set of stairs. Would have been ok except we had a stroller and 4 month old with us. I would have expected the receptionist to think about this and adjust to a different room if that was possible. He was a little rude. The room we arrived at absolutely stank of smoke - Horrendous. I complained and we were able to move to a room on the third floor (so there were more child and stroller friendly rooms available). Room was small and gradually smelt like cigarettes as the night went on. The only good thing was it’s closeness to the train station. However, the area around the train station is awful. Not safe for families- incredibly busy and full of drug dealing and transient folks. We felt really unsafe waking around and could not wait to leave the hotel and area. Thankfully we were only there one night and our purpose was to be near the train station. I would avoid this hotel and area. Don’t know how it has good reviews.
Stayed 1 night in Jul 2022

10/10 Excellent

ALEKSANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice room, small but clean, great front desk manager
Stayed 1 night in Jun 2022

10/10 Excellent

Esther

Stayed 4 nights in May 2022

10/10 Excellent

Deepak

Stayed 1 night in May 2022