Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (unit)
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Reviews of Mt Cook View Motel

4 out of 5
Mt Cook View Motel
209 Cook Flat Road, Fox Glacier

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 167 reviews" "
Rating 8 - Good. 54 out of 167 reviews" "
Rating 6 - Okay. 13 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly Moo Kean

Liked: Cleanliness
Haunted room
Stayed 3 nights in Mar 2024
Response from g on Mar 23, 2024
What a load of rubbish

10/10 Excellent

Randall H, Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually does have a Cook view!
Stayed 1 night in Mar 2024

8/10 Good

Wing Fung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i think the hotel in this area are all relatively old but only staying for a night is fine. the bathroom is very new while the bedroom is relatively old. the only supermarket / store close quite early so we buy some basic stuff to cook in our room. the location is very convenient for our next day heli hike.
Stayed 1 night in Feb 2024
Response from Iva on Feb 18, 2024
Hi, we are glad that you have enjoyed your stay with us

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious rooms
Stayed 1 night in Dec 2023
Response from Iva on Jan 17, 2024
Thank you, we are pleased that you enjoyed your stay.

10/10 Excellent

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view
Stayed 1 night in Nov 2023
Response from Renata on Jan 11, 2024
Thank you! We are happy that you enjoyed your stay with us!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice outlook
Stayed 1 night in Jan 2024
Response from Iva on Jan 9, 2024
Thank you, pleased that you enjoy your stay

10/10 Excellent

Senthil

Liked: Cleanliness, staff & service, property conditions & facilities
Such a fabulous location with a view to Mt Cook and Mt Tasman and the other smaller snomy mountains. Very spacious place with some unique features like a dial with a pin for the shower
Stayed 2 nights in Jan 2024
Response from Iva on Jan 9, 2024
Thank you, pleased that you enjoy your stay

2/10 Terrible

Patricia

Travelled with partner
Disliked: Amenities
We only booked it because the Expedia listing showed a seasonal pool open 9am-7pm. Imagine our surprise when there was no pool. False advertising should not be tolerated by your company. Shame on the property owners for not caring what we were expecting or even trying to do anything to. Rectify
Stayed 1 night in Jan 2024

8/10 Good

Wen, McDonough

Travelled with family
Liked: Cleanliness, staff & service
The place is ok. It feels clean. It may be the farthest motel from town with a little more than a mile. It provides basic bathroom stuff, a towel per person and shampoo. It did not have body washer and other amenities.
Stayed 1 night in Jan 2024
Response from Iva on Jan 9, 2024
Thank you, pleased that you enjoy your stay

10/10 Excellent

Chengda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for accessing New Zealand Fox Glacier. Spacious room with complete amenities. Good value.
Stayed 1 night in Dec 2023
Response from Iva on Dec 15, 2023
Thank you, we are glad that you enjoyed your stay

10/10 Excellent

cydney

Stayed 1 night in Nov 2023
Response from Iva on Nov 21, 2023
Pleased that you enjoyed your stay, Cydney

10/10 Excellent

disha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and facilities
Stayed 1 night in Oct 2023
Response from Iva on Oct 27, 2023
Thank you for your review, we are please you all enjoyed your stay with us.

8/10 Good

David

Liked: Cleanliness, staff & service
The only thing that let the property down was the lounge . Very uncomfortable needs replacing.
Stayed 1 night in Oct 2023
Response from g on Oct 20, 2023
Thanks for your review, we will look into replacing the couch,

8/10 Good

Sanjay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The great part about this property is its location, far from the hustle and bustle and in a very quiet area where once can blend with nature and see the terrific night sky. The rooms were large, beds and pillows comfortable and the heating worked well. However, there was no one on call either at the office nor on phone which needs to be corrected. Some items in the bathroom and room were non functional.
Stayed 2 nights in Jul 2023
Response from Iva on Jul 23, 2023
Thank you for your review, I did go out for dinner on Saturday night and did not take my phone, however on return home at 8.30pm I try ringing you back a couple of times and no reply from you.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Renata on May 20, 2023
Thank you for your review.

8/10 Good

Patti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Renata on Apr 24, 2023
Thank you for your review.

8/10 Good

Courtney

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location with a great view. Unit kitchen was well stocked with equiptment to cook a meal. Kitchen, bedrooms and lounge were nice and clean but bathroom let the place down. Toilet stunk of stale urine and in desperate need of a proper scrub and disinfect.
Response from Renata on Apr 22, 2023
Sorry about toilet, thank you for bringing it to our attention.

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, spacious and well equipped. Area is beautiful.
Stayed 1 night in Mar 2023
Response from Iva on Mar 20, 2023
Hi Marina, thank you for nice feedback. We are glad that you have enjoyed your stay with us.

2/10 Terrible

Bryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
It reeked with cigarette smoke that permeated our clothes, the bed, everything. The place is also very run down.
Stayed 1 night in Feb 2023
Response from Renata on Mar 3, 2023
Dear Bryan, we are sorry that you didn't enjoy your stay in our motel. We didn't notice any smell and din't get any other complaints. Considering the age of motel we are convinced that our equipment is still in good condition. If you wanted to have modern unit you could book our executive studios.Cheers!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of th mountains, clean and quiet
Stayed 2 nights in Feb 2023
Response from Renata on Mar 4, 2023
Thank you Mark, we are please you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place to stay near Fox glacier.
Stayed 1 night in Feb 2023
Response from Iva on Mar 1, 2023
Thank you for your nice feedback.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and very helpful with recommendations of where to go in the local area. Stunning location and views. Comfortable bed and great facilities. Beautifully clean bathroom and great kitchen. Short walk to great local restaurants. Would highly recommend.
Response from Iva on Mar 1, 2023
We are happy that you have enjoyed your stay. Thank you for your nice feedback, we really appreciate that.

10/10 Excellent

ROXANNE, LITTLETON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the bungalow was AMAZING! Easy location. Wonderful accommodation!
Stayed 1 night in Feb 2023
Response from Iva on Feb 23, 2023
Thank you for your nice feedback, we are glad that you have enjoyed the stay with us.

10/10 Excellent

Anthony, Bury St Edmunds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice refurbished bathroom
Stayed 2 nights in Feb 2023
Response from Iva on Feb 20, 2023
Thank you for your feedback, we are glad that you have enjoyed your stay with us.

10/10 Excellent

Wai Shan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Spacious. Nice staff
Stayed 1 night in Feb 2023
Response from Iva on Feb 16, 2023
Hi, thank you for your nice feed back. We are glad that you have enjoyed your stay.

10/10 Excellent

Tsui-Wen

Stayed 1 night in Feb 2023
Response from Iva on Feb 16, 2023
We really appreciate your feed back and we are glad that you have enjoyed your stay. Thank you

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain view, large spacious rooms immaculately maintained, very easy access to Lake Matheson and easy walk to town centre (15 mins or so on pathway). Wifi was a bit spotty in our room but fine outside. Highly recommend.
Stayed 1 night in Feb 2023
Response from Renata on Feb 14, 2023
Thank you Jane for your review, we appreciate your feed back.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently remodeled. Staff very Helpful ! Location was great for getting to Fox Glacier
Stayed 2 nights in Feb 2023
Response from Renata on Feb 14, 2023
Thank you for your review, we appreciate your feed back.

10/10 Excellent

Catalin, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Extremely quiet, very nice view.
Stayed 1 night in Jan 2023
Response from Renata on Feb 14, 2023
Thank you for your review, we are pleased you enjoyed your stay with us.

10/10 Excellent

Joel Galvez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet beautifully located place. love the friendly staff and owners.
Response from Renata on Jan 23, 2023
Thank you! We're pleased that you have enjoyed your stay here!

8/10 Good

Joel Galvez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and nice spaceous units.friendly staff.beautiful places around.
Response from ice on Jan 8, 2023
Thank you for your review, we are please you enjoyed your stay with us.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the room was spacious and had everything we needed
Response from ice on Jan 6, 2023
Thank you,we are please you enjoyed your stay with us.

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from ice on Dec 25, 2022
Thank you for your review we are pleased you enjoyed your stay with us.

10/10 Excellent

Briana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing with such helpful staff!! My whole family really enjoyed how clean the room was!!
Response from ice on Dec 25, 2022
Thank you Briana, we are please you all enjoyed your stay with us.

10/10 Excellent

Keeley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay at. We were in one of the 2 bedroom apartments and was very comfortable. Beds were great. Had own kitchen, lounge areas which was great. Free Wi-Fi also
Response from ice on Dec 17, 2022
Thank you for your review, we are pleased you all enjoyed your stay.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from room. Full kitchenette with induction cooker. Excellent place. Only lacking was a new wardrobe space with some hangers. But didn’t stop us from enjoying our stay.
Response from ice on Dec 9, 2022
Thank you Jennifer.

10/10 Excellent

Joan

Stayed 2 nights in Oct 2022

10/10 Excellent

Meagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and went out of his way to help us have the best experience at fox glacier lovely clean space and my girls loved the pony
Stayed 2 nights in Oct 2022
Response from ice on Oct 10, 2022
Thank you Meagan, please you all enjoyed your stay.

10/10 Excellent

Saizad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,enjoyed our stay. Rooms were very neat and tidy. Definitely Stay here again.
Stayed 2 nights in May 2022
Response from ice on Jun 25, 2022
Thank you for your review, we are please you enjoyed your stay.

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, kids in the bedroom so grown ups had the lounge after bedtime. Unit a bit dated, but clean and well equipped. Friendly staff. Amazing view out our bedroom window
Stayed 1 night in Apr 2022
Response from ice on May 5, 2022
Thank you Fiona, we are pleased you enjoyed your stay, will update some items in the rooms when we move out of the tough times.

10/10 Excellent

Georgina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 1 night in Apr 2022
Response from ice on May 1, 2022
Thank you Georgina, we are please you enjoyed your stay with us.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did the job nicely.
Stayed 2 nights in Apr 2022
Response from ice on May 1, 2022
Thanks Peter, we are please you enjoyed your stay with us.

10/10 Excellent

Katie

Stayed 1 night in Apr 2022

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such luxury for the price.Stunning views .Great owner.Everything we needed At the end of the road of Motels so just keep going.
Stayed 1 night in Mar 2022
Response from Chloe on Mar 29, 2022
Thank you Judith for your review. We are glad you enjoyed your stay.

10/10 Excellent

KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with the Mt Cook View Motel
motel was very clean and wide. the landlord was very kind.
Stayed 1 night in Jan 2022
Response from ice on Feb 1, 2022
Thank you, we are pleased you enjoyed your stay.

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2022
Response from ice on Jan 20, 2022
Thanks Mark, we are pleased you all enjoyed your stay with us. Gavin

8/10 Good

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and serene environment
Stayed 1 night in Dec 2021
Response from ice on Jan 20, 2022
Thank you Mary we are pleased you enjoy your stay.

10/10 Excellent

Ollivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from ice on Oct 4, 2021
what

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
Response from Matt on Jul 24, 2021
Thank you we are please you enjoy your stay with us.