Is Fox Glacier Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fox Glacier Jade Hotel?

Self parking is free at this property.

What time is check-in at Fox Glacier Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

Where is Fox Glacier Jade Hotel located?

Situated in Fox Glacier, this hostal is steps from Te Wahipounamu and Fox Glacier Glow Worm Forest. Lake Matheson and Lake Gault are also within 6 mi (10 km).

Fox Glacier Jade Hotel - Latest Reviews, Deals & Photos 2025

6/10 Okay

ZOLTAN

Feb 24, 2025

As a room where we stayed for a night was clean and convenient. However, the whole building needs some maintenance.

Stayed 1 night in Feb 2025

2/10 Terrible

Bella

Jun 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention.

Stayed 1 night in Jun 2025

8/10 Good

Patricia

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities

You get what you pay for and I couldn't complain as we were a late booking. We had everything we needed, comfortable bed, hot shower and private bathroom. Jesus (spanish manager) did all he could to accomodate us. If you want 5 star and want to pay 4 times the price stay elsewhere but this was very suitable for us, no complaints here 😊

Stayed 1 night in Feb 2025

4/10 Poor

Jeff

Mar 17, 2025

Disliked: Property conditions & facilities

While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain

Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Mar 16, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very old and tired. No cutlery or cups But a kettle.

Stayed 1 night in Mar 2025

6/10 Okay

Joy

Feb 22, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

OK

The whole place could do with some care, very tired looking building, peeling paint, not that clean, could nit connect to the wifi, no tv and no cups to make a drink in, The bed however was really comfortable and we did sleep well.

Stayed 1 night in Feb 2025

2/10 Terrible

Ivan

Feb 2, 2025

Disliked: Cleanliness, staff & service

No daily housekeeping. No hanger in bathroom. This is likd a hostel type of accomodation

Stayed 1 night in Feb 2025

8/10 Good

Sonia

Nov 21, 2023

Disliked: Staff & service

Needed a garbage bin in the kitchen area and at least looked at daily. Great stop for the area.

Stayed 2 nights in Nov 2023

4/10 Poor

Thais

Jan 1, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The room was very clean. But it says wifi which unfortunately does not work unless you are outside. The TV works off of wifi, so no TV to be able to unwind. The frame on the twin bed needs to be bigger as you fall off either side giving you mininum area to sleep. But it was great distance to the Fox Glacier walk and Lake Matheson.

2/10 Terrible

Angela

Nov 21, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

It was like staying at a renovation site. Staff were no where to be found.

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Feb 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE

We were very excited to come to Fox Glacier for our heli-hike tour. That is, until we drove into the ruins of Jade Hotel. We were greeted with an overgrown building, trash, and a sketchy appearance. The registration employee was kind but quickly rushed us out to search for our room. The room was dark, smelled of mold, had no AC or airflow, a plywood-like bed frame, and had leftover hair in the bathroom from previous users. If not for the cold outside air, we would have considered camping in the mountains. I am not sure where else you should seek refuge, but I would not recommend the Jade Hotel, despite its deceiving name. Best of luck and good travels.

Stayed 1 night in Feb 2025

4/10 Poor

Vere

Feb 20, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel is in very poor, unsightly, condition. The service at reception was absent to minimal. The room was clean but a little tatty despite being said to be one of their best. The TV was connected via WiFi whose channel was not connected to the internet. The satellite TV was not working. Both faults were beyond the capability of the staff to correct. I eventually reset & tuned the sat & its LNB myself. The nearby Bestsy Jane restaurant was great & improved the overall experience.

Stayed 1 night in Feb 2025

8/10 Good

Stephan

Nov 17, 2023

Disliked: Staff & service, property conditions & facilities

There was nobody. it was a Ghostel. But the few i think renovated rooms where perfect

Stayed 2 nights in Nov 2023

2/10 Terrible

Tari

Dec 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and dated!

Once arriving at hotel property appears very run down and unkept. We were show. Our room, room was dirty ( beer bottle under bed but visible without bending over), black sand/dirt on sheets, floor not vacuumed, no garbage bin, no cups, towels holey and stained. No wifi available unless standing outside. We are well travelled people and are used to all types of rooms. I’m never fussed about age of property but cleanliness is a must! When we asked about changing room he said it was booked but when we were out around 10 pm many rooms still empty. Overall very disappointed! This room was $250 for two twin beds! Not worth it!

Stayed 1 night in Dec 2024

2/10 Terrible

Winnie

Aug 18, 2023

Disliked: Amenities

The kitchen was terrible very dirty and rubbish was full and nobody clean. There’re no other tenant in that hotel when we stayed. There was no rubbish bin inside the room as well. Staff passed the key to us then left the hotel already and not appear anymore.

Stayed 1 night in Aug 2023

2/10 Terrible

Shrinivasan

Jan 5, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck

Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Jan 2, 2024

Run down

Very run down and unclean. Mould spores in our shower and rubbish left outside near car park and in cooking and eating area for couple days. Did not feel comfortable in the environment provided. Generally don’t ask for much- I don’t mind hostels but this was not up to spec.

Stayed 2 nights in Dec 2023

4/10 Poor

Jo

Dec 28, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Sadly we had an unpleasant stay at this property. Buildings very run down. Unpleasant really strong smell like chlorine in room. Staff changed room which was appreciated. Staff did try and help but limited english.Water had to be boiled for use. The weirdest thing was tea and coffee provided but no cups or kettle. Manager stated owner would not provide milk for guests. Outside areas were very untidy and uncared for looking. Appreciated that staff tried their best but was a miserable stay.

Stayed 1 night in Dec 2023

2/10 Terrible

matt

Jan 23, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss.

It’s cheap for a reason. We found: None of the staff in reception spoke English very well or at all. Dyer wouldn’t warm up so ended up going around the corner to another lodge to finish it. Hair all over the bathroom? I think someone had had a hair cut or something in there and not cleared it up. Kitchen was dirty and ill equipped. There was no fridge and had to after a Google translate conversation with check in staff was allowed to use the freezer for my cool packs. Generally just very dirty and smelled very damp. Wi-Fi didn’t work. Only plus was The beds and sheets where clean but I think this was only due to an external company doing the bedding for them. I stay in basic/cheap accommodation quite often and there where some standards here ‘the jade’ just failed to meet. With a bit of effort it could be a really nice place. Sort it out!

Stayed 2 nights in Jan 2024

2/10 Terrible

Trevor

Feb 17, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Coffee facilities, but no mugs or teaspoons. No hot water when w went to have a shower, not many guests. When we ran water, it was brown. No wifi where we were. Had to sit in front of office to get reception. Surroundings run down

Stayed 1 night in Feb 2025

2/10 Terrible

Weiqiang

Jan 10, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

最垃圾的酒店！

Stayed 1 night in Jan 2025

4/10 Poor

Tana

Jan 2, 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Aroha

Dec 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

4/10 Poor

Miriam

Feb 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

8/10 Good

Matthew

Jan 14, 2024

Nice quiet place to stay for couple days.

Stayed 2 nights in Jan 2024

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