Title: Hotel Casa Amelia - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Amelia Hotel with a full-service spa, steps from Church of Our Lady of the Remedies ![View from property](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/d8441690.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/b5a780cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/5617bf63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/f4eab598.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Lake View](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/bbacb1f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Amelia near Lake Petén Itzá offers a quiet retreat with a rooftop terrace and spa massages. Enjoy in-room WiFi and an international restaurant. Helpful staff can guide you to nearby Las Guacamayas Biological Station. 8.6 Excellent ## Popular amenities - - Bar - Free airport shuttle - Spa - 24/7 front desk - Room service ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Premium bedding, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/2de453a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 161 sq ft - City view - Sleeps 2 - 1 Double Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/3f42da74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 161 sq ft - City view - Sleeps 2 - 1 Twin Bed and 1 Double Bed ![Standard Triple Room](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/70188132.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 172 sq ft - Sleeps 3 - 3 Twin Beds ![Standard Room, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/f4eab598.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Lake View ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 172 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Standard Room, Lake View](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/15dd167b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Lake View ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 172 sq ft - Lake view - Sleeps 2 - 1 Double Bed and 1 Twin Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/77cc444d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 172 sq ft - Sleeps 2 - 1 King Bed ![Standard Double Room](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/73ccb708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 15 sq ft - Sleeps 2 - 1 Large Twin Bed and 1 Twin Bed ![Premium bedding, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/4b2d7b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Premium bedding Private bathroom Cable channels In-room safe - 150 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Casa-Amelia.h12326592.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Casa-Amelia.h12326592.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.93043%2C-89.89261&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E999lWAVdPDHvJVWQRm3WuXZqWI=) Calle La Unión, Flores, Petén #### What's nearby - Church of Our Lady of the Remedies - 2 min walk - 0.2 km - Las Guacamayas Biological Station - 2 min walk - 0.2 km - Flores Dock - 3 min walk - 0.3 km - Maya Mall - 10 min walk - 0.9 km - Central Park - 13 min walk - 1.1 km #### Getting around - Flores (FRS-Mundo Maya Intl.) - 4 min drive #### Restaurants - ‪Raices Bar & Grill - ‬3 min walk - ‪El Sótano - ‬4 min walk - ‪Ristoranto Terrazzo - ‬2 min walk - ‪Maracuyá - ‬5 min walk - ‪Maple & Tocino - ‬2 min walk ## About this property ### Hotel Casa Amelia Hotel near Lake Petén Itzá Located close to Church of Our Lady of the Remedies and Las Guacamayas Biological Station, Hotel Casa Amelia provides free airport drop-off, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurante Casa Amelia, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Additional perks include: - Cooked-to-order breakfast (surcharge), smoke-free premises, and concierge services - Luggage storage, a 24-hour front desk, and tour/ticket assistance - A front-desk safe Room features All guestrooms at Hotel Casa Amelia offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 26-inch TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126851/31025c91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casazul Flores - Free WiFi - Air conditioning - Laundry - Room service 8.8 Excellent 203 reviews CA $93 CA $113 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5126851&PinnedHotelID=5126851&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99800000/99797100/99797086/ca557ea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa del Lago Flores - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 36 reviews CA $98 CA $121 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=99797086&PinnedHotelID=99797086&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/13000000/12490000/12480600/12480567/968d170f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Isla de Flores Hotel Flores - 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Free WiFi - Restaurant - Breakfast available - Business services 9.8 Exceptional 28 reviews CA $51 CA $63 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=101060071&PinnedHotelID=101060071&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free airport drop-off shuttle from 6:00 AM to 8:00 PM at scheduled times and on request ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Restaurante Casa Amelia ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 26-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 16.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 5 per person - Rollaway bed fee: USD 16.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Casa Amelia Flores Hotel Casa Amelia Casa Amelia Flores Casa Amelia Hotel Casa Amelia Hotel Hotel Casa Amelia Flores Hotel Casa Amelia Hotel Flores ## Frequently asked questions ### Is Hotel Casa Amelia pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Casa Amelia? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Amelia on Nov 20, 2025 start from CA $74.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Flores-Hotels-Hotel-Casa-Amelia.h12326592.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Casa Amelia? > Hotel Casa Amelia doesn't offer parking. ### What time is check-in at Hotel Casa Amelia? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Casa Amelia? > Check-out is at 1:00 PM. ### Does Hotel Casa Amelia provide a shuttle to the airport? > Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–8:00 PM on request. ### Where is Hotel Casa Amelia located? > Situated near the beach, this spa hotel is within a 5-minute walk of Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Amelia Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 38 8 - Good 26 6 - Okay 15 4 - Poor 0 2 - Terrible 1 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Aaron Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet ##### Aaron Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Juan Jan 10, 2024 Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area . ##### Juan Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Peter Jan 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top hotel Great hotel in fantastic location overlooking the water. Nice restaurant downstairs and cool rooftop terrace to have a few quite beers. Staff were super nice and helpful. ##### Peter ### 2/10 Terrible #### Georgina Oct 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities We stayed one night! And thank God for that! I would’ve change to a different hotel! If I had to stay more day. The room was okay, we were in the 3rd floor, which is the roof! The really horrible part is that you can hear everything outside. You can’t really rest at all! At least not till everyone else goes to bed. But you will still hear the cars passing through. I got no rest. ##### Georgina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jill Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved the free airport pickup, and the Rooftop terrace view ##### Jill Stayed 1 night in Oct 2025 ### 6/10 Okay #### zara Feb 27, 2025 Liked: Cleanliness, staff & service #### It was ok... Maybe it was the room we got, we got the penthouse on the roof. When we first came in, there was no power so it took a while for the water to start coming through. but these things usually don't bother me. These were my issues with the room... no mirror in the bathroom or place to hang your towels. The AC made this loud noise while sleeping at night. The shower dint have flat walls so if you're tall, it will be a complicated shower LOL That being said, the staff was really nice and it's central. Flores is so tiny no matter where you stay on the island. you will be central. Maybe the other rooms aren't as bad but I don't think our room was worth $90/night. ##### zara Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Stephanie Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 2 night stay in Flores, staff were very helpful and helped with bags, our questions and taxi to the airport. We had the very top room with a great view over the water and our own spiral staircase! The town is small so easy to walk around and get everywhere from here. ##### Stephanie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Claire Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The front desk staff, & also restaurant & housekeeping staff were helpful & really friendly. The room had plenty of space for 3 of us our stuff, beds were quite comfortable. We ate several meals in the restaurant—everything was quite good. We would definitely stay again if we get an opportunity! ##### Claire Stayed 3 nights in Feb 2025 ### 6/10 Okay #### José Aug 13, 2024 Liked: Cleanliness No me gustó que no te dan llaves, y siempre que sales tienes que tocar para que te habrán ##### José Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller Aug 2, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great room, poor staff The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Annette Jul 31, 2024 Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel. ##### Annette Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jessy Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Jessy Stayed 2 nights in Mar 2024 ### 8/10 Good #### vanessa Oct 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!! ##### vanessa Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Verified traveller Mar 26, 2023 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### En connaissance de cause, je chercherai ailleurs Après les avis donnés par les différents touristes y ayant séjourné, j'ai été assez déçue. En arrivant, des serviettes de bain présentaient des traces de sang, les toilettes ne fonctionnaient pas... La robinetterie du lavabo ne tient pas, le mitigeur de la douche est peu fonctionnel. A part ça, le reste est propre. Au restaurant, que ce soit au petit déjeuner ou au repas, il faut arriver avant qu'il y ait plus de 3 personnes dans la salle sinon ils sont complètement désorganisés et vous pouvez attendre 30 minutes sans avoir ce que vous avez commandé (si vous avez pu commander), vous êtes obligés de leur rappeler votre existence. Cela dit, la nourriture y est bonne. Positionnement géographique bruyant même si joli point de vue si vous prenez une chambre côté fleuve. J'ai pris tout ça avec philosophie mais ça reste décevant. ##### Verified traveller Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Juan Dec 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities In the middle of the city or town ##### Juan Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Nicholas Nov 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place Great Price I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning. ##### Nicholas Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Simone Oct 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Zimmer im obersten Stock mit großer Dachterrasse sind fantastisch. Die Beschäftigten des Hotels sind alle sehr nett und hilfsbereit. ##### Simone Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### david Jul 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable. ##### david Stayed 2 nights in Jul 2022 ### 8/10 Good #### Verified traveller Jun 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Amazing property but get some wifi Great property, great location, great staff. Poor wifi. ##### Verified traveller Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Jordan Apr 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this little island, and this hotel. The views on the lake from the rooms are magical, the staff was awesome, and the restaurant on the ground floor made delicious local dishes. I would love to stay here again. ##### Jordan Stayed 1 night in Apr 2022 ### 6/10 Okay #### veronica Mar 23, 2022 Disliked: Cleanliness #### Déçue La terrace et l’emplacement de l’hôtel excellent mais il avait beaucoup de bruit tard la nuit et des insectes dans la toilette de la chambre,les fourmis de la terrace aller dans la chambre. ##### veronica Stayed 2 nights in Mar 2022 ### 8/10 Good #### elyse Dec 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Last stop on a solo Guatemala trip I really enjoyed my stay - I had a room on the third floor that opened up to the rooftop terrace. I enjoyed sitting on the roof listening to music, drinking beers & enjoying the sunset. It was nice that the hotel was right on the water. The room was very clean with great air conditioning, a pretty comfortable bed and soap/toiletries were provided. My only issue was that one morning when I woke up to take a shower there was no water coming from either the sink or shower head. I also had problems with hot water on two days. This was my last stop in Guatemala so I was somewhat used to this but it was a bit frustrating. My last night there was no hot water and I just decided to wait until the morning for a shower, but it was the same situation in the morning. I did finally let the front desk aware of this which they attempted to fix but it was too late since I was shortly checking out, I do recognize that I should have informed them of the problem earlier. Other than this issue, I did enjoy my stay at this hotel. ##### elyse Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Randy, Golden, CO Jan 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lake view was great, having a good restaurant with good food was enjoyable. ##### Randy Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Sandra Nov 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente atención y servicios Increíble la atención en el hotel. Nos dejaron entrar antes de la hora estipulada. En el restaurante estuvieron muy amables y atentos a cada una de nuestras peticiones. Volvería otra vez. El cuarto también bastante cómodo y amplio. ##### Sandra Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Verified traveller Nov 18, 2019 Liked: Cleanliness, staff & service Disliked: Room comfort Hotel has a good location and nice terrace. The room on the top floor has a great view but the ceiling is really low and not good for anyone tall. We were moved to a new room but the AC unit barely worked and was extremely loud. ##### Verified traveller Stayed 3 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Colonial Inn](https://www.expedia.ca/Brandon-Hotels-Colonial-Inn.h6487140.Hotel-Information) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) > > [Stonebridge Hotel](https://www.expedia.ca/Fort-McMurray-Hotels-Stonebridge-Hotel.h127117.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Maui Beach Vacation Club](https://www.expedia.ca/Kihei-Hotels-Maui-Beach-Vacation-Club.h2457.Hotel-Information) > > [Hotels with a Pool in Revelstoke](https://www.expedia.ca/Revelstoke-Hotels-Hotel-With-Pool.0-0-d10607-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Best Western Plus Fredericton Hotel & Suites](https://www.expedia.ca/Fredericton-Hotels-Best-Western-Plus-Fredericton-Hotel-Suites.h2062293.Hotel-Information) > > [Porta Hotel Antigua](https://www.expedia.ca/Antigua-Guatemala-Hotels-Porta-Hotel-Antigua.h5545.Hotel-Information) > > [Las Lagunas Boutique Hotel](https://www.expedia.ca/Flores-Hotels-Las-Lagunas-Boutique-Hotel.h5970603.Hotel-Information) > > [Motels Leamington](https://www.expedia.ca/Leamington-Motels.d10224-aaMotels.Travel-Guide-Accommodation) > > [LGBT Friendly Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-LGBT-Friendly-Hotel.0-0-d179995-tLGBTFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Twin Fin Hotel](https://www.expedia.ca/Honolulu-Hotels-The-Twin-Fin-Hotel.h34498.Hotel-Information) > > [Hotels in Manhattan](https://www.expedia.ca/Manhattan-New-York-Hotels.0-n129440-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Vancouver (YVR) to Castlegar (YCG)](https://www.expedia.ca/lp/flights/yvr/ycg/vancouver-to-castlegar) > > [Flights from Narita (NRT) to Jakarta (CGK)](https://www.expedia.ca/lp/flights/nrt/cgk/tokyo-to-jakarta) > > [flights from cornwall regional airport](https://www.expedia.ca/lp/airports/ycc/flights-from-cornwall-regional-airport) > > [Flights from Minneapolis - St. Paul (MSP) to Regina (YQR)](https://www.expedia.ca/lp/flights/msp/yqr/minneapolis-to-regina) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) > > [Lufthansa Delhi (DEL) to Vancouver (YVR) flights](https://www.expedia.ca/lp/flight-routes/lufthansa-from-indira-gandhi-intl-to-vancouver-intl/lh/del/yvr) > > [Flights from Spokane (GEG) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/geg/lax/spokane-to-los-angeles) > > [Flights from Montreal (YUL) to Port-au-Prince (PAP)](https://www.expedia.ca/lp/flights/yul/pap/montreal-to-port-au-prince) > > [Air Canada Toronto (YYZ) to New York (LGA) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pearson-intl-to-laguardia/ac/yyz/lga) ### Cars > [National Car Rental Car Rentals In St Anthony](https://www.expedia.ca/National-Car-Rental-Car-Rentals-In-St-Anthony.d3892-c42.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Stratford](https://www.expedia.ca/Enterprise-Car-Rentals-In-Stratford.d6057876-c15.Car-Rental-Guide-Suppliers) ### Packages > [kid friendly vacations](https://www.expedia.ca/lp/theme-vacations/kid-friendly-vacations) > > [United States of America Vacations](https://www.expedia.ca/United-States-Of-America.d201.Destination-Travel-Guides) > > [Peace Tower](https://www.expedia.ca/Peace-Tower-Downtown-Ottawa.d6228047.Vacation-Attraction) ### General > [Visit Big Pine Key](https://www.expedia.ca/Big-Pine-Key.dx7195)