Comfort Single Room
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Reviews of Colonial Inn Monahans

2 out of 5
Colonial Inn Monahans
702 West IH-20, Monahans, TX

Reviews

4.4
Rating 10 - Excellent. 3 out of 51 reviews" "
Rating 8 - Good. 2 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 13 out of 51 reviews" "
Rating 2 - Terrible. 19 out of 51 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

5.0/10

Amenities

4.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Aidee D Gandarilla

Liked: Cleanliness
Disliked: Staff & service
Drapes very dusty and the room smells like thrift store
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alex on Feb 1, 2024
We appreciate the online review and happy you enjoyed your stay. Hope to see you back when in the area.

6/10 Okay

Carolyn

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Its in a hiding place, hard to find
Stayed 1 night in Nov 2023
Response from Adam on Nov 29, 2023
We appreciate the online review and I’m sorry you found the hotel hard to find. We do have a large pole sign out in front of the hotel, along with plenty of lighting at night. Nonetheless, we’re happy you enjoyed your stay and hope to see you back on in the area. Have a great holiday season.

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Amenities
It was quiet and i did get somr rest.
Stayed 1 night in Oct 2023
Response from Adam on Nov 29, 2023
We appreciate the online review and are you happy to hear that you were able to get some rest and it was nice and quiet for you. We take great pride in making sure that everything is quiet and there’s no disturbances at the property. I hope you have a great holiday season and hope to see you back.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else.
Sheets had stains on them booked a non-smoking room but the room smelled like someone had been smoking two packs a day in there for years even had an ashtray in the room. Wi-Fi was horrible and the water is hot hot only no cold or anything else, so showers were almost too hot hot bare.
Stayed 3 nights in Jul 2023
Response from Adam on Aug 5, 2023
Michael, we appreciate your review and are surprised the hotel did not met your expectations after our courtesy call where you mentioned everything was fine. Unfortunately I can not change your perception after the fact, but I would encourage you next time to let the staff know if anything is out of the norm, we will take care of it.I will look into the cold water issue and the wifi. Again, we appreciate the online review and wish you safe travels.

8/10 Good

Kelley

Stayed 1 night in Jul 2023
Response from Adam on Aug 19, 2023
We appreciate the online review. Look forward to serving you if you're back to the area. Safe Travels.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
over priced
Find another place to stay...

6/10 Okay

Chelsey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room would be considered good for the price. Recommen bringing own pillow.

2/10 Terrible

Jim, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Condition
Was non-smoking room and smelled like smoke, even had an ash tray. Sheets on bed were dirty enven though bed was made. I won't tell you what 'trash' was found under the sheets. Worst hotel in my 30 years of travel.

2/10 Terrible

Cheri, Monahan TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dissappointing
The room was very dirty. We slept on top of the sheets because we suspect that they didn't bother to change the sheets from the previous roomer. The bathtub was extremely stained, the outside edges of the room's carpet were thick with dust. The coffeepot hadn't been emptied, and there was hair on the tray that the coffee pot was sitting on. I rarely complain, but this was unreal. We had to knock on the desk 3 times before someone came to check us in, and it was only 8:00 at night.

4/10 Poor

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's dirty, wifi sucks, would give us a refund and it's not worth the price

6/10 Okay

Tallent Roofing

Liked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was disgustingly filthy.

4/10 Poor

D

Disliked: Cleanliness, property conditions & facilities
Last resort
This was the only available hotel that was reasonably priced. They couldn't find my reservation, the door key didn't work and the room was dirty. I will not stay here again

4/10 Poor

Malcolm, US

Liked: Cleanliness, staff & service
You Get What You Paid For...
I reserved a room for 3 nights, it was suppose to be a room with king-size bed, it was a double, also the ad states free breakfast, no breakfast is served there... finally there is the "hot" water for your bath/shower, well it was above warm, but not hot, and i had the whole block of rooms in that section to my self, which makes me wonder if others were staying there would I even had any hot water.... but, the heater/a-c worked good and had a small fridge which was convenient, cable TV, which made it tolerable. like I stated in my title, I got what I paid for.

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty, dirty MOTEL.
The lady at the desk gave us card keys for room 62. The latch was locked which lead us to believe that room was taken. So I had to request another room.

4/10 Poor

William, Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay a little more and stay somewhere else.
The lobby was nice. The clerk was nice and overall check in seemed great. On the way to room, there were potholes in parking lot bigger than my car. In the room, I saw bugs walking across the floor. The shower looked like someone had smeared feces on the walls... On closer inspection it was paint... guessing it was a poor attempt to add style... When I went to check out, the office was locked (7:00 AM). Searched the internet for a phone number and called... Reached a "reservation hotline"... They couldn't help because I didn't have my confirmation number... I was trying to check out, didn't think to have my confirmation number... finally drove away without checking out and getting zero balance sheet that I normally recieve...

6/10 Okay

ron, lubbock

Liked: Cleanliness, staff & service, room comfort
Better than expected.
Hotel personnel were very friendly and helpful. Room was clean and comfortable, everything worked as it should. I found it better than some other reviews lead me to believe.

2/10 Terrible

Bryan, Mt vernon Tx

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere else
The only thing good about the hotel was the service. The room was not as advertised, the smoke detector was sitting on the counter, the bathroom was nasty, the shower was disgusting. The bed was uncomfortable.

6/10 Okay

ROBERT, Presidio

Liked: Cleanliness, room comfort
Front Desk Friendly
Door handle to room was broken. Hotel told me about it upon arrival. Took five minutes to enter the room .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in Monahans TX
Dead COCKROACHES!! 3 of them in tub and bathroom. In a $95 a night room. It was obvious that the room had not been serviced for a while. At least their pest control was working. Low occupancy - now we know why.

2/10 Terrible

Dominick, Hamshire,TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
uncomfortable

4/10 Poor

Steve

Disliked: Room comfort
Avoid it.
Over priced! Taking advantage of the oil boom even though the motel was only 10% occupied. Pillows flat. Beddings dated.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay with this hotel group again anywhere
I booked this room for my niece and her two boys so they could get off the road due to bad weather. She was upset that one of the towels was dirty and they would not give her a clean one. They were also rude at the desk. She said there was no breakfast available as I had been told when I booked. It was supposed to be held with my card and when she arrived, she would use her card that they refused to use. She was upset that it had to stay on my card. She works for a hotel group and was really disappointed in the service all around. She said she would never use that hotel again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty
One of our gentlemen has to move too many roaches and anunts in room Other rooms said they also had some roaches

2/10 Terrible

jose, el paso tx

Disliked: Cleanliness, property conditions & facilities, room comfort
very poor
•Quality of service,•Cleanliness of room/hotel,very expensive

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was okay, but they charged me twice! Avoid staying here if at all possible. I won't.

4/10 Poor

PW Covington, godawful Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just DON'T
Please, don't stay here. This motel is a testament to everything that is bad about the oil field. Other guests had pulled the furniture out of their rooms and were drinking beer in the parking lot. The place was easiest entered through the parking lot of a truckstop/gas station. There were holes in the wall in the bathroom where the shower curtain rod had been pulled off at some point. There was a half pot of old coffee in the in-room coffee pot (and NO "breakfast" as promised by the hotels.com listing. The wifi was intermittent and very slow. The oilfield will pay for anything, and so the prices are sky high, and the oil field is used to living like trash, so, I doubt this place will clean up or invest in repairs. This is the kind of experience that would turn JR Ewing into an environmentalist. NASTY, NASTY, NASTY............Just don't stop in Monahans, Texas, ever. For any reason.

2/10 Terrible

Walter Pacheco, Monahans, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying
I went into the office n they didn't have my reservation. I showed the confirmation number but office attendant did not have anything on my reference number and wanted to charge a higher rate than what Hotel.com had offered. I left and booked to a different hotel through Hotel.com/ love Hotel.com it's easy n fast! Prices are great!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory
The area is high priced already and it's his room was bare minimum. Double bed poor wifi connection, coffee maker was missing the filter basket and the office didn't ole. Till 7:00 am

2/10 Terrible

Bill Boggs, Monahans, Texas 79756 Interstate 20 Business

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Motel ever
Dirty,awful "service", Price Gouging oil boom area, Insulted by the clerk, when we inspected the room we immediately demanded a refund. She told me, " That's your problem!" Advertised as Newly Remodeled. NOT!Hotels.com would not refund until they called the clerk. I told them that the clerk would not answer the phone. That is why we had to book it with Hotels.com in the first place. Hotels.com insulted me by offering $25 credit on our next booking! Do you really think I will ever use Hotel.com again EVER?

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Dustin, Granbury

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
No hot water, 30 mins standing outside to get ahold of someone to check me in and gave me a queen room when I paid for a king and wouldn't make it right! Horrible place to stay.

8/10 Good

Gus, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
This is one of the more affordably priced motels in the Monahans/Odessa/Midland area. Always book as far in advance in this area as construction and oil field workers often book up most of the rooms. The room looked nice. The bed was a little too firm for my taste but OK. TV was older (not a flat screen). My only real complaint is that the TV, microwave and refrigerator share one duplex receptacle so one of these 3 must remain unpluged at all times. They should buy an adapter or something.

4/10 Poor

Bussiness Lady, from GA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not as promised
The room was clean and the ac worked, but no internet or breakfast as promised. Pool was empty.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
We were charged $107 dollars for one night because of the refinery workers being in town. I wouldn`t pay $20. The room was dark, dirty and scary! Bees were surrounding the empty pool and parking lot area.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
ok stay
The room was just ok, nothing terrible or great about it. I met all of my basic necessities.

6/10 Okay

ron, lubbock, tx.

Liked: Cleanliness, room comfort
excellent service
This hotel is a bit older and could use a little fixing up. However it is clean and comfortable. The desk clerk was extremely friendly and helpful. Although they advertise a continental breakfast, there is none.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
This is an old hotel which has been remodeled inside. The price was still high. The oil frackilng boom has caused hotel prices in west Texas to rise sky high.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super!

2/10 Terrible

Rickman05, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay!
Nothing worked except the shower which was o.k. I didn't get any sleep. I should have just slept in my truck.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel okay. Good value for the money.

2/10 Terrible

Eddie, Spring TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay If It's The Only Motel With A Vacancy!
Filthy and it smelled terrible. I was supposed to stay 2 weeks but had to get out after first night. They still charged me for 2 nights.

4/10 Poor

Anonymous

Liked: Cleanliness, room comfort
Disliked: Staff & service
Management needs to be active!
The room was great. Management did not have my reservation and were clueless. They even called me at 10pm to ask if I would give them my personal information. [...] Again, Management was poor but the room was cheap and good.

10/10 Excellent

Marisol, Hialeah

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2024
Response from Alex on Feb 1, 2024
We appreciate the online review and happy you enjoyed your stay. Thank you.

2/10 Terrible

CARLOS, chihuahua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no vuelvo ,
todo estaba polvoso , las sabanas sucias , y las almohadas olian feo

2/10 Terrible

Luis, chihuahua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience ever
worst experience ever. Pay a little more and stay at any other hotel in the area. Manager is very rude, they don't serve breakfast even when they advertise it and they mock you when you get to the lobby looking for it