All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 311 out of 1000 reviews" "
10 - Excellent
311
Rating 8 - Good. 271 out of 1000 reviews" "
8 - Good
271
Rating 6 - Okay. 179 out of 1000 reviews" "
6 - Okay
179
Rating 4 - Poor. 115 out of 1000 reviews" "
4 - Poor
115
Rating 2 - Terrible. 124 out of 1000 reviews" "
2 - Terrible
124
7.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Poor
Valerie
Travelled with family and small children, Business traveller
Hotel was very old and smelled musty. I found a large fingernail clipper under the couch, a long fake fingernail in b another part of the room and a small bug crawled across the nightstand even I turned on the bedside lamp in the middle of the night. TV is inconveniently placed between the couch and bed and too small to see from either. Also, it isn't a smart TV so no Netflix etc.
Valerie
Stayed 4 nights in Apr 2024
Response from vk on Apr 13, 2024
Hi Valerie we are sorry that you found a fingernail clipper under the couch and a bug in your guest room we will work towards resolving them hope you give us second chance to serve you better
I saying about seven or eight roaches around the sink but other than that everything was perfect
Donald
Stayed 2 nights in Apr 2024
Response from vk on Apr 12, 2024
Hi Donald I am sorry for the roaches in your room we will resolve this issue thanks for letting us know hope you give us second chance to serve you better
6/10 Okay
John, McLean
Business traveller
Apr 11, 2024
Liked: Staff & service
Great folks, decent location to NW Fort Worth but property is tired.
John
Stayed 2 nights in Apr 2024
Response from vk on Apr 12, 2024
Hi john thanks for your review we will work towards your concerns
6/10 Okay
Patrick
Travelled with family
Mar 17, 2024
Elevator was not clean and shady painting on the bathroom door.
Patrick
Stayed 2 nights in Mar 2024
Response from vk on Mar 17, 2024
Hi Patrick thanks for your review we will look into your concerns and work to resolve them hope you give us second chance to serve you better
Site stated HDMI cables worked on Tvs, they didn't couldn't watch anything left and hour later, guy told me its not meant for HDMI...
Joseph
Stayed 1 night in Mar 2024
Response from vk on Mar 9, 2024
Hi Joseph thanks for your time writing a review i am sorry for the bad experience with TV we will resolve the issue asap hope you give us second chance to serve you better
Had a really nice breakfast. Many choices. TV kept going offline, but everything else was great.
EILEEN
Stayed 2 nights in Mar 2024
Response from vk on Mar 4, 2024
Hi Eileen thanks for your positive review I am happy you found our breakfast good sorry for the TV going offline I hope you give us second chance to serve you better
10/10 Excellent
Sharon
Feb 27, 2024
Liked: Property conditions & facilities
Great staff
Sharon
Stayed 1 night in Jan 2024
Response from vk on Feb 28, 2024
Hi Sharon I am happy you found our staff helpful see you in your next visit
Hi Dee I am sorry for the bad experience during your stay we are collectively working hard towards customer satisfaction and hope you give us a second chance
Could have been cleaned better. Front desk staff were not very welcoming.
Kimberly
Stayed 1 night in Feb 2024
Response from vk on Feb 15, 2024
Hi Kimberly thanks for your time writing a review we are working collectively to keep guests happy and hope you give us a second chance to serve you better
Staff was friendly and helpful. Property is in desperate need of renovations. Toilet was leaking. Staff fixed it.
Mindy
Stayed 1 night in Jan 2024
Response from vk on Jan 29, 2024
Hi Mindy thanks for taking the time to write a review I am sorry you are not happy with your stay with us we are here to serve you better hope you give us second chance to serve you better
Room was clean and comfy. Located near good restaurants. Hot breakfast was good. scrambled eggs, sausage, bacon, waffles, cereal, breads, milk, juices, coffee. Clean area.
Carol
Stayed 2 nights in Jan 2024
Response from Amanda on Jan 20, 2024
Hello Carol,Thank you for the positive feedback you have given us here at La Quinta Hotel. We are glad to hear you were satisfied with your stay. We hope to see you next time.!
Check out is 11 am. Cleaning staff tried opening my door, after a brief knock, at 9:30 am. They did it again at 10:30. Both times, I told them I was in the room.
Sleeping in is part of a pleasurable trip. The staff here took away part of our morning, which I paid for. Very frustrated.
Erik
Stayed 1 night in Dec 2023
Response from vk on Jan 5, 2024
Hi Erik thanks for taking the time to write a review I am training my housekeeping we are here to serve you better
Hi Diane thanks for taking the time to write a review I am sorry you are not happy with your stay and hope you give us a second chance to serve you better
Good place to get some sleep but the place needs a face lift. TVs are on some kind of app or something. I had to let my TV adjust itself till i could see it. Wasn't the tv but the signal. Carpets were badly worn. Need was comfortable and the shower in my room worked very well. The breakfast was pretty good as well. They had the waffle machine. They also had cereal, bagels and yogurt. If you can get the city view rooms it is s nice view. I reserved a city view room but they have me the parking lot view instead.
Larry
Stayed 1 night in Dec 2023
Response from vk on Dec 18, 2023
Hi Larry thanks for taking the time to write a review. I am sorry you are not happy with your stay we are trying our best to serve you better and hope you give us a second chance
Hi Kimberley, thanks for writing a positive review of your feedback. It is important to us to see you on your next visit
4/10 Poor
Robin
Nov 13, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken most of time we were there. No outside lighting…very dark in parking lot
Robin
Stayed 2 nights in Nov 2023
Response from vk on Nov 13, 2023
Hi Robin thanks for taking the time to write a review your feedback is very important to us we are sorry for the bad experience we will look into concerns raised by you hope you will give us second chance to serve you better
Property needs updating. Very pricey for the quality or lack there of.
Kelly
Stayed 1 night in Nov 2023
Response from vk on Nov 11, 2023
Hi Kelly thanks for taking the time to write a review we are looking into the concerns raised by you and take the appropriate measures to resolve them hope you give us a second chance to serve you better
10/10 Excellent
Matt
Nov 10, 2023
Matt
Stayed 4 nights in Nov 2023
Response from vk on Nov 11, 2023
Hi Matt thanks for taking the time to write a positive review your feedback is essential to us see you again on your next visit
Hi Alberto thanks for taking the time to write a review seems you are unsatisfied with your stay with us we are trying our best to serve you better and hope you give us a second chance on your next trip
Hi Marlita thanks for taking the time to write a positive review hope you will stay with us on your next visit
10/10 Excellent
David
Oct 16, 2023
David
Stayed 1 night in Oct 2023
Response from vk on Nov 5, 2023
Hi David thanks for your positive feedback see you in your next visit
6/10 Okay
John
Oct 16, 2023
Liked: Staff & service
Disliked: Cleanliness
Property could use a deep clean. Staff was friendly and helpful.
John
Stayed 2 nights in Oct 2023
Response from vk on Oct 16, 2023
Thanks, John for your feedback your feedback is very important to us we will look into the cleaning concerns raised by you hope you give us another chance to serve you better in the future.
8/10 Good
Jack
Travelled with family
Oct 15, 2023
Liked: Cleanliness, staff & service, room comfort
Could stand some refurbishing and updates. It was clean and comfortable.
Jack
Stayed 1 night in Oct 2023
Response from vk on Oct 15, 2023
Hi Jack Thanks for your feedback we will look into the concerns raised by you we are here to serve you better Hope you give us next chance to serve you better
The elevator broke down on the day I arrived I was on the 4th floor. I stayed a total of 3 days and 2 nights but was in and out quite a bit. The toilet seat was broken. I did call down to the front desk the first day and there was no answer. I forgot to tell them the following days and when I got home there was a $20 charge to the credit card I gave them. When I contacted the Hotel after my flight that evening the girl said I would have to talk to the manager the next day. I tried to call the hotel several times. Each time the phone was picked up and set aside. I could hear people in the back ground. No one would talk. Don't stay here. The customer service is not good at all.
Ginger
Stayed 2 nights in Oct 2023
Response from vk on Oct 8, 2023
Hi Ginger Thank you for your stay and for posting your feedback which is very important to us. We are investigating the issue you had and be back in touch. Please note Elevator was not broke down, We have it down in a day for three days to finish an upgrade It is unfortunate that you didn't notice our guest notice at front desk. We even moved guests to first or second floors as requested.
Booked the room, got to the hotel to check in and there were no rooms available, they stated they would send my money back and waive the cancellation fee. Only the cancelation fee was waived. $190.45 has yet to be refunded to my bank account.
Elizabeth
Stayed 1 night in Sep 2023
Response from vk on Sep 27, 2023
Sorry Elizabeth for bad experience you will refunded the total dollar amount
4/10 Poor
Gene
Travelled with family and small children
Sep 25, 2023
Disliked: Cleanliness
My room had a horrible smell in it. I mean horrible. The television did not work at all. Don't know no anyone's name but didn't feel comfortable.
Gene
Stayed 1 night in Sep 2023
Response from vk on Sep 26, 2023
Thanks Gene for your feedback sorry for bad experience we will try hard to make your stay pleasant.
6/10 Okay
Ana
Travelled with family, Travelled with pets
Sep 20, 2023
We visited Forth Worth for a concert at the Dickies Arena. The location is convenient since there are restaurants near by, shopping centers, even a movie theater less than 5 minutes away. The best part for us was that we could bring our 55lb. dog with us since this hotel is pet friendly! We had a pleasant stay over all.
Ana
Stayed 2 nights in Sep 2023
Response from vk on Sep 20, 2023
Thanks Ana for your positive feedback serve you better in your next visit