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Reviews of Relais del Duomo

Relais del Duomo
Piazza Dell'olio 2, Florence, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 119 reviews" "
Rating 8 - Good. 44 out of 119 reviews" "
Rating 6 - Okay. 3 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and accomadating even though i came past check in time they waited back to let me in and even came back after to let in those who came in late very polite and nice staff even when being yelled at.
Stayed 3 nights in Jul 2019
Response from Relais del Duomo on Jul 24, 2019
Dear, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home and we hope to be there with you too. Have a nice day. Michela & Francesco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A block from the Duomo and our host was so kind. Would have preferred a little earlier breakfast than 8:30 but easy, safe walk from train station and accessible to everything.
Stayed 1 night in Jun 2019
Response from relais del duomo on Jun 27, 2019
dear, we want to thank you for the nice words, we are pleased that you were well and you found yourself at home. if you asked to us to have breakfast before 8.30 we would had been available to accept your request. Have a nice day Michela & Francesco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location in Florence nothing could be better. The owners are excellent and very friendly/helpful. I would highly recommend.
Stayed 6 nights in May 2019
Response from Relais del Duomo on May 20, 2019
Dear, THANK YOU very much for your review and for the nice words, we are pleased that you were well and you found yourself like at home... Have a nice day, Michela & Francesco

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and room to breathe
My girlfriend and I had a really nice stay here. Location is second to none. The room and bathroom were spacious. Even had a nice sized shower. I would certainly stay here again easily.
Stayed 4 nights in Mar 2019
Response from relais del duomo on Apr 4, 2019
Dear Anthony, THANK YOU very much for your review and for the nice words, we are pleased that you were well and you found yourself like at home... We are happy to have had you as our guest and we hope to see you again ... The reviews made of many beautiful words, give us so much enthusiasm and desire to do always better! Have a nice day. :-) Michela & Francesco

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This bouquet B&B is located only 3 minutes from the Dome. The room though it's small, it's very clean and equipped well like a real hotel. The staff/owner are very friendly, helping us with the luggage and making cappuccino for us in the morning. We had a very pleasant stay.
Stayed 2 nights in Mar 2019
Response from relais del duomo on Mar 29, 2019
Dear, we want to thank you for the nice words, we are pleased that you were well and you found yourself at home. Have a nice day, Michela & Francesco

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value and hospitality.
Getting to the hotel was not so easy but the lady who owned the hotel was extremely helpful in several ways and i would recommend it to anybody. The room for the price was great and very nice even at a higher price. Go there.
Stayed 2 nights in Oct 2018
Response from relais del duomo on Oct 31, 2018
Dears, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home and we hope to be there with you too. Best Regards Michela & Francesco

10/10 Excellent

Lucy, Menlo Park, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing - very helpful and friendly. We left a wallet in the room, and they immediately Fedex'd it to us in the US. The location is amazing, almost impossible to be better. Being that close to the Duomo, we feared noise, but it was fine. We slept very well.
Stayed 7 nights in Oct 2018
Response from relais del duomo on Oct 22, 2018
Dear Lucy & Peter, We are happy to receive favorable appreciation from friendly and smiling guests like you. You are the ones who make us love our work, and for this we try to always do our best. We try to always be attentive to the needs of our guests, we believe in a sincere and genuine relationship. We look forward to hosting you again, Best regards, Michela & Francesco

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Michela & Francesco on Oct 2, 2018
Dear Leigh, thank you for your review. Have a nice day

10/10 Excellent

Debbie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice b&b. great owners very accomdating. Nice selection for buffet breakfast
Stayed 3 nights in Sep 2018
Response from Francesco & Michela on Oct 2, 2018
Dear Debbie, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home. Have a nice day

10/10 Excellent

Amy

Wonderful experience!
The location is perfect! Just a few steps from Cattedtale do Santa Maria del Fiore. Room is Very clean, spacious and comfortable. Francesco and Michela made me feel so welcomed. Thank you so much!!!
Stayed 1 night in Aug 2018
Response from relais del duomo on Sep 4, 2018
Dear Amy, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home... and we hope to have succeeded in that. Have a nice day. Michela & Francesco

10/10 Excellent

Nancy

Can’t beat the location and service!
Great host and wonderful service. The location was incredible (one block from the Duomo) and quiet. The room was large and the A/C was the best of every place we stayed.
Stayed 2 nights in Aug 2018
Response from relais del Duomo on Aug 29, 2018
Dear Nancy, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home. Have a nice day. Francesco & Michela

8/10 Good

James Xerxes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Michela & Francesco on Aug 15, 2018
Dear James, thank you for your review. Have a nice day

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We were in the hub of of Florence! There was a restaurant right next door. My only issue is I had a very large/heavy suitcase and there was not a lift. But the owner helped me take it up to our room!
Stayed 1 night in Jul 2018
Response from relais del duomo on Aug 1, 2018
308/5000 Dear Suzette, We would like to thank you for the review. We are happy to have you as our guest and we hope to see you again ... The reviews made of many beautiful words, give us so much enthusiasm and desire to roll up our sleeves to try to always do the best! Best wishes, Michela & Francesco

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from relais del duomo on Jul 30, 2018
Dear Curtis, thank you for your review. Have a nice day Michela & Francesco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very helpful staff. Breakfast room available all day for coffee etc . Great central location
Stayed 3 nights in Jul 2018
Response from relais del Duomo on Jul 17, 2018
dear, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home. Michela & Francesco

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short break in Florence
A wonderful 4 bedroom pension a stone’s throw from the Duomo. Very friendly and helpful staff too. It was a pleasure to stay here, we’ll be back!
Stayed 1 night in May 2018
Response from Michela & Francesco on Jun 4, 2018
Dear Michael, thank you for the wonderful review !!!! we are really happy with the beautiful words spent on our commitment, which we put day after day with the hope of satisfying our customers. Have a nice day :-) Michela & Francesco

10/10 Excellent

Krisztina, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You feel like home! Very nice staff, in the heart of the city, still quiet. I wish to come back again!
Stayed 2 nights in May 2018
Response from michela & francesco on May 21, 2018
Dear Krisztina, We would like to thank you for the review. We are happy to have you as our guest and we hope to see you again ... The reviews made of many beautiful words, give us so much enthusiasm and desire to roll up our sleeves to try to always do the best! Best wishes, Michela & Francesco

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Close to the action
Fantastic location close to duomo yet quiet at night. Great staff and helpful. Room a bit worn and quite small.
Stayed 2 nights in May 2018
Response from Michela & Francesco on May 21, 2018
Dear, We would like to thank you for the review and we are pleased that our work has contributed to the success of your stay! We try to make our guests feel at home. We will do our best to resolve the problems you mentioned. Thanks for letting us know. Have a nice day, Michela & Francesco

10/10 Excellent

gilberto, davie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He best of best
Fabolous
Response from Michela & Francesco on May 4, 2018
Estimado Gilberto, Nos complace recibir elogios favorables de clientes amable y sonrientes como ustedes. Haces nos encanta nuestro trabajo y tratamos de hacerlo lo mejor posible. Tratamos de estar siempre atento a las necesidades de nuestros clientes, y para el desayuno, tengo a precisar que se un cliente lo quire, nosotros podemos llegar antes de las 8.00. Muchas gracias por su comento que està muy precioso y esperamos de nos ver otra vez. Hasta Luego Michela & Francesco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful with baggage storage and prepared coffee for us every morning. Location is excellent!
Stayed 1 night in Aug 2017

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Florence
0verall good stay. Location is great. Three minutes from Duomo. It was somewhat difficult to find the first time because there is no sign on the door.

8/10 Good

Scott, McCall, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel excellent location
!/2 block from the Duomo, easy walk to central locations. Good breakfast. Ricardo very helpful. Proprietor of restaurant below also very kind and helpful. A pleasant stay

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Very noisy and not comfortable
Front desk staff were very friendly and very professional. However, the hotel and the room were situated off an alleyway and above a pizza bar where the music bass was loud. During the night, the noises from the streets were disruptive and very loud. Could not sleep through the night. Location is great for museums and shopping and not far from the train station. I would not stay here again nor recommend it.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 4 nights and found it to be great. It's a 10min walk from the train station and a 30second walk from the cathedral, very central. It was next to a restaurant so you feel safe enough when arriving late at night. It's on the first level so not too many stairs (the lift is currently out of action). The breakfast is good, has gluten free options and the ladies were friendly and accomodating buying soya and rice milk so we could have a cappuccino in the morning. Another positive is that the wifi is great and works in all rooms :)

10/10 Excellent

Barry, Wolf Creek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B option.
Just a quick stay, the staff were lovely ladies. Good location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
i recommend this B&B very much! we come back with out thinking twice!

8/10 Good

Anne, NewZealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant B and B in the heart of Florence
Excellent staff service. A breakfast room which allows clients access to 24 tea, coffee, snacks. Good breakfast is offered. Rooms were clean. Quiet as well.

10/10 Excellent

Michelle, Peterson, IA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location!
Cute B&B in the heart of Florence. Such a nice place and a great price for being close to everything. One minute walk to the cathedral. Eight minute walk to the museum with David. Ten minute walk to the river. Ten minute walk to the train station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had only one day to see Florence. This location put us close to everything and so it was perfect.

10/10 Excellent

Amie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
this was such a conveniently located bnb- about 2 minutes walk from the duomo and 10 min walk from the station. The room we stayed one was big and clean. It felt very homely! Elisabetta was a fantastic host and owner- a lot of thought has gone into this bnb as there were lots of nice touches- the breakfast room had a range of books and magazines. Tea, coffee and snacks were left out for guests to help themselves. Breakfast was nice too. I would definitely recommend this and I would stay here again.

8/10 Good

izabela

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
Wonderful, clean, charming B&B located in the heart of Florence close to all the sites. Great neighborhood. The hotel staff all are so kind, helpful, and lovely. We would most definitely stay there again. We had room #1 which was smack close to the reception desk and can be a little noisy first thing in the morning if you were out late exploring and want to sleep past 6:45am, so I would reserve probably room #2 around the corner. Probably a little more secluded. We loved it here! :-)

8/10 Good

Catherine, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to stay here
After booking we received a lovely email from Elisabetta welcoming us which made us feel welcome before we even arrived. She was there to meet us and came each morning to make our breakfast and help us with any queries. Snacks and fruit in the quaint breakfast room we could help ourselves to. It's a nice old style building with 4-5 hotel rooms up a nice staircase and we had a lovely large room. Perfect location right near the centre of Florence. Enjoyed our stay here and felt very homely. Would recommend it.

8/10 Good

Liliana, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little B&B.
Very Friendly staff, felt very at home from the moment I arrived. Good breakfast each morning and drinks available any time of day. Perfect location, quiet and safe.

8/10 Good

Michael, St. Catharines, Ontario Canada

Liked: Cleanliness, room comfort
Perfect short stay!
Great place and location for a short stay. Room was clean and comfortable and is within walking distance to almost everything. Excellent location!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Good location, but slightly difficult to find. Very nice staff and nice room.

10/10 Excellent

Patricia, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find in Florence!
We really enjoyed this B and B. It was just a short walk from the train station, and one block from the Duomo! The neighborhood was great, there was a wonderful restaurant just downstairs. It was quiet but you were still close to everything. The room was a good size, spotless and had a nice, clean bathroom. Elisabetta was so helpful. We were emailed very clear directions to the hotel and found it without any problems. She was waiting for us to arrive, and she offered wonderful suggestions of where to go and why it is important in perfect English. She really knows Florence! It was a great experience and I would recommend to anyone. We hope to be back soon! Thank you Elisabetta!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The location of this B&B is outstanding. It is a 1 minute walk out the front door to the Duomo. The B&B owner was very nice and accomidated our late arrival. The owner was happy to provide directions an answer any questions we had about the city. The room and bathrooms were both clean. Overall we would highly reccodmend this B&B to anyone visiting Florence.

10/10 Excellent

fred doneit, Poughkeepsie, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value, convenient location
Very friendly and thorough reception by english-speaking staff, nice room (clean, roomy, adequately lit and furnished, air-conditioed, noise-proof window overlooking street, one flight above street level, good-size shower), nice breakfast area with good offerings and facilities. Negatives were elevator not in service, room safe with key only (no settable combination), limited on-site staff hours. I would return and/or recommend this B&B, close to everything.

8/10 Good

Corna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lorraine, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
Location, location, location! Just steps away from the fabulous Duomo and right in the heart of Florence. This lovely little B&B is beautifully placed to explore all of Florence's many treasures. In addition to the location the room was very clean and comfortable.Elisabetta and staff friendly and welcoming and the breakfast was continental style and more than adequate. Our return flight was late in the day and we were able to leave our luggage, Elisabetta gave us keys to the outer doors so that we could get back in to retrieve it to go to the airport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place, I'd stay again without doubts. Only con is that it's on a first floor without elevator so beware about lugagge

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great stay!
This Bed & Breakfast was perfect for the price and in a great location. All of the staff was very friendly and accommodating. I would definitely stay here again!

10/10 Excellent

mals, sydney aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Would definitely stay there again
Loved Florence and the hotel was great Basically we slept in the room They are clean but they aren't spacious but it's all you need

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
It's right around the corner from the Duomo. Couldn't be a better location. The room has some issues, like plugs and fixtures coming off the wall. The place is hundreds of years old and it looks it. The breakfasts were great.

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very reasonably priced
The hotel is in a great location just off the duomo square. The staff were all very friendly and helpful. Our room was very clean and comfortable and the breakfast was great.

6/10 Okay

Mike, Utah

Liked: Staff & service, room comfort
Old World Accommodations
This bed and breakfast is perfectly located in the middle of the major attractions of Florence--at the edge of the plaza of the Duomo and Baptistry. It is adequately though not overly clean; however, we had an unpleasant smell in our bathroom unless we made sure keep the door open. The internet signal was strong in our room. Breakfast options were good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

linda, toronto, canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, steps from the Duomo.
Met by the owner who was very welcoming and helpful in recommending restaurants, and arranging tours. However, for a B&B, breakfast sparce indeed, toast & coffee may not satisfy those who enjoy a hearty start to the day.