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Reviews of Travelodge by Wyndham North Richland Hills/Dallas/Ft Worth

2 out of 5
Travelodge by Wyndham North Richland Hills/Dallas/Ft Worth
7920 Bedford Euless Rd, North Richland Hills, TX

Reviews

6.2
Rating 10 - Excellent. 206 out of 942 reviews" "
Rating 8 - Good. 202 out of 942 reviews" "
Rating 6 - Okay. 190 out of 942 reviews" "
Rating 4 - Poor. 157 out of 942 reviews" "
Rating 2 - Terrible. 187 out of 942 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Business traveller
Liked: Amenities
👍
Stayed 1 night in Apr 2024
Response from Mike on Apr 21, 2024
Dear Eddie,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on Apr 11, 2024
Dear Simon,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

8/10 Good

Priscilla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Too expensive and knocked on door after I paid room again. Couldn't do my laundry anytime. Other than that it was a great room whoever did the work or remodel of the room I was in did a great job.
Stayed 1 night in Mar 2024
Response from Mike on Apr 5, 2024
Dear Priscilla,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 Excellent

Molly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
No coffee pot
Stayed 1 night in Apr 2024
Response from Mike on Apr 5, 2024
Dear Molly,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 Terrible

byanca, lovington

Disliked: Cleanliness, staff & service, property conditions & facilities
Meh
Stayed 3 nights in Feb 2024
Response from Mike on Mar 4, 2024
Dear Byanca,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 Excellent

A C

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Mike on Jan 31, 2024
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 Excellent

Breshon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Travelodge North Richland Hills, TX on Jan 15, 2024
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

6/10 Okay

Aaron

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Travelodge North Richland Hills on Jan 10, 2024
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Jan 2024
Response from Travelodge North Richland Hills, TX on Jan 8, 2024
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

2/10 Terrible

alvya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property double booked my room and i was set out with nowhere to stay for the night after i prepaid for a room.
Stayed 1 night in Dec 2023
Response from Travelodge North Richland Hills, TX. on Dec 14, 2023
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We are distressed that we did not earn your recommendation and that our customer service was to blame. This is not typical for us, as our team is dedicated to enhancing the guest experience in any way possible. Our team will be spoken to. Please accept our apologies.

8/10 Good

Eli'ezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mike on Dec 11, 2023
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 Good

Maria de los Angeles Martinez

Travelled with family, Business traveller
The property is unkept and looks like a 1 star motel
Stayed 2 nights in Dec 2023
Response from Mike on Dec 8, 2023
Dear Maria,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 Good

Deonna

Disliked: Amenities, property conditions & facilities
You get what you pay for. Its not bad at all. Random people in the parking lot in their cars with the lights on is weird and the rooms arent pretty but not as dirty with bugs. Ive stayed in a lot worse. If youre staying here its only to sleep and have your belongings in. Nothing more. If you plan on being in your room a lot, this is not the place for you. Otherwise, easy check in and out. Low on towels and tissue paper.Easy fix if you gobdown to the lobby and ask. Theyll give you them right then and there. Dont talk to anyone and you'll be alright.
Stayed 1 night in Dec 2023
Response from Mike on Dec 8, 2023
Dear Deonna,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was horrible
It was filthy there was roches I was not please at all.
Stayed 1 night in Nov 2023
Response from Mike on Nov 27, 2023
Dear Stephanie,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

2/10 Terrible

Olvin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I only stayed one night and the bed was small
Stayed 2 nights in Nov 2023
Response from Mike on Nov 13, 2023
Dear Olvin,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. You had booked a one full size bed and that was the reason it was small. Please accept our apologies.Sincerely,Travelodge

8/10 Good

Jeanne Marie

Stayed 2 nights in Nov 2023
Response from Mike on Nov 27, 2023
Dear Jeanne,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 Good

Brian

Stayed 1 night in Oct 2023
Response from Mike on Oct 23, 2023
Dear Brian,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 Good

Jeanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was a hair dryer in the rest room.
Stayed 1 night in Oct 2023
Response from Mike on Nov 2, 2023
Dear Jeanne,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. Thank you so much for this wonderful review. You summed it up perfectly and we are thrilled. Nice for future guests to read. We appreciate it very much.Sincerely,Travelodge

2/10 Terrible

Elia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on Oct 16, 2023
Dear Elia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 Okay

Tommy

It was cheap, but clean.
Stayed 1 night in Aug 2023
Response from Mike on Aug 31, 2023
Dear Tommy,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 Poor

Jodi

Stayed 1 night in Aug 2023
Response from Mike on Aug 14, 2023
Dear Jodi,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

4/10 Poor

Kimberly

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please let me make it clear that the staff was great! Very friendly, really understanding and cooperative. The unfortunate part was the pictures posted of property on website didn't even seem the same. I do understand it said they were under going construction. I should have looked at the room immediately after checking in but i had to get to seeing my ill mother, so that was my fault. When we got back to stay i did not feel safe, especially with children. This may be a place people also live paying a weekly rate, it just did not seem safe at all. There were people hanging out everywhere and it was really late. Room was not clean at all, there was stuff on the walls, on walls in bathroom, floor was dirty...it was bad. I did not stay, talked to guy at desk but doors were locked so i had to talk through what seemed like bank teller glass. He was kind and understood, told me to come back the next morning and talk to manager. I had no issues with any staff or management, you all did great. I just had issues with cleanliness, my safety and my children's safety, it just was bad that way. I learned to check your room immediately, perhaps then i could have just not been charged at all for a room that i didn't feel comfortable to stay in.
Stayed 4 nights in Aug 2023
Response from Mike on Aug 14, 2023
Dear Kimberly,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 Okay

JERRY

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
PRICE WAS RIGHT FOR THE PEOPLE THERE.
Stayed 2 nights in Jul 2023
Response from Mike on Jul 24, 2023
Dear Jerry,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 Okay

Erica

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Mike on Jul 24, 2023
Dear Erica,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
The staff was very friendly. The remote control didn’t work but otherwise the stay was excellent.
Stayed 1 night in Jul 2023
Response from Mike on Jul 17, 2023
Dear Charles,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mike on Jul 7, 2023
Dear Michelle,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again. Sincerely,Travelodge

10/10 Excellent

Tayveon

Stayed 1 night in Jul 2023
Response from Mike on Jul 7, 2023
Dear Tayveon,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Jun 2023
Response from Mike on Jul 2, 2023
Dear Andrea,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

4/10 Poor

Stan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Mike on Jun 19, 2023
Dear Stan,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 Okay

Aaron

Stayed 3 nights in Jun 2023
Response from Mike on Jun 19, 2023
Dear Aaron,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2023
Response from Mike on Jun 12, 2023
Dear Sandra,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provided 3 times room key but cannot opened it. Staff said they wrote wrong room number to the key envelopes but not his fault !!! Ac doesn't stop.
Stayed 1 night in Jun 2023
Response from Mike on Jun 12, 2023
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mike on Jun 5, 2023
Dear Rebecca,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 Good

Galilea

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023
Response from Mike on May 15, 2023
Dear Galilea,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Mike on Apr 17, 2023
Dear Sonia,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Mike on Apr 3, 2023
Dear Javier,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My first room the door to restroom woul not close it was actually not even fixed right. I resquested a new room which was smaller bed was comfy but woke up with horrible allergies and I’m terribly allergic to mold. I had to shorten Timmy stay there and leave.
Stayed 2 nights in Mar 2023
Response from Mike on Mar 27, 2023
Dear Anita,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023
Response from Mike on Apr 15, 2023
Dear Jessica,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 Good

Greg

Travelled with partner
Disliked: Property conditions & facilities
Beds were comfortable. Maid service was very good. The floor was filthy. We haf to wash our feet when we went to bed.
Stayed 7 nights in Mar 2023
Response from Mike on Mar 27, 2023
Dear Greg,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

6/10 Okay

Paola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Mike on Mar 27, 2023
Dear Paola,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 Excellent

Sonia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mike on Mar 20, 2023
Dear Sonia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, in disrepair, remotes didn't work. People hanging out in the parking lot. $81 was definitely not the value of my stay.
Stayed 1 night in Mar 2023
Response from Mike on Mar 17, 2023
Dear David,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Mike on Feb 27, 2023
Dear Sonia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 Terrible

Douglas

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
they had bugs (roaches) the bedspread was dirty and had a Burt spot. the breakfast bar was never open.
Stayed 3 nights in Jan 2023
Response from Mike on Jan 23, 2023
Dear Douglas,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.We do not serve the breakfast.Sincerely,Travelodge

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Mike on Jan 6, 2023
Dear Salem,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Dec 2022
Response from Mike on Dec 26, 2022
Dear David,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 Poor

Francisco

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Mike on Nov 1, 2022
Dear Francisco,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Stay away
Nicely remolded room but carpet was dirty and found hair in the sink! Bedding was clean and comfortable. Someone in next room were arguing and pounding on walls and door and yelling obscenities! Called the office & they put a stop to it. Was approached in the parking lot near the stairwell by a beggar wanting money! Was almost crashed into by a car flying through the parking lot! Seems there’s no kind of security at all! We will not stay here again
Stayed 1 night in Oct 2022
Response from Mike on Oct 24, 2022
Dear Richard,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Mike on Oct 24, 2022
Dear Greg,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 Terrible

Shannon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel
Booked my room a week out. When I got to the hotel. Front desk said my room was still dirty. But gave me clean bedding. Told me I needed to clean it myself. If I didn’t want to there was no other room available There were also an issue with the shower. You couldn’t use it. roaches in this room
Stayed 3 nights in Sep 2022
Response from Mike on Oct 5, 2022
Dear Shannon,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely, Travelodge