Premier Suite (Leonardo Da Vinci)

Reviews of Palazzo Vecchietti

Palazzo Vecchietti
Via Degli Strozzi 4, Florence, Tuscany

Reviews

10

Exceptional

Rating 10 - Excellent. 69 out of 75 reviews" "
Rating 8 - Good. 5 out of 75 reviews" "
Rating 6 - Okay. 1 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Staff and Service were the best. Truly 5-star hotel.
Stayed 3 nights in Sep 2023
Response from AG on Sep 20, 2023
Dear Joko,thank you for sharing your experience with us and our future travelers!Palazzo Vecchietti is a marvelous Historical Dwelling located in the heart of Florence and it is an easy walk from all major attractions.Thanking you again for your kind words, we indeed consider all Guest's reviews very important to improve our quality and services;Really hope to welcome you back in the near future,warm regardsAlessandra GiusfrediGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary in Firenze
Such a serene hotel. A sanctuary within the busy Florence! Great hotel to take refuge and relax after a day of walking on the busy streets of Florence. Friendly staff! Clean room with beautiful decors. Will definitely come back!
Stayed 2 nights in Jun 2023
Response from AG on Jun 28, 2023
Dear Guest,we would like to thank You for your beautiful comments and for the time spent to write kind words about your special stay in Palazzo Vecchietti;Our Establishment is Ideal for spending memorable days in the heart of the old town center, giving to our Guests the sensation of being “at home” thanks to the professional hospitality that will be granted.Hoping to welcome You and again in our Establishment, Management and all Staff remains with our, warm regards,Alessandra GiusfrediGeneral Manager

10/10 Excellent

Salah, SAFAT

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything in the hotel is perfect, location, staff, rooms.....
Stayed 3 nights in May 2023
Response from AG on Jun 28, 2023
Dear Salah,we thank You very much for your positive feedback about your experience in our Historical Dwelling.Guests thoughts are extremely precious as they help improving quality standards and provide a better understanding of how our job meet clients satisfaction.Hoping to welcome You again in Palazzo Vecchietti, the Management and all the Staff remains with our, warm regards,Alessandra GiusfrediGeneral Manager

10/10 Excellent

Alexandre

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Service and great room
Stayed 3 nights in May 2023
Response from AG on May 10, 2023
Dear Alexandre,thank you very much for having chosen Palazzo Vecchietti and thank you again for your nice feedback!We remain at your complete disposal for any information or requests,looking forward to welcome you sometimes in the future, warm regards,Palazzo VecchiettiReception Desk

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, really one of a kind. So beautiful, convenient and hospitable. A true gem.
Stayed 3 nights in Mar 2023
Response from AG on Mar 25, 2023
Dear Jonathan,thank you very much for having chosen Palazzo Vecchietti and thank you again for your most beautiful kind thoughts!There are not so many words to express our appreciation about your experience with us, we are so pleased that you had a special stay with us.Looking forward to welcome you in the near future, warm regards,Alessandra GiusfrediGeneral Manager

6/10 Okay

Brian

Liked: Cleanliness
Response from AG on May 5, 2023
Dear Brian,thank you very much for your feedback,remaining at your complete disposal,looking forward to welcome you again in the near future,warm regards,Palazzo VecchiettiReception Desk

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from AG on Nov 11, 2022
Dear Anthony,thank You very much for having chosen Palazzo Vecchietti and thank You again for your feedback;We remain at your complete disposal and looking forward to welcome You again in the near future,warm regards,Palazzo VecchiettiReception Desk

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay anywhere else!!!
We couldn’t have asked for a better hotel for our one week stay in Florence. This boutique hotel is gorgeous, comfortable, super clean, well located and the staff friendly and so accommodating. We loved the daily Proseco and cookies and the breakfast was great! A big shout out to our man Leonardo for the great recommendations and hospitality. We will definitely be back on our next trip to Florence.
Stayed 7 nights in Jul 2022
Response from AG on Aug 3, 2022
Dear Mrs Amy we really thank You very much for your time spent in writing beautiful comments about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that you had such a special stay with us. Hoping to welcome You again in our Historical Dwelling, Management and all Staff remains with our, warm regards,

10/10 Excellent

irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
We were in Italy for 2 weeks and this was hands down the best hotel we stayed at. Service was incredible and The staff was so attentive. Everything was about a ten minute walk too.
Stayed 4 nights in Jun 2022
Response from AG on Jul 13, 2022
Dear irene, we really thank you so much for your time spent in writing cheerful, beautiful comments about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that you had such a special break with us! Thank you also for all your comments about our attentive Staff; Indeed our location it’s really a plus as we’re a few steps away from all the major attractions of Florence. Hoping to welcome You again very soon, Management and all the Staff remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Romica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel!
Perfect hotel! I loved this place so much. It has historic charm, amazing service, lots of space (including a full kitchen and walk-in closet) and a very high-quality breakfast. I can't wait to come back.
Stayed 4 nights in Mar 2022
Response from AG on Mar 30, 2022
Dear Romica, thank you for sharing your experience with us and our future travellers! Palazzo Vecchietti is a centrally located wonderful Establishment located in the heart of Florence and it is an easy walk from all major attractions. We consider our Guest's reviews extremely important to improve quality and services therefore, we thank You very much again for the wonderful words! Really hope to welcome You in the near future, Management and all Staff remains with our, warm regards Alessandra Giusfredi General Manager

10/10 Excellent

Jana Florentine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel in the heart of Florence. The staff is wonderful and the rooms are beautifully appointed. We would definitely stay here again.
Stayed 3 nights in Dec 2021
Response from AG on Dec 26, 2021
Dear Jana Florentine, thank You very much for your feedback regarding your stay with us! We really appreciate your comments as they help us to improve our quality standards and services. The marvellous establishment is from XV century, all our rooms are modern, stylish and beautifully appointed as you well described. Hope to welcome You again very soon, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

MamaCworld, Cumming, GA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and kind staff, large rooms with kitchenette.
Stayed 2 nights in Feb 2020
Response from AG on Feb 22, 2020
Dear MamaCworld, we really thank You so much for your time spent in writing beautiful thoughts about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that you had such a special break with us. Thank You once more for the wonderful words about the service provided by our staff as we consider your opinion helpful to grow up and continue our precious work in the hospitality even better; I will take the opportunity to share your most kind comment with the entire team at Palazzo Vecchietti; Hoping to welcome You again very soon in Palazzo Vecchietti, Management and all Staff remain with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Gim Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best I can across!
Amazing hotel, one of the best service I have ever experience in my traveling experience. Good location!!!
Stayed 4 nights in Feb 2020
Response from AG on Feb 20, 2020
Dear Gim Siong, thank You very much for your kind thoughts and for your precious, beautiful, comments about our Historical Dwelling. We really hope You will have the chance to come again and stay with us, very soon! Thank you again for sharing your experience about your recent stay, Management and all Palazzo Vecchietti's staff remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming , the interior design is very well done. the staff is friendly and helpful and location is great
Stayed 4 nights in Feb 2020
Response from AG on Feb 16, 2020
Dear Guest, we would like to thank You for the beautiful comments and for the time spent writing marvellous words about your Florentine sojourn with us; We really appreciate your thoughts as they help us to improve quality standards and services. I’ll definitely share your kind words with all our team! Looking forward to welcome You in the near future, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the center of Florence. Staff out does the Ritz Carlton. Room is well appointed, clean, large, and comfortable. I have stayed in many of the best 5 star hotels all over the world and this hotel’s service tops all of them. Time to hand out that 6th star for service. The only negative part was i had to leave
Stayed 3 nights in Jan 2020
Response from AG on Feb 5, 2020
Dear Guest, we really thank You so much for your time spent in writing beautiful thoughts about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that you had such a special break with us! Thank You also for all your comments about our attentive Staff; As very well mentioned, our location it’s really a plus as we are a few steps away from all major attractions of Florence. Hoping to welcome You again very soon, Management and all Staff remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fabulous experience with this hotel. The service was fantastic and the location was perfect to discover the city!
Stayed 5 nights in Dec 2019
Response from AG on Dec 18, 2019
Dear Abdulla, thank You very much for your most kind words; We are very glad You spent wonderful time in our city and above all in Palazzo Vecchietti! Our customers thoughts are very important to improve quality standards and to understand if our job meets clients satisfaction. We also thank You for your extremely kind comment about our staff members, very much look forward to passing your words to all of us; Hoping to welcome You again, very soon, warm regards, Alessandra Giusfredi Front Office

10/10 Excellent

Keiko, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful, friendly staff. Truly lovely stay.
Stayed 3 nights in Dec 2019
Response from AG on Dec 13, 2019
Dear Keiko, thank You very much for your most kind words and thoughts; Our customers comments are very important to improve quality standards and to understand if our job meets clients satisfaction. Looking forward to welcome You again, very soon, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from AG on Dec 7, 2019
Dear Guest, thank You very much for your preciuos thoughts about our Establishment! We really hope You will have the chance to come again with us very soon; Thank you again for sharing your experience with us, warm regards Alessandra Giusfredi General Manager

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from AG on Oct 23, 2019
Dear Colleen, thank You for sharing your experience with us and our future travellers! Palazzo Vecchietti is centrally located in the heart of Florence and is indeed an easy walk from all major attractions. We consider all our Guests thoughts very important to improve quality and services; We really hope You will have the chance to stay soon again with us, warm regards Alessandra Giusfredi General Manager

10/10 Excellent

Jan F

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, unbelievably service and location!
Service was impeccable! Luca and Leonardo were extremely helpful recommending restaurants, making reservations and guiding us on locations to shop, tours and museums. The hotel was a rare treat!
Stayed 3 nights in Aug 2019
Response from AG on Aug 26, 2019
Dear Guest, we would like to thank You for the marvellous comments and for the time spent to write a beautiful words about your positive experience; We really appreciate your thoughts as they help to improve our quality standards and service. I’ll definitely share your kind words with Luca, Leonardo and all our team! The building is from XV century however all guests portions are modern, stylish and attractively decorated. The location of Palazzo Vecchietti is really a plus for our little property relly centrally located in Florence. Hoping to welcome You again in our Historical Dwelling, Management and all Staff remains with our, warm regards, Alessandra Giusfredi General Manger

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Leonardo, Tomas, Valentina and Paolo were awesome. Very helpful and always ready to help. We wished we could have spent more time at your wonderful property. Beautiful property and we will return in the future. Grazie Mike
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location! Beautiful large rooms in a renovated Piazza. Luca (head Concierge) was fantastic! He booked restaurants for us and got tickets to busy museums. Very knowledgeable about Florence and transportation - he made our stay so easy and was very friendly. There is a lovely breakfast included w your room. Our room needed some dusting in the window shelving and our rug was a bit stained. The rooms are beautifully appointed...so it’s hard to complain. There is a beautiful kitchen stocked with pots and pans, silverware and anything you need to prepare your own meals. We took advantage of the local restaurants, which were fabulous!
Stayed 3 nights in Jun 2019
Response from AG on Jul 17, 2019
Dear Guest, thank You very much for having chosen Palazzo Vecchietti and thank You again for sharing your wonderful thoughts with us; We can only thank You once more for your considerations since all Guests comments, especially the discerning ones, are extremely important to enhance quality standards and to understand if our job meet Client’s satisfaction; We are more than ever determined to improve and correct ourselves in which we went wrong. Thank You once more for the wonderful words about the service provided by Luca and our staff; I will take the opportunity to share your most kind comments with the entire team at Palazzo Vecchietti; Hoping to welcome You again very soon in Palazzo Vecchietti; Management and all the Staff remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in Florence
Just visited from California. The hotel and our suite were as pretty as pictured. Our room was clean, spacious and comfortable. Absolutely loved the breakfast buffet (there was something for everyone) and the complimentary drinks and snacks in the lobby! Location was excellent and close to everything. Very well priced for the luxury experience. The staff was welcoming and helpful and we cannot say enough great things about Luca, who made sure we had everything we needed to enjoy Florence.
Stayed 3 nights in Jun 2019
Response from AG on Jun 26, 2019
Dear Christopher, we really thank You so much for your time spent in writing beautiful thoughts about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that you had such a special break with us. Thank You once more for the wonderful words about the service provided by our colleague Luca as we consider your opinion extremely helpful to grow up and continue our precious work in the hospitality even better; I will take the opportunity to share your most kind comments with Luca and the rest of the team at Palazzo Vecchietti; Our Establishment is Ideal for spending memorable days in the heart of the old town centre, giving to our Guests the sensation of being “at home” thanks to the professional hospitality that you will be granted. We really hope You will have the chance to come again and stay with us in the near future, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
During showers the water leaked under the door . Toilet kept losing water after flushing .
Stayed 3 nights in Jun 2019
Response from AG on Jun 19, 2019
Dear Guest, we thank You very much for your feedback about your experience in our Historical Dwelling. Guests thoughts are extremely precious as they help improving quality standards and provide a better understanding of how our job meet client’s satisfaction. We would like to thank You once more for having made us aware about plumbing problems during your stay; We are extremely sorry and we apologize for the inconvenience; We indeed consider your opinion helpful to grow up and continue our precious work in the hospitality even better. Hoping to welcome You again in Palazzo Vecchietti; Management and all Staffs remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

William d.

Liked: Cleanliness
Florence Vacation
Amazing property and staff. Cannot say enough, we would not hesitate to book again when return to Florence, Such a great hotel !!!Thank you for making us feel so welcome!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic especially the staff! Only down side was the noise on the street late at night. That's not their fault but I did have to sleep with ear-plugs in every night. There is good double-glazed windows but I guess it is just the fact that you are in the center of the city. If I stayed there again I would ask for a room at the back of the property; maybe that would be quieter.
Stayed 7 nights in May 2019
Response from AG on Jun 12, 2019
Dear Guest, we would like to thank You for your beautiful comments and for the time spent writing kind words about your stay in Palazzo Vecchietti; Our Establishment is Ideal for spending memorable days in the heart of the old town centre, giving to our Guests the sensation of being “at home” thanks to the professional hospitality that will be granted. We very much appreciate your comments, in particular those about the service provided from our staff providing to our clients excellent, helpful information and recommendation during client’s sojourn in the capital of Renaissance. We are deeply sorry about the loud sounds coming from the streets through the night, unfortunately the noises mentioned are out of our control; Hoping to welcome You and again in our establishment, the Management and all Staffs remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Florence every year to attend Pitti and have stayed in what are considered the top hotels, Palazzo Vecchietti is hands down the best. From a clean comfortable room to a friendlly staff, this will now be my go to on future trips.
Stayed 4 nights in Jan 2019
Response from AG on Jan 16, 2019
Dear Guest, we thank You very much for your positive feedback about your experience in our Historical Dwelling. Guests thoughts are extremely precious as they help improving quality standards and provide a better understanding of how our job meet clients satisfaction. Looking forward to welcome You again in Palazzo Vecchietti very soon, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
I don’t usually write reviews but this hotel deserves the 5 stars and more! From the location, to the costumer service and the room spaciousness, it is truly remarkable.
Stayed 5 nights in Dec 2018
Response from PVReception on Dec 25, 2018
Thank you for your feedback, we really appreciate it! We would like to thank You again for sharing your experience with all of us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, they make sure your stay is absolutely perfect and it has a great location.
Stayed 6 nights in Nov 2018
Response from AG on Nov 30, 2018
Dear Guest, we really thank You so much for your time spent in writing thoughts about your experience in Palazzo Vecchietti. All Guest reviews are extremely important to improve quality standard and to understand if our job meet Client’s satisfaction. We really hope you will have the chance to come again and stay with us in the near future; Yours faithfully, Alessandra Giusfredi General Manager

10/10 Excellent

Holley

The Palazzo Vecchietti was an amazingly wonderful hotel experience. It lives up to the "small, luxury boutique" hotel label. The staff were amazing, especially Luca at the front desk. He (and others) were so friendly, suggesting outings, making sure all is as we like it, etc. There were also two lovely people hosting breakfast (one male one female). I'm ashamed to say that I don't recall their names but they were so lovely, a real welcoming sight in the morning. The other staff keeping our rooms straight or responding to a request for more towels or water, could not have been more fabulous. They were respectful of privacy, basically popping in to clean when we were out and we never saw them but everything was in its place. The location could not have been any better. Centrally located for any tourist. Specifically perfect for me as my daughter's apartment was about 3/4 of a block from the hotel. The staff were always gracious and friendly, especially to my daughter who has been studying in Florence since August. I had not seen her for three months and I first caught sight of her in the lovely lobby of the hotel. Luca offered us champagne and took care of my luggage so my daughter and I could go up and enjoy our lovely room. Luca made sure that my daughter had a key and felt welcome to come and go and enjoy the room while I stayed there. I give the hotel and staff 5+ stars on location, presentation, staff, luxury. We knew whatever we needed, we had only to ask!
Stayed 2 nights in Nov 2018
Response from AG on Nov 29, 2018
Dear Holley, we really thank You so much for your time spent in writing beautiful thoughts about your sojourn in Palazzo Vecchietti. There are not so many words to express our appreciation about your experience in our Historical Dwelling, we are so pleased that You and your daughter had such a special break with us. Thank You once more for the wonderful words about the service provided by our colleague Luca as we consider your opinion extremely helpful to grow up and continue our precious work in the hospitality even better; I will take the opportunity to share your most kind comments with Luca and the rest of the team at Palazzo Vecchietti; As you well mentioned all our rooms have been created based on the concept that our Guests can enjoy the “home atmosphere” spacious, very bright, airy and indeed tastefully decorated paying attention in every single detail, all with a beautiful and useful fully equipped kitchen; Our Establishment is Ideal for spending memorable days in the heart of the old town centre, giving to our Guests the sensation of being “at home” thanks to the professional hospitality that you will be granted. Hoping to welcome You again very soon to Palazzo Vecchietti, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from AG on Aug 15, 2018
Dear Guest, we thank You very much for your positive feedback about your experience in our Historical Dwelling. Guests thoughts are extremely precious as they help improving quality standards and provide a better understanding of how our job meet clients satisfaction. Hoping to welcome You again in Palazzo Vecchietti, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Putnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful property, great customer service, perfect location.
Stayed 1 night in Jul 2018
Response from AG on Aug 1, 2018
Dear Putnam, we thank You for the time spent to write about your experience in Palazzo Vecchietti! Guests review are very important to improve quality standards and to understand if our job meets clients satisfaction; Hoping to welcoming You again in our Historical Dwelling, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and amenities. Nice spacious rooms in suite and double deluxe categories.
Stayed 8 nights in Jun 2018
Response from AG on Jun 16, 2018
Dear Guest, it has been a pleasure having You at Palazzo Vecchietti, thank You so much for your beautiful comments about location and most of all about the staff and the received service; We are looking forward to welcoming You again to Palazzo Vecchietti next time you are visiting the capital of Renaissance, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious
Original heritage building with original stone walls and double-storey-high ceilings. Draping curtains, plush shower (no bathtub), extremely spacious apartment for the limited available space in the heart of the old town.
Stayed 3 nights in May 2018
Response from AG on Jun 1, 2018
Dear Guest, thank you very much for your most kind words and thank you again for having chosen Palazzo Vecchietti! Our number one goal is to make sure that all of our Clients have an unique and pleasant experience in our establishment; We are very happy to hear you enjoyed our guest portions and its design. We are elated to hear that our location has been to your liking, on the heart of Duomo and Piazza della Repubblica area. We are informing that just few of our guests portion have bathroom, also with bathtub. On behalf of the entire staff of Palazzo Vecchietti we look very much forward to welcoming You again soon, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva Palazzo Vecchietti!!
Excellent boutique hotel with only 14 rooms and even better service.
Stayed 4 nights in May 2018
Response from AG on May 22, 2018
Dear Peter, thank you very much for your most kind words about your experience in our Historical Dwelling! Guest’s reviews are extremely important to improve quality standards and encourage us to satisfy Guest’s needs even better. Hoping to welcome You again in Palazzo Vecchietti, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel. The staff was very attentive and the rooms are beautiful.
Response from AG on Apr 27, 2018
Dear guest, we really thank You very much for your precious time spent on writing your beautiful experience in Palazzo Vecchietti. There are not many words to please your comments as they really help improving our quality standards and services; The building is from XV century and all our guests portions are modern and stylish as you well described. Really hope to welcome You again in the near future, warm regards, Alessandra Giusfredi General Manger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel in the heart of Florence...
A 12 room elegant lovely hotel right in the Center. It’s like staying in someone’s home and the rooms are lovely. Highly recommend this hotel and I’m difficult to please.
Stayed 3 nights in Apr 2018
Response from AG on Apr 20, 2018
Dear Guest, thank you for taking the time to write a beautiful review titling it "Gem of a hotel in the heart of Florence". Our Establishment is Ideal for spending memorable days in the heart of the old town centre, giving to our Guests the sensation of being “at home” thanks to the professional hospitality that will be granted. We really hope you will have the chance to come and stay again with us very soon, all the best, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanstastic central boutique hotel
Great service and facilities everything in walking distance. Recommend this hotel. Quiet elegant and excellent service and I’m very picky believe me.
Stayed 2 nights in Apr 2018
Response from AG on Apr 15, 2018
Dear Guest, we thank You very much for the marvelous words about your experience in our Historical Dwelling. Guests reviews are extremely precious as they help improving quality standards and provide a better understanding of how our job meet clients satisfaction. Hoping to welcoming You again in our Hotel, the Management and all the Staff remains with our, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

V.A., Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Boutique Hotel
This hotel is beautiful and the staff superior! Daily breakfast is included with the room and was a huge display of wonderful meats, cheeses, eggs, fruit, American cereals and pastries. Standard room was spacious and very clean.
Stayed 3 nights in Mar 2018
Response from AG on Apr 7, 2018
Dear V.A. we thank You for the time spent writing about your experience in Palazzo Vecchietti! Guests reviews are very important to improve quality standards and to understand if our job meets clients satisfaction; We always do our best to improve our services day by day and our Staff is completely at Guest disposal for suggestions, recommendations converting a simple journey in special and unforgettable sojourn in Florence! We are delighted to understand that You enjoyed our location and not only; It was very pleasing to read your beautiful comments regarding our breakfast standards too. The Management and all staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

YongKyoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from AG on Apr 4, 2018
Dear YongKyoo, thank you very much for having chosen Palazzo Vecchietti! Hidden in Via degli Strozzi, just a stone throw from Piazza della Repubblica, our property is the perfect place to stay if one is looking for a quiet and peaceful Historical Dwelling located in the heart of Florence. All our team is looking forward to welcome You back very soon for another marvelous experience in Palazzo Vecchietti! Sincerely Yours, Alessandra Giusfredi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location. Friendly staff and very good breakfast
Stayed 3 nights in Feb 2018
Response from AG on Feb 16, 2018
Dear Guest, we really thank You very much for your time spent in writing beautiful words about your experience in Palazzo Vecchietti. Hoping to welcoming You again in our Historical Dwelling, the Management and all the Staff remains, with our, best regards, Palazzo Vecchietti Reception Desk

10/10 Excellent

EVREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from AG on Jan 4, 2018
Dear Guest, we thank You for the time spent to write feedbacks about your experience in Palazzo Vecchietti! Guests review are very important to improve quality standards and to understand if our job meets clients satisfaction; Hoping to welcoming You again in our Historical Dwelling, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Dolores, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with great staff and location
My husband and I came back to beautiful Florence and once again choose to stay at the Palazzo Vecchietti. It is such a lovely hotel in a fabulous area. The staff (thanks Paulo and Luca!) are extremely helpful and have great recommendations for restaurants. The restaurants they sent us to became some of the highlights of our stay in Florence. The rooms are large and the housekeeping staff are marvelous. The drinks and cookies in the lobby were a welcome treat at the end (or beginning) of a long sightseeing day. Thanks for making our Florence stay such a treat once again!
Stayed 4 nights in Oct 2017
Response from AG on Dec 16, 2017
Dear Dolores, thank you very much for your most kind words; We are very glad you spent wonderful time in our city and above all in Palazzo Vecchietti which has contributed to render your stay in Florence unforgettable. Our customers thoughts are very important to improve quality standards and to understand if our job meets clients satisfaction. We also thank you for your extremely kind comment about Paolo, Luca and all our staff members, very much look forward to passing your words to all of us; Looking forward to welcome you again, very soon, warm regards, Alessandra Giusfredi General Manager

10/10 Excellent

Mona, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Florence! beautiful hotel!
Although hotel itself was amazing, it was very noisy at night time, perhaps because it was the weekend.
Stayed 1 night in Oct 2017
Response from PVReception on Oct 25, 2017
Dear Mona, thank you very much for your kind e-mail and thank you again for your interest in Palazzo Vecchietti! Thank you also for sharing your experience on Expedia Partner Center; We are more than pleased to inform You that in the past months an extraordinary renewal has been made to all rooms facing on street sides; Taking on high consideration guests feedbacks we took the chance to completely substitute all windows, including fixture and glasses; At the moment all our guests rooms facing the street are equipped with the most advanced soundproofed windows; Giving always high consideration to guests comments, we take the opportunity to repay offering an upgrade to the quietest guest portion available, during your next sojourn with us. Hoping to welcoming You and again in our establishment, the Management and all the Staff remains with our, best regards, Alessandra Giusfredi General Manager

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend - great staff
Staff was super friendly and attentive. Treated us like royalty and was very knowledgeable about the area and restaurants. Great location, rooms are large and nicely decorated. One note, the entrance is just a door in the middle of the building -does not look like your normal hotel entrance but once inside, it feels very special.
Stayed 2 nights in May 2017

8/10 Good

flight centre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent

10/10 Excellent

Jessica, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location! 5 star plus hotel!!
The location is perfect. Right in the heart of the city and walking distance to everything. The staff are truly incredible. They make you feel so welcome and always come to greet you whether you are coming or going. Every attention to detail is taken care of. I would highly recommend this hotel and will stay here again if ever lucky enough to be back in Florence.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding small hotel
This is a wonderful place to stay in Florence. The location is absolutely central, but despite the surrounding bustle the hotel has a spa-like serenity. The staff are fabulous. My wife and I booked the Donatello Suite. Very high ceilings, large elegant living room with plush deep purple couch and lounging chairs, original drawings, well appointed and very large bathroom, elegant bedroom. Wow, wow, wow. The breakfast was delicious. Absolutely top notch in every way.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Absolutely amazing! Service was amazing. The bed and breakfast was beautiful and very spacious. Set in the heart of Florence, it is within a short walk of everything. Luca at the front desk was very welcoming, helpful, and very informative. Breakfast was also great. We felt like we were at home during our trip.