4/10 Poor
Olivia
Travelled with partner
May 24, 2023
Liked: Property conditions & facilities
Disliked: Amenities
The office hours stare 7 AM - 6 PM. But they are only there from 9:30 AM - 5 PM. They are never reachable or return calls/emails. We never once had the “maintenance/housekeeping” guy come to our room to replenish towels or anything. In the middle of the night, an former tenant who was evicted was banging on our door at midnight. He begged us to let him in for a phone charger, when we said no and closed the door, he stood outside for 20 mins talking on the phone, I was terrified. The next day he got arrested outside our door. There is absolutely no noise control so you can hear every little thing from inside your room. The staff sat outside our room in the porch area for hours with the fan on, making an extremely loud and annoying “ting” noise. Will not be staying here again.