Booked based on user reviews. We were looking for a premium experience at a top tier resort. I was a bit surprised at the concept of upsell and extra charge for nearly every amenity.
Upon arrival, we were informed that the city municipality was going to be shutting the water off for maintenance that evening. All of the dining options had closed early in preparation of the water situation. Our whole stay we were under a boil water advisory. The hotel did provide bottled water at the front desk, free of charge. I asked the Concierge about ice. He disarmed me by asking why i would need ice.
This is a family friendly resort. Expect the pool and hot tubs to be packed with children from open until close.
Unfortunately, the whole resortl had been reserved by a international bank for a conference on mining. Which resulted in some further oddities.
1, the upper pool was closed on our first morning for an event management company to build a stage over the pool in for the conference.
2. The door personnel and beach access security secured the gates demanding wristbands or room keys for acces in a very militaristic fashion. Luckily, this was only in effect for about 2 hours. It happened to coincide with the international event upper crust arriving and getting a tour of the facilities.
The beach was still fantastic. We managed to stay in great spirits. We enjoyed our spontaneous break from a Michigan February.