Suite, 2 Bedrooms, Non Smoking (1 King and 2 Double Beds) | Living area

Reviews of Homewood Suites by Hilton Ft. Worth-North at Fossil Creek

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 103 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easily accessible and very quiet
Stayed 3 nights in Mar 2024

8/10 Good

Krista

Travelled with family and small children
Liked: Staff & service
The area was a bit scary and they didn’t close the gate. Staff was not dressed professionally. She was wearing a GAP hoodie.
Stayed 2 nights in Feb 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Melanie

Travelled with family, Business traveller
Size of room was great. Suite actually, but beds inscrutable. Pillows very small and flat. Heater made loud popping noises. Shower did not work very well. Bathtub drain was broken. But it was very quiet and in good location.
Stayed 2 nights in Jan 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Lamar

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Everyone seemed liked they enjoyed their jobs and were very accommodating. The woman who set out the morning breakfast did an exceptional job. Thank you! I can always depend on Homewood Suites!
Stayed 1 night in Dec 2023

8/10 Good

Geovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean, the staff was friendly. My only complaint was that the bed made noises every time we moved. Also, the surrounding areas didn’t felt safe. Not sure if there are cameras in the parking lot but if not, they should be installed for the safety of the guests and the vehicles.
Stayed 1 night in Dec 2023

10/10 Excellent

Ernie

Stayed 2 nights in Oct 2023

8/10 Good

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked the day staff and how helpful they were. However the night staff attendant is horrible on the day that we arrived. We asked for extra towels and blankets and weren't accommodated because they "didn't have anymore". What hotel in the world doesn't have extras. They weren't booked fully either. So there was no excuse for that. However the next morning when the new people came in we asked and they were able to help. Also the sinks would back up when water was ran for longer than about 20 seconds. Other than that it was an ok experience
Stayed 2 nights in Nov 2023

4/10 Poor

Fatima

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was okay. But I didn’t like the building, kitchen was damaged, I couldn’t cook anything.
Stayed 2 nights in Nov 2023

4/10 Poor

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, dated and smells moldy.
Stayed 1 night in Nov 2023

8/10 Good

Kristi

Stayed 1 night in Oct 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Bad breakfast
Stayed 2 nights in Oct 2023

8/10 Good

Hervold

Stayed 1 night in Oct 2023

6/10 Okay

Douglas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious, breakfast is good and dog friendly!
Stayed 2 nights in Aug 2023

4/10 Poor

Peggy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Veronica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Perfect for large families
Room was large and fit all of us. A family of 7. Front staff was friendly. Breakfast was good. Kids loved the waffles. Room needs to be deep cleaned but you could tell they are in the process of upgrading the hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Christopher

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms were filthy, everything was caked in dust, dirty dishes in the washing machine, AND the floors clearly had never had a carpet cleaning. We had to wear shoes at all times as the floor was SUPER dirty and 1 second walking around your feet would be black.
Stayed 3 nights in Sep 2023

10/10 Excellent

pricha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Wade

Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Stayed 1 night in Sep 2023

10/10 Excellent

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything.
Stayed 1 night in Jul 2023

8/10 Good

Lidia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was great except for the room the carpet it was so dirty that my feet were black that how nasty it was but other the. That everything was great
Stayed 1 night in Sep 2023

4/10 Poor

Lidia, Ormeau Hills

Travelled with family
Disliked: Cleanliness, amenities
The problem at this property, rooms outdated, and the air quality is bad The strong cigarette smoke, chemicals cleaning supplies and mouldy smell is unbearable, the air conditioning system needs a thorough cleaning, After requesting a better room and trying to change the second room to a better one with no bad smell, I got very sick through the night bad headaches as and vomiting from the air conditioner quality. My request on booking was non smoking room But all they rooms have very bad smoke smell. I had to check out next day because they had no better room Also they didn’t honour the refund request Very disappointing
Stayed 6 nights in Aug 2023

10/10 Excellent

Tee

Stayed 1 night in Sep 2023

10/10 Excellent

Teniqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was a nice hotel very clean. Staff was really nice. Also offered Breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
My room had a bar of soap in the shower from the previous tennent and blood on the kitchen towel that was not ours. We also found a pair of shorts in the room that did not belong to us. The toilet dripped all night long and if you go out to the pool area you get locked out as there is no key card scanner to come back in just wires of where it used to be. They do leave a rock by the back door for you to prop it open to get back in - but there is not a note or anything to make you aware when you walk out that you need to use it. On the bright side, the front desk staff was very friendly and I enjoyed my interactions with them.
Stayed 3 nights in Sep 2023

4/10 Poor

Kathrine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
At first glance it’s a nice hotel. We got up to the 7th floor which is where our room (712) is. The air conditioner for the floor is broken and the thermostat said it was 91 degrees in the hallway. The room itself was decent. Except for the fact that the carpet tiles on the side of the bed where the window is are coming up due to the air conditioner leaking. The floor was wet in that corner of the room. Also, I paid for a suite with a king size bed and was given a room with a queen. I wouldn’t stay here again even if you paid me. I’ve stayed at Motel 6’s that were in better shape.

4/10 Poor

Jonathon

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We were removed from our 2-bed room because the A/C in the room was out. We were moved to a 1 bed, and a pull out couch. The A/C on our floor didn’t work, but the A/C in our room worked well. The temp in the hallway was 92. The pool was closed as well.
Stayed 2 nights in Aug 2023

8/10 Good

Anthony

Stayed 2 nights in Aug 2023

4/10 Poor

Taylor

Disliked: Cleanliness, amenities, property conditions & facilities
Property felt incredibly unsafe. Room was dirty, furniture was stained, lock to my bedroom didn’t work properly and was taped together, shower was dirty. I left an hour after checking in and went and stayed somewhere else.
Stayed 2 nights in Aug 2023

4/10 Poor

Armando

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They send me at the and of the hall and room looks to old, Not worth it, Room looks like needs a lot of changes,
Stayed 1 night in Aug 2023

10/10 Excellent

Iyshia

Stayed 4 nights in Aug 2023

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Garbage
Hotel was so hot it was uncomfortable the entire time, told the staff but nothing was done. Beds sucked, hotel was dirty, location is crack head central so good luck.
Stayed 3 nights in Aug 2023

6/10 Okay

Tracie Simmons

Travelled with family
Liked: Amenities
Na
Stayed 5 nights in Aug 2023

4/10 Poor

Damaris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Chen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff on handphone instead of responding to guests. Speak too softly. When I requested room to be cleaned, Tony responded not sure we can do it today, Cleaners are too busy. What???!!!
Stayed 4 nights in Jul 2023

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

THIRUVILLAMALA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except one night we had an issue and the exhaust was not working. I complained to the reception and they said they will give me one night free once that escalate and let them mamnage know. Nothing happened. Is it possible for me to get some reward as I am an IHG member.regard
Stayed 2 nights in Jul 2023

4/10 Poor

Stacey

Stayed 3 nights in Jul 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benson

Stayed 3 nights in Jul 2023

10/10 Excellent

Angel

Stayed 1 night in Jul 2023

10/10 Excellent

Nicole, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, great customer service
Stayed 1 night in Jul 2023

10/10 Excellent

john

Stayed 1 night in Jul 2023

2/10 Terrible

Courtney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Arriving at the property it seemed very dark and unsafe. I asked the front desk lady and she would not answer me. The place smelled of urine and dirt. One of our members was unable to get into her room and we tired calling many times, but phones did not work. The stay was awful. And expedia would not refund.
Stayed 5 nights in Jun 2023

6/10 Okay

Alejandra

Travelled with family, Business traveller
No pool and no afternoon snacks as stated.
Stayed 2 nights in Jul 2023