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Reviews of Le Méridien Grand Hotel Nürnberg

Le Méridien Grand Hotel Nürnberg
Bahnhofstrasse 1-3, Nuremberg, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Carlos, Encino

Travelled with partner
We were in 7 countries in 30 days. Hotel was the 2nd worst. Dark decor was depressing, the rooms were smallest we had on trip for like priced hotels. The location is good but that is about all the good I can say. Everything else very average.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place
Le Meridien was excellent. Less expensive than some in the area. Staff was wonderful and location was excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good transition or business hotel. Clean, adequate and the staff was very good.
Stayed 2 nights in Dec 2023

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
I just love everything about this place!
Stayed 10 nights in Nov 2023

8/10 Good

kirstin

Stayed 1 night in Dec 2023

10/10 Excellent

Horst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the historical city center and conveniently near the main train station.
Stayed 5 nights in Oct 2023

10/10 Excellent

Seungpil

Stayed 4 nights in Sep 2023

10/10 Excellent

Caitlin

Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful traditional facility. Very comfortable beds and variety of rooms. Restaurant including breakfast is excellent. Good fitness room and excellent sauna. Old town is very entertaining to walk and enjoy food and drink.
Stayed 2 nights in Sep 2023

4/10 Poor

Heather C

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not impressed
Air conditioner was not working in the room. As we checked in late we did not realize until we weee getting ready for bed. When we told them on the morning no apology not even recognition that this was a problem. Will not stay here again
Stayed 1 night in Sep 2023
Response from Meysam on Sep 20, 2023
Dear Guest,Thank you for your honest review.I am sorry that the air conditioning in your room did not work. We will have your room checked by our technical department as soon as possible to correct the problem.I sincerely apologize for the fact that your problem with the air conditioner was not taken seriously the next day and that no compensation was offered. however, I will definitely follow up internally to prevent such occurrences in the future. I hope you still had a great time in Nuremberg and would be pleased if we could show you once again that we can actually do it differentlyKind regards,Meysam MohammadiFront Office.

10/10 Excellent

roselyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was very disapointed the menu for dining was limited....no fish, or pasta, only hamburgers, and the steak which i did enjoy but i would have liked fish one night...i ate dinner every night there....staff was curtious, and i received my meal timely....i was happy to see vegan on the menu by the way : ))
Stayed 5 nights in Sep 2023

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Yijing

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Thoroughly enjoyed our stay at Le Meridien. Clean rooms with great AC for the hot months. Super close to the city center and sites to walk and enjoy. Parking is a bit clunky, so be prepared for that but overall it was a great place to be and would highly recommend.
Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice and clean in comparison to others in Nuremberg. I had a deluxe room but its certainly not deluxe by deluxe standards. Area is located convenient to all. Staff could be just a little friendly but I suppose its a German protocol to be firm and cold.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Douglas, Fremont

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a "delux room, 1 king bed" but found the room and the bathroom quite small. With someone sitting at the desk it was not possible to walk around the bed. Also the hotel invoice and the Expedia quote were difficult to reconcile as the hotel charged breakfast separately (Expedia quoted breakfast as included), and the hotel includes tax in the rate while Expedia quotes tax separately. The hotel is convenient for walking into the walking streets of the old town.
Stayed 2 nights in May 2023
Response from Meysam on May 30, 2023
Dear Mr. Douglas,thank you for the honest evaluation about your stay.I am pleased that we left a good overall impression with you and at the same time regret that we could not meet your expectations of our house in all areas.I hope you still had a nice time in Nuremberg and would be pleased if we could show you again that we can actually do things differently.With kind regards from NurembergMeysam MohammadiFront Office Supervisor

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous historic luxury hotel
Outstanding historic and beautiful hotel. Excellent breakfast and dinner in luxurious dining room. Wonderful talented and charming staff. Fabulous room.
Stayed 2 nights in May 2023
Response from Nierasha Gunasekaram on May 22, 2023
Dear Mr. Briam, thank you for staying with us and taking your time to review us. It was a pleasure to have you as our guest ! We wish you all the best and looking forward to maybe welcome you again.Regards, Nierasha GunasekaramFront Office SupervisorLe Meridien Grand Hotel Nuremberg

10/10 Excellent

Marc

Stayed 1 night in May 2023
Response from Nierasha Gunasekaram on May 22, 2023
Dear Marc, thank you for staying with us and taking your time to review us. It was a pleasure to have you as our guest ! We wish you all the best and looking forward to maybe welcome you again.Regards, Nierasha GunasekaramFront Office SupervisorLe Meridien Grand Hotel Nuremberg

10/10 Excellent

Megan

Business traveller
Liked: Staff & service, property conditions & facilities
Great old hotel- it is old but nice. Breakfast is terrific!
Stayed 5 nights in May 2023
Response from Meysam on May 12, 2023
Dear Megan,Thank you very much for your trust in our Le Meridien Grand Hotel in Nuremberg and for taking time to give us your great feedback. We are more than happy to see that our guests are satisfied with us and our service. Thank you! We hope Nuremberg and we can welcome you soon again.Kind regards,Meysam MohammadiFront Office Supervisor

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Meysam Mohammadi on May 9, 2023
Dear Ronald,Thank you very much for your trust in our Le Meridien Grand Hotel in Nuremberg and for taking time to give us your great feedback. We are more than happy to see that our guests are satisfied with us and our service. Thank you! We hope Nuremberg and we can welcome you soon again.Kind regards,Meysam MohammadiFront Office Supervisor

10/10 Excellent

Nian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place to stay. Very close to train station and old town.
Stayed 2 nights in Apr 2023
Response from Nierasha Gunasekaram on May 22, 2023
Dear Ms. Nian, thank you for staying with us and taking your time to review us. It was a pleasure to have you as our guest ! We wish you all the best and looking forward to maybe welcome you again.Regards, Nierasha GunasekaramFront Office SupervisorLe Meridien Grand Hotel Nuremberg

2/10 Terrible

Liming

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is old, dirty and more moisture. The refrigerator doesn't work.
Stayed 1 night in Apr 2023
Response from Iman on Apr 24, 2023
Dear LimingThank you for taking the time to tell us about your experience at Le Meridien Grand Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Iman Iravani front office supervisor

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Nierasha Gunasekaram on May 22, 2023
Dear Mr. Charles,thank you for staying with us and taking your time to review us. It was a pleasure to have you as our guest ! We wish you all the best and looking forward to maybe welcome you again.Regards, Nierasha GunasekaramFront Office SupervisorLe Meridien Grand Hotel Nuremberg

6/10 Okay

DAVY

Disliked: Property conditions & facilities
the hotel is due for a renovation
Stayed 2 nights in Mar 2023

10/10 Excellent

MARIE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2023

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Stayed 2 nights in Dec 2022

6/10 Okay

Theo, Cardiff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at reception not very friendly. Room on 3rd floor extremely noisy. Good location

10/10 Excellent

Harald, Orangeburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend got room charges for breakfast Our contract as we booked was breakfast included Hope we both get two days breakfast back for each room

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Feel well short of expectations.
The hotel doesn't live up to its 5 Star status. It was perhaps once a 'Grand' hotel but now is a dated and understaffed property. The service was nowhere near 5-star standard with even fairly basic requests not being met.
Stayed 1 night in Nov 2022

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff

10/10 Excellent

Leo

Stayed 3 nights in Sep 2022

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot - close to the train station and the Old Town. Spent one night here before our River Cruise. Our room was lovely however, in the morning, the bathroom floor was soaked due to a a leaky air conditioner above the bathroom door. It made for a rather hectic arrangement to get ready to catch the bus to our cruise!
Stayed 1 night in Aug 2022

10/10 Excellent

Ralph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convenient, close to shops, restaurants and transportation. Restaurant in the hotel is exceptional.
Stayed 2 nights in Aug 2022

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2022

6/10 Okay

CETIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
All good minibar empty. In general it is clean but old.
Stayed 1 night in Jul 2022

8/10 Good

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

Gideon, Caesarea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel classic style amazing location.
Stayed 1 night in Jun 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here every time in Nuremberg for no other reason than the bartender Maurice
Stayed 6 nights in Jun 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Best staff we encountered on our trip (7 different hotels/stayed there twice.
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across from the train station and on the edge of the historic down town. Short walk to the castle. Wonderful breakfast. Worth the upgrade.
Stayed 4 nights in May 2022

2/10 Terrible

gurmit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Except being just outside the main station and in the town centre nothing else is there to like . Room was a box room , booked for two people but just had 1 single bath robe , 1 and half toilet roll in the toilet , needs a lot of updating in the rooms .
Stayed 1 night in May 2022

10/10 Excellent

Megan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback is that they say they have air conditioning but it isn’t . It is cooled air but not real air conditioning. The rooms were very warm.
Stayed 5 nights in May 2022

10/10 Excellent

Leah

Stayed 1 night in Apr 2022