Exterior

Reviews of Days Inn & Suites by Wyndham Madison

2 out of 5
Days Inn & Suites by Wyndham Madison
4402 E Broadway Srvcs Rd, Madison, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1000 reviews" "
Rating 8 - Good. 356 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Freddie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Scott B. on Apr 15, 2024
Freddie,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

8/10 Good

Cynthia

Liked: Staff & service
Property was okay.
Stayed 2 nights in Mar 2024
Response from Scott B. on Apr 12, 2024
Cynthia,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet. Good breakfast. Room was small. Clean. It was far away from things. Right off major highway though. Overall good stay. Pet friendly.
Stayed 1 night in Apr 2024
Response from Scott B. on Apr 7, 2024
Amber,Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are extremely happy that you enjoyed your stay with us and hope you will come back and see us again soon.

8/10 Good

Rhonda, New Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott B. on Mar 26, 2024
Rhonda,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kristine

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Scott B. on Mar 22, 2024
Kristine,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy working when we tried early checkin was very nice pool was a little chilly but otherwise great!
Stayed 1 night in Mar 2024
Response from Scott B. on Mar 18, 2024
Jennifer,Thank you for completing the survey regarding your recent stay at our property. Guest feedback is an important component in our business. Your reviews help us track guest satisfaction and give valued insight on how we can evolve the experience for you and others. We look forward to seeing you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott B. on Mar 18, 2024
John,Thank you for completing the survey regarding your recent stay at our property. Your feedback is an important component in our business. Reviews like yours help us track guest satisfaction and give insight on how we can improve the experience for you and future guests. We hope you will come back and see us again soon.

4/10 Poor

autumn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We got our roomand it never got cleaned from the previous guests 2 days before, dirty towels stuff in toilet soap and razor in the shower and a wet towel in tub. They put us in another room which was clean but it needed up keep. Light came in on all sides of the door except where the hinges and door knob were. The pool area was dirty
Response from Scott B. on Mar 11, 2024
Autumn,Thank you for your responses to this survey. Rest assured that all your responses are taken seriously. We really appreciate you taking an interest in our company and our services.

6/10 Okay

Jackie

Stayed 2 nights in Mar 2024
Response from Scott B. on Mar 4, 2024
Jackie,The information that we’ve gathered through this survey is a big help in providing a better service to you and your family. Thank you for your answers!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable & all around a good place to stay
Stayed 1 night in Feb 2024
Response from Scott B. on Mar 3, 2024
Kendra,We are so grateful for taking the time to do the survey, as well as your answers! This will guide us in creating a better experience for you. We hope to see you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Christina was ver helpful!
Stayed 1 night in Feb 2024
Response from Scott B. on Feb 24, 2024
Donna,Thank you so much for your time in completing our survey. It is greatly appreciated. We hope to see you again soon.

6/10 Okay

Kaylen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Feb 2024
Response from Scott B. on Feb 20, 2024
Kaylee,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Scott B. on Feb 16, 2024
Addison,The information that we’ve gathered through this survey is a big help in providing a better service to you and your family. Thank you for your answers!

8/10 Good

Richard, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor, but Direct TV remote. WHile trying to find a guide and changing channels, the audio would either increase or decrease.
Stayed 1 night in Feb 2024
Response from Scott B. on Feb 13, 2024
Richard,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

6/10 Okay

Denise Darlene

Stayed 1 night in Jan 2024
Response from Scott B. on Feb 13, 2024
Denise,Thank you so much for your time in completing our survey.

10/10 Excellent

Ida Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Scott B. on Feb 13, 2024
Ida,Thank you so much for your time in completing our survey.

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Amenities
If you need a place to stay for a few hours, this fits the bill.
Stayed 1 night in Jan 2024
Response from Scott B. on Jan 27, 2024
Carolyn,Thanks for participating in our guest feedback survey. Your answers are invaluable to us.

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Stayed 6 nights in Jan 2024
Response from Scott B. on Jan 21, 2024
Barb,Thank you for completing the survey regarding your recent stay at our property. Guest feedback is an important component in our business. Your reviews help us track guest satisfaction and give valued insight on how we can evolve the experience for you and others. We look forward to seeing you again soon.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Scott B. on Jan 21, 2024
Toni,Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Madison. It is always a pleasure to receive positive feedback.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near good restaurants
Stayed 2 nights in Jan 2024
Response from Scott B. on Jan 13, 2024
Kenneth,Thank you for completing the survey regarding your recent stay at our property. Your feedback is an important component in our business. Reviews like yours help us track guest satisfaction and give insight on how we can improve the experience for you and future guests. We hope you will come back and see us again soon.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at a Great Hotel!!
My wife & I went alone this weeks trip. We had a nice quiet time at our favorite hotel. Our fav staff Scott made biscuits and gravy for breakfast. My wife loved it as usual. She thinks he made it just for her because we were there lol. Cant wait to see the remodled breakfast area bc it was great b 4 so it can only get better. We would lile to thank all of the friendly staff that never get sick of seeing our faces.
Stayed 1 night in Jan 2024
Response from Scott B. on Jan 13, 2024
Toni,Thank you for completing the survey regarding your recent stay at our property. Guest feedback is an important component in our business. Your reviews help us track guest satisfaction and give valued insight on how we can evolve the experience for you and others. As always, we look forward to seeing you again soon.

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Everything we needed all in one place.
My family had amazing time as always. My son and I worked out in the exersise area. Afterwards he swam in the pool for a few hours. While my wife and I used the onsite computer to catch up on some of my work.
Stayed 1 night in Jan 2024
Response from Scott B. on Jan 8, 2024
Toni,Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Madison. It is always a pleasure to see your family, as well as getting positive feedback.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 30, 2023
Jose,Thank you for completing the survey regarding your recent stay at our property. Your business and your feedback are very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We really appreciate you giving us a perfect score and we look forward to seeing you again.

10/10 Excellent

Ana Maria

Stayed 1 night in Dec 2023
Response from Scott B. on Dec 23, 2023
Ana Maria,We appreciate your answers to this survey. This will enable us to improve our design and services so we can serve you better. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again.

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and nice! We hosted our family Christmas get together this past weekend there, and everyone was very welcoming and helpful.
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 15, 2023
Kimberly,We are so grateful for taking the time to do the survey, as well as your answers! This will guide us in creating a better experience for you. We hope you and your family have a fun/safe holiday season, and to see you again next year.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 15, 2023
Richard,We appreciate your answers to this survey. This will enable us to improve our design and services so we can serve you better. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12/9/2023 stay
Loved the location. Easy to get to. Room had a jacuzzi….. loved it, also had 2 tvs which was great!!! 3rd time staying here and definitely worth it and will be back!
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 15, 2023
Joe,Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

8/10 Good

Scott M

Stayed 2 nights in Dec 2023
Response from Scott B. on Dec 5, 2023
Scott M,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 5, 2023
We appreciate your answers to this survey. This will enable us to improve our design and services so we can serve you better. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Scott B. on Dec 5, 2023
Karen,Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

10/10 Excellent

Kenyetta

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 28, 2023
Kenyetta,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. We are extremely happy that you enjoyed your stay with us and hope you will come back and see us again soon.

10/10 Excellent

Marie

Liked: Amenities
Everything was great only 1 complaint we had the hot tub room & was to be a Queen bed but I swear it was a double ! Husband is 6.2 he knew it was no queen! Other then that we loved it & breakfast was great except no bacon
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 27, 2023
Marie,Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

10/10 Excellent

martina, Benton Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked amenities
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 21, 2023
Martina,We appreciate your answers to this survey. This will enable us to improve our design and services so we can serve you better. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again.

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. The hotel is slightly aged, but the staff clearly are focused on keeping it clean and neat! Great service
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 21, 2023
Dawn,Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds!
The bed was very comfortable. One of the best hotel beds I've slept in. It was a little tricky to get to, but overall quite a pleasant stay.
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur
Bon Déjeuner complet, super propre et confortable, personnel courtois.
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 10, 2023
Pierre,Thank you for completing the survey regarding your recent stay at our property. We appreciate your business, and your feedback is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are grateful that you gave us a perfect rating and we look forward to seeing you again.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Scott B. on Nov 10, 2023
Dean,Thank you for completing the survey regarding your recent stay at our property. Your business and your feedback are very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We really appreciate you giving us a perfect score and we look forward to seeing you again.

4/10 Poor

catherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains were found on one of the pillows.
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 6, 2023
Catherine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a place relatively close to the Alliant Energy Center and this worked nicely. The breakfast was delicious.
Stayed 1 night in Oct 2023
Response from Scott B. on Nov 3, 2023
Becky,Your feedback is appreciated. We hope you know that your input will help us improve our offering! Thank you for your effort in completing this survey. Feel free to let us know if you have any more feedback.

6/10 Okay

LaToya

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was going well until it was time to get in the bed. I pulled sheets back to what looked like poo streaks on the bed and pubic hair on the sheets. I was so disgusted. The front desk did give me new sheets but, it’s the point that I should have been checking into a clean room.
Stayed 1 night in Nov 2023
Response from Scott B. on Nov 4, 2023
LaToya,Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Madison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and it is unbelievable to hear that there were stains (of any sort) on the sheets, as our housekeeping staff takes great pride in their work. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

8/10 Good

Gary

Stayed 1 night in Oct 2023
Response from Scott B. on Nov 3, 2023
Gary,Thanks for participating in our guest feedback survey. Your answers are invaluable to us. We will use them as the baseline for future projects, and they will greatly assist us in removing potential challenges.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for an even greater price
We loved our stay at the Days Inn as always. Thank you Scott and the rest of the staff for everything. Your always so helpful
Stayed 1 night in Oct 2023
Response from Scott B. on Nov 3, 2023
Toni,Thank you for taking the time to complete the survey. It is always nice to see you guys. Thanks again for the feedback.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 30, 2023
Bryan,Thank you so much for your time in completing our survey. It is greatly appreciated, as we truly love receiving perfect scores. We hope you will come back and visit us again soon.

8/10 Good

Muriel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 27, 2023
Muriel,Thank you for your responses to this survey. Rest assured that all your responses are taken seriously. We really appreciate you taking an interest in our company and our services. We hope to see you again soon.

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 20, 2023
Scott,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are extremely happy that you enjoyed your stay with us and hope you will come back and see us again soon.

4/10 Poor

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Well, the bed was comfortable and the staff were nice. The breakfast was simple but looked good - I didnt eat it. Eggs and sausage. But I was kept awake every night due to the paper thing walls/ceilings, and was woken most nights and mornings for the same reason. The guests above would come in after 10:30PM and the noise/stomping was considerable. Also, the room smells very musty - possibly due to the hot tub that is in there?!? It wasnt full, but it was fortunate that I was alone because none of my partners could have stayed in that room with that smell.
Stayed 4 nights in Oct 2023
Response from Scott B. on Oct 16, 2023
Lawrence,Thank you for your responses to this survey. Rest assured that all your responses are taken seriously. We really appreciate you taking an interest in our company and our services. We are very sorry your stay was not up to par. If there is a problem of any sort (with the room or other guests), please contact our front desk staff. They will be more than happy to help correct any issue to ensure that your stay is pleasant and relaxing. We hope to see you again.

8/10 Good

Nicholas

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Scott B. on Oct 16, 2023
Nicholas,We appreciate your answers to this survey. This will enable us to improve our design and services so we can serve you better. We are so happy that you enjoyed your stay and can't wait for you to come back and visit us again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the price
The hotel is in need of renovations. Things were clean, but not appealing. A lot of rust, chipped paint, the cable sensor unattached to the tv, the window coverings, and the towel hook on the sink. The remote wasnt able to control the tv. For the money that was spent, it was not what was expected. Hope they can us the extra money to upgrade the rooms.
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 15, 2023
Your feedback is appreciated. We hope you know that your input will help us improve our offering! Thank you for your effort in completing this survey. Feel free to let us know if you have any more issues or feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, nice pool
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 13, 2023
Jennifer,Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel even better price
We loved our stay! The staff at this hotel are amazing! All the way from the housekeeping staff to the management. Thank you Scott, bryte and all the rest of the staff
Stayed 1 night in Oct 2023
Response from Scott B. on Oct 6, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for the kind words. We are extremely happy that you enjoyed your stay with us and hope you will come back and see us again soon.