View from room

Reviews of Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 1026 out of 1941 reviews" "
Rating 8 - Good. 372 out of 1941 reviews" "
Rating 6 - Okay. 221 out of 1941 reviews" "
Rating 4 - Poor. 158 out of 1941 reviews" "
Rating 2 - Terrible. 164 out of 1941 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Diplomat! We only left the hotel area a few times, but it was very nice to have so much there from dining to access to the beach and pools. The poolside service from Playa was great for drinks and food, the breakfast buffet at Point Royal was fantastic, the staff was accommodating as they allowed for an early check in as well. We thoroughly enjoyed our stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Clementina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope to have the honor of welcoming you back to our beachfront escape once again!

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Excellent

Yelenys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

8/10 Good

Antonio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Muy lindo hotel . Pero muy alto el precio para lo q ofrecen . La piscina cierra demasiado temprano y necesitan más variedad de comida .
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Antonio,Thank you for your review. We appreciate your kind words about our lovely resort; however, we regret that you were not fully satisfied with your stay. Rest assured, our prices are competitive for our area— though we'll be sure to share your concerns with our team for further consideration, as we are always seeking new ways to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our property.

8/10 Good

Leslie Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Leslie,We're delighted you enjoyed your stay with us at The Diplomat Beach Resort Hollywood. Thank you for taking the time to leave a review. We can't wait for your next visit!

10/10 Excellent

Brianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

6/10 Okay

Tiffany, Orlando

Travelled with partner
The room looks a lot better in the images. The bathroom is very outdated. The towels were thin and had many holes in them. The mini fridge didn’t work. They offered water but every time you asked they were out. The resort fee is very high, $45 a night. We ate at all of the restaurants because the weather was very stormy and the food was always over cooked and cold. We had the chewiest ribeye steak that we ever had in the Prime restaurant. The only benefits were it being ocean front and we enjoyed sitting on the balcony when guests were not smoking. Can not say we would recommend or stay again. Is a shame since we’re still on the hunt for a hotel we can frequent. Was overall disappointing.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Tiffany,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests and we apologize for any issues you encountered. We will be sure to review each of your comments with our staff to ensure we are always offering our best to our guests. It is our hope we have another opportunity to welcome you back and impress you with the top-notch experience we are known for.

2/10 Terrible

Alex

Visiting this hotel for many years since 2009. Try to keeping tradition comes with kids and now came with our grand son. Now disappointing get my second room since first was even worse. Room not clean by any 3 star hotel.level ,carpet has crumbs from previously stay guests..however front desk oersonel nice and at least changed room I think logo hilton not deserve to be placed now.i travel all other thedo orld and stay on different hotels so i have confidentiality to say it. Big disappointment to my family memories Will try talk tomorrow yo managers and upload results
Response from General Manager on Mar 26, 2024
Dear Alex, Thank you for reaching out. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Serhii,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay with us. Thank you for staying at The Diplomat Beach Resort Hollywood and we look forward to welcoming you back again soon.

10/10 Excellent

Kambiz, Maple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and clean
Stayed 4 nights in Jan 2024
Response from General Manager on Mar 26, 2024
Dear Kambiz,We strive to maintain a welcoming and spotless environment for our guests, and your recognition is wonderful to receive. Our team looks forward to welcoming you back to The Diplomat Beach Resort Hollywood for another five-star visit.

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience this year was terrible, I will never return, valet parking more than 100 dollars, also dirty
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Norma,Thank you for notifying us of your recent experience, and I apologize that it wasn't to the standards that you would have liked. I will be sure to speak with our housekeeping team about your concerns with cleanliness so that this is not a continued experience for our guests. It is our hope that you will consider staying with us again in the future, so that we may provide you with the experience that you deserve.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach area. Rented a daybed. Service was excellent and well worth the cost.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Susan,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed our beautiful beach and excellent service. Please come see us again soon.

10/10 Excellent

NADINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Nadine,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope to have the pleasure of your company again soon.

8/10 Good

JEFFREY

Travelled with partner
Set nice
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Jeffrey,Thank you for choosing The Diplomat Beach Resort Hollywood! It is wonderful to see that we have earned such a high rating. Our team looks forward to elevating your next experience and achieving a perfect rating next time. Until then, we wish you well and come back soon.

10/10 Excellent

Ricarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! It’s my go to when I want to have a staycation. I love that the beach and pool are clean and on property. Pool bar has great drinks and location is perfect for walking, bike rides for both coupes and families.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Ricarta,Thank you! We are honored to be your "go-to" staycation resort and thrilled to hear you continue to enjoy your time with us. The team at The Diplomat Beach Resort Hollywood will be delighted to read your kind comments, and we look forward to welcoming you back for many more years to come.

4/10 Poor

breanna

Travelled with partner
This is anniversary trip for me. Beds are very firm… $200 a night for deposit ok and with that price the in room service is not available although hours state 7am - 10pm, pool closes early, & front desk didn’t seem very welcoming. The bar is nice if you drink but overall I am disappointed and will not return. We should have went back to Hotel Maren.
Response from General Manager on Mar 20, 2024
Dear Breanna,We're grateful to have had the opportunity to host your anniversary trip. Please accept our sincere apologies that certain elements of your stay fell short of your expectations. We understand your disappointment with the early pool closure, and we'll certainly remind our front desk team of their essential role in warmly welcoming guests to our resort. Thank you for taking the time to share your constructive feedback, and we would be honored if you would consider giving us another chance to change your perceptions.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 19, 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

4/10 Poor

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bar and staff were ass holes
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Josh,Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. We'll discuss your remarks with our staff to ensure our high standards are being upheld. We hope to have another opportunity to welcome you back and impress you with the top-notch service we are known for.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach and outdoor bar!
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Lucas,It's great to hear you had a great experience at The Diplomat Beach Resort Hollywood. We're delighted you enjoyed our proximity to the beach and fantastic outdoor bar. Please return soon for another memorable time.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
I was an original guest the week it opened many years ago. It’s still in good shape considering all the years of wear and tear. She needs a little maintenance to get her back to a 10. I rate it an 8 compared to grand opening. Still nice. I’d come back
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Mark,Thank you for your feedback. We're glad our accommodations continue to impress you after so many years, and we appreciate your suggestions for improvement. Please come see us again soon at The Diplomat Beach Resort Hollywood!

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope to have the honor of welcoming you back to our beachfront escape once again!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Thank you for your positive rating! We are glad you had an enjoyable experience, and we hope to welcome you back to beachfront tranquility at The Diplomat soon!

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service
Staff very pleasant but gave out conflicting information about proper procedure about how to get out of parking lot. additional charge beyond stated charge for room a plain rip off. Say what true charge is so comparisons can be made. No food available after 10:00 and restaurant closing at 2:00 pm week ends a MAJOR flaw
Stayed 1 night in Mar 2024
Response from General Manager on Mar 16, 2024
Dear David, Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on the areas we could improve on has been noted, and we will discuss as a team how we can improve for future guest visits. We would love to host you again sometime in the future to prove to you that we're capable of meeting your needs.

6/10 Okay

William, Wilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking and arrival was not smooth but dysfunctional. Did not have room class paid for; "sold out". Front staff were uncaring and offered no solution. I thought Spring Break was an issue but Overrun with 4 conferences...this is a conference hotel. And looby smelled.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Dear William,While we always appreciate guest feedback, we are sorry to hear about the concerns you encountered upon arrival. Please know we are always working to improve and will be sure to review your concerns with our team. We are better than this and hope to have the opportunity to prove it to you at some point.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great beachfront location with nice pools.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Teresa,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your lovely review. We are delighted that our beautiful, beachfront location and wonderful pools helped you have such an enjoyable visit. We look forward to welcoming you back for another memorable getaway.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very friendly
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Margaret,It was truly a pleasure to host your recent stay at The Diplomat Beach Resort Hollywood. We're thrilled to hear we were able to deliver a positive experience and that you appreciated the friendly hospitality our team provided. Thank you for your kind comments, and we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not bad
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Liana,We are honored to have earned all the stars for your recent stay with us. It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We look forward to welcoming you back for another great stay.

4/10 Poor

Carey

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I loved the common areas of the Diplomat. My rooms were both filthy, it seems as if housekeeping just does the bare minimum. Food stains around the coffee maker, soiled carpets and absolutely no face towels in the room at check in. The large blue loveseat is soiled badly on the pillow. Very disappointing for what we paid. Not happy at all with the cleaning preparation of both rooms.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Carey,We greatly appreciate your feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback regarding these matters is gratefully received and we'll be sure to discuss your comments internally for the future. Please consider giving us another chance soon; we're confident that we can change your perceptions.

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Definitely an eye catching hotel, with an amazing view out the back. Enjoying the pool and being able to look out into the beach and ocean, was a great experience !
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Dear Kristina,It is wonderful to know that you had an excellent experience with us! Thank you so much for your kind words about our lovely resort and for mentioning our spectacular views. We hope to have the pleasure of your company again soon!

10/10 Excellent

onassis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Onassis,Thank you for choosing The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Went to Florida for my birthday to relax and unwind. Hotel is very clean, staff is great. 3 Pool areas and Beach front are fabulous. Casual and finer dining options at the hotel and close by. You have to try Giorgio's restaurant, so good!!
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 12, 2024
Dear Carol,Thank you so much for choosing to stay with us at The Diplomat Beach Resort Hollywood. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our relaxing amenities and convenient location. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Thank you for your positive rating! We are glad you had an enjoyable experience, and we hope to welcome you back to beachfront tranquility at The Diplomat soon!

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the ocean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Terry,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your review. We are delighted to know our gorgeous ocean view was a highlight of your stay. It would be an honor to welcome you back any time you're looking for another memorable getaway.

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Marina,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your lovely, five-star review. We are delighted you had such a wonderful stay and look forward to welcoming you back for many more memorable experiences.

10/10 Excellent

Kawanya Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, oceanfront property in Hallandale Beach. Lots of restaurants and stores nearby. Gorgeous pools and other water features. Property has multiple dining options onsite including a room service option. The King Oceanfront room with balcony is spacious and unique. It includes a shower with a separate deep, soaking tub.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 8, 2024
Dear Kawanya,It's wonderful to hear how much you enjoyed our beautiful oceanfront location and the nearby dining and shopping options. It sounds like our gorgeous pools and various dining choices certainly add to your enjoyment. We also greatly value your appreciation for our spacious and unique room, especially its balcony and luxurious bathroom setup. It was a pleasure to have you stay with us at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back to enjoy more breathtaking views.

10/10 Excellent

FAITH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort Asked questions about health clu and was told to scan the QR code! Waiting 49 minutes for my car from the baker one time. Very long line on sat am for coffee shop—couldn’t wait. Room was small but bed comfortable and view perfect
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 8, 2024
Dear Faith,Thank you for your review and for giving us a perfect rating. We appreciate your kind words about our lovely resort and are delighted our comfortable beds and stunning views were the highlights of your visit. That said, we regret that you were not fully satisfied with your experience. Your feedback will be shared with our internal team to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope to welcome you back soon for a seamless visit!

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were lovely from check-in to check-out. The coffee shop, lunch spot, bars, and Prime all provided great drinks and food. The hotel was clean and quiet. It was a nice qetaway location.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 10, 2024
Dear Brandon,Thank you for sharing your positive experience at The Diplomat Beach Resort Hollywood. We're delighted you enjoyed our friendly service, peaceful atmosphere, and all the comfort and amenities we provide. Welcoming you back would be a pleasure, so please return soon for an even better time.

4/10 Poor

Dee Jay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Booked based on user reviews. We were looking for a premium experience at a top tier resort. I was a bit surprised at the concept of upsell and extra charge for nearly every amenity. Upon arrival, we were informed that the city municipality was going to be shutting the water off for maintenance that evening. All of the dining options had closed early in preparation of the water situation. Our whole stay we were under a boil water advisory. The hotel did provide bottled water at the front desk, free of charge. I asked the Concierge about ice. He disarmed me by asking why i would need ice. This is a family friendly resort. Expect the pool and hot tubs to be packed with children from open until close. Unfortunately, the whole resortl had been reserved by a international bank for a conference on mining. Which resulted in some further oddities. 1, the upper pool was closed on our first morning for an event management company to build a stage over the pool in for the conference. 2. The door personnel and beach access security secured the gates demanding wristbands or room keys for acces in a very militaristic fashion. Luckily, this was only in effect for about 2 hours. It happened to coincide with the international event upper crust arriving and getting a tour of the facilities. The beach was still fantastic. We managed to stay in great spirits. We enjoyed our spontaneous break from a Michigan February.
Response from General Manager on Mar 8, 2024
Dear Dee Jay, Thank you for sharing your feedback with us. We understand your expectations for a premium experience and regret falling short of meeting them. The unexpected water maintenance and resulting boil water advisory were unforeseen challenges, and we apologize for any inconvenience caused. We will address your concerns internally regarding team behavior to ensure all guests are treated with kindness and respect.We also apologize for the disruptions caused by the international conference reservation, including the temporary closure of facilities and heightened security measures. Your feedback is valued, and we will consider it as we strive to improve our services.We are happy to hear that you enjoyed your beach getaway and while we regret that we couldn't meet your expectations this time, we sincerely hope for the opportunity to provide you with a better experience in the future.

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel staff needs to work on servicing the client. The staff was not very attentive to additional needs of the customer.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 7, 2024
Dear Philip,We appreciated the opportunity to have you stay with us, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. We are always working with our team to ensure our high standards are being upheld, so we hope to have another opportunity to welcome you back and impress you with the top-notch service we are known for.

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Beautiful resort
Stayed 1 night in Mar 2024
Response from General Manager on Mar 7, 2024
Dear James,Thank you! It was a pleasure to have you as our guest and we are delighted you were impressed with all we have to offer. We look forward to welcoming you back to The Diplomat Beach Resort Hollywood, any time you're looking for another memorable getaway.

10/10 Excellent

Roei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints everything was just kind of expensive
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Roei,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are honored to have earned a perfect rating. Your feedback will be shared with our team for consideration. We look forward to welcoming you back for another great experience.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Patrick,We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

4/10 Poor

Enrique Gaston

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I when for my birthday very disappointed The check IN time was NO on time And when I left I leave my bags at the hotel to hold it until my departure guess what missing a jacket from my wife they did a report they told me to call in 3 work days , no apology, no solution, no jacket very bad experience at the hotel
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 7, 2024
Dear Enrique,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies if you misplaced any items and will continue to keep an eye out for them. Your feedback is appreciated, and we wish you safe travels ahead.

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!! The hotel is beautiful, the staff is absolutely amazing, particularly Sara at the Prime restaurant and Marcella at the Playa on the beach. Would definitely go back!!
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Rhonda, One of the best compliments a guest can give us is to let us know that they would choose to stay with us again when they are in the area. Thank you so much for being our guest at The Diplomat Beach Resort Hollywood and for sharing your kind words. Our team members work hard to deliver a memorable experience and we know they will be thrilled to have had such a positive impact on your stay. We're looking forward to serving you again and hope your travels bring you back to the Sunshine State again soon.

10/10 Excellent

maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient location. Expect everything will be costly . Just get your necessities like water else where.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Maggie,Thank you for acknowledging the beauty and convenience of The Diplomat Beach Resort Hollywood. Your feedback is invaluable to us, and your insights will be considered as we strive to offer our guests an amazing experience. We look forward to welcoming you back and exceeding your expectations.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach awesome pools and outdoor bars.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Jeff,Thank you for sharing your experience with us! We're thrilled you enjoyed our beachfront setting, awesome pools, and outdoor bars. Your satisfaction fuels our team's passion to deliver exceptional experiences. We can't wait to welcome you back to The Diplomat Beach Resort Hollywood for more unforgettable moments.

8/10 Good

Blaner Lopez

Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you so much for your great rating! We trust that means you had a great experience and stay with us, and we would love to welcome you back anytime for an even more relaxing escape during your next visit to the area.

8/10 Good

Ana

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Ana,We greatly appreciate the perfect rating! Thank you so much for being our valued guest. Please don't hesitate to count on us again for another relaxing beachfront escape the next time you're in South Florida!