Ratings based on 1,145 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromNSB, Fl

dream trip

Posted 21-Oct-2016
Excellent facilities, staff efficient and friendly, close to downtown Key West shops and eatieries.
4out of 5
by A verified traveller fromUS

Just there 2 nights, but they didn't clean room

Posted 20-Oct-2016
Location: Restaurant right at water, sunsets!!
Check in staff was awesome. Room location was great
4out of 5
by A verified traveller fromUS

Best location to downtown Duval street

Posted 20-Oct-2016
Pros: Location and staff were great !!!
Cons: Pool is small sundeck bar never open and charge way to much for booze. You pay a premium price for hotel and they charge you hotel tax and for parking
Location: Awesome location and plenty to do eat and drink all walking distance from hote
Room in general is good. On going concern is partial ocean view. None have to lean over balcony and view obstructed by tree. Carpet was filthy wife's booties were black
5out of 5
by A verified traveller fromflorida

It was exactly what we expected

Posted 16-Oct-2016
Location: The location is in walking distance to all the main attractions. We parked are car and didn't take it out until we left to come home.
The room was clean and well stocked. The Resturant in the hotel was excellent. The pool area clean and had a bar open with service by the pool. We didn't have to leave are seats.
3out of 5
by A verified traveller

Horrible bed

Posted 14-Oct-2016
Hotel is very outdated, and bed was broken down in the middle. Miserable 3 nights
4out of 5
by A verified traveller fromYardley, PA

Slightly Worn but Perfectly Located

Posted 10-Oct-2016
Pros: Location
Cons: Furniture needs replacing.
This Westin is perfectly located for Old Key West vacation. Walking distance to everything. The rooms, however, are in need of some updating considering the rates charged. We had a 2 bedroom suite. A king bedroom and full bath on one side of a furnished living room and a 2 queen bed room with full bath on the other. Beds were "heavenly" and comfortable. The rooms were spacious. The furniture, however, was very worn and in need of replacement. We also had a large foyer that served no purpose. The suite did have a small refrigerator and coffee makers but should have had a microwave at the very least for this type of unit. I would have given this Westin a higher rating but found it lacking for the daily room rate charged and the additional $29 daily resort fee which doesn't even cover the trip to their beach.
3out of 5
by A verified traveller fromFL

Posted 5-Oct-2016
Location great. Housekeeping terrible,never entered the room the three nights we stayed
5out of 5
by A verified traveller fromnky

Great views and amenities

Posted 30-Sep-2016
Great location, extra amenities, beautiful views. facilities were top notch and well maintained. Felt like paradise.
4out of 5
by A verified traveller


Posted 28-Sep-2016
4out of 5
by A verified traveller

Posted 16-Sep-2016
Cons: I thought the extra $55/day in fees for parking and water were a bit much!!
Loved the resort...location...comfort...little extra amenities.