Interior entrance

Reviews of The Kanata Inns

3 out of 5
The Kanata Inns
9820 86 Avenue, Fort Saskatchewan, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 549 out of 760 reviews" "
Rating 8 - Good. 171 out of 760 reviews" "
Rating 6 - Okay. 25 out of 760 reviews" "
Rating 4 - Poor. 8 out of 760 reviews" "
Rating 2 - Terrible. 7 out of 760 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive reception area and clean room. Convenient parking. Handy in-room coffee bar. I would stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall one of the nicest on our journey. Walkable to eating, grocery and other shopping. Nice breakfast as well. Only one issue and that’s the 200$ deposit. We stayed one night and they charged deposit on day we checked in and next day as well. This stays pending for at least three days. Thankfully we only stayed one night
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a great stay when we go to the city
Stayed 1 night in Mar 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good chairs
Stayed 3 nights in Feb 2024

4/10 Poor

Denis

Stayed 1 night in Feb 2024

10/10 Excellent

James, Delta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel in Fort Saskatchewan, as you see by its Expedia ratings. Little things; like glass glasses, not plastic disposables. The shampoo is in the shower where you need it, not on display on the bathroom counter. Staff is always good. This hotel was lovingly built by a gentleman who thoughtfully put framed historic photos of Fort Saskatchewan in the hallways and all the rooms. The Kanata chain took over just as oil prices dropped around 2015, but it has held up well despite what must be tight maintenance budgets. I recommend it.
Stayed 7 nights in Feb 2024

10/10 Excellent

Michael, Lloydminster

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Kanata for a conference we were attending nearby the hotel. The hotel was clean and the beds were cozy. We enjoyed the free continental breakfast although the coffee could have been waaaaay better, but hey... Tim Horton's was not far away!
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always clean and the staff is great!
Stayed 1 night in Feb 2024

10/10 Excellent

Shanil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless and very comfortable to be in felt like home
Stayed 1 night in Feb 2024

10/10 Excellent

Sheilagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the room which had a separate sitting area. Comfortable furniture, very good room.
Stayed 1 night in Jan 2024
Response from Josh - General Manager on Feb 2, 2024
Hello Sheilagh,Thank you for taking the time to share your recent experience at the Kanata Inns. We are delighted to hear you enjoyed our rooms. We look forward to hosting you again soon.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for one night on NYE. We found it had a jacuzzi suite so we thought we would treat ourselves. We had never stayed here before and found it to be so delightful. Check in was a breeze, the front desk was very attentive and friendly. There was not a huge amount of guests so they were less busy that night. Finding the room was easy and we noticed the layout to be nice and the touches were rustic. We noted the hot tub was out of order but the workout room was well equipped. Elevator was quick. Suite was amazing! Having the bedroom separate from the seating area was very nice. The jacuzzi is in the bedroom and has a good pressure for the jets. Water temperature was great and it filled up quickly. There were nice touches in the room for amenities such a body wash, shampoo and conditioner plus some nice touches for the jacuzzi. Having a steam shower was also very nice. I had never stayed in a room with one before so it was a unique experience. The room had more than adequate linens and towels. The bed was comfortable but tended to squeak quite a bit. Having the window with the ability to open it was also quite nice. We slept comfortably. Breakfast was adequate however the food trays did not keep the food hot enough. Could not try pancakes as the machine was not filled. The rest of the food was very nice and seemed to have some personal touches rather than the mass produced items of other large hotel chains. Definitely will return!
Stayed 1 night in Dec 2023
Response from Josh - General Manager on Jan 9, 2024
Hello Linda,Thank you for taking the time to write such a nice review about our hotel. We are delighted to hear you enjoyed our Jacuzzi suite and our amenities on-site. Thank you as well for the feedback we are looking at changing the chafing dishes in the breakfast room to electric. We look forward to hosting you again in the near future.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Scott,Thank you for posting a review. We look forward to hosting you again soon in the near future.

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay highly recommend
Stayed 1 night in Dec 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Rob,Thank you for taking the time to write a review. We are delighted to hear you enjoyed our hotel. We look forward to seeing you again soon in the near future.

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kanata Inn provided great value. It was an enormous upgrade for the hotel I switched from. The front ladies were super friendly and welcoming.
Stayed 3 nights in Nov 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Matthew,Thank you for taking the time to write a review. We are delighted to hear our hotel exceeded your expectations. We look forward to seeing you again soon in the near future!

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel. Room was great, bed was so comfortable. Everything was clean. Staff were great
Stayed 1 night in Nov 2023
Response from Josh - General Manager on Dec 13, 2023
Dear Sonya,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear you enjoyed our clean rooms and comfortable beds. We look forward to seeing you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Trip to Fort Saskatchewan
Hotel was chosen for close proximity to the hospital. Room was extended twice with no issues at all. Easy commute into Edmonton. Breakfast was included and tasty! Location is quiet.
Stayed 2 nights in Nov 2023
Response from Josh - General Manager on Dec 13, 2023
Dear guest,Thank you for taking the time to post a review. We are delighted to hear you enjoyed our facility and the proximity to the hospital. We are delighted to hear you enjoyed our breakfast and look forward to seeing you again soon!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Dear Luis,Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay while at the Kanata Inn. We look forward to hosting you again in the near future.

10/10 Excellent

Craig

Stayed 1 night in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Thank you for writing a review on your recent stay. We are delighted to see you enjoyed your time at the Kanata. We look forward to seeing you again soon.

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay regularly at this hotel.
Stayed 1 night in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Angie,Thank you for taking the time to share your experience at the Kanata Inn. We are delighted to hear once again you enjoyed your time at the Kanata Inn. We look forward to seeing you again soon!

10/10 Excellent

Alan

Stayed 1 night in Sep 2023
Response from Josh - General Manager on Dec 13, 2023
Thank you for taking the time to post a review Alan. We are delighted to see you enjoyed your stay and look forward to seeing you soon.

10/10 Excellent

arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 2 nights in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Arlene,Thank you for taking the time to share your recent experience at the Kanata Inn. We look forward to hosting you again soon!

4/10 Poor

Randy

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Hello Randy,I am sorry you didn't enjoy your staff. If there is anything we can do please reach out directly to the general manager and i would be happy to talk about how we can improve the overall experience.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Douglas

Stayed 1 night in Oct 2023
Response from Josh - General Manager on Dec 13, 2023
Hi Douglas,Thank you for taking the time to post a review. We are happy to see you enjoyed your time at the Kanata Inn. We look forward to seeing you again in the near future.

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
This is one of my favourite properties. Nothing super fancy, but everything is just right. I also look forward to my stay.
Stayed 2 nights in Sep 2023
Response from Josh - General Manager on Sep 30, 2023
Hello Mark,Thank you for taking the time to share your recent experience. We are delighted to hear you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easily accessible to all amenities.
Stayed 3 nights in Sep 2023
Response from Josh - General Manager on Sep 30, 2023
Hello William,Thank you for taking the time to leave a review. We look forward to seeing you again in the near future.

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The Kanata is an excellent, clean, very comfortable stay and is relatively close to everything in Fort Saskatchewan. Breakfast was also very good. We highly recommend this hotel if you are in the area.
Stayed 2 nights in Sep 2023
Response from Josh - General Manager on Sep 30, 2023
Hello Adrian,Thank you for taking the time to leave a review. We are delighted to hear you enjoyed your stay and our breakfast. We look forward to hosting you again soon.

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the bed was comfortable. Only thing was the pillows weren’t great. I can’t name a hotel that has a good pillow though.
Stayed 3 nights in Sep 2023
Response from Josh - General Manager on Sep 30, 2023
Hello Clayton,Thank you for sharing your recent experience at the Kanata Inn. We are delighted to hear you enjoyed our beds. We look forward to having you back at the hotel soon.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this hotel every year for the past 3 years and the staff especially never fail to make it an amazing and stress free experience. I had to cancel a night and the lady I talked to was extremely helpful and let me off the phone while she figured out our stay. I’ve never been to a hotel with such consistent, helpful, and kind staff every single year.
Stayed 2 nights in Sep 2023
Response from Josh - General Manager on Sep 30, 2023
Hello Emily,Thank you for taking the time to share your recent experience at the Kanata Inn. We are delighted to hear our staff continue each year to go above and beyond. We value all of our customers and look forward to hosting you again soon.

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel to come to in Fort Sask!
Stayed 1 night in Aug 2023
Response from Josh - General Manager on Aug 31, 2023
Hi Angie!Thank you for taking the time to write a review. We are happy to hear we are your favourite hotel in the area. We look forward to hosting you again soon.

8/10 Good

Eunice

Stayed 1 night in Aug 2023
Response from Josh - General Manager on Sep 30, 2023
Hello Eunice,Thank you for taking the time to leave a review. We look forward to seeing you again in the near future.

10/10 Excellent

Tina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I brought my pet bird and my aging mother and they were super accommodating…this is my second time to stay there and they never disappoint. I’ll definitely be back!
Stayed 5 nights in Aug 2023
Response from Josh - General Manager on Aug 31, 2023
Hello Tina!Thank you for taking the time to share your recent experience at the Kanata Inn. We are delighted to hear you and your bird enjoyed your time at the Kanata Inn. We look forward to having you return soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Josh - General Manager on Sep 30, 2023
Dear Julie,Thank you for taking the time to leave us a review. We look forward to hosting you in the near future!

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and clean. Nice atmosphere
Stayed 1 night in Aug 2023
Response from Josh - General Manager on Aug 31, 2023
Hello Patricia,Thank you for taking the time to share your recent experience. We look forward to seeing you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and easy to get along with, room was clean, quiet and comfortable.
Stayed 1 night in Aug 2023
Response from Josh - General Manager on Aug 31, 2023
Hello David!Thank you for taking the time to share your recent visit with us. We are delighted to hear our staff were pleasant and you were comfortable during your stay. We look forward to seeing you again soon in the near future!

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 8 nights in Jul 2023
Response from Josh - General Manager on Aug 31, 2023
Hi Doug,Thank you for taking the time to write a review. We are delighted you enjoyed your stay. We look forward to hosting you again soon!

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and excellent hot breakfast
Stayed 1 night in Jul 2023
Response from Josh - General Manager on Aug 31, 2023
Hi Sharon,Thank you for the kind review. We look forward to seeing you soon!

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked it all very much.
Stayed 1 night in Jul 2023
Response from Josh - General Manager on Aug 31, 2023
Hi Vivian,Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly & helpful staff!
Stayed 2 nights in Jul 2023
Response from Josh - General Manager on Aug 31, 2023
Hi Michelle,Thank you for taking the time to share your recent experience at the Kanata Inn. We are delighted to hear you enjoyed your time here. We look forward to seeing you again in the near future.

10/10 Excellent

Heather

Stayed 1 night in Jul 2023
Response from Jessie on Jul 5, 2023
Thank you for your review, Heather. We hope to see you next time you are in town!

10/10 Excellent

Clement

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
its a nice place
Stayed 2 nights in Jun 2023
Response from Jessie on Jun 26, 2023
thank you so much, Clemant. We look forward to seeing you again next time!

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in May 2023
Response from Jessie on Jun 26, 2023
Thank you so much for your rating, Alanna. We hope to see you again!

10/10 Excellent

Kevin, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
King room. Great bed and pillows. Good shower and fluffy new towels. Very good hot breakfast.
Stayed 2 nights in Jun 2023
Response from Jessie on Jun 26, 2023
Thank you so much, Kevin. We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Jessie on Jul 5, 2023
Thank you for your review, Michael. We are glad you enjoyed your stay and hope to see you next time!