Place was nice but not what they present online. They give out free water bottles which was nice but this was probably the best thing they did. This was the first hotel I’ve ever stayed at where you needed to request house keeping, essentially leaving us to clean our own room, and get our own towels. Speaking of towels, they are constantly out whether you’re at the pool or the beach. This was completely unacceptable. I should not have to worry about cleaning or packing towels for vacation. You should be taken care of especially after paying daily “resort” fees?? To continue when we got there there was underwear in our bathroom.. are we kidding? And no housekeeping! So guess who threw them out. Told us they’d take off our fee for the day because of this and did not. When we got there no hot water, and the shower didn’t hold in the water in so basically had a flood in the bathroom 247 leaving me cleaning more. they had a coffee shop by the lobby we were really
excited to go to but they were closed the entire time due to being short staffed? The hostess for the breakfast was rude and sarcastic and the breakfast which was 85 for two people consisted of cereal toast and a omelette bar. I expect more for that price. Would have never taken time off to make a vacation out of this trip.