Piscine extérieure

Fairfield Inn & Suites Key West at The Keys Collection – Avis

3.5 out of 5
Fairfield Inn & Suites Key West at The Keys Collection
3852 North Roosevelt Boulevard, Key West, FL

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 492 avis sur 1003." "
Note de 8 – Bien, d’après 285 avis sur 1003." "
Note de 6 – Acceptable, d’après 106 avis sur 1003." "
Note de 4 – Médiocre, d’après 62 avis sur 1003." "
Note de 2 – Terrible, d’après 58 avis sur 1003." "

8,6/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

Jonathan

Voyage en famille
Points forts : Propreté
Average hotel
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 23 avr. 2024
Jonathan, thank you for taking the time to share your review. We understand that your experience may not have fully met your expectations. We're continually striving to elevate our services, and your feedback is instrumental. We hope for a chance to deliver a more impressive stay in the future.

10/10 – Excellent

Marie-Josee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parfait
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 30 janv. 2024
Marie-Josée, ça fait plaisir d'entendre vos commentaires positifs. Nous sommes ravis de savoir que vous avez vécu une excellente expérience au Fairfield Inn & Suites by Marriott Key West at The Keys Collection. Au plaisir de vous revoir bientôt, merci pour le partage !

10/10 – Excellent

andreanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Que l'hôtel soit près de l'entrée et la sortie de l'île est un plus, nous avons apprécié le déjeuner inclus
Séjour de 2 nuits en octobre 2023
Customer Service a répondu le 27 oct. 2023
Andreanne, je suis ravie de savoir que vous avez trouvé l'emplacement du Fairfield Inn & Suites Key West at The Keys Collection bénéfique et que vous avez apprécié le petit-déjeuner inclus dans votre séjour. Vos idées positives comptent beaucoup pour nous. Nous attendons avec impatience vos prochaines visites.

8/10 – Bien

Daniel

Points forts : Service et personnel
Points faibles : Propreté
The pool is dirty ans greasy, was not cleaned for 3 days. Awful smell in the room (cat urine?) The breakfast is ok. Be careful, the charge 25$ amenities fees for free drinks ans the service bus, but you can get those fees removed from your billing….. not mandatory. But in general it is a goog hotel.
Séjour de 4 nuits en avril 2022

8/10 – Bien

Denis, Gatineau

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beaucoup trop cher!
Séjour de 1 nuit en mars 2022

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le service et l’hotel sont parfait. Rapport qualité prix excellent
Séjour de 1 nuit en février 2020
FFI Key West a répondu le 13 févr. 2020
Thank you for the amazing review. We hope you return again real soon!

4/10 – Médiocre

Véronique

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel
Séjour de 1 nuit en décembre 2019
Ophelia a répondu le 30 déc. 2019
Thank you for your review.

10/10 – Excellent

MAYANK

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Carlos

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 25 avr. 2024
Carlos, it's fantastic to hear you enjoyed your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We pride ourselves on our high standards and appreciate your recognition. We look forward to welcoming you back soon.

8/10 – Bien

Timothy

Points forts : Propreté, service et personnel
No need for alarm clock roosters were crowing. Very good breakfast!
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 18 avr. 2024
Timothy, thank you for your delightful review. It's heartening to learn that our breakfast at Fairfield Inn & Suites by Marriott Key West at The Keys Collection met your expectations! As for the roosters, they sure are a unique wake-up call we've come to appreciate here in Key West. We look forward to welcoming you back on your next visit.

10/10 – Excellent

Amalia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location
Séjour de 7 nuits en mars 2024
Customer Service a répondu le 10 avr. 2024
Amalia, it's delightful to hear that you found the Fairfield Inn & Suites by Marriott Key West at The Keys Collection's location to be ideal. We appreciate your feedback and look forward to making your next stay equally memorable.

10/10 – Excellent

Deepak Kumar

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was good experience.
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 1 avr. 2024
Deepak Kumar, it's great to hear you enjoyed your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We are dedicated to ensuring that every guest has a fulfilling experience. Looking forward to welcoming you again in the future.

10/10 – Excellent

Jeff

Séjour de 1 nuit en mars 2024
Customer Service a répondu le 16 avr. 2024
Jeff,We're thrilled to hear your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection was an excellent one. There's no greater compliment than a complete 5-star rating, thank you. We hope to welcome you back to our grounds in the future.

8/10 – Bien

Nelson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 28 mars 2024
Nelson, it's great to see you enjoyed your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We're delighted by your positive rating and hope to have the pleasure of welcoming you again soon. Thank you for choosing us!

10/10 – Excellent

RODNY

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really nice place.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 21 mars 2024
Rodny, it's great to hear that you found Fairfield Inn & Suites by Marriott Key West at The Keys Collection to be an enjoyable destination. We appreciate your kind remarks and look forward to welcoming you back in the future.

10/10 – Excellent

rafael

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 19 mars 2024
Rafael, thank you for taking the time to rate Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We're delighted you've enjoyed your stay and hope to be your choice again in the future.

10/10 – Excellent

Cathalene

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent Property. Very relaxing. Great customer service.
Séjour de 2 nuits en mars 2024
Gladys a répondu le 12 mars 2024
Greetings Cathalene, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience at our property. Providing a relaxing atmosphere and excellent customer service is our top priority, and we're delighted that we could exceed your expectations in these areas.If there's anything specific that stood out to you or anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!

2/10 – Terrible

Delvin

Séjour de 2 nuits en mars 2024
Customer Service a répondu le 2 avr. 2024
Delvin, we regret to learn about your recent experience and we appreciate you taking the time to share feedback, even without details. We take our guests' ratings seriously and see them as opportunities to improve. Our team is committed to providing excellent service, and we would like to invite you back to give us the chance to rectify your experience.

10/10 – Excellent

Danielle, Simpsonville

Séjour de 1 nuit en mars 2024
Customer Service a répondu le 2 avr. 2024
Danielle, it's fantastic to hear that your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection met your expectations. We strive to offer a positive guest experience and we're pleased that we accomplished this during your visit. We look forward to the opportunity to welcome you back in the future.

10/10 – Excellent

Sherry

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Reliable
Séjour de 1 nuit en mars 2024
Gladys a répondu le 12 mars 2024
Dear Sherry,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be reliable during your recent stay.Ensuring reliability and consistency is a top priority for us, and we're delighted that our efforts were noticed and appreciated by you. Your feedback serves as a great source of encouragement for our team as we strive to maintain the high standards that you've come to expect from us.If there's anything else you loved about your stay or any areas where we can further improve, please don't hesitate to let us know. We're here to ensure your next stay with us is just as enjoyable!We look forward to welcoming you back to Fairfield Inn and Suites with the Keys Collection in the future.Warm regards,

8/10 – Bien

Christina

Séjour de 1 nuit en février 2024
Customer Service a répondu le 24 mars 2024
Thank you for the 4-star rating, Christina!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. Thank you again for sharing!

10/10 – Excellent

merlin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was extremely friendly and helpful. Very prompt service. Excellent breakfast. Concierge was very helpful and knowledgeable! Enjoyed the unexpected free drinks & music. Allowed use of both the Fairfield & the sister hotel's pools next-door. We were able to safety keep our e-bikes in our room. Used the convenient free shuttle everyday which avoided Key West parking cost and hassle. Full room amenities. We thoroughly enjoyed our stay there and would come back.
Séjour de 4 nuits en février 2024
Customer Service a répondu le 4 mars 2024
Merlin, it's simply wonderful to hear of your enjoyable stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We appreciate your recognition of our team members' promptness and knowledge, as well as the excellent breakfast. We're thrilled you took advantage of the added perks such as the free shuttle services, music, and pool access. The team is delighted you chose to stay with us, and we can't wait to welcome you back in the future. Safe travels until then!

8/10 – Bien

Jo

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pool area great and well maintained. Little sitting areas a scattered outside by first floor rooms were nice.
Séjour de 12 nuits en février 2024
Customer Service a répondu le 2 mars 2024
Jo, it's wonderful to hear that you enjoyed the pool area and the quaint outdoor seating spots at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We hope to have you back with us soon to further enjoy our facilities.

10/10 – Excellent

Richard

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The manager was so nice. Everyone worked very well together.
Séjour de 2 nuits en février 2024
Customer Service a répondu le 2 mars 2024
Richard, your words are greatly appreciated! The Fairfield Inn & Suites by Marriott Key West at The Keys Collection takes pride in its cordial management and collaborative environment among our team members. Your satisfaction is our utmost reward. We hope to welcome you back soon.

6/10 – Acceptable

Sabrina

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
They only have us towels for 3 people when we had 4 booked in the room. I had to go to the front desk 3 times to get a key made and after the 3rd time I made a person from the hotel go up with me. He couldn’t get in and had to call someone to get us into our room! It’s not something I want to deal with after a late night.
Séjour de 6 nuits en février 2024
Customer Service a répondu le 27 févr. 2024
Sabrina, we regret that you encountered some inconveniences during your stay, particularly with regard to the towel provision and key-card accessibility issue. We strive to offer smooth experiences for our guests, and we appreciate your feedback. It will help us improve our services. Despite these occurrences, we hope to have the chance to serve you better in the future.

10/10 – Excellent

Rebecca, Easthampton

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, friendly staff and hot breakfast included. The best part was the free shuttle offered to Old Key West and back.
Séjour de 2 nuits en février 2024
Customer Service a répondu le 26 févr. 2024
Rebecca, it's wonderful to learn that Fairfield Inn & Suites by Marriott Key West at The Keys Collection could provide a satisfying stay. We especially appreciate your commendation of our cleanliness, welcoming team members, and hot breakfast. The complimentary shuttle to Old Key West is certainly a guest favorite! Please consider us for future stays when visiting Key West.

6/10 – Acceptable

Waun

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
It's ok
Séjour de 3 nuits en février 2024
Customer Service a répondu le 24 févr. 2024
Waun, thank you for sharing your thoughts. While it sounds like your stay was satisfactory, we strive for more than just 'ok'. Your feedback is important for us to ensure we create outstanding experiences for our guests. We hope to have the chance to welcome you back for a better experience.

8/10 – Bien

Frank

Séjour de 1 nuit en février 2024
Customer Service a répondu le 21 mars 2024
Frank, thank you for your rating of Fairfield Inn & Suites by Marriott Key West at The Keys Collection. It's great to know that your stay with us was enjoyable. We look forward to welcoming you back for an even better experience on your future visits to Key West. Safe travels!

8/10 – Bien

janice

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
really enjoyed our stay
Séjour de 1 nuit en février 2024
Customer Service a répondu le 20 févr. 2024
Janice, it's wonderful to hear that you really enjoyed your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. It's our aim to create a memorable experience for all our guests. We look forward to welcoming you again on your next visit.

10/10 – Excellent

Zhe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very clean room and good service!
Séjour de 1 nuit en février 2024
Customer Service a répondu le 16 févr. 2024
Zhe, thank you for your enthusiastic feedback about Fairfield Inn & Suites by Marriott Key West at The Keys Collection! We're delighted to know that the cleanliness of our rooms and the good service left a positive impression on you. We appreciate your time and support and hope to welcome you back soon!

10/10 – Excellent

Roger

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was very comfortable. The staff was courteous and professional. The breakfast was very good.
Séjour de 2 nuits en février 2024
Customer Service a répondu le 20 févr. 2024
Roger, it's heartening to hear that you had such a comfortable stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. It's always a delight to know that our team members' cordiality and professionalism enhanced your experience. We appreciate your positive words about our tasty breakfast. We look forward to your return visit.

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 2 nuits en février 2024
Customer Service a répondu le 16 févr. 2024
Mary, we're overjoyed to learn you had a good stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. Your positive feedback inspires us to continue offering exceptional experiences for all our guests. We truly look forward to welcoming you back again.

10/10 – Excellent

Justine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property. Staff was very helpful and pleasant. MJ the bartender was amazing and gave us recommendations of where to go to enjoy our short stay and get the most out of our time.
Séjour de 4 nuits en février 2024
Customer Service a répondu le 14 févr. 2024
Justine, it's wonderful to hear that you enjoyed your stay at the Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We take pride in creating a welcoming environment and it seems like our team members played a big part in your experience, especially MJ, our skilled bartender. We love that his recommendations helped enhance your vacation. We hope to welcome you back for a longer stay next time.

10/10 – Excellent

Heidi

Voyage de couple
Great service. Room was clean and comfortable.
Séjour de 2 nuits en février 2024
Customer Service a répondu le 13 févr. 2024
Heidi, thank you for your wonderful review. We're thrilled to hear that you enjoyed the exemplary service and comfortable accommodations at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. Your positive remarks truly mean a lot to us. We aim in providing a pleasant and immaculate environment for our guests and we're glad we succeeded. Your next visit is eagerly awaited by our team.

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I only have high praise for the resort and staff. One staff member Sonija was very professional, humorous, and a pure pleasure to work with.
Séjour de 5 nuits en janvier 2024
Customer Service a répondu le 9 févr. 2024
David, it's wonderful to know you have such high regard for Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We're thrilled to hear that you had a delightful experience and that you found our colleague Sonija to be highly professional and engaging. We appreciate your kind words and we're looking forward to welcoming you back during your next visit.

10/10 – Excellent

DIanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only problem was the rooster crowing all night. No sleep
Séjour de 1 nuit en février 2024
Customer Service a répondu le 9 févr. 2024
Dianne, it seems you faced some disruption due to local wildlife during your stay. We understand how important a good night's sleep is, and we're sorry that this was affected during your time with us. On your next visit, we recommend requesting a room located away from any potential local noise. Despite this challenge, we hope you enjoyed other aspects of your stay at the Fairfield Inn & Suites by Marriott Key West at The Keys Collection.

8/10 – Bien

raymond

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Customer Service a répondu le 9 févr. 2024
Raymond, thank you for choosing the Fairfield Inn & Suites by Marriott Key West at The Keys Collection for your stay. We appreciate your positive rating on Expedia! It's our pleasure to host you, and we hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Customer Service a répondu le 8 févr. 2024
Thank you for the fantastic rating, James!We strive to make all of our guests feel welcome and relaxed during their time at Fairfield Inn & Suites by Marriott Key West at The Keys Collection! We can't wait to see you again soon.

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room is very nice. Grounds are beautiful with a lovely pool area. Shuttle to Duval St convenient. Great breakfast included
Séjour de 1 nuit en janvier 2024
Gladys a répondu le 1 févr. 2024
Dear Lisa,Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay and that our room, grounds, pool area, and shuttle service to Duval Street met your expectations.Our team strives to provide a memorable experience for our guests, and it's truly rewarding to know that you found the accommodations and amenities convenient and enjoyable. We take pride in offering a great breakfast to start your day off right.Your kind words serve as motivation for our staff, and we are grateful for the opportunity to have hosted you. If there's anything else we can do to enhance your stay or if you have any specific preferences for future visits, please feel free to let us know.We look forward to welcoming you back to our hotel in the future and creating more wonderful memories for you.Safe travels!

8/10 – Bien

Patricia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en janvier 2024
Customer Service a répondu le 2 févr. 2024
Thank you for the great rating, Patricia!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We'd like to share an even better experience with you soon.

10/10 – Excellent

Michael, Miami

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Suman was well dedicated and provided us with a quick check-in process. The hotel is quite clean and tidy. A large restaurant, with American breakfast. A spacious and clean swimming pool
Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 31 janv. 2024
Michael, it is heartening to know about your enjoyable stay at the Fairfield Inn & Suites by Marriott Key West at The Keys Collection. Thank you for recognizing the commitment of Suman, one of our devoted team members. We take great pride in the cleanliness of our hotel and are glad to see you enjoyed our spacious restaurant and swimming pool. We look forward to providing you with the same welcoming experience on your next visit.

10/10 – Excellent

Yariany, Marathon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall great experience at this property. Would stay again
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 29 janv. 2024
Yariany, it's wonderful to hear you had a fantastic stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We're thrilled to know we'll be your choice for future visits to Key West. See you next time!

8/10 – Bien

Lenore

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
convenient
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 27 janv. 2024
Lenore, it's wonderful to hear that you found the Fairfield Inn & Suites by Marriott Key West at The Keys Collection to be convenient. We strive to provide a location that benefits our guests. We appreciate your feedback and hope to have another opportunity to serve you again soon.

10/10 – Excellent

Dee

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good
Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 25 janv. 2024
Dee, thank you for choosing the Fairfield Inn & Suites by Marriott Key West at The Keys Collection for your stay. We're delighted you had a positive experience and hope to have the pleasure of welcoming you back in the future.

10/10 – Excellent

Mark

Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 25 janv. 2024
Thank you for the wonderful rating, Mark!It's fantastic you enjoyed your time at Fairfield Inn & Suites by Marriott Key West at The Keys Collection so much! We look forward to hosting you again soon for another amazing experience!

4/10 – Médiocre

Mel

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Not great in key west
Tv did not work Bathroom sink did not drain
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 22 janv. 2024
Mel, it's unfortunate to hear about the challenges experienced during your stay. We understand how important functionality service can be, especially relating to the television and bathroom facilities. Our team will certainly look into this to prevent future inconveniences. Thank you for bringing these matters to our attention.

6/10 – Acceptable

Geoff

Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 20 janv. 2024
Geoff, thank you for leaving a rating. Your feedback is appreciated and it seems there may have been some aspects of your stay that didn't entirely meet your expectations. We are always working towards improving our guest experience, your review will be shared with the team. Thank you again for choosing our hotel and we hope to have the opportunity to better serve you in the future.

4/10 – Médiocre

viergemene

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 20 janv. 2024
Viergemene, your rating is acknowledged, and it's clear that your recent visit didn't meet your expectations. We appreciate your feedback as it helps us improve our services. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to make your next stay a more satisfying one.

10/10 – Excellent

Ned

Voyage en famille
Points forts : Propreté, commodités
Séjour de 1 nuit en janvier 2024
Customer Service a répondu le 17 janv. 2024
Ned, thank you for your brilliant rating. We're thrilled you enjoyed your stay at Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We hope to have the pleasure of welcoming you back in the future.

6/10 – Acceptable

Beatrice

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Air condition was very loud. Awaken numerous times with rooster noice from 4am until dawn.
Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 17 janv. 2024
Beatrice, it's regrettable to hear about the issues you encountered related to the air conditioning and early morning noises. We strive to offer comfortable stays for all our guests and your feedback is instrumental in improving our services. We appreciate your patience and understanding, it would be a privilege to have another opportunity to serve you in the future.