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Super 8 by Wyndham Columbia City – Avis

2 out of 5
Super 8 by Wyndham Columbia City
235 Frontage Road, Columbia City, IN

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 308 avis sur 884." "
Note de 8 – Bien, d’après 346 avis sur 884." "
Note de 6 – Acceptable, d’après 143 avis sur 884." "
Note de 4 – Médiocre, d’après 57 avis sur 884." "
Note de 2 – Terrible, d’après 30 avis sur 884." "

8,2/10

Propreté

8,6/10

Service et personnel

7,2/10

Commodités

7,8/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 – Bien

yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous étions de passage, hôtel correct et tranquille et propre
Séjour de 1 nuit en janvier 2018

10/10 – Excellent

Joshua

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms smelled really clean
Séjour de 1 nuit en mai 2024
Abhi a répondu le 14 mai 2024
Thank you for giving us 5/5 ratings we appreciate your feedback and business.

6/10 – Acceptable

Janice

Voyage en famille
It’s an average super 8, adequate in all ways—clean, convenient, quiet. The outdoor grounds could use some weeding to reflect the neatness of the inside
Séjour de 1 nuit en mai 2024
Abhi a répondu le 14 mai 2024
Thank you for giving us 3/5 ratings we will work on your comments and we appreciate your feedback and business.

6/10 – Acceptable

Jao

Points forts : Propreté, service et personnel
A clean but very bare bones hotel. I can’t complain too much, because the hotel is in the middle of absolutely nowhere, but I’ve stayed in nicer places.
Séjour de 1 nuit en avril 2024
Abhi a répondu le 21 avr. 2024
We appreciate your business and feedback .

10/10 – Excellent

JT

Séjour de 1 nuit en avril 2024
Abhi a répondu le 14 mai 2024
Thank you for giving us 5/5 ratings we appreciate your feedback and business.

6/10 – Acceptable

Joseph

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
We have stayed here a couple times and they were all fine. This last stay, however was not the best. The room had ceiling particles hanging down all throughout, the bed was made but looked like someone sat on it and the Complimentary small bottle of conditioner was half gone.
Séjour de 1 nuit en mars 2024
Abhi a répondu le 21 avr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know so in future we can rectify it. I will like to apologize on behalf of my entire staff and thanks for your business and feedback .

10/10 – Excellent

Laura

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We are always a late check in and they're very fast and accommodating.
Séjour de 1 nuit en mars 2024
Abhi a répondu le 21 avr. 2024
Thank you for giving 5/5 ratings we appreciate your business and feedback

8/10 – Bien

Iva, Waldorf

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The beds were a little firm for me but in great codition. Breakfast was ok but waffles are a miss. Great coffee!! Very convient to the area around Columbia City and near Ft Wayne.
Séjour de 4 nuits en mars 2024
Abhi a répondu le 21 avr. 2024
Thank you for giving 4/5 ratings we appreciate your business and feedback

10/10 – Excellent

Ken

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A nice spacious room.
Séjour de 2 nuits en février 2024
Abhi a répondu le 3 mars 2024
Thank you for giving us 5 out of 5 ratings we appreciate your feedback and business.

8/10 – Bien

Dianne

Séjour de 1 nuit en février 2024
Abhi a répondu le 21 avr. 2024
Thank you for giving 4/5 ratings we appreciate your business and feedback

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service
Séjour de 1 nuit en février 2024
Abhi a répondu le 3 mars 2024
Thank you for giving us 5 out of 5 ratings we appreciate your feedback and business.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly fast service
Séjour de 1 nuit en janvier 2024
Abhi a répondu le 3 mars 2024
Thank you for giving us 5 out of 5 ratings we appreciate your feedback and business.

8/10 – Bien

Laura

Points forts : Propreté, service et personnel
Meets all of our basic needs every time we visit.
Séjour de 2 nuits en décembre 2023
Abhi a répondu le 3 mars 2024
Thank you for giving us 4 out of 5 ratings we appreciate your feedback and business.

4/10 – Médiocre

Scott

Voyage d’affaires
Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2024
Abhi a répondu le 3 mars 2024
Sorry we could not meet your expectation but we appreciate your feedback and business.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet safe and friendly
Abhi a répondu le 16 janv. 2024
Thank your comments and giving us 5 out of 5 ratings we really appreciate your feedback and business.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en novembre 2023
Abhi a répondu le 16 janv. 2024
Thank your comments and giving us 5 out of 5 ratings we really appreciate your feedback and business.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place! Restful
Séjour de 1 nuit en décembre 2023
Abhi a répondu le 16 janv. 2024
Thank your comments and giving us 5 out of 5 ratings we really appreciate your feedback and business.

8/10 – Bien

LaMont

Séjour de 3 nuits en décembre 2023
Abhi a répondu le 16 janv. 2024
Thank you for giving us 4 out of 5 ratings we really appreciate your feedback and business.

10/10 – Excellent

Laura

Séjour de 2 nuits en novembre 2023
Abhi a répondu le 16 janv. 2024
Thank your giving us 5 out of 5 ratings we really appreciate your feedback and business.

8/10 – Bien

Tim

Voyage en famille
Points forts : Propreté, service et personnel
Good basic property for a simple overnight stay at an economical price. No frills but clean, with good hot water, bath towels and double ply TP. Better than most low priced hotels if you just want to sleep, shower and get back on the road.
Séjour de 1 nuit en novembre 2023
Abhi a répondu le 28 nov. 2023
Thank you for giving us 4 out of 5 ratings we appreciate your business and feedback .

6/10 – Acceptable

BRADLEY

Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Very tidy and quiet, close to everything. The mattress was like the rest of the facility- very old and worn out, but clean. The breakfast was not edible especially the coffee. Had to get staff to help me into wi-fi. But it was super cheap. So you get what you pay for.
Séjour de 2 nuits en novembre 2023
Abhi a répondu le 28 nov. 2023
Thank you for your business and feedback .

8/10 – Bien

Erica

Séjour de 1 nuit en novembre 2023
Abhi a répondu le 25 nov. 2023
Thank you for giving us 4 out of 5 ratings we appreciate your business and feedback

6/10 – Acceptable

Beverly

No notice of deposit charge
The place was very close to where I was doing a run, so it was convenient. It was clean and nice. I was very surprised that I was charged an extra $60 as a deposit. This is supposed to be refunded in a couple days. I was not expecting this as it was not stated in your information on line.
Séjour de 1 nuit en novembre 2023
Abhi a répondu le 25 nov. 2023
Sorry for the inconvenience caused during your stay but let me tell you 60 is incidental deposit hold charged to every guest up upon their arrival and hold is released once they check out and room is found undamaged .Thanks for your business and feedback.

6/10 – Acceptable

troy

Voyage en famille
Séjour de 2 nuits en octobre 2023
Abhi a répondu le 24 oct. 2023
THANK YOU FOR YOUR FEEDBACK AND BUSINESS

8/10 – Bien

Vincent

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Abhi a répondu le 12 oct. 2023
Thank you for giving us 8 out of 10 ratings we appreciate your feedback and business

4/10 – Médiocre

Mallory, Fort Rucker

Points faibles : Propreté, état et installations de l’hébergement
Dirty room and bedding, property felt a bit unsafe with people loitering
Séjour de 2 nuits en septembre 2023
Abhi a répondu le 12 oct. 2023
We will like to apologize to you for failing to meet your expectation during your stay. We appreciate your feedback and business .

10/10 – Excellent

Kenneth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very friendly.
Séjour de 1 nuit en septembre 2023
Abhi a répondu le 12 oct. 2023
Thank you for giving us 5 out of 5 ratings and we appreciate your feedback and business .

10/10 – Excellent

Eddie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great value. Nice, clean rooms. Cozy beds and great staff.
Séjour de 1 nuit en septembre 2023
Abhi a répondu le 12 oct. 2023
Thank you for giving us 5 out of 5 ratings and we appreciate your feedback and business .

2/10 – Terrible

Zach

Voyage en famille, Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Given a pet room when there are signs posted everywhere saying no pets allow. Large Stains on the floor and water damage on the ceiling, parts starting to fall and possible mold.
Séjour de 1 nuit en septembre 2023
Abhi a répondu le 12 oct. 2023
We will like to apologize to you for failing to meet your expectation during your stay. We do not allow pets but have to make exception for service animals which might be the reason for the trouble caused during your stay .We appreciate your feedback and business .

10/10 – Excellent

EddieI o

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just a great affordable place! Right off the highway and beautiful clean rooms.
Séjour de 1 nuit en septembre 2023
Abhi a répondu le 12 oct. 2023
Thank you for giving us 5 out of 5 ratings and we appreciate your feedback and business .

10/10 – Excellent

John

Séjour de 1 nuit en mai 2023
Abhi a répondu le 28 nov. 2023
Thank you for giving us 10 out of 10 ratings we appreciate your business and feedback .

10/10 – Excellent

Darrell E.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023
Abhi a répondu le 5 sept. 2023
Thank you for giving us 10 out of 10 ratings we really appreciate your business and feedback.

10/10 – Excellent

Lawrence E

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023
Abhi a répondu le 5 sept. 2023
Thank you for giving us 10 out of 10 ratings we really appreciate your business and feedback.

10/10 – Excellent

Richard

Séjour de 1 nuit en août 2023
Abhi a répondu le 5 sept. 2023
Thank you for giving us 5 out of 5 ratings we really appreciate your business and feedback.

6/10 – Acceptable

Kristen

Voyage en famille
Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Musty
Entire hotel smelled very musty. Our room smelled bad so we went and got febreeze and a fan to cover the smells. Room also had water damage on walls and gouges/damaged walls.
Séjour de 1 nuit en juillet 2023
Abhi a répondu le 4 août 2023
We will like to apologize for the inconvenience caused during your stay .Thanks for your business and feedback .

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Abhi a répondu le 31 juill. 2023
Thank you for giving us 10 out of 10 ratings we appreciate your feedback and business .

10/10 – Excellent

Christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I was pleasantly surprised with my room rental for my sons wedding. As someone who doesn’t travel frequently, I was pleased with how friendly the staff were, as well as how attentive they were in regards to lodging accommodations as a whole ( earlier check in and later checkout, etc.). If I were in Columbia, City again, I would stay here. Additionally, it is very close to many eateries, gas stations, and grocery stores.
Séjour de 2 nuits en juillet 2023
Abhi a répondu le 31 juill. 2023
Thank you for your kind words and giving us 5 out of 5 ratings we really appreciate your business and feedback .

4/10 – Médiocre

Samantha

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The gentleman at the front desk was not very friendly. When we entered our room, it reeked of smoke. He did assign us a new room that did not smell as much of smoke but was quite musty. The TV did not work. There were only two small pillows on each queen bed. There were dirty washcloths in the shower from the guests before us. Breakfast wasn’t much. Only hot foods were waffles and small packaged breakfast sandwiches that needed warmed in the microwave. The only positives from our stay was that it was affordable and the water pressure was good. I would not recommend this hotel.
Séjour de 1 nuit en juillet 2023
Abhi a répondu le 25 juill. 2023
We apologize for the inconvenience caused during your stay. We appreciate your business and feedback .

8/10 – Bien

Deborah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great trip for 2 nights.
Our second time staying here. Very clean and breakfast area spotless. Was a slight problem with our room and they moved us right away with no issues. Would stay here again!
Séjour de 2 nuits en juillet 2023
Abhi a répondu le 25 juill. 2023
Thank you for your kind word and we appreciate you giving us 8 out of 10 ratings. We really appreciate your business and feedback .

2/10 – Terrible

Kristina

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worst experience ever
First let me start by saying I understand mistakes happen but this was unacceptable. He charged my card no problem then says he needs a deposit so I give a different card and he tried to charge my card $211 not once but twice. The first room we was in we got locked out the battery for the door stopped working then the bathroom light went out. They moved us the next morning to a room that smelled like wet dog and we all got ate up by fleas. All night
Séjour de 2 nuits en juillet 2023
Abhi a répondu le 25 juill. 2023
We apologize for the inconvenience caused during your stay. We appreciate your business and feedback .

4/10 – Médiocre

Amanda

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Stay somewhere else
The hotel was very outdated. It was a room with 2 queen beds. One bed had a huge hole in the mattress so my husband slept in a whole the entire night. Shower rail in bathroom came out. The plug in the bathroom wasn't working so we had to take the hair dryer off of the wall and plug it in somewhere else. The closet door wasn't on the track and couldn't get it back on. The shower water backed up every time you showered.
Séjour de 4 nuits en juin 2023
Abhi a répondu le 8 juill. 2023
We apologize for the inconvenience caused during your stay and thank you for your business and feedback .

10/10 – Excellent

Ashley

Séjour de 1 nuit en juin 2023
Abhi a répondu le 25 juill. 2023
Thank you for giving us 5 out of 5 ratings. We really appreciate your business and feedback .

6/10 – Acceptable

Mark

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Stained bedding and stained bathroom towels and wash clothes. Two sitting areas on second floor had couches and chairs that were worn down and stained. Weird smell in the lobby area like cleaning solution and incense.
Séjour de 2 nuits en juin 2023
Abhi a répondu le 13 juin 2023
On behalf of my team I will like to apologize to you for the inconvenience caused during your stay and also thank you for bringing the issue to our attention. Out here in super 8 we will work hard going to improve on the concern and make sure future guest doesn't have to face any issues .Thanks for your business and feedback.

4/10 – Médiocre

Cheryl

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not worth the money. Go elsewhere
Not worth the money. Old dirty and poor service. Breakfast was almost nonexistent staff disappeared when we needed items restocked in the Breakfast area. Questionable area. Dont know how this hotel was as highly rated
Séjour de 1 nuit en juin 2023
Abhi a répondu le 13 juin 2023
On behalf of my team I will like to apologize to you for the inconvenience caused during your stay and also thank you for bringing the issue to our attention. Out here in super 8 we will work hard going to improve on the concern and make sure future guest doesn't have to face any issues .Thanks for your business and feedback.

10/10 – Excellent

Eileen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023
Abhi a répondu le 4 juin 2023
Thank you for giving us 10 out of 10 ratings, we really appreciate your business and feedback .

4/10 – Médiocre

Mary

Voyage en famille
Points faibles : Propreté, confort de la chambre
Inspect your room at check-in.
Not a great stay. We came in late at night due to an event. The bathroom was dirty and the beds were hard as rock. I tried to cancel our second night but they would'nt give any concession. It was bad enough that I checked out anyway and payed for a second hotel so we could sleep well.
Séjour de 2 nuits en mai 2023
Abhi a répondu le 4 juin 2023
We like to apologize for the inconvenience caused during your stay. Sorry but for prepaid reservation we cant do anything regarding second day stay but we can appreciate if you have any trouble with rooms just let our front desk employee know they will be more than happy to assist you in their best possible manner as they can .We appreciate your business and feedback

4/10 – Médiocre

Gabriele

Séjour de 1 nuit en mai 2023
Abhi a répondu le 4 juin 2023
I will like to apologize for any inconvenience caused during your stay due to which ii see you gave us 2 out of 5 ratings. We appreciate your business and feedback .

4/10 – Médiocre

Blayne

Points faibles : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en mai 2023
Abhi a répondu le 18 mai 2023
We apologize for the inconvenience caused during your stay

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Front Desk night person is horrible
We stayed here with our son and his teammates. We were in town for an AAU basketball tournament. Upon entering the building the man at the front desk was giving our kids (black boys) weird looks. It was a mess checking in. When we booked the rooms we didn't put the correct number of people so he said that would be an extra charge and I was like okay I'm fine with that. I said you can just charge my credit card for the extra person and the deposit and he said okay. After 5 minutes of typing he then proceeds to tell me that my room was not paid for. I am already pissed because of the looks that he continues to give my boys and now you are telling me that I didn't pay for a room that I have the receipt for in my phone. I was starting to feel like he didn't want us to say there. After all the back and forth he then charges my other card for the extra person and the deposit. All that for nothing. The rooms were okay. The walls need to be repainted, the carpet either need to be cleaned or replaced due to the smell. The beds were clean. The lady at the desk when we were checking out was nice. Its okay for 1 or two nights tops.
Séjour de 1 nuit en mai 2023
Abhi a répondu le 18 mai 2023
We apologize for the inconvenience caused during your stay and as far as counting of person upon checking in a guest is a basic procedure he was following as most of prepaid reservation often has that mistake done of putting down less number of guest , so we do apologize for the inconvenience caused upon check in and assure you we will work on your remarks and try to make sure this things can be handled in better way going forward so no one feel offended.Please accept my sincerest apologies on behalf of my entire team and thank you for your business and feedback .

6/10 – Acceptable

Darlita

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en mai 2023
Abhi a répondu le 18 mai 2023
We apologize for the inconvenience caused during your stay .