Ratings based on 1,101 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller from Burlington, Ontario

great pre cruise hotel

Posted 8-Jun-2017
Pros: Location, pool area, great customer service
Location: Safe feeling area near restaurants, shopping, airport and cruiseport
Great hotel with nice pool area, near last minute shopping before cruise and restaurants. I am a travel consultant and I recommend this to many of my clients.
4 out of 5
for Everyone
by A verified traveller

Posted 4-Jun-2017
Third stay most as expected, good location great shops and even more coming soon as a huge complex is being built next door. Only down fall the room I requested through expedia I wasn't able to get and had settle lower floor facing the blank lot. But everything else was great.
3 out of 5
for Everyone
by A verified traveller from Boston

One night post cruise stay

Posted 26-Apr-2017
We stayed at the Hilton Garden Inn for one night (4/23/17) after an 8 day cruise on Carnival Conquest. When we arrived well before the 3:00 check in time there were loads of passengers in the lobby preparing to leave for the cruiseport. The staff was calm and unruffled by the chaos. FLL was experiencing significant rain and unfortunately one couple in our party had a major leak in their room. The staff moved them to a suite which we were all happy with. The shuttle driver was nice enough to drop us off at the Alehouse across the street earlier than the hotel shuttle normally runs (we were told they typically start at 4:00 pm and it was 3:00 pm); however the shuttle also had significant water running in through the roof and we got wet. Bottom line is the staff was great but the facility was disappointing.
5 out of 5
for Everyone
by A verified traveller from Connecticut, CT

Nice hotel after a late night flight!

Posted 11-Apr-2017
Hotel staff was wonderful even at 2 am! Comfortable beds and a quiet stay. Breakfast was great too and 12$. Made to order omelettes, waffles, and pancakes. Pool looked nice too but didn't use it.
5 out of 5
by Devin

Posted 27-Mar-2017 on Hotels
Everything you would want in a nice hotel.
5 out of 5
by Dalibor

This traveller left a rating score only Posted 22-Mar-2017 on Hotels
5 out of 5
by Haley

Posted 22-Mar-2017 on Hotels
Hotel was great, clean, friendly staff. Only complaints were that breakfast was not free and would have preferred two queen beds instead of two doubles.
3 out of 5
by A verified traveller from Victoria, BC

Convenient location with spacious rooms

Posted 20-Mar-2017
My lower ratings were due to the extremely strong Febreeze odor that hits you in the face as soon as you step inside. I'm very sensitive to chemicals and perfumes and I had to pass through the foyer and front desk area quickly to avoid feeling sick. I neglected to inquire about their use of strong perfumes before booking online. The staff was friendly and I appreciated the free airport shuttle. The room was clean, but I had to change pillows to be able to sleep. I'm glad my stay was for one night only. I've always had good experiences at Hilton Hotels in the past, so Febreeze wasn't on my radar.
4 out of 5
by James

Posted 20-Mar-2017 on Hotels
nice. clean and friendly. close to shopping and resturants
5 out of 5
by anna rose

Posted 17-Mar-2017 on Hotels
A very nicely decorated hotel in a great location for a cruise.