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Reviews of Wyndham Garden Ft Lauderdale Airport & Cruise Port

3.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 851 out of 1662 reviews" "
Rating 8 - Good. 419 out of 1662 reviews" "
Rating 6 - Okay. 187 out of 1662 reviews" "
Rating 4 - Poor. 93 out of 1662 reviews" "
Rating 2 - Terrible. 112 out of 1662 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, bed and nice room. Pretty central too
Stayed 1 night in May 2024
Response from Staff and Management on May 25, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and very well done
Stayed 1 night in May 2024
Response from Staff and Management on May 24, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Staff and Management on May 24, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Senio

Travelled with partner
Liked: Cleanliness
It was an okay property overall.
Stayed 1 night in May 2024
Response from Staff and Management on May 24, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Staff and Management on May 24, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Edwin, Mt Vernon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in May 2024
Response from Tom H. on May 23, 2024
Thank you for your top review! I am glad to hear and will pass it along to our team!

8/10 Good

Alvin

Travelled with family
Liked: Staff & service, amenities
Very friendly employee and clean room, but the parking lot was a bit uncomfortable and there was a strong smell of marijuana in the hotel.
Stayed 1 night in Apr 2024
Response from General Manager on May 23, 2024
Dear Alvin,Thank you for staying with us at Wyndham Garden Ft Lauderdale Airport & Cruise Port. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled you had a great time with us overall. However, we offer our sincere apologies for any parking or odor concerns you had during your stay. Rest assured, we will take your comments into consideration to ensure any opportunity for improvement is seized. The pleasure was all ours, and we hope you'll visit us again in the future.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Staff and Management on May 21, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly
Stayed 1 night in May 2024
Response from Staff and Management on May 21, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kolanda

Liked: Cleanliness, staff & service, property conditions & facilities
You could still see stray hairs in the bathroom on the floor and tub area, they were not ours as we had not used the bathroom yet. Plus we don’t have loose hairs.
Stayed 1 night in May 2024
Response from Staff and Management on May 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

James, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to cruise ships!
Stayed 1 night in Feb 2024
Response from Staff and Management on May 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

April

Hotel needs some updates in terms of design and furnishings, staff could have been friendlier and more welcoming. Food in cafe was terrible. I wasted $24 on "dinner".
Stayed 1 night in May 2024
Response from Staff and Management on May 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Payal

Travelled with family
Disliked: Staff & service
The front desk person was extremely rude.
Stayed 1 night in May 2024
Response from Staff and Management on May 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jama

Travelled with family
Liked: Staff & service, property conditions & facilities
Convenient to beaches, shopping and restaurants. Staff is excellent. The parking area needs a better entrance into the hotel.
Stayed 4 nights in May 2024
Response from Staff and Management on May 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check In was not good. We had booked thru Expedia but when we got to Hotel they did not have the reservation. The Hotels system was down and had to wait over an hour for rooms after we waited in Airport for 8 hours. Not Happy and going to call Corporate.
Stayed 1 night in May 2024
Response from Staff and Management on May 16, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tishaunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2024
Response from Staff and Management on May 16, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant
Stayed 1 night in May 2024
Response from Staff and Management on May 16, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Sonia, Fort Lauderdale

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I was getting bite from the bed will call An complain today my room is 215
Stayed 2 nights in May 2024
Response from Staff and Management on May 14, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Prasad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually they keep a water bottle in the room. They want to purchase water bottle.
Stayed 1 night in May 2024
Response from Staff and Management on May 14, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Staff and Management on May 14, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Pool needs TLC
Stayed 1 night in May 2024
Response from Staff and Management on May 13, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location; close to the airport Very friendly reception personnel.
Stayed 1 night in May 2024
Response from Staff and Management on May 13, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in May 2024
Response from Staff and Management on May 13, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Staff and Management on May 13, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything else was great- i had a room on the street side and i could hear everything even with the air on. Cars motorcycles…i could NOT sleep
Stayed 1 night in May 2024
Response from Staff and Management on May 11, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought breakfast was included but it was $12 for a buffet and other snacks and drinks were priced outrageous. Other than it being on a busy street, we had a relaxing stay.
Stayed 2 nights in May 2024
Response from Staff and Management on May 10, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Staff and Management on May 10, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking, super rare find these days. Excellent customer service. Easy and fast checkin. Room is very clean. Bed is comfy.
Stayed 1 night in May 2024
Response from Staff and Management on May 9, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mario Alberto

Business traveller
Liked: Cleanliness, property conditions & facilities
The building is in great condition pool is nice
Stayed 1 night in May 2024
Response from Staff and Management on May 8, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean. Modern. Great place
Stayed 1 night in Apr 2024
Response from Staff and Management on May 3, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere and within walking distance from everything
Stayed 1 night in Apr 2024
Response from Staff and Management on May 2, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Check in Staff was friendly and efficient even though a system glitch assigned me to a room already occupied. The situation was quickly resolved and I was sent off to my new room. Hotel is on a very busy road and traffic is sometimes quite loud as my room faces the street.
Stayed 1 night in May 2024
Response from Staff and Management on May 2, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Hengky

Stayed 2 nights in Apr 2024
Response from Staff and Management on May 21, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Brianna

Stayed 4 nights in Apr 2024
Response from Staff and Management on May 21, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melenie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I all enjoyed our time at the hotel. Friendly staff, requested towels and toiletries it was delivered quickly. I picked this hotel because of the cleanliness reviews and was not disappointed. Very clean areas, my kids loved the pool. Ali at the Front Desk is AWESOME!
Stayed 6 nights in Apr 2024
Response from Staff and Management on Apr 29, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, and with Ali who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was tedious, arrived an hour early and advised to add our name to a sheets long list. Told to wait for our names to be called to check in. Unheard of!
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 28, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

John L

Stayed 1 night in Apr 2024
Response from Staff and Management on May 18, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Kristina

Stayed 1 night in Mar 2024
Response from Staff and Management on May 16, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service, the bed in our room had a whole in it. Staff was not east to work with, noticed them at checkout and worker blew us off. Tried calling multiple times and received no help or call back. Would not recommend doing business with this unprofessional hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 26, 2024
Dear Kristina,We're genuinely disappointed to hear about your experience and apologize for the inconvenience caused by the condition of the bed and the lack of satisfactory customer service. This is not reflective of the high standards we strive to maintain. Rest assured, we take your feedback seriously and will address these issues with our team to ensure such instances are not repeated. We sincerely hope you'll give us another chance to regain your trust and provide you with the exceptional service you deserve.

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and hotel is very nice!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear April,Thank you for your great review and perfect rating! It was wonderful having you stay with us during your time in Fort Lauderdale, and we appreciate you mentioning our efficient team. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.

8/10 Good

Donald

Business traveller
Don’t like the parking
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Donald,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we regret that you were not fully satisfied. Your feedback about parking will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.

6/10 Okay

Frantz

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 28, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jason

Stayed 1 night in Jan 2024
Response from Staff and Management on Apr 24, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy public transportation
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ziad on Apr 23, 2024
Thank you

6/10 Okay

Eireka, Pine Bluff

Business traveller
Disliked: Staff & service, property conditions & facilities
The clerk was on his personal phone when I arrived. I waited for a few minutes before he acknowledge me. He was not very pleasant. Limited food at the location. Rooms are dated but clean
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ziad on Apr 23, 2024
Thank you

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ziad on Apr 23, 2024
Thank you

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome great location
Stayed 1 night in Feb 2024
Response from Staff and Management on Apr 20, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.