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Reviews of Hampton Inn & Suites N. Ft. Worth-Alliance Airport

2.5 out of 5
Hampton Inn & Suites N. Ft. Worth-Alliance Airport
13600 N Freeway, Fort Worth, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 942 reviews" "
Rating 8 - Good. 268 out of 942 reviews" "
Rating 6 - Okay. 76 out of 942 reviews" "
Rating 4 - Poor. 52 out of 942 reviews" "
Rating 2 - Terrible. 36 out of 942 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Amanda, Pleasant Grove

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The seating area in the lobby where you eat was filthy. All the chairs had nasty mystery stains. This hotel is outdated and the pool was dirty.
Stayed 5 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location
Stayed 1 night in Apr 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC unit was a bit louder then i woul prefer. Very convenient while driving on 35N
Stayed 1 night in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

6/10 Okay

Howard

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Diana M.

Liked: Cleanliness, amenities, property conditions & facilities
It is not right inside the city but out a little ways and that makes for a nice place to stay as well.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paden

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean especially for age of building. Room was against elevators which were not quiet. AC temp did not seem right. Had to crank down to 64 to not be sweating. (Usually happy at 74)
Stayed 2 nights in Jan 2024

8/10 Good

TEMESHIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Staff nice.

10/10 Excellent

Jaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ft Worth Trip
Excellent hotel, very friendly staff, and overall a great experience.
Stayed 2 nights in Jan 2024

8/10 Good

Kathy

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel! Clean and accommodating! Great place to bring your Pet! Pet fee is high. With that said, plenty of area to walk your dog.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darla

Travelled with family
Liked: Amenities
Very clean, easy access and close to the location we wanted. Thank you Expedia.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Debra

Disliked: Room comfort
Staying in Denton, TX next time.
Loud freeway noise and uncomfortable bed. Very few options for dining. Gave this place a second chance and it failed.
Stayed 1 night in Dec 2023

8/10 Good

Willam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convention
Came in town for Anime Frontier and had an amazing experience, what was even better was being able to to come back to a super comfortable hotel room.
Stayed 3 nights in Dec 2023

10/10 Excellent

Blondell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Nov 2023

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
It was great :)
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and close to daughter's house.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!
Stayed 1 night in Oct 2023

10/10 Excellent

Deangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Right off a highway and not much around or in walking distance.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. We were allowed to check in a little early, my husband is disabled and really needed to rest. The rooms were clean and the coffee was good and the pumpkin waffles were delish!! The first room we got had a broken ac and we were upgraded to a suite with a blaster of an ac, so everything worked out great!
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Shalonda

Stayed 1 night in Oct 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Property clean and staff was friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find, it is quiet and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Judy

Liked: Cleanliness
Room was not ready at checkin time, said I'd nap in the lobby till it was ready 30 to 45 minutes. They quickly found me a room. On theb5th
Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Clean safe and comfortable
Stayed 1 night in Sep 2023

6/10 Okay

Pam

Stayed 1 night in Sep 2023

2/10 Terrible

joe garza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I DID NOT GET TO STAY AT HOTEL AS PLANNED . HAD TO CANCEL DUE TO ILLNESS. WANTED EXPEDIA TO REFUND MY PAYPAL ACCOUNT BUT THEY HAVE A NO REFUND POLICY. I LOVE THE HAMPTON INN. BUT WILL NO LONGER USE EXPEDIA.
Stayed 3 nights in Sep 2023
Response from Jose Camarena on Sep 7, 2023
sorry to hear that next time you can make the reservation directly with the hotel

10/10 Excellent

Hollye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times and I’ve had a good experience each time! Staff is generally always willing to accommodate me.
Stayed 1 night in Aug 2023
Response from Jose Camarena on Sep 5, 2023
Thank You for your feedback hope to see you soon again

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

6/10 Okay

Patrick

Stayed 2 nights in Sep 2023
Response from Jose Camarena on Sep 5, 2023
Thank you for your feedback hope to see you soon again

10/10 Excellent

Allan, Arcadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just what we have come to expect with Hampton Inn stays - perfect. Good location.
Stayed 3 nights in Aug 2023
Response from Jose Camarena on Sep 5, 2023
Thank you for your feedback hope to see you soon again

10/10 Excellent

John, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking that was easy to get into and out onto major highway and city streets
Stayed 3 nights in Aug 2023
Response from Jose Camarena on Sep 5, 2023
Thank you for your feedback hope to see you soon again

6/10 Okay

Charity

Liked: Staff & service
Disliked: Cleanliness
Okay place
My husband and I arrived friday afternoon and the gentleman working the front desk was very friendly. We got to the room and the bedroom airconditioner was not cooling as well as the living room one . Living room temp ice cold , bedroom temp felt like 75. We are used to 69/ 70. The cleaning staff needs to pay alittle more attention to details. I went into the restroom and as i was putting the toilet lid down i noticed what looked like smeared blood on the rim of the seat. And the floor could have used a bit of vacuuming. Overall it was just okay. If i was in the area again i probably wouldn't stay there again.
Stayed 2 nights in Aug 2023
Response from Jose Camarena on Sep 5, 2023
Thank You for your feedback we will put more attention to the areas that you mention hope to see you here again

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a good hotel experience. It was kinda far from convenient eateries but the hotel and staff were quite good. The breakfast was good with a good selection of choices. It is close to both a major interstate (I-35W) and an airport. So the noise level is a bit much. The facility is well kept.
Stayed 2 nights in Aug 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

10/10 Excellent

Kristina

Travelled with family, Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back for my 5th time this summer!! 2023
Stayed 1 night in Aug 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

10/10 Excellent

Flor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great I didn’t saw ice machine I didn’t ask for that either to be fair
Stayed 1 night in Aug 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

10/10 Excellent

Meridy, Hodges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that the ice machine on the 5th floor was out of order and has been for some time now i had to go to a lower floor to get ice totally unacceptable when i ask staff have they put in a work order they replied management say thats not a priority right now but its 107° degrees outside and your quest can't enjoy the pleasure of having ice available
Stayed 2 nights in Jul 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome! Jermaine was fabulous, breakfast was good, rooms clean.
Stayed 2 nights in Jul 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

6/10 Okay

Lance

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.

10/10 Excellent

Emilea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jose Camarena on Aug 7, 2023
Thank you for your feedback hope to see you soon again.