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Reviews of WOW Florence - Hostel

WOW Florence - Hostel
Via Venezia 18/B, Florence, FI

Reviews

8.0

Very good

Rating 10 - Excellent. 87 out of 254 reviews" "
Rating 8 - Good. 107 out of 254 reviews" "
Rating 6 - Okay. 40 out of 254 reviews" "
Rating 4 - Poor. 7 out of 254 reviews" "
Rating 2 - Terrible. 13 out of 254 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanna

Stayed 1 night in Apr 2022

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad but essential services as expected. We needed laundry services as advertised but they were not available
Stayed 2 nights in Dec 2021

8/10 Good

RENE

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
Great terrace with classic views of Florence. Great breakfast included. Was a bit cold with only sheets no blankets
Stayed 2 nights in Nov 2021

10/10 Excellent

vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended stay in Florence
It was amazing stay. The staff are friendly and helpful. The check in and check out process is fast. The room is clean and comfortable. They also provide towels and hairdryer.
Stayed 1 night in Dec 2019

10/10 Excellent

Yasaman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has gotta be the best hostel I’ve stayed in! Super clean, nice staff (except one older woman who had an attitude for some reason, but I found that very typical in Italy), they have sunset yoga on the rooftop which is cool. The crowd is also good!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The superhero/comic book theme was a surprise, but who doesn’t want a gold bathroom and a portrait of Thor above the bed?! This place is simple, yet fun. The staff are professional and friendly. The breakfast offers a good range of foods and nice coffee. What more do you need?
Stayed 3 nights in May 2019

10/10 Excellent

Kim Carlos John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of a walk from the city centre. I stayed on my own in a room, its clean, quiet, and tidy.... keep it up
Stayed 1 night in May 2019

10/10 Excellent

Jose

Travelled with group
Liked: Property conditions & facilities
Generally all good. Just a little more warm in the rooms may be good. And a better servide in the breakefast.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
First time to stay at a hostel, was good for a new experience, I had to deal with the idea of sharing same room with others (snoring, bad smell and shar
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not going back there
The room felt really old and dirty. The bathroom was terrible, it wasn't dirty but definitely need renovation, looked extremely old. The hallway was big but the carpet was super dirty. The kitchen was well equipped, except for the stove, it takes hours to cook there and you can use only one or two pans a at time because it's an induction stove and they only have one induction pan.... Definitely the worst part was the bed, I couldn't sleep there, wether I moved or the other guy moved the bed would shake like if it was an earthquake. I wouldn't recommend this hostel for someone who wants a good rest.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hostel
Basically a good hostel for people in the beginning of their 20's, also seen in the young adults partying and having fun upstairs (done by midnight and decent people, no noise disturbance). I lived there for one night, being in my 30's. For people age and who can afford it, I'd recommend to pay a few extra bucks for another place. But it's a good price with clean conditions, good breakfast buffet, close to Duomo etc, and friendly staff
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Upstairs bar was still open after the "mandated" time of no yelling after 2300. They closed at midnight and was still playing loud music. Just that one small thing, but otherwise awesome.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Florence. A bit far from the station but close to everywhere of interest and very clean and stylish.
Stayed 2 nights in Apr 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
My flight landed pretty late. And I couldn’t get to the hostel until after midnight. The front desk clerk was very welcoming though, and I was able to check in with no problems, and I was very happy with the whole set-up. I only stayed one night, but I was very happy with the location and living space in general.

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

G, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
Found bed bugs in our room. Was given tokens to use washing machine and dryer but there was only one of each so took a while to get our stuff clean. Had to throw away everything that wasn't washable as we didn't want to infest our rental flat back home. Most staff weren't very sympathetic (the one who offered us free washing was reasonable) and didn't clean that room straight away after we found the bugs which makes me think it wasn't a priority. We were given another room on the same floor which also had bed bugs but those ones were blamed on us moving rooms. We were compensated the cost of one night but we had paid for three through Expedia. Never had a problem with bed bugs before and it was a real downer on our trip and the bites were uncomfortable (we were all covered).
Stayed 3 nights in Nov 2017

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time staying in a Hostel. I was pleasantly surprised and would definitely recommend WOW.
Stayed 4 nights in Oct 2017

8/10 Good

hyeonmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hostel
Nothing really bad to say. decently walkable location, reasonably priced, but was in great condition.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel with good amenities
Nice hostel within a short walk of the train station and main city attractions. The entrance to the hostel was warm and welcoming. The rooms were clean and tidy. The hostel itself had a good kitchen. And the staff were always ready to help.
Stayed 2 nights in Sep 2017

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort
Consider other options
On the plus side, the l not bad, about 10 minutes walk to the duomo area. The breakfast only costs 5 euros and is worthwhile. There is also a cafe just a few doors down from the hostel which is excellent. The beds are comfortable for small people. On to the negatives, for a room I paid nearly 300 euros for 4 nights in a private room with a private bathroom. By hostel standards this isn't cheap. My room was tired, scuffed, dirty and devoid of any features except for a small dirty table. It smells really really bad. I don't know if it's a drains issue or if it they were using an industrial strength cleaner to cover up for something, but the smell is constant, overpowering and physically sickening. There are no sheet or towel changes. On day three we asked for new towels and we told they were changed every three days, we were not provided new sheets or towels for day 4. Poor show. It is noisy. Both internally with people stomping up and down the stairs to the rooftop patio (average) or up and down the sparse echoing corridors, or outside where the sounds from the children's playground way up to meet you when trying to leave the windows open to get rid of the stench in the hostel. In conclusion, stay if you have to, it isn't the worst place, but I really wish I'd have used the credit card and plumped for an extra 20 euros a night to stay somewhere better.
Stayed 4 nights in Sep 2017

4/10 Poor

Munni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
Stayed 2 nights, single room, two twin beds. Failed to check the bed for bed bugs during our first night. On our last night, we found several bed bugs. My younger sister had been bitten all over her arms and legs.
Stayed 2 nights in Sep 2017

8/10 Good

Sujey

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation
Great hostel. It was the the cleanest one of my trip thus far, responsve service, and interesting decor. Highly recommended.
Stayed 2 nights in Aug 2017

8/10 Good

Ben, Australia

Liked: Staff & service
Great Value
For the price, the hostel was really good. The staff were very helpful and friendly, there was a laundry to use (For a price), the room had a efficient air-conditioner and there was also a nice lounge and terrace at the hostel. A couple things i didn't like were how thin the walls were (We had some noisy neighbors) and there was always a bad smell whenever you walked into the room! However as I said before, the hostel is great value for money and was also in a fantastic location which is the most important thing in the end really!
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean rooms, laundry available, Titos restaurant around the corner, is very good. Walking distance to all major attractions. Computers for use as well.
Stayed 2 nights in Jun 2017

8/10 Good

Elaine

Liked: Staff & service, room comfort
Good location, reasonable price
easy walk to main attraction
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Juana

Liked: Staff & service
Friendly
You get a full breakfast and light dinner which was very good. Very friendly atmosphere and fun meeting fellow travelers. The staff is extremely helpful and friendly. The room was very basic and small. The beds a not real comfortable but basic.

10/10 Excellent

Melissa, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
We got a free upgrade to a room that was absolutely massive. The room was in great condition, the bed was comfortable, the provided soap and shampoo were of surprisingly high quality. The hostel is a decently walkable location, around 15 minutes to the town center. There's a ton of great food and wine around in the neighborhood. The locations of the power outlets were a little awkward - one was behind a dresser that we ended up charging our phones in the bathroom. The walls could be more soundproof - we heard people next door playing computer games well past 3am. Also forget about midday naps - there's a playground in the courtyard where the local kids play soccer quite loudly.

10/10 Excellent

Krista, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, private hostel with good amenities
My sister and I stayed here in a private room and I really appreciated the cleanliness of the hostel. The room is cleaned daily and the towels changed. Extra pillows, blankets and AC is also provided. We had no problems with the wifi, it is about a 20 minute walk to the centre. Breakfast was the best so far at a hostel we've been in. No furniture on the roof in May though.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel to stay in Florence
This was a nice hostel to stay in Florence. Basic room for a reasonable price. Don't expect luxury...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good: The staff was fine. Includes laundry and wifi has reasonable speed. Neutral: Hotel is about 20 minutes walk from the historical center of town. Bad: Very thin walls - bring earplugs. Lot of problems with water pressure and temperature - don't expect to shower comfortably.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty basic but the ensuite bathroom was nice and even came with shampoo and soap.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but Terrible Wifi
Great front desk service. Clean, comfortable room in a good location. My only complaint is the wifi in the room was really bad. We pretty much couldn't use it. The wifi in the lobby was slightly better but still very weak. There's a cafe on the corner that makes great coffee drinks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, colorful and simple hostel:)
Nice staff with city map provided during checkin. Private room was booked and it was clean and cool just as expected. Tv, balcony and breakfast zone (with extra fee) are available in common area. Location was quite nice as there's bus station to train station, so luggages were not a burden to us.

6/10 Okay

Lauren, Vancouver, Canada

Good location, but people weren't very friendly
It was a good location: really easy to walk into central Florence and there was a bus straight from the train station to the hostel. However, I didn't find the staff overly friendly or helpful and there wasn't a big community feel in this hostel -- too big and spread out.

8/10 Good

April, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel with central location
The hostel was well-maintained with adequate facilities for most travellers and they are in good condition. I really have nothing to complain about--except there were not enough places for us to charge our phones in the room.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and nice.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place...very noisy

8/10 Good

Tung Hei, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great to stay
24 hr check in service. Close to spots. Clean amentities and rooms.

8/10 Good

Victoria, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
This hostel was walkable and felt safe at all hours of the day. Cheap taxi ride to the train station. About a 15 minute walk to the Duomo.