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Reviews of Lakeview Inns & Suites - Fort Nelson

2.5 out of 5
Lakeview Inns & Suites - Fort Nelson
4507 50th Avenue South, P.O.Box 840, Fort Nelson, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 869 reviews" "
Rating 8 - Good. 282 out of 869 reviews" "
Rating 6 - Okay. 43 out of 869 reviews" "
Rating 4 - Poor. 14 out of 869 reviews" "
Rating 2 - Terrible. 9 out of 869 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benita, Whitehorse

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Clean and comfortable.
Stayed 1 night in Apr 2024
Response from Michele and staff on Apr 14, 2024
We would like to thank you for the time you have taken to review us on this platform following your most recent stay. We greatly appreciate your time and we hope you have a safe and enjoyable trip to your destination.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and quiet. And Boston pizza next door is a plus!
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 13, 2024
Thank you for the time you have taken in reviewing our property following your most recent stay. We greatly appreciate knowing 'we got it right'. May the remainder of your journey find you safely at your destination.

8/10 Good

Kyle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice and the room was clean. Only wish it had a restaurant so we did not have to order out.
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 11, 2024
We are thankful for the time you have taken in reviewing our property following your most recent stay. We hope your remainder of your journey finds you safely at your destination.

4/10 Poor

Martin

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had issues with the heater in our original room, and got upgraded but both rooms are in need of renovations.
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 10, 2024
We are sorry to hear your heater had issues, however thankful we were able to move you to a room with a functioning heater unit. We generally score high across all platforms for our room cleanliness and comfort, and we are sad to hear we fell short or your expectations. We are currently sourcing items to make improvements to our guest rooms. Wherever your journey takes you may you arrive safely.

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and breakfast was very good
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 8, 2024
We are so thankful we 'got it right' and that you enjoyed your time with us. Thank you for the time you have taken to review us on this platform. We hope your journey finds you safely at your destination.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I require for an overnight stay. Stay here regularly and no never disappoints
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 4, 2024
Thank you for the time you have taken to review our property following your most recent stay. We greatly appreciate your time.

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 4, 2024
Thank you for the time you have taken in reviewing our property following your most recent stay. We appreciate you time and scoring.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michele & Staff on Apr 4, 2024
We are thankful you enjoyed your time with us. We very much appreciate the scoring of our facility based on your recent stay. We hope your journey finds you safely at your destination.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here. Breakfast was great and the room was clean and tidy . Staff was very friendly
Stayed 1 night in Mar 2024
Response from Michele & Staff on Apr 1, 2024
We are thankful that you enjoyed your stay with us and appreciative of the time you have taken to review us on this platform. Safe Travels!

10/10 Excellent

Kyle

Travelled with partner
Liked: Staff & service
Over all the room was nice. But I am a bit picky when it comes to cleanliness. The jacuzzi was dirty with soap scum, and the light switch plates were dirty. So yes I would stay here again, I just wanted to point those things out.
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 31, 2024
It seems as though our attention to detail failed you in this room. I am holding a meeting with the person responsible for cleaning of this room and retraining will obviously be undertaken. I am terribly sorry for your experience as it is not the normal level of cleanliness that our guest have come to expect. We are happy to hear that you will return. Until then Safe Travels!

4/10 Poor

Ashscorp

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The housekeeping team did a poor job in preparing the room. There was dirt everywhere, the side tables were not dusted, and the floor was not properly mopped, with debris visible in the corners. Additionally, there was hair in the jacuzzi and the washroom. It was disappointing to see the lack of attention to cleanliness. On the other hand, the front desk ladies, Merielle and Kelly (I hope I have the names correct), both the AM and PM shift attendants, were exceptional in customer service and demonstrated great multitasking skills.
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 28, 2024
We are terribly sorry to hear this, it sounds as though this room should not have been available to assign as it was not finished. This is not at all the clean and comfortable surroundings we are known for. Generally we score high for our cleanliness. I am discussing this with housekeeping momentarily to ensure rooms not cleaned are noted and removed from sale until fully and properly prepared. Please accept our deepest apologies.

10/10 Excellent

Marcus, Eagle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and breakfast.
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 25, 2024
Thank you for the time you have taken in reviewing our property following your most recent stay. We are thrilled you enjoyed your time with us.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Location of hotel close to Boston Pizza (best food option in this town). Nice check in person. Great place for a night.
Stayed 1 night in Mar 2024
Response from Michele and staff on Mar 23, 2024
Thank you for reviewing is on this platform following your most recent stay. We greatly appreciate your scoring and words. We hope your travels find you safely at your destination.

10/10 Excellent

Russel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member was helpful in assisting us in finding a place to eat in ton by providing us with a map off all of the restaurants and suggests on the best places.
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 22, 2024
We are thankful our staff was engaging and helpful. We are grateful for your review and time of our property. We hope the remainder of your trip finds you safely at your destination.

8/10 Good

Yifei

Travelled with partner
Liked: Cleanliness
I will say it’s a Good
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 19, 2024
Thank you for the time you have taken to review our property on this platform. We are pleased to see overall you enjoyed your time with us. Safe Travels!

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 17, 2024
Thank you for the time you have taken in reviewing our property following your latest stay. We are please you enjoyed your time with us and are appreciative of your scoring. Safe Travels!

10/10 Excellent

Norman

Business traveller
Liked: Amenities
Regularly stay here because it has everything I need for a one night stay. Quiet and comfortable bed!
Stayed 1 night in Mar 2024
Response from Michele & Staff on Mar 11, 2024
We are thankful you enjoy your time with us. We look forward to your future stay. Thank you for you time we appreciate your response to this survey.

6/10 Okay

Jordan

Liked: Property conditions & facilities
Check the fridge and vacuum more please.
Stayed 2 nights in Mar 2024
Response from Michele and staff on Mar 7, 2024
We are terribly sorry your experience wasnt 100% up to our high standards, and that we fell short of your expectations. We have discussed the short comings with our housekeeping staff. We hope you will give us an opportunity to show you our normal cleanliness standards should your travels bring you back to our area. In the meantime please know we appreciate the time you have taken to review us on this platform and we hope your travels find you safely at your destination.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michele and staff on Mar 3, 2024
We are grateful you enjoyed your time at our property. We would like to thank you for the time you've taken to review us on this platform. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here regularly and it provides everything I need for an overnight stay
Stayed 1 night in Feb 2024
Response from Michele & Staff on Mar 1, 2024
We are thrilled we meet your expectations each time you stay. Thank you for reviewing us on this platform. See you again when your travels bring you back to Fort Nelson.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Michele & Staff on Mar 1, 2024
Thank you for the time you have taken to review us following your most recent stay. We are excited to see you enjoyed your time with us. We hope your journey found you safely at your destination.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my choice accommodation in Ft Nelson for a quick overnight stay. Location is convenient with easy parking that allows me to see my vehicle from the room. Friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Michele & Staff on Feb 26, 2024
Thank you for completing this online survey regarding you recent stay. We are pleased to hear that you had a great visit. We look forward to seeing you again when you travels bring you back to our area.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Michele and staff on Feb 22, 2024
We are thrilled you enjoyed your time with us. Thank you for the time you've invested in reviewing our property on this platform. May your journey find you safely at your destination.

6/10 Okay

Rebecka

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Michele and staff on Feb 21, 2024
We would like to thank you for the time you've taken to review us on this platform following your most recent stay. We are very appreciative of your time and we hope we see you again should your travels bring you back to our area.y

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from highway
Stayed 1 night in Feb 2024
Response from Michele & Staff on Feb 10, 2024
Thank you for reviewing our property following your most recent stay. We truly appreciate your time and scoring. We hope you journey finds you safely at your destination.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable and close to dining
Stayed 1 night in Jan 2024
Response from Michele & Staff on Jan 31, 2024
Dear Guest: Thank you for taking the time to review us following your most recent stay. We truly appreciate it. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I needed for a quick overnight stay was provided. Easy access to the main highway and convenient parking availability is a one of the reasons I stay here.
Stayed 1 night in Jan 2024
Response from Michele & Staff on Jan 30, 2024
We are very pleased to read you enjoyed your time with us. Thank you for the time you've taken to review us. We hope to see you again should your travels bring you back to our area.

4/10 Poor

Tawni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in Jan 2024
Response from Management & Staff on Jan 20, 2024
We would like to thank you for the time you have taken in reviewing our property following your recent stay.

10/10 Excellent

Caylen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Very comfortable beds. Laundry room on site very helpful.
Response from Michele & Staff on Jan 19, 2024
We are thankful for the time you have taken to review our property following your most recent stay. We are so pleased to read that you enjoyed your time with us.

10/10 Excellent

Justin

Stayed 1 night in Jan 2024
Response from Michele & Staff on Jan 18, 2024
Dear Guest: We are thrilled you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Iurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michele & Staff on Jan 15, 2024
Good Day:Judging by your scoring of our property following your most recent stay, it looks as though you enjoyed your time with us. Thank you for both your scoring and time, we are very appreciative of both.

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that a Pepsi truck was parked outside our window running all night. The room was too hot.
Stayed 1 night in Jan 2024
Response from Michele & Staff on Jan 15, 2024
Dear Guest: We would like to thank you for the time you have taken in reviewing us following your most recent stay. With such cold termperatures this time of year some semi trucks need to run in order to stay functional, this is beyond our control as this particular vehicle parks on the opposite side of the service road and not directly on our parking lot. We do hope to see you again should your travels bring you back to our area. If it is in the winter ask for a room on the back side of the hotel, I am certain this will eliminate this concern. Safe Travels!

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late and slept in, I missed breakfast. Can’t comment on the property.
Stayed 1 night in Dec 2023
Response from Michele & Staff on Dec 24, 2023
Thank you for taking the time to review us following your latest stay. We hope you had a good sleep. Drive safe.

10/10 Excellent

Ansar

Liked: Amenities
Response from Michele & Staff on Jan 18, 2024
Thank you for taking the time to review us on this platform following your recent stay. We trust your journey found you safely at your destination.

10/10 Excellent

Scott, Kamloops

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michele & Staff on Dec 13, 2023
Thank you for the time you have taken to review our property following your most recent stay. Judging by your scoring you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean place to stay! Thank you!
Response from Michele and Staff on Feb 21, 2024
Thank you for taking the time to review us on this platform. We are very appreciative of you scoring and time.

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023
Response from Michele & Staff on Dec 13, 2023
We are please to see that overall you enjoyed your time with us. We would like to thank you for the time you have invested in completing this survey and we hope to see you again should your travels bring you back to our area.

8/10 Good

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Decent enough accommodation. There’s a weird policy of not leaving pets in the rooms. Never encountered this in a “pet friendly” hotel (not sure if a Fort Nelson thing or just this place thing). So we left the car running with our dog in it as we had dinner in the restaurant in the hotel on the other end of town, where we would’ve stayed had I checked the food situation before booking.
Stayed 1 night in Nov 2023
Response from Michele & Staff on Dec 13, 2023
Thank you for taking the time to review us following your most recent stay. We are pleased to see that overall you enjoyed your time with us. Perhaps we should change the policy to note 'do not leave pets unattended in your room for extended periods of time', going to dinner, yes it is fine to leave your pet in the room. We apologize if this wasn't clearly noted. We value your feedback and we hope you journey found you safely at your desintation.

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service
Only thing I didn’t like was the water in the room never got above slightly warm. Otherwise it was fine.
Stayed 1 night in Nov 2023
Response from Michele & Staff on Dec 2, 2023
We are pleased to see that overall you enjoyed your stay with us. Unfortunately our hot water recirculating pump had an issue therefore it took quite sometime to recieve hotter water. Our new pump has arrived and we have installed it. Hopefully on a return visit you will not find this to be the case. We would like to thank you for your time in responding to this survey and hope to see you again should your travels bring you back to our area.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Michele & Staff on Nov 24, 2023
We are pleased to see that overall you enjoyed your time with us. Thank you we greatly appreciate it. We hope your travels find you safely at your destination.

10/10 Excellent

Inez

Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 21, 2023
We are pleased to see you enjoyed your stay with us. Thank you for the time you have invested in responding to this survey. We hope your journey finds you safely at your destination.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfy beds
Always a great stay
Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 20, 2023
Thank you for the time you have invested in responding to this survey regarding your most recent stay. We are happy to see that overall you enjoyed your time with us. Safe Travels!

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023
Response from Michele & Staff on Dec 13, 2023
Thank you for the time you have taken to review our property following your most recent stay. Judging by your scoring you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.

8/10 Good

Norman

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Arrived late and had to leave early. Check-in was good and fast. At 2 a.m. I was awakened by noise from an adjoining room which was quite disturbing as I was already short of sleep time. Not really something the hotel could foresee so …
Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 20, 2023
We would like to thank you for the time you have taken to review us on this platform. Please accept our apologies for be awaken by neighbouring guests, truly this is out of the ordinary for our hotel, but nothing, as you noted, we could have foreseen. We do hope your journey found you safely at your destination.

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 20, 2023
We appreciate the time you have taken to review our property following your most recent stay. We are pleased to see that overall you enjoyed your time with us. We look forward to seeing you again should your travels bring you back to our area.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 16, 2023
We would like to thank you for the time you have taken to reveiw our property following your most recent stay. We hope to see you again when your travels bring you back to our area.

10/10 Excellent

Stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and comfortable. Also in a good location.
Stayed 2 nights in Nov 2023
Response from Michele & Staff on Nov 11, 2023
We are so pleased you enjoyed your stay with us. Thank you for the time you have taken to reivew us on this platform. We truly appreciate it. Safe Travels.

10/10 Excellent

Nathan

Stayed 1 night in Nov 2023
Response from Michele & Staff on Dec 2, 2023
We are so pleased to see you enjoyed your time with us. We would like to thank you for the time you have taken in reviewing our property. Please drive Carefully!

10/10 Excellent

Brandon

Stayed 1 night in Nov 2023
Response from Michele & Staff on Dec 2, 2023
We are pleased to see that you enjoyed your time with us. We would like to thank you for the time you taken in reviewing our property. Safe travels!

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not eco-friendly, but otherwise good!
I would rate this hotel higher because it’s an excellent value, the beds are comfortable and clean, and the staff was friendly and helpful, but everything at the breakfast was disposable plastic. Cheap single-use plastic utensils (barely useful for cutting a waffle) and each utensil was individually wrapped in disposable plastic wrap. The syrup was all in individual disposable plastic too. There wasn’t even a compost bin for the paper plates as far as I could see. Eco-friendliness issues aside, the hotel was otherwise lovely.
Stayed 1 night in Nov 2023
Response from Michele & Staff on Nov 6, 2023
We would like to thank you for the time you have taken in reviewing our property following your recent stay. While it is true we currently have quite a bit of single use plastic, this was put in place to prevent contamination of untensils and food items during and following the 'pandemic' for the safety of all guests. This week however we are instituting gradual changes to emliminate the use of much of this single use plastics. Some single use items cannot be ridden completely such as jams and syrups for those guests who choose to bring their food back to thier rooms, but we are on track to do what we can to comply with goverment regulations elimination of single use plastics.