- Disliked: Cleanliness, staff & service
After being here 3 days, renting cabanas each day, chosing to spend my money at the Hyde being told to get 1 towel at a time by Jake at the pool was unacceptable. We are 2 rooms, 8 guests. Why can’t I be given 8 towels. What a horrible customer service experience. Also menus at the restaurant were not disposed of to protect against covid. Waitstaff pulling their masks down. Really overall disappointing.