Title: Palazzuolo 118 Cozy apartments - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=91723065&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Palazzuolo 118 Cozy apartments Apartments with kitchenettes, near Cathedral of Santa Maria del Fiore ## Photo gallery for Palazzuolo 118 Cozy apartments ![Family Studio | Private kitchen - Palazzuolo 118 Cozy apartments (Florence)](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/ff99911e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Studio - Palazzuolo 118 Cozy apartments (Florence)](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/c190b0b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Bedroom - Palazzuolo 118 Cozy apartments (Florence)](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/2953ce50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Studio | Private kitchen - Palazzuolo 118 Cozy apartments (Florence)](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/b0103fb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Bedroom | Private kitchen - Palazzuolo 118 Cozy apartments (Florence)](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/a778d992.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Fortezza da Basso and Cathedral of Santa Maria del Fiore, Palazzuolo 118 Cozy apartments has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91723065&PinnedHotelID=91723065&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Romantic Studio ![Romantic Studio](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/e781f8fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Studio ### Highlights Kitchenette Full-sized refrigerator/freezer Private bathroom Stovetop Cookware/dishes/utensils Oven Toaster - Sleeps 2 - 1 Double Bed ### View all photos for Standard Apartment, 1 Bedroom ![Standard Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/3666465d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Kitchenette Full-sized refrigerator/freezer Separate bedroom Private bathroom Stovetop Cookware/dishes/utensils Oven Toaster - 1 bedroom - Sleeps 3 - 1 Double Sofa Bed and 1 Twin Sofa Bed ### View all photos for Family Studio ![Family Studio | Living area](https://images.trvl-media.com/lodging/92000000/91730000/91723100/91723065/ea0a99db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio ### Highlights Kitchenette Full-sized refrigerator/freezer Private bathroom Stovetop Cookware/dishes/utensils Oven Toaster - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior detail](https://images.trvl-media.com/lodging/11000000/10510000/10507800/10507728/34e550c1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Art Hotel Villa Agape Oltrarno - Pet friendly - Parking included - Free WiFi - Restaurant 9.8 Exceptional 1,000 reviews CA $143 CA $180 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Florence-Hotels-Art-Hotel-Villa-Agape.h10507728.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=96b898da-3a1d-4f6d-99fd-f813424d2313&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1040000/1030500/1030408/108cda47.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Caravaggio Historic Centre of Florence - 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Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 733 reviews CA $149 CA $186 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Florence-Hotels-Hotel-Leonardo-Da-Vinci.h1456324.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=96b898da-3a1d-4f6d-99fd-f813424d2313&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzuolo-118-Cozy-Apartments.h91723065.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzuolo-118-Cozy-Apartments.h91723065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77417%2C11.24562&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DWMn7ld3hpJY3wsI7wAUot1nja8=) Via Palazzuolo 118, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella \- 3 min walk \- 0.3 km - Basilica of Santa Maria Novella \- 6 min walk \- 0.6 km - Via de' Tornabuoni \- 6 min walk \- 0.6 km - Cathedral of Santa Maria del Fiore \- 11 min walk \- 1.0 km - Ponte Vecchio \- 13 min walk \- 1.1 km #### Getting around - Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk - Florence Airport, Peretola (FLR) - 24 min drive #### Restaurants - ‪Osteria Pastella - ‬4 min walk - ‪The Joshua Tree Pub - ‬3 min walk - ‪La Grotta di Leo - ‬2 min walk - ‪Ostaria Dei Centopoveri - ‬3 min walk - ‪Trattoria Il Contadino - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Palazzuolo 118 Cozy apartments Apartments with kitchenettes, near Cathedral of Santa Maria del Fiore This apartment building features free WiFi in public areas. Each apartment features free WiFi and a kitchenette with a refrigerator, an oven, and a stovetop. Palazzuolo 118 Cozy apartments offers 3 accommodations. This Florence apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Kitchenettes offer full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. ## Similar properties ![Deluxe Apartment](https://images.trvl-media.com/lodging/103000000/102900000/102897800/102897759/52f992e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Romantic Novella by Mmega Historic Centre of Florence - Kitchen - Washer - Free WiFi - Air conditioning 7.6 Good 9 reviews CA $207 CA $392 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=102897759&PinnedHotelID=102897759&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/21000000/20320000/20317800/20317755/170c0377.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Una Finestra sulle Cappelle Medicee by Mmega Historic Centre of Florence - Kitchen - Washer - Free WiFi - Air conditioning 7.2 Good 21 reviews CA $107 CA $266 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=20317755&PinnedHotelID=20317755&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/114000000/113610000/113605000/113604949/92622054.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Via Laura - 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Kitchen - Air conditioning - Living/Dining area 9.2 Wonderful 98 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=69786063&PinnedHotelID=69786063&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24280000/24273400/24273304/958f099c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### cozy private room in historical center Historic Centre of Florence - Washer - Free WiFi 6.6 14 reviews CA $153 CA $227 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=24273304&PinnedHotelID=24273304&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/8000000/7640000/7631600/7631587/f127bb6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soggiorno Venere Historic Centre of Florence - Free WiFi - Housekeeping - Soundproof rooms 7.8 Good 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7631587&PinnedHotelID=7631587&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms | Private kitchenette](https://images.trvl-media.com/lodging/31000000/30380000/30376800/30376762/eb4fbaf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borgo La Noce Florence Historic Centre of Florence - Kitchen - Free WiFi - City view - Microwave 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=30376762&PinnedHotelID=30376762&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Apartment | Private kitchen](https://images.trvl-media.com/lodging/104000000/103600000/103593500/103593410/ff049075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tornabuoni Place & Dream by Mmega Historic Centre of Florence - Kitchen - Washer - Free WiFi - Air conditioning 8.6 Excellent 7 reviews CA $130 CA $292 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=103593410&PinnedHotelID=103593410&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchenette - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Oven - Stovetop - Toaster ### Pets - No pets allowed ### Suitability/Accessibility - No elevator ### Services and conveniences - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The property charges 3 percent for credit card payments There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. - A damage deposit of EUR 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Property Registration Number IT048017C2OGEBQWS3 ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Palazzuolo 118 Cozy apartments Florence Palazzuolo 118 Cozy apartments Apartment Palazzuolo 118 Cozy apartments Apartment Florence ## Frequently asked questions ### Is Palazzuolo 118 Cozy apartments pet-friendly? ### How much is parking? ### What time is check-in at Palazzuolo 118 Cozy apartments? ### What time is check-out at Palazzuolo 118 Cozy apartments? ### Where is Palazzuolo 118 Cozy apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palazzuolo 118 Cozy apartments Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.6 Amenities ### 5.8 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 10 8 - Good 11 6 - Okay 9 4 - Poor 9 2 - Terrible 6 ## Reviews ### 4/10 Poor #### Justin Oct 7, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities, communication Terrible communication with plenty of problems, the unit itself is okay. Was sent a video the day of check in showing how to get into the unit but was sent the wrong unit, after attempting to reach out and call and trying other doors did we finally get access, just to find the garbage from the previous stay was left behind and that the sink floods the unit. Answers from the property staff is always hours away. There are definitely better places to stay for the price. ##### Justin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jessica Apr 21, 2025 Liked: Cleanliness Well located, spacious appartment. The beds could be more comfy, but kitchen and washing machine are a must! Would recommend. ##### Jessica Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Rat Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was good, but pull out couch bed was broken, and was uncomfortable to sleep on. ##### Rat Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Alexa Oct 3, 2025 Disliked: Cleanliness, amenities, communication The place was filthy. There was a dirty coffee mug on the table, the sofa had a gross looking stain and so did the comforter. The sheets had hairs that weren’t ours. WiFi didn’t work for more than half our stay and I was ignored the several times I reached out to get some help, when I finally got a response I was told the office hours (I wrote during office hours) and got no solution to the WiFi issue. It magically started working the following day when I said I’d reach out to Expedia btw. The bed was broken and incredibly uncomfortable. ##### Alexa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juan Jul 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great place ##### Juan Stayed 5 nights in Jul 2024 ### 8/10 Good #### Maria Katrina Oct 27, 2024 Liked: Cleanliness, property conditions & facilities, communication It was nice and cosy and a very good place for transport. ##### Maria Katrina Stayed 8 nights in Oct 2024 ### 8/10 Good #### lauren Sep 26, 2024 Liked: Cleanliness, property conditions & facilities, communication Great space and commutation was perfect. ##### lauren Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Mark May 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The people who run this property need to be more transparent. Everything about this property was difficult. ##### Mark Stayed 5 nights in Apr 2025 ### 8/10 Good #### Dawn Dec 31, 2024 Liked: Cleanliness, communication #### Small comfortable....lots of stairs! Overall fairly good stay.. first night no heat or hot water took untl mid afternoon to resolve, but the support staff was very good about getting someone out to fix. Comfortable little place, shower extremely small, and the multiple flights of stairs with a heavy suitcase is not fun. Overall give the support and place a positive rating. ##### Dawn Stayed 4 nights in Dec 2024 ### 6/10 Okay #### colin Apr 7, 2025 Disliked: Communication Very complicated and unnecessary check in. Only at exactly 3pm you get to know the address of the key drop off point. Up until then you basically have no idea at what part of town you have to pick up the keys. ##### colin Stayed 4 nights in Apr 2025 ### 4/10 Poor #### miss n May 29, 2025 Disliked: Cleanliness, room comfort, communication #### I regret staying at this apartment. Check-in was hard work and delayed me getting to the flat. When I arrived at 3.30pm it was still being cleaned. There was a mosquito infestation in the flat (mentioned previously on here) so I left with about 8 bites. Main issue is the painted glass behind the bed which lets so much light and noise in and the lack of curtains/blinds. Really needs a deep clean. Not worth the price. Stay here and you’ll have trouble sleeping! ![Needs blinds. ](https://a.travel-assets.com/ugc/hotel-reviews/2fb3d64b-f457-4dc8-a6cc-c6f7870c11cf-1748546067172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Night time. Needs a blind. ](https://a.travel-assets.com/ugc/hotel-reviews/a3bb979d-260d-4a48-9f33-7f9aeb7ade8d-1748546065579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lights off but painted glass behind the bed!?](https://a.travel-assets.com/ugc/hotel-reviews/efffbe56-12fe-41fa-8492-dfbb0a5f6bc1-1748546063690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Blood stain on the wall presumably from a mosquito? ](https://a.travel-assets.com/ugc/hotel-reviews/5f0df3a3-3347-4ca5-82d0-901368bbdb1d-1748546066291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### miss n Stayed 2 nights in May 2025 ### 10/10 Excellent #### Magaly Apr 13, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a beautiful place and great host. The location is perfect where the heart of the city is located. As well as the metro is literally two blocks away. The area is very nice and quiet. The host is great at communicating. The condition of the place is great. I really enjoyed my stay here and would definitely go back. ##### Magaly ### 6/10 Okay #### ingrid Apr 15, 2025 Liked: Cleanliness, communication Disliked: Property conditions & facilities The location was good, close to the train station and you could walk everywhere. The apartment is on the 3rd floor with 54 steep and narrow stairs. If you have trouble with stairs, there is not elevator. The apartment is good, but there were some issues with the shower (did not drain well) the toilette cover was broken. There was one single bed that was good, the futon was doble but it was not comfortable to sleep. ##### ingrid Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Scott Sep 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. 5 minute walk to the train station. 10 minute walk to many of the sites. Plenty of restaurants within walking distance. Mini-mart at the end of the block. Studio was clean and in good shape. Towels and linens were provided. Would stay there again. ##### Scott Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Dena Jun 14, 2025 The apartment was nice enough. Communication with the property manager, Sabrina, was great and I appreciated how accessible she was throughout our stay. There did seem to be an issue with mosquitoes in the apartment— we found at least 5 different mosquitoes in the three-day duration of our stay. The check-in/check-out process is a nightmare. Access information is not provided until the exact check-in time, but the keys have to be picked up at a separate location, so you cannot plan in advance to arrive there. You are also required to drop the keys at that location for check-out. I do not think that is clearly disclosed in the property description. Another note, the property does not have an elevator and the stairwell is quite steep, narrow, and dark (this is disclosed in the property description, but it is a bit buried). ##### Dena Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Lindsay Oct 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very clean unit. Wasn’t prepared for the 4 flights of stairs or the hall lights that shut off very quickly on you. Lock for the outside door was finicky. Neighbors were nice. Very close to sights and train station. Beds not comfortable. ##### Lindsay Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Maria Nov 30, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication They made the weary travelers walk to an unknown destination to get the keys. Why don’t they just have a code at the door and leave the key on the table. Very inconvenient! ##### Maria Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Renata Oct 9, 2024 Liked: Cleanliness, communication #### Charming, but some details are missing charming, but some details are missing, which would make a lot of difference. I missed a place to put soap and such, in the shower. Access is via stairs, without working light, which meant we always had to rely on the flashlight on our cell phones. Very clean, good hair dryer and very good location, but it is better to pay attention to ZTL, if you are driving, as there was a lack of help or instructions regarding this. ##### Renata Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Aleksandra Oct 1, 2023 Disliked: Property conditions & facilities This place is not on a safe street . Lots of people sitting around on the street on front of the apartment . We were bothered by some people before entering . We got scared and ended up staying there less than 15 min . Not safe for female travelers for sure . ##### Aleksandra Stayed 2 nights in Sep 2023 ### 8/10 Good #### David Apr 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice property, and really excellent support from the local contact. She gave great personal service when my wife’s flights were extremely delayed and she arrived very late. She also helped arrange local transport to the airport and facilitated paperwork smoothly. The apartment does need some minor maintenance, as the sink faucets and toilet seat were loose. And one of the door locks is tough to work . Other than those little quirks, excellent place. Highly recommended. ##### David Stayed 10 nights in Mar 2024 ### 6/10 Okay #### Kaleigh Apr 23, 2025 Liked: Amenities, communication Disliked: Property conditions & facilities Overall, our stay was so-so. We booked this place months prior to our trip because it stated it was fully refundable. However, when we tried to cancel a month prior and get a refund, they stated they would issue a refund, but then added on a “cancellation fee” for the exact amount of our reservation. Despite my reasoning being a family emergency, they still refused a refund. There were a handful of functional issues, such as the key taking multiple attempts to open the door, the shower head was broken, no window shades, and the bathroom had a stench. There was also a strange window right by the bed (photo attached), which appears to lead to another person’s room. When they had their light turned on, it came through and lit up our room at night. You can also clearly hear other people’s conversations that are staying in the rooms next door. Would not recommend booking if you are looking for a functional and comfortable place. ![](https://a.travel-assets.com/ugc/hotel-reviews/923a38b2-df50-48ba-a775-be97945473a7-1745430626389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaleigh Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Jackie Nov 11, 2023 Liked: Cleanliness, communication Disliked: Room comfort #### No hot shower No hot shower and they couldn’t fix it until the last day of my stay in winter time. ##### Jackie Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Vincent Jul 11, 2025 Liked: Cleanliness, amenities Disliked: Communication Location 4/5 : amazing location. A few minutes away from the central station and around 10minutes away from the core activities of Florence. At night the street can feel a bit intimidating to some. Apartment 3/5: The Alex studio was comfortable, spacious and with a good AC. The provided pictures are from various units. The Alex apt are the one with the blue stairs. Shower is very very small. Bathroom is great. Communication with host 1/5 : the communication is not great. I haven’t had a single reply from the host ont Expedia. Lucky they are responsive on WhatsApp. They use a third party AI chat that works, sometimes. However it is something easy to improve. Key collection 1/5 : the keys have to be collected at a bar “near by” however the location is around 600m away, that’s 1.2 to walk with your luggage on cobblestone sidewalks. It is a great ideas to have the key available at bar, however it is very far. To help you plan your vacations, the place is “Bar 50 Rosso”. Furthermore, the keys have to be collected using an other app. If you don’t have data on your phone, you will not be able to received the collection code and the collection location. To this date with those communications and key collection issues, this apartment brought me an unwanted stress in my vacations ##### Vincent Stayed 4 nights in Jun 2025 ### 8/10 Good #### Marissa May 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The Studio apartment is great if you just need a place to drop your things. It's clean, has what you need for a shower and a bed but is quite small. For one person, it was perfect for what I needed to come in, get changed and be 5-10 minute walk from all the places I need to be. If you're staying for an extended period of time, I would suggest upgrading to a larger space, especially if you're with more than one person. Check in was easy and the person who I met to grab the keys was very kind. Check out was a bit unclear and I didn't get an answer until after I left the property, but overall, I had everything I needed, the bed was comfortable and the area it was in was great for what I needed. ##### Marissa Stayed 2 nights in May 2023 ### 4/10 Poor #### Cheryl May 6, 2024 Disliked: Communication We were quite disappointed with many things. First impressions are important and the first impression here is very poor. The front of the building really needs some repair, the stairwell is very dirty, hasn’t been painted in years and hasn’t been swept in a long time. The lights go out often when you’re half way up a flight and it’s very dark. Motion sensor lights should be installed. We had a lot of trouble with the keys and there are 3 doors to be unlocked. Inside our apartment it didn’t look much like the photos. We are guessing they have mixed up the photos from all the apartments suggesting this one would be nicer with windows that weren’t there. The fridge freezer was dirty. There are no racks in the oven and when we asked she just said no one ever uses it. The couch which is the second bed is quite dirty. We found an extra sheet and covered it. The showerhead broke on Sunday - first shower and no one responded to the messages until Monday. It was finally fixed on late Tue and we left the next day. We had many unpleasant interactions with the manager. Perhaps it was the language difficulties for both of us but I felt she was rude and argumentative. At no point does Expedia indicate that the hotel management company is called Beesprint when I got a rather unprofessional looking letter from “Beesprint” asking for my credit card, I assumed it was a scam and didn’t respond. That caused many problems trying to get that resolved after we were already travelling. ##### Cheryl Stayed 4 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [ Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Solo Experience Hotel](https://www.expedia.ca/Florence-Hotels-Solo-Experience-Hotel.h2533892.Hotel-Information) > > [Globus Urban Hotel](https://www.expedia.ca/Florence-Hotels-Globus-Urban-Hotel.h913526.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [Arte' Boutique Hotel](https://www.expedia.ca/Florence-Hotels-Arte-Boutique-Hotel.h35187673.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [Hotel Torre Guelfa](https://www.expedia.ca/Florence-Hotels-Hotel-Torre-Guelfa.h2542358.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information)