Front of property

Reviews of Burg Rabenstein

Burg Rabenstein
Rabenstein 33, Ahorntal, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 130 reviews" "
Rating 8 - Good. 40 out of 130 reviews" "
Rating 6 - Okay. 11 out of 130 reviews" "
Rating 4 - Poor. 0 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Farni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 1 night in Nov 2023

8/10 Good

Inka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you are staying on property you drive down to the gate. Buzz the front desk and they will let you through to unload your bags. You will then park above the gate in the parking lot. We drove into town to eat dinner and pick up a couple of bottles of wine. Rooms were huge, clean, well kept.
Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing and the room was very comfortable. English is spoken but we had a miscommunication with the staff (not quite enough detail) about the location of the on-site concert, which led to us missing about half of it before we finally found it. Dinner in the hotel restaurant was good but very drawn out. After three hours, our 11-year-old was pretty antsy. Breakfast was good.
Stayed 1 night in Aug 2023

10/10 Excellent

David, EAST KEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful. Breakfast was fine. the room was comfortable. Parking is easy but a bit of a walk and the signs to the hotel could be improved. I found it confusing to find the entrance during a heavy downpour. But the hotel met my needs very nicely and I do commend the staff who are wonderful.
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at Burg Rabenstein for one evening in a trip around Germany, and it was well worth the stop. The castle and its grounds were beautiful. There is a local cave and falconry on-site; however, they were both closed for the winter (we visited in December). Even so, we were able to take advantage of the local hiking trails around the castle, which we thoroughly enjoyed. A free tour of the castle is included with your reservation booking, which was informative and enjoyable. The tour is in German. Hotel staff were incredibly welcoming and made our visit very enjoyable. The room was very large, clean, and offered a huge soaking tub. The room was a bit noisy - you could hear everything in the hallways and rooms above/below. However, that wouldn't deter us from visiting again. Breakfast was free and included a nice spread of meats, cheeses, granola, yogurt, various coffees, and eggs made to order. There was a dinner murder-mystery performance the night we stayed; however, it was already booked up. The concierge suggested two local restaurants, one of which was right down the road and had amazing food. Overall, we loved our visit and look forward to staying here again on our next trip to Germany.
Stayed 1 night in Nov 2022

10/10 Excellent

Olof, Ystad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022

8/10 Good

Megan

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. The location and view are beautiful. The room was very large and comfortable. The staff was first class. This was one of the nicest hotel experiences we have had. I can’t recommend it more highly.
Stayed 1 night in Aug 2021

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
I loved staying here. It is not far off the A9 and is stiuated in a beautiful location in the Franconian mountains. The property is very well maintained and the kitchen is excellent. They also have an outbuilding and beirgarten which was quite relaxing. Will definitely visit again!
Stayed 1 night in Sep 2019

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The castle is truly unique and the staff was very accommodating. It’s a fun look at history and offers amazing views.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything the website said it is. The food is superb, the staff attentive. The big log fire is irresistible.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations and unique experience, high recommendations
Stayed 1 night in Apr 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic castle hotel
Hotel is really castle and way to the reception is via the stone bridge. it is really romatic hotel for weekend.
Stayed 1 night in Jan 2019

6/10 Okay

Rob, Colleyville, TX, USA

Liked: Cleanliness
Burg Rabenstein is a Medieval Castle Hotel in a idyllic setting overlooking a beautiful ravine in rural Franconia. There are beautiful hiking trails, a nice beer garden and a falconry, which puts on daily shows. The WiFi is poor in terms of connection strength and unless you ask for multiple login codes, you will only receive access for a single device. The hotel in not air conditioned and many of the windows do not have screens. So, the rooms can be stuffy in warm weather, or alternatively you’ll get eaten up by bugs. The rooms are dark even with the lights on. The main desk is only staffed from 8 am until 9 pm. There is no bell service, so you will need to carry your bags up stairs yourself. There is an elevator, but it is located at the back of the dining room and does not reach all rooms. The food at dinner is good, but service can be slow. The Continental breakfast was good and starts at 8 am. The Burg would be a fun getaway for a family looking to unplug for a few days, step back in time and enjoy the outdoors in a beautiful place. It perhaps lacks too many of the creature comforts and service which would be ideal for a couples getaway.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

John, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a castle from the 13th Century!
The setting is amazing. The rooms find a comfortable balance between preserving the old and providing the comfort of new. There are many walking trails and a a place that has different species of bird that have shows which sound interesting.
Stayed 1 night in Jun 2018

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great castle experience
The castle was an awesome setting with beautiful and spacious guest room with king bed as well as stunning common areas such as lobby with fireplace and dining room and chapel. We were traveling the castle road across Germany and came across this hotel. Quiet and relaxing. We had a delicious dinner in the restaurant as well as a terrific breakfast buffet in the morning. We took a tour of Sophie's Cave located on the grounds. Highly recommend this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No hot water and misleading claims from hotel staf
I had little to no got water both mornings of my stay. I traveled with a friend and we had two rooms, upon check-in we were told that we could split the bill and pay with two separate card on the morning we check out; however, on checkout they wouldn't split the bill for the two rooms and claimed there was nothing they could do. The wifi is also terrible and didn't work in My room or my friends room. It's a cool old castle and worth a visit to just check out, but I wouldn't recommend staying there.
Stayed 2 nights in Mar 2018

10/10 Excellent

Andrew and Emily, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Germany
It's a real castle... What's not to love! Genuinely the most memorable stay in 3 weeks we have had from countless hotels. Dinner was special, the lounge with the open fire you could sit in all night. And super breakfast too. Do yourself a favour and don't miss the caves and falconry next door too!
Stayed 1 night in Oct 2017

10/10 Excellent

Matthew, NJ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Castle in Great Location
Very comfortable castle, great room (suite) with views over the valley. Room was comfortable and well furnished though shame not to have a kettle to make ourselves drinks. No TV which was fine, and very patchy WiFi which we were ok with but others may find irritating. Public rooms fantastic and a roof terrace too. Fires in the evening even in August. Not many staff and very discrete service - you can ask for anything and it is delivered with charm, but you need to ask. This suited us but this is not like a luxury US Hotel. Situation is fantastic. Beautiful countryside, great hiking trails and small villages to visit. Not far to Bamberg and we stayed here while attending the Bayreuth Festival just 20 mins drive away. Breakfast is great, evening restaurant ok - menu limited and poor for vegetarians (you could eat there once) but reasonable.
Stayed 5 nights in Aug 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy tale castle.
An amazing castle to stay in, sited on a spectacular crag. The evening meals and breakfasts were excellent and all the staff helpful and welcoming. It was wonderful to be able to wander the corridors on a evening and sit in an atmospheric lounge area with log fire. Staff were always on hand to provide drinks etc. Will definitely return.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun to stay in a medieval castle
The castle is beautifully appointed as a hotel. It seems mostly patronized by Germans. I was the only non-German in the place, which is a good sign of its appeal to locals. I was there for one of their special meals, 4 courses and a fire show. The food was excellent and the show entertaining. My room had a lovely view. The bathrooms are a little worn, but clean and functional. I was not too happy with the small room I was initially given (a single, which was fine, but no character). They immediately moved me to another room, which was lovely. I would recommend booking a larger room, even if travelling on your own, so you get the nicer decor. The common rooms (dining, lounge) are lovely. Breakfast was excellent. I stayed here for one night on the way from Bayreuth to Munich. It is a little off the beaten track, but worth the extra effort.
View from the room
Entrance
On the castle tour

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of my life
The location is perfect, its out of the way from the noise of city and traffic, in the beautiful countryside. The castle looks amazing as you drive up to it, and when you enter it is just as beautiful, if not more, on the inside. The rooms are immaculate and the staff is extremely helpful and accommodating. I had an amazing stay, the food was the best ive ever eaten in all of germany, and i will definately be coming back!

8/10 Good

Don, NL, CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle experience with modern comforts
Facility was amazingly clean and well organized. Very quiet. Food was excellent. Staff were very accommodating.

10/10 Excellent

Donald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the time to stay at the Berg.
Our stay at the Berg was everything we hoped for. Everyone enjoyed the stay.

10/10 Excellent

Larry, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, historic castle with wonderful views &
In general, it was great. We were upgraded to a suite, but the wifi didn't work there. We had a crabby waitress the one night we ate there. However, the front office staff was outstanding--especially Laura & Nina(?).

10/10 Excellent

Alexander, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great castle
Great castle. Really worth visiting. Super cozy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and atmosphere....
We arrived late and the staff was very accommodating. It was a real pleasure. We were invited into the fireside lounge for drinks and everyone was very friendly.

10/10 Excellent

IAN, Solihull UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stop over in a place so peaceful
This may be off the beaten track, but it was so worthwhile. Excellent staff, very helpful. Room was a suite, couldn't ask for more. Only thing missing was air con, it was over 30 degrees during our stop, so very close. Maybe a portable unit would work. But the setting was top-notch.

6/10 Okay

Frank

10/10 Excellent

Kandie, Hanover, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Our stay here was incredible. Every amenity was thought of and everyone was friendly and helpful. The rooms were more than comfortable and quite beautiful. The reception staff greeted us at the grand wooden castle door. We arrived late, (we got lost) and they held a late dinner reservation for us. The food was not only delicious, but a work of art to look at. The waitress claimed her English was catastrophic (her description, not ours) but she was fabulous and truly spoke english quite well.

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Julian

Travelled with partner
Liked: Staff & service, property conditions & facilities
Bathroom war very modern, the room itself very big - super! Cleanlyness was okay but could have been better. Receprion at arrival was subpar, that could have been more friendly in general, didn't feel welcomed. But all in all, great hotel!
Stayed 1 night in Feb 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service
Einzigartiges Ambiente in 800 Jahre alter Burg auf Felsvorsprung mit tollem Essen und tollem Service vom Personal. Leider ist die Ausstattung und die Anmutung unser Zimmers deutlich in die Jahre gekommen - unser Preisniveau lag bei der Rabenstein Suite immerhin auf 5-Sterne Ebene - da reicht dann Ambiente allein nicht mehr und es muss mehr geliefert werden wie zB sicheres und leistungsstarkes WLAN (gerade wenn kein TV), Minibar im Zimmer (oder zumindest Kaffee/Teezubereitungsmöglichkeit) sowie eine hoch- und neuwertige Ausstattung mit voller Funktion
Stayed 3 nights in Jan 2024

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Burgfeeling mit kleinen Abstrichen
Der Check-in an der Rezeption war etwas hektisch und holprig. Wir wurden mehfach darauf hingewiesen, dass wir gleich zum Empfangs-Cocktail in den 1. Stock kommen sollten. Als wir dorthin kamen und unser Getränk wählte, wollte man 13 € dafür. Als wir sagten, dass wir gerade angekommene Gäste des Hauses sind und dass ein Willkommens-Cocktail normalerweise kostenlos ist, wurden wir mit unverständlichen Blicken abgeschaut. Das Getränk, das wir nicht zahlen wollten, wurde daraufhin hin zurückgegossen.... Kein schöner Start! ... und das an unserem Silberhochzeitstag. Die Luxus-Suite war zwar groß, aber mit einer recht zusammengewürfelten Einrichtung. Die Dusche in der Badewanne – ohne eine seitliche Abdeckung - ist nicht so gut. Eine Minibar oder ein Kühlschrank suchten wir in der Suite vergeblich. Lange Wege mit dem Gepäck bis zur Suite (kein Kofferwagen / mitten durch den Speisesaal) sind nicht schön. Das sollte man wissen: es gibt weder ein Radio noch ein TV in der Suite. So lupenrein mittelalterlich ist das Gebäude nicht, dass man es als Grund anführt, bewusst keine TV Geräte zu haben. In unserem Zimmer war auch noch der Internetempfang schlecht und instabil. Was wirklich gut war und den Aufenthalt angenehm gestaltete war ein sehr gutes Frühstück und die freundliche Bedienung.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kai Bernhard

Stayed 1 night in Nov 2023

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellent- in allen Belangen!
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. The room was great and we enjoyed sitting by the fire before dinner. The was no restaurant open on our first night ( Monday) which would have been nice to know in advance.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etwas besonderes - kann man empfehlen
Stayed 1 night in Aug 2023

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Bra boende med bra middag och frukost
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer war sehr klein und es war sehr heiß in dem Zimmer.
Stayed 4 nights in Jul 2023

10/10 Excellent

Oskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

JEAN FRANCOIS

Stayed 1 night in Jul 2023

8/10 Good

Friedrich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
wunderschöne Lage mitten in der Natur. Das Burgrestaurant bietet eine ausgezeichnete Küche.
Stayed 1 night in Jun 2023

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war sehr schön und sauber. Das Frühstück war sehr lecker. Alles in allem ein schöner Aufenthalt. Weniger die Burg war das Highlight als die Falknerei und die Sophienhöhle.
Stayed 1 night in May 2023

10/10 Excellent

Willibald

Stayed 1 night in Apr 2023

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum sehr zufrieden und haben ein paar erholsame und interessante Tage in dem Burghotel verbracht. Das Kaminzimmer hat uns besonders gut gefallen.
Stayed 3 nights in Apr 2023

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Falk

Stayed 1 night in Apr 2023